Évaluations des clients U-Haul of Coralville
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul of Coralville
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Chase B. le
fantastic help checking in and being showed other products. No issue at all picking up some blankets and boxes last minute during checkout. Very friendly
Angelina S. le
Our pickup was supposed to be in cedar Rapids, they sent us to coralville which meant a ton more gas and time out of our day. The guy seemed annoyed to have to answer my questions and it took a long time.
Michalena H. le
Sent to one location no one in office or at the location but the location in Solon Iowa was left unlocked and unattended and supervisor to far away to fix issue had to be sent to another location to pick up truck refund was not on account like the representative said it would be then when we returned truck and they said they were going to re emberse milage we didn't use back to credit card and it's still not re embersed either so the overall uhaul experience was very poor and unprofessional but the corriville location was very helpful
Thomas R. le
Nothing
Brenda H. le
Equipment was 33 miles away from where I rented it, I did not like have to drive an extra 60 miles. U-Haul should have better customer service by having the vehicles were there rented. Or where the customers need them.
David E. le
I've used this location a few times recently, the Timelines and Personal Service from Dan , Zach, and the taller gentleman... Sorry I didn't get his name were OUTSTANDING! OTHER LOCATIONS COULD LEARN A GREAT DEAL FROM THIS TEAM!!! Thank You, Dave E
Matthew M. le
Gary B. made the rental process easier and more enjoyable than I ever expected it could be. His thorough explanations and guidance throughout the process were above and beyond anything I have encountered in similar situations prior. I especially appreciated his ability to get the job done quickly and professionally while at the same time not missing any of the crucial details I needed addressed to ease the stress of pulling a trailer without much experience. Thanks Gary, it was a pleasure!
ALEJANDRO S. le
It was a very quick and convenient pickup since I did the online check-in. Friendly and helpfully staff.
Thomas G. le
The guy that helped us was quick, very friendly, and knowledgable. We needed to rent a tow bar and trailer and he made it easy.
Joshua P. le
No improvements needed. Staff was quick, friendly, and knowledgeable.
James C. le
Can't think of anything. I was pleased with the van and the U-Haul people.
John W. le
Be clear about all expectations and/or additional charges
Philip C. le
Fast, professional, friendly service!!! Thank You!!!
James H. le
No improvements. Helped me significantly at a reasonable charge to get my hitch and lighting in order. Thank you!
Ryan S. le
First real experience with uhaul. Staff was knowledgeable, timely, quick at getting customers checked out and in. Well done!
HOWARD H. le
Customer service was exceptional. Thank you.
Dustan F. le
All Employees are super nice at this location. Thought it was silly that they kept calling me when I told them I'd be comnig back soon. I hadn't even had the unit for a full day before I started getting calls. I felt like they thought I was gonna steal the unit.
Mark B. le
No comments
Ellen S. le
I didn't personally see the storage facility because my movers delivered my ubox for me, but it was probably fine.
Ava P. le
The staff was more than helpful and very knowledgeable about Uhaul products and services. Blake made sure everything was taken care of and that I was a happy customer! Thanks! Ava P