Évaluations des clients U-Haul Moving & Storage of Wilkinson Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Wilkinson Blvd

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Allen R. le

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Le client n'a pas laissé de commentaire.

MICHELLE L. le

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Le client n'a pas laissé de commentaire.

keith M. le

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Le client n'a pas laissé de commentaire.

CARY D. le

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Le client n'a pas laissé de commentaire.

Mary F. le

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We have used this location several times because it is so close to our home. We rented another unit the first of Nov but moved out before the month was up because of the staff. The building where our stuff was located was locked during business hours. I couldnt get to my unit. The staff were never there if I needed help. The one employee was, "out somewhere shes not suppose to be, let me call her". (Per the mechanic). She wasn't even on the property. One of the mechanics was just "minding" the store for her. It took 15 mins for her to drive up. The attitudes were horrible. But again it is convenient that's why we used it. We go in last week to move out and the new manager was wonderful. She made me change my mind about using this location again. Thank you for fixing that mess!

Ashley M. le

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Have the truck ready. More parking spots for customers.

Jodi T. le

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Unorganized. Staff had cancelled reservations for myself and at least one other customer that I know of. The cancellation resulted I a hour delay in our moving plans. My reservations were for 10, and it was 11 before I could get the vehicle I had reserved over a week before.

William M. le

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C

Robert A. le

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Le client n'a pas laissé de commentaire.

Michael E. le

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Reservation #: 82014905 Preferred Pick Up Location: U-Haul Moving & Storage of Lake Norman 19116 Statesville Rd Cornelius, NC 28031 Pick Up Date: Saturday, November 30, 2019 at 4:00 PM Drop Off Location: CLEVELAND, OH Drop Off Date: Tuesday, December 03, 2019 Equipment: 6' x 12' Cargo Trail. THIS FACILITY IS HORRIBLE. Made my original reservation here. Got there Saturday afternoon only to find out they had NO trailer for me, even though I had made my reservation on Wednesday. The manager made no effort to call me or make provisions for me until I walked in the door. Wound up having to go an hour out my way to get my trailer. The manager seemed to be totally indifferent about the whole thing. He needs to go back to school to learn how to run a business properly.

Albert R. le

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It was all good

Charles A. le

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Le client n'a pas laissé de commentaire.

Joel E. le

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Le client n'a pas laissé de commentaire.

Christopher H. le

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Le client n'a pas laissé de commentaire.

Charles A. le

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Le client n'a pas laissé de commentaire.

Timothy P. le

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I rented a van for $30 drove it 53 miles, put $20 of gas in the tank to bring it back to full and you charged me $82! All in I am out $102!!!! You lied....you advertise $29.99 for day use....what a rip off! I have used you several times in the past moving...never again. What a lie...you stole from me and I don't like it. Bait and switch at its' best...do not advertise and then slip in $79 per mile in the fine print. That is disgusting! Try being honest with people...it will build loyalty to your brand...there is too much competition out there...I do not need to use you again...purely because you misled me on purpose. Horrible strategy on your part.

HENRY C. le

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Bbbbbbb

Bresette H. le

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Le client n'a pas laissé de commentaire.

Kenneth C. le

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Good location and helpful staff. When I walked into the building I could not see anybody that was sitting at the front desk even though there were two people there.

Sharon T. le

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N/A

Billy T. le

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Im been having issues on my last couple of rentals, from damaged equipment to no having equipment at location, on this rental i have 5 charges on my CC from same rental

Wan Y. le

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I will rent again next time

Allen R. le

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Great service both people and equipment

yik N. le

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I wanted to compliment who worked on my check-in when I returned the pickup truck. I made a mistake about the total mileage. she was patient enough to double-check the reading for me. thanks!

Henry C. le

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Le client n'a pas laissé de commentaire.

JOSHUA B. le

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Le client n'a pas laissé de commentaire.

Jedidiah G. le

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24 hour uhaul

Allen R. le

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Service trucks more often

Dorothy M. le

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Renting trucks, yes. Storage, never again!

ALLEN R. le

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Le client n'a pas laissé de commentaire.

Mickey R. le

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Explain my financial charges to me after dropping of the truck.

Cleauary J. le

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Le client n'a pas laissé de commentaire.

Richard K. le

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Le client n'a pas laissé de commentaire.

Roeung S. le

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Well done!

Taronza B. le

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The lady that rented the van was very nice. When I first walked in one lady was with another customer and said rolled her eyes and said let me guess you have a reservation? I said yes she didn’t say anything else until someone else walked out and they completed my reservation. (She was very nice). Upon returning the van the same lady that was rude the night before was checking the van back in and she didn’t even speak. And did not complete my transaction. I received a call the next day asking where the van was?

lawrence R. le

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Keep up the good work

Reid F. le

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Le client n'a pas laissé de commentaire.

Chong X. le

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Everything was excellent! Customer service was excellent

Richard B. le

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Devon K. le

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I paid $100 a month for a climate controlled storage and most times that I went there...the air conditioning wasn't working.

Barry C. le

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good experience

samuel b. le

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Bad service. I've rented a parking space for a few months during which my car was damaged and I've received no support when I raised the issue with the staff.

Kevin E. le

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The only reason I am not rating 5 stars is 24 hr access would be better with a code instead of a card that can be demagonotized or just stop working.

David G. le

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Told unit was ready with lock was inside. Got in after hours and it was locked. Had to wait for manager to drive in to unlock it. Then had to wait for manager to get a lock. Will never rent again.

Steven L. le

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Nice courteous people

Amanda K. le

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Fast service and I was always able to get access to my storage unit with no issues. The best price in town, as well!

Edward R. le

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All of the staff at U-hall Wilkinson Blvd are great. especially Artie and Hailey.

CAROLYN T. le

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Very efficient. Professional and nice Very knowledgeable.

john f. le

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Arty was extremely helpful

laramime e. le

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Good service

sinque s. le

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People friendly, and very helpful! Great location. Will use in my future move.

MYRA P. le

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Didn’t get the storage unit

Kimberly G. le

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I rented a storage unit for a year. Staff always courteous & helpful.

Shane F. le

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Bad management, hours are not convenient, closes too early, rent is too high for space, and everything has a fee. Need to install gutters so rain does fall on my belongings when I open the doors. etc.

DONNA M. le

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Great job ... everything was explained very well. Excellent job!!!!

Kalen S. le

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great place for storage

Jacklyn W. le

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The staff was great and very helpful

Robin K. le

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I have visited this particular facility on numerous occasions and the service is absolutely wonderful. Misty provided the utmost in professional customer service. Thank you!

Ronnie P. le

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Very good service.

jimmy j. le

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Please consider providing a camera monitored dumpster for your patrons. I realize this could present problems, but it would go a long ways to assist those with small amounts of unwanted items.

victoria m. le

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I payed for a storage had a tow truck bring my car only to find out I could not store my car there after purchasing a storage for a car I had to pay 2towing fees they get a 0 not a 1star from me:(

Tracy M. le

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I only left because I no longer need a storage unit. If my needs change, I’ll be back.

Nathan B. le

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It would be nice if they had an air machine on their facilities so customers can get the proper air pressure in their tires for safety reasons while Towing their trailers...

Rebecca S. le

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Lisa was great to work with. She made things easy and was very accommodating.