Évaluations des clients U-Haul Moving & Storage of Wilkinson Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Wilkinson Blvd

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Billy T. le

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Im been having issues on my last couple of rentals, from damaged equipment to no having equipment at location, on this rental i have 5 charges on my CC from same rental

Wan Y. le

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I will rent again next time

Allen R. le

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Great service both people and equipment

yik N. le

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I wanted to compliment who worked on my check-in when I returned the pickup truck. I made a mistake about the total mileage. she was patient enough to double-check the reading for me. thanks!

Henry C. le

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Le client n'a pas laissé de commentaire.

JOSHUA B. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

Rex A. le

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Drop off location was outstanding. Answered any questions and helped me with a problem! Would recommend 1000%. The owner was the one who helped me.

Richard B. le

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Becky G. le

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The dollar should already be loaded in the truck prior to pickup

Montoreus N. le

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Customer service was good

Daniel M. le

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Le client n'a pas laissé de commentaire.

john A. le

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See comments above they told me they did not want truck there

jeff C. le

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Le client n'a pas laissé de commentaire.

Anthony B. le

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Staff was friendly and helpful.

James A. le

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Le client n'a pas laissé de commentaire.

TONY S. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Great staff. Amazing customer service.

James P. le

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The staff was friendly and helpful and the price was right for the trailer rental.

William S. le

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Le client n'a pas laissé de commentaire.

sam P. le

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Excellent service

Carey F. le

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Le client n'a pas laissé de commentaire.

CINDY M. le

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Friendly, helpful staff at desk. Only improvement on the rental would be to make the mirrors adjustable on the truck. Very compromised vision/traffic awareness while driving and parking.

Vincent D. le

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Le client n'a pas laissé de commentaire.

Tammy G. le

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Le client n'a pas laissé de commentaire.

Devon K. le

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I paid $100 a month for a climate controlled storage and most times that I went there...the air conditioning wasn't working.

Joel H. le

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Le client n'a pas laissé de commentaire.

Andrew R. le

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Le client n'a pas laissé de commentaire.

Gene S. le

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Excellent service from people who actually seem to care

Maranda L. le

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Le client n'a pas laissé de commentaire.

Arnold M. le

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Customer Service is outstanding. This the third time we’ve rented and every time ( even when they’re very busy) the service was and is magnificent. Hats off to the staff there at the Wilkenson Blvd Location. A.Milledge

scott H. le

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Le client n'a pas laissé de commentaire.

paul J. le

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Prior to trailer pick up made a reservation for pick up and drop off time and dates. Manager took my pick up and did not properly enter in correct information then proceeded to call and harass me because I did not bring the trailer back in the three hours of rental time. I responded and advise that was not the agreement and it is scheduled for drop off at 3pm on labor day(Monday),(trailer was picked up on a Friday). So upon dropping off the manager, mind you was rude and harassing me on the phone and calling me a list said that I would have to pay late charges and fees for it being turned in late. I said that was ridiculous due to the fact it was I was not at fault for her negligence. She then proceeded to fuss and argue all the while still proclaiming I was a liar and never made the prior reservation or said drop off was for Monday at 3. This was an embarrassment and down right disgusting way to treat a valued customer that frequently rents. I ask that she is reprimanded and felt with for her behavior and negativity towards a customer. Also the trailer Wal filled with trash upon receiving. Just lack of commitment to detail on the job is plain shameful. Unfortunately I will never be doing business with you again at that location due to the character of the manager.

Patricia D. le

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Le client n'a pas laissé de commentaire.

CHRISTOPH J. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Brian W. le

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Tried to get truck through app like we reserved it and it didn't work. Had to go in and wait (and be yelled at) by man at the counter. Found out we had not taken pictures of drivers license, however were never asked to do this online. Instead, angry man behind counter takes photos of drivers license with HIS phone. Not a very safe and secure feeling.

Jonah R. le

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Online checkin was not working properly. Checkin to get truck took 30 minutes. Employee running counter was not handling his frustration well.

Aaron N. le

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Le client n'a pas laissé de commentaire.

Scott J. le

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Le client n'a pas laissé de commentaire.

Pamela U. le

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Le client n'a pas laissé de commentaire.

David T. le

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I was suppose to drop off on one mile from my house. .I was called by this location asking to drop off to them.. 1 hour past my house. I agreed.. staff very rude when arrived. trying to charge me cleaning fee for a dirty truck that was received that way.. I fueled up to the agreed upon level and then drove the extra 1 hour so the fuel dropped down below the 3/4 level and now trying to charge me $70 fuel bill for most likely 5 gallons.. when I called they were very rude. when I called the 800# i was placed on hold for over 1 hour and they never came back to the phone

Charles Z. le

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I advised the agent that I was moving a refrigerator and that they failed to advise me to get a larger truck for height clearance. I had to place my $800 refrigerator on its side and now I have to wait and see if it works. I understand that I could of more informed however I'm not the sales professional. Now I may have to purchase a new refrigerator.

Robert A. le

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Did not have product at the Gastonia location.

Wilson J. le

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Le client n'a pas laissé de commentaire.

mary H. le

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When returning the van, the young lady was on her personal cell phone the entire time. I was waiting to reserve for the upcoming Sunday 25th of August. she remain on her cell phone so I could make my reservation now I have to call back to do so. I felt that was for service and communication with the customer. When I picked up the truck the manager told me to make the reservation when I came back and that was my plan but I didn't get to.

Michael N. le

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This was a very nice truck. I enjoyed driving it.

Jose V. le

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Expensive and unfriendly people.

Joseph C. le

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Very convenient to airport.

Christopher D. le

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Everything was great. Truck was very clean and easy to drive. People were very helpful.

Jarrin M. le

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Staff where great and helpful

Arthur S. le

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Le client n'a pas laissé de commentaire.

James G. le

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Le client n'a pas laissé de commentaire.

Carroll D. le

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Le client n'a pas laissé de commentaire.

Annette B. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Branden H. le

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Le client n'a pas laissé de commentaire.

Rita P. le

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The van handled like a dream - a smooth ride, nice cold air conditioning. it was an excellent experience.

Nathaniel B. le

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Le client n'a pas laissé de commentaire.

nicole D. le

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The staff was not friendly. They seemed annoyed. They could’ve showed us where the truck was instead of just telling us and maki his try 2 different trucks to figure out which one was ours. The cab of the truck smelled horrible. Literally as if a small animal had died in the cab. Could’ve put a few air fresheners in it.

Christine S. le

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Le client n'a pas laissé de commentaire.

Barry C. le

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good experience

Danny W. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Le client n'a pas laissé de commentaire.

Jeffrey P. le

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The guys working at the store were awesome and eager to help. The store and equipment were great, The charge for mileage seemed way higher than last time I rented a truck.

KITARA L. le

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Appreciated their help to get the trailer hooked and running. Thank you,

Harold S. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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They were fantastic. One employee was having trouble with the check in system on the phone they were using as a scanner, but another employee knew exactly how to work around it and that was resolved quickly. The customer service here was great and I left feeling very positively about the experience.

john H. le

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Le client n'a pas laissé de commentaire.

Thom D. le

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Everything about renting a truck was so smooth. Almost like a drive though.

Nathalie M. le

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They were excellent customer service provided. Assist me when i needed and very attentive. EXCELLENT!

mark T. le

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Really need more counter help on the weekend,

Nicholas P. le

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Le client n'a pas laissé de commentaire.

Christine C. le

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Staff and Store Manager were so friendly. Answered any questions I had, gave advise on the driving of the truck. I would recommend this store to any of my friends!

Douglas E. le

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Easy in, Easy Out. Great customer service. why not 5, would like to see no smoking vehicles, the pick up truck smelled like cigarettes.

charlene M. le

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Le client n'a pas laissé de commentaire.

Kenneth R. le

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Le client n'a pas laissé de commentaire.

samuel b. le

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Bad service. I've rented a parking space for a few months during which my car was damaged and I've received no support when I raised the issue with the staff.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Joy B. le

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Le client n'a pas laissé de commentaire.

Tina J. le

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Le client n'a pas laissé de commentaire.

Jon P. le

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Great service, the trailer smelled like Indian food and gear oil though. Didn't matter, we were just moving hard wood furniture.

Michael J. le

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Le client n'a pas laissé de commentaire.

Carolyn A. le

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Le client n'a pas laissé de commentaire.

William C. le

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My Reservation was screwed up wich cause me to have to spend more money due to mileage. In the future if I reserve a unit at a particular location I should not be forced into another vehicle and a different time.

Christopher H. le

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Le client n'a pas laissé de commentaire.

JoAnn H. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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Better than any other experience with UHaul. This facility is wonderful, accommodating, and clean. The unit I rented was basically brand new with 840 miles when I obtained it.

Melissa S. le

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The equipment was quickly transferred to me after basic paperwork. Customer service was excellent--lived working with the very friendly staff. Talked to a woman and man and both were attentive, organized & helpful!

Kevin E. le

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The only reason I am not rating 5 stars is 24 hr access would be better with a code instead of a card that can be demagonotized or just stop working.

Christina C. le

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The young ladies attended to our needs with professionalism.

Brian M. le

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Le client n'a pas laissé de commentaire.

Ben E. le

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I

BRITTANY C. le

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Had melted candy in the middle set belt. It’s took a long to time to get the U-Haul and took a long time for someone to pick the phone up

Scott D. le

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The second I drove in there was someone (Haley) there showing where to go and I could choose a spot to drop it at. She was super friendly and even helped me unhook and be on my way. Great experience.

victor H. le

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Great service and very friendly staff

John P. le

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Le client n'a pas laissé de commentaire.

Stan F. le

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Le client n'a pas laissé de commentaire.

MICHAEL W. le

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Le client n'a pas laissé de commentaire.

Preston S. le

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Le client n'a pas laissé de commentaire.

Bryan M. le

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Was perfect. No issues.

John N. le

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Le client n'a pas laissé de commentaire.

TERICKUS A. le

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I was charged a different rental rate than the one on my contract which caused my account to be overdrawn. I’m on a tight budget so that has caused more than one problem for me.

Levi W. le

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Great customer service!!

LINDA F. le

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Great experience. Had exactly what we had reserved and handled us promptly.

David M. le

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Excellent experience. No wait, nice personnel.

David G. le

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Told unit was ready with lock was inside. Got in after hours and it was locked. Had to wait for manager to drive in to unlock it. Then had to wait for manager to get a lock. Will never rent again.

Steven L. le

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Nice courteous people

Amanda K. le

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Fast service and I was always able to get access to my storage unit with no issues. The best price in town, as well!

Edward R. le

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All of the staff at U-hall Wilkinson Blvd are great. especially Artie and Hailey.

CAROLYN T. le

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Very efficient. Professional and nice Very knowledgeable.

john f. le

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Arty was extremely helpful

laramime e. le

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Good service

sinque s. le

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People friendly, and very helpful! Great location. Will use in my future move.

MYRA P. le

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Didn’t get the storage unit

Kimberly G. le

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I rented a storage unit for a year. Staff always courteous & helpful.

Shane F. le

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Bad management, hours are not convenient, closes too early, rent is too high for space, and everything has a fee. Need to install gutters so rain does fall on my belongings when I open the doors. etc.

DONNA M. le

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Great job ... everything was explained very well. Excellent job!!!!

Kalen S. le

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great place for storage

Jacklyn W. le

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The staff was great and very helpful

Robin K. le

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I have visited this particular facility on numerous occasions and the service is absolutely wonderful. Misty provided the utmost in professional customer service. Thank you!

Ronnie P. le

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Very good service.

jimmy j. le

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Please consider providing a camera monitored dumpster for your patrons. I realize this could present problems, but it would go a long ways to assist those with small amounts of unwanted items.

victoria m. le

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I payed for a storage had a tow truck bring my car only to find out I could not store my car there after purchasing a storage for a car I had to pay 2towing fees they get a 0 not a 1star from me:(

Tracy M. le

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I only left because I no longer need a storage unit. If my needs change, I’ll be back.

Nathan B. le

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It would be nice if they had an air machine on their facilities so customers can get the proper air pressure in their tires for safety reasons while Towing their trailers...

Rebecca S. le

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Lisa was great to work with. She made things easy and was very accommodating.