Le client n'a pas laissé de commentaire.JOHN M.
Customer Reviews for U-Haul Moving & Storage of Winston Salem
Pour nous contacter
Winston-Salem, NC 27101
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.NEILLENZIE A.
Nothing staff was super nice and very personable. Fantastic customer service!!JENNIFER P.
The light above the storage unit didn't work sovI have to take a flashlight with me.ANN J. | Premières impressions
Everything went just as planned. Je les recommanderais à n'importe qui.Misty C.
Le client n'a pas laissé de commentaire.ANTHONY C.
The front wheel alignment is off. Jus need a lip maintenance. Overall, excellent.TERISHA M.
Le client n'a pas laissé de commentaire.LORENZO A.
Le client n'a pas laissé de commentaire.ATUL G.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.CATHY M.
More help was in line for 30 minutesMarvin K.
Everything went great!ALISA P.
Both the manager and Decorus Roundtree were polite, efficient and on top of things! I used the truck 24/7 checkout, and the agent who called my wife as part of the authorization process was rude.Richard M.
Great customer service. Thank you so much.DERRICK J.
Le client n'a pas laissé de commentaire.Brandon C.
Le client n'a pas laissé de commentaire.Joni E.
I struggled with the online app pickup I do not recommend it at all! Jazmine from inside the store was very helpful and professional. She took care of everything and made the process much more positive. She even recognized me when we returned the truck! Awesome person.TRUDIANN D.
Jasmine was great, and super helpful, The guy working outside (who was new) was not helpful at all, dumped work onto Jasmine because â€œchecking people out is not really my thingâ€CHRISTOPHER S.
Le client n'a pas laissé de commentaire.Andrew O.
Le client n'a pas laissé de commentaire.TOMMY O.
Le client n'a pas laissé de commentaire.JOANNA B.
The key return process was cumbersome and the key almost didn't fit in the return slot.AVRAHAM K.
Le client n'a pas laissé de commentaire.LAIRY R.
Keep it rollingANSON S.
Le client n'a pas laissé de commentaire.Brandon K.
Quick checkin. Friendly service.James L.
This is one of the best UHaul locations in the system. I use many UHaul trailers in my business and have been to many locations. Most are excellent, but this location stands out. Super personnel, very fast service; makes for a great experience.ERNEST K.
Le client n'a pas laissé de commentaire.MIEA D.
This is the only location we trust. We have had excess charges from other locations in the area. This is the only location we will now do business with. If you want to improve for the next customer rate the locations.Theresa P.
Le client n'a pas laissé de commentaire.TAHJI A.
Le client n'a pas laissé de commentaire.James N.
Needs a better exit driveway.LYLE R.
Le client n'a pas laissé de commentaire.Sharrika Y.
Le client n'a pas laissé de commentaire.MICHAEL JAMES R.
Great service, asked if any issues wete to be noted. They were prompt.. no waiting, permitted me to be on my way without any delay.Alan B.
Le client n'a pas laissé de commentaire.David T.
Excellent service à la clientèleHarry F.
I visited this location three times for my move and noticed the following: 1- Manager and employee 2 were present, both were masked. 2- Employee 2 was present, not masked. 3- Employee 2 and Employee 3 were present, neither masked. All employees should be masked to show respect to customers and to the community.Sarah M.
I had to go to this location because two other locations I had reserved my truck and tow equipment at didn't have my truck the day of, This put me an hour and a half behind for an 8 hour trip! No one in the building was wearing a mask and the person at the front desk refused to put one on. The person was rude and the truck was dirty inside (which means that no adequate cleaning had been done during a global viral pandemic).Tyneisha B.
Le client n'a pas laissé de commentaire.Curtis D.
GPS didn't recognize location and there was only 1 person working where he clearly needed more people.Jessica B.
Great Service I pass by 3 U-Haul places and come to this location for Year's.Kenneth K.
Friendly and professional staff. Always a good site to rent from.TODD H.
Everything turned out well and the salesman was very professional and politeAnthony M.
Le client n'a pas laissé de commentaire.Pierre D.
Location was busy when I dropped off. Uhaul rep acknowledged my arrival and gave explanation of what he had to do before getting to me to process drop off. Good proactive communication. Drop off was simple and quick. Much appreciated.Gregory K.
One of the black guys that worked there was rude and he acted like he didn't want to answer any questions. Customer service needs to be improved try to be more friendly and welcoming.Keira B.
Le client n'a pas laissé de commentaire.Theresa W.
The employee was great - once he came out to check in the trailer. Recommendation: have a better system to know when someone is waiting to return equipment.John P.
Le client n'a pas laissé de commentaire.Hayley B.
Le client n'a pas laissé de commentaire.JUANITA L.
Excellent experience. No improvement needed.Rick S.
Le client n'a pas laissé de commentaire.SAVIEN H.
Le client n'a pas laissé de commentaire.Robert N.
All went well for me. I wish the after hours turn in was easier. Better, more generous parking for equipment/vehicles would be lovely, but unrealistic in this downtown location! They do the best they can with available space.GRETCHEN H.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.Heather R.
Le client n'a pas laissé de commentaire.Micah S.
Le client n'a pas laissé de commentaire.Nelson C.
Le client n'a pas laissé de commentaire.Phillip S.
Le client n'a pas laissé de commentaire.KEVIN K.
Everything is goodRobert J.
Le client n'a pas laissé de commentaire.gerald F.
Le client n'a pas laissé de commentaire.LILLIAN C.
Everything was great. I would love to buy one of your 4 wheel auto transport trailers. Where can I go to buy one?Evann R.
We had no issues dropping off. The locations haven't been the issue, the process is. Not being able to confirm location pick up/drop off/ equipment is really a hassle. Not to mention driving 45minutes out of the way to pick up the truck.ANTHONY W.
Storage units looks as if they have rats. And also they have people living in the units.Christina B. | Premières impressions
Staff was very friendly and helpful at pickup and return. Equipment was current and well kept.Todd P.
Great service. Extremely courteous and accommodating when I had a change of plans and only needed the truck rental for 1 day rather than 3 days we had scheduled. Great experience! Thank you.KIRK L.
Customer service and attitude is poor. When I returned trailer girl at counter was on her cell and had NO interest in helping me. I like the location but that is about it Had to use bathroom and it was not in good conditionJames D.
Le client n'a pas laissé de commentaire.PETERJ D.
They had no dollies, even though I gad reserved one and they forgot to put the moving blankets in the truck, so I had to return and get whateever they had. I was given 6 and had ordered 12.Sharon M.
I was accused of damaging my rental van. The manager as well as the rep was rude an unprofessional! I DID NOT damage this van. The ban was checked in without a proper inspection. When I went to pick it up, it was storming really bad! Sitting water was in the parking lot so I was not able to look at the van. I've had no help with trying to get this matter resolvedAngelica C.
The service was badALYASSAZZAT H.
There was rat specimen all over my furniture and items.Courtney B. | Expérience générale
Really liked the 24 hour drop off location and it was well lit for people dropping off rentals at night. Overall great experience.RACHAEL B.
Le client n'a pas laissé de commentaire.Michael B.
Trailer was generally clean but had minor trash and could have been blown out. You should periodically have them physically washed out. I put down a tarp and it was fine, but could have been better.Joseph M.
All good with the service you're povertyYolanda D.
Le client n'a pas laissé de commentaire.Sherri B.
Very helpful U-haul staff, and drop off was seamless.Brian G.
You have too many trucks taking up your parking lot. No where for customers to park. Not a good set up.Bruce G.
Le client n'a pas laissé de commentaire.Rudolph B.
Equipment ready at arrival time. Very helpful, also took the time to answer questions while confirming setupDavid H.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Shineka A.
Great staff. Clean truck and A/C was great. The downtown location is convenient and cut down on my total mileage. Parking for the drop-off/pick-up driver can be limited if during busy times. Some parking on Marshall St. or Spruce St.Otis J.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Regina R.
Upon arrival I showed them the left front tire, and they were appalled it was release this way. Their first comment was that this did not happen on a 300 mile drive, and that the Hampton store should have inspected and repaired the vehicle before it left Hampton. Nobody there told me how the maintenance expenses works, but I suspect Hampton chose to get rid of the vehicle instead of fix it properly. This location in Winston-Salem downed the vehicle immediately, and started the repair process. It was refreshing to see them putting safety first.Scott H.
This was not my first choice of locations. I originally reserved a truck in Clemmons NC. I received a call from a Lea and was told the truck was not available and offered another location as well as the 50 credit for reservation guarantee. I accepted. (still not posted to my account!). I was called back again with the same issue. She offered extra mileage (which I did not need), but was so disgusted I accepted because I needed the truck. Very poor business ethics here. Just so disappointed and frustrated.JAMES B.
Le client n'a pas laissé de commentaire.Randall D.
I was billed for 27 miles, however, when I put gas in this truck< I had only gone almost 7 miles. I live 5 miles from this location. T hanks for the use of your truck. The two men who checked me in were absolutely fabulous. Because of them, I would recommend this location.Carolyn C.
Le client n'a pas laissé de commentaire.William H.
The gentleman that checked us in was extremely helpful. I would definitely recommend this location! Merci.Mary D.
Trailer was hooked up in a very tight space and no help was given on getting it out. Spent 20 minutes trying to maneuver around other trucks and trailers.Kylan R.
Le client n'a pas laissé de commentaire.Christopher T.
Le client n'a pas laissé de commentaire.Sherry M.
Le client n'a pas laissé de commentaire.CHRISTA C.
very convenientBenjamin W.
Le client n'a pas laissé de commentaire.Timisha B. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER W. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica W. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER W. | Premières impressions
My storage unit was falling into disrepair. The lock latch didn't line up and the unit itself was falling apartWilliam S. | Expérience générale
Le client n'a pas laissé de commentaire.Amechi N. | Expérience générale
Very smooth operation and navigationCHRISTOPHER W. | Premières impressions
Le client n'a pas laissé de commentaire.Anyah W. | Premières impressions
Le client n'a pas laissé de commentaire.Karmesh P. | Expérience générale
Great place an people they know how hard it is they will work with you if they see you need a little help highly recommended thank yall so muchJacob M. | Expérience générale
Le client n'a pas laissé de commentaire.Gannon O. | Expérience générale
Le client n'a pas laissé de commentaire.Nicole S. | Expérience générale
After our move from Denver and a long exhausting 30 hour road trip broke up into 2 days , the 2 young ladies in Winston-Salem on Marshall st. We're AWESOME!!! Couldn't have ask for more accommodating and friendly service . They were great in assisting us and made us feel like there were no worries and that they would take care of us , and they did ! They both should be commended!!!gary w. | Premières impressions
Le client n'a pas laissé de commentaire.Gannon O. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!