Le client n'a pas laissé de commentaire.DOUGLASCARL S.
Customer Reviews for U-Haul of Farragut
Pour nous contacter
Knoxville, TN 37934
(In Farragut W Of Lovell Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff is personable and helpful. I had the wrong size ball that necessitated a smaller hitch and they had me up and running in minutes. I forgot my lighting adapter and they fixed me up as well. Thanks for all the help. Your 6x12 open trailer is an awesome asset. I'd love to have one of my own someday.ROBERT M.
Le client n'a pas laissé de commentaire.JOHN F.
This location tried to charge me 19 for 4 gal of has even though I returned the truck w the file gauge on full!! Had to call and get the manager to refund my money. When I asked for a new email receipt he said no that I would just see the difference in my charge!!Sean P.
Le client n'a pas laissé de commentaire.LEONARD M.
Le client n'a pas laissé de commentaire.CONNOR W.
â€¢Ria and Justin and Sean get an A+ for EXCELLENT Customer Service! â€¢(Bring your car adapter to charge your phone.) Forgot mine. Stopped at Walmart. â€¢(Save a bit of money and buy Gas gift cards at Kroger:) I did this. So glad. â€¢Buy the insurance. I didn't need it, but it is a wise investment â€¢Estimate more miles and time that you THINK you need.) I did this and was so glad. Stuff happens. Best to be prepared. â€¢UHaul's lock, straps and boxes are great quality and great on prices. The boxes have handles. So very essential:) â€¢Blessings. Breathe. Stay positive. Give grace to yourself and others.Deborah H.
The people were nice and accomodating. Good experienceWADE P.
Le client n'a pas laissé de commentaire.STEPHANIE E.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.Alison T.
Le client n'a pas laissé de commentaire.SEAN M.
Very organized and prepared!Jacob P.
Keep it up the good work, but always try to improve.MICHAEL B.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.Robert C.
Disgusting service they provided! Charged me extra and promised to give a refund back. Nothing happened yetZORIANA D.
Le client n'a pas laissé de commentaire.DELVIS T.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.CLINTON F.
Le client n'a pas laissé de commentaire.Robert B.
FSt courteous service.MARK E.
These folks were extremely helpful. The scheduled moving crew canceled 15 minutes before scheduled arrival and they helped us find a crew last minute.GREGORY W.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.DAVID M.
great location, easy to find; the staff to check the vehicle in were very professionalJames R.
Le client n'a pas laissé de commentaire.DONALD B.
Le client n'a pas laissé de commentaire.WILLIAM H.
Le client n'a pas laissé de commentaire.Jorge F.
Le client n'a pas laissé de commentaire.RYAN W.
Le client n'a pas laissé de commentaire.Leonard K.
Very helpful and fast service. They had me in and out quickly!JEFF S.
one of the hitch tech was really looking out for my safety. He suggest I flip my hitch over to give the hitch ball a higher connection point with less scraping.Wing C.
No issues with the drop-off. After spending 25 min on hold with customer service with no help at all and getting transferred to this location and was helped immediately by a local representative. I've rented at this location and the Kingston Pike location multiple times with no issues. Much better service than I received in Tulsa or even with the corporate customer service.Michael B.
General atmosphere of lax it seemed to me. Questions I had were hard to be answered or were flat wrong - such as where to drop the rental and the cost per mile for overage. Truck windshield was Covered with dried bugs; I had to clean to see. Use of â€œ800â€ phone system was VERY frustrating - was told I couldn't be helped and had to call another in a string of numbers. Finally Nashville scheduling office helped me in 2 minutes!PHILIP S.
Le client n'a pas laissé de commentaire.Robert N.
Great staff knowledgeable and friendlyGEORGE L.
Very good serviceDavid R.
Was overcharged during check out. The girl told me I would have to return and see the manager to resolve problem. She did not explain why I had extra charges. When I returned the manager informed me I did not put fuel in the truck of which I did. If the girl would have told me that the first time I could have walked her back to truck and shown her the fuel gauge. Manager was very nice and resolved the problem.GARY G.
Le client n'a pas laissé de commentaire.James C.
Friendly and efficient staff.Derek P.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.Joseph P.
Le client n'a pas laissé de commentaire.Mark W.
Overall- great job. I always get great service from this location. Clean. Quick service. Good job!BRIAN P.
Le client n'a pas laissé de commentaire.mark M.
Noticed engine light on sometime after I left Farragut. No issues however. Everything ran fine.DANIELJOSEPH P.
Le client n'a pas laissé de commentaire.LINDA D.
Max was great!!!Doris D.
Awesome service, was able to get an earlier appt than scheduledLiz S.
Excellent service as they put a hitch on my car to pull the trailer. Ça a très bien été.Jim Y.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.CHRISTINA D.
The trailer was old, damaged, dirty (exterior) and the right tire tread was exceptionally low (very worn).JOHN B.
Le client n'a pas laissé de commentaire.GABRIEL L.
This location has always been great. Only complaint this morning is that I cannot get anyone to answer the phone. I have been on hold for 30 minutes this morning... still waiting.JACKIE F.
Le client n'a pas laissé de commentaire.THOMAS G.
Le client n'a pas laissé de commentaire.David M.
The trailer we rented we could not use and returned within a hour. Uhaul changed us for one day rental and it was minutes that it was with us. Very disappointedJOHN B.
Le client n'a pas laissé de commentaire.DORA T.
This location was top not. Easy to get the correct trailer and the employees were knowledgeable and took care to make sure everything was hooked up properly. Easy check in too.CLIFTON M.
The truck was filthy inside, a film of dirt covering everything and still fast food trash in door pocket on passenger side. I reserved truck and 5 pads for furniture and no pads were available. It was kind of like "oh well"... it's first come first serve and we run out fast. (Isn't that the whole idea of reserving?) And I had to ask if they would check another location... they did and found that they had "plenty". So I spent an hour in traffic going to pick those up from that location. Completely frustrating. Definitely didn't seem interested in customer service at either location honestly. But, what are you gonna do? You need the truck and equipment. So you just deal with it.Krista J.
Le client n'a pas laissé de commentaire.JIM D.
Uboxes arrived and sat at the facility for over a week before we got a call to then have to go thru the process to call their number (which no one ever answers) to then try to set up an appt to pick up. Which then took another week to pick them up because they only had one trailer to transport only one box at a time and no box covers. Total joke! Will never ever use your company again. Oh, I almost forgot, got charged a rent fee for them to store the boxes which we had no choice because they didn't allow us to pick up freely. So ridiculousSarena B.
Le client n'a pas laissé de commentaire.DIANE S.
Le client n'a pas laissé de commentaire.Laura K.
Nothing to add. I was very pleased with the availability of equipment and the friendliness and professionalism of the staff.tim F.
The people there are of great help. Could not have been better!ED B.
More morning staff! I was there at 7 a.m. to drop off my van for a light kit installation. Poor Heather had 4-5 customers waiting. She did her best to process all of us. Once I got to the front of the line, Heather was nice enough to let me know I was 1 week early for my instal. But she squeezed me into the work appointment book. Kudos for Heather.Wing C.
Le client n'a pas laissé de commentaire.Jeff G.
I tried to call several times and could never get a human on the phone. It routed me to the national number and after 45 minutes on hold I gave up. Several calls to the national number and being on hold for over 30 minutes is too crazy. I will not do business with U-Haul if they cannot answer the phone.JOHN W.
Le client n'a pas laissé de commentaire.Matthew G.
Clean and stock the restroomsROBERTA B.
Le client n'a pas laissé de commentaire.Amy S.
Maybe just a little more communication about details on dropping it off.Carla O.
The auto trailer was almost out of brake fluid. It caused the slide part of the hitch to slam forward and back as I was driving in town. I had to take the trailer back to get it serviced by the technician. Once done it performed like it was supposed to.John L.
Le client n'a pas laissé de commentaire.BRETTON Y.
Le client n'a pas laissé de commentaire.Louis L.
Le client n'a pas laissé de commentaire.CASEY R.
Le client n'a pas laissé de commentaire.Jeremy B.
Le client n'a pas laissé de commentaire.CHARLES L.
Le client n'a pas laissé de commentaire.Danielle B.
Le client n'a pas laissé de commentaire.Crystal G.
Did not go inside. Dropped the truck off outside with attendant and leftDonald C.
Le client n'a pas laissé de commentaire.RAYMOND W.
I rented a trailer to take my lawn mower to the shop. The trailer was excellent! It trailed great and met all my needs.RICKY S.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.Christina B.
Le client n'a pas laissé de commentaire.WESLEY D.
Le client n'a pas laissé de commentaire.JEFFREY M.
I dropped off in the evening. No issuesMartin M.
Equipment was old but serviceable. Great value, Adequate staff, who tried to be helpful.WILLIAM B.
Le client n'a pas laissé de commentaire.LAWRENCE M.
Very quick very good customer service from a very knowledgeable employee Tara!David R.
When we received the truck we had to ask for the hand truck and the pads we ordered on the reservation. The truck kept having the ABS brake light come on when we were driving it making us worry. We returned the truck with the same amount of gas it had when we received it but when we received our receipt we were charged 31 $for 7 gallons of gas resulting in me having to call two different phone numbers and being on hold for 15-20 minutes to have to file a complaint to remove this from our charges. Now I have to wait for someone to call me back to request this charge be removed. What a mess. We have rented from uhaul in the past and never experienced this. This truck was not full when we received it. We returned it exactly the same. Also, if you see that we went 16 miles, how could we have possibly used 7 gallons of gas?MICHAEL D.
Friendly, efficient staff. Made the entire process easy and pleasant.JASON P.
Le client n'a pas laissé de commentaire.Anthony T.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.Pat G.
Everything was good. No issues and appreciate the great service.ANTHONY M.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!