the trailer type I rented has 2 variations for different purposes. as the customer doesn't know that, the customer should be informed by the salesman so the correct model can be chosen. in my case, nothing was mentioned about another model and I was given the wrong type trailer for moving. without a loading ramp, loading was more difficult.RONALD G.
Moving Truck Rental in Knoxville, TN at U-Haul of Farragut
Pour nous contacter
Knoxville, TN 37934
(In Farragut W Of Lovell Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Knoxville, TN 37934
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff was very courteous to me very quick got me and got me outMICHAEL H.
Nothing. It was great!Matthew B.
The inside of the trailer I rented soaked everything. Sucks ass but the people were nice so there's thatVictoria H.
Reserved online 4 days in advance when my wife and son came to pick up van both associates were arguing with your customers. Even though we booked online in advance I had to leave work because they said I had to be there to show my business card, my wife's card was not good enough. When I got there I was told I had to use credit even though I ask to use debit, was told not my system do you want the van or not he was busy. The guy next to me had email confirmation to pick up there your system had him across town again he was told â€œ it's not my problem you have to go to other siteâ€ he ask if Uhaul was go to reimburse his loss of time for their screw up guy was extremely rude and said uhaul doesn't reimburse anyone. The staff there are horrible to customers and if they worked for me they would have been fired on the spot. I will go with enterprise in the future even though their twice the cost.Michele F.
So they have a tendency to give you a truck that is not full of fuel. This way it's impossible to return it at the same level. You either put too much in or too little. Either way they make a little extra. Cute trick but unethical. The people are friendly and process is expedient.JOSEPH C.
Very friendly and helpful. Have used location 2 or 3 times and will be using location again in a few weeks!Robert L.
Since we had never attached a trailer to a vehicle before, we needed assistance. It was assumed we knew what we were doing!Albert F.
I reserved moving blankets and did not receive them. I called to let them know I didn't get them they said I would not be charged and I was still charged.Rhys P.
Great service by staff. The vehicle transmission downshifts very abruptly and at times acts like it is stuck or having difficulty shifting to either higher or lower gear.Berlain H.
I rented two dozen blankets. Couldn't use one package bc the blankets were wet. Would have ruined my furniture I was transporting. The employees were great. Store was very busy. Felt bad, the worker got out in the rain to unhitch the trailer. Never hesitated!Thomas F.
Great staff, super friendly and professional! I've used this location twice recently and will definitely be my first choice for my next rental.David C.
Max made this experience great. He noted the issues that we had the first time had been resolved. Both Max and his brother, Justin an Assistant Supervisor made this dreaded move very easy.Jon C.
Great serviceKenneth H.
experience was excellent. staff was all very efficient & friendly. when dropped off trailer they were short staffed for number of customers they had picking up & dropping off so wasn't able to provide final printed receipt. Guys were all working very hard to please us all.Giovanna L.
The person who helped me was great. However, not sure if it was the manager or what. But he was incredibly rude to other customers. They had concerns and confusions with their reservations and he was snippy, and cut them off mid sentence. Again, my experience with my sales rep was good. But this other man was very disrespectful to customers.Mathew S.
Fantastic customer service!PHILIP A.
When I drop the trailer off there were very courteous and got me and got me out very good experienceMICHAEL H.
The staff at the Kingston Pike, Knoxville location were amazing, attentive and professional.CREIGHTON C.
Manager told me to bring the truck back full of gas. I drove it a total of 8.4 miles. When i filled it up it took 3.7 gallons so it wasn't full when I got it. Certainly not a big deal but when you are charging $0.79 per mile I don't appreciate having to spend $12 on gas too.John F.
Used them numerous times. Every time has been very good.Darrell T.
the crew that you have are great bunch of guys so helpfulPATRICK T.
Keep up the good work.Darrin D.
Staff was amazing. Quick check in, and quick check out. My favorite place to rent.Christopher H.
I rented the truck using the app. I saw something about how to estimate refilling the tank at the end of the rental but spent a half hour surfing the web site looking for it before I returned the truck and couldn't find it. Estimated 10-15 gallons. At gas station had my wife turn on and off the ignition without starting the truck to check the gauge. Gauge read a little over half so we kept filling, continued to turn ignition on and off to check gauge. Finally gave up when it read slightly over half full with 25 gallons in. Turned on truck motor and gauge went to full. So I put in an extra $30 dollars of gas because I couldn't find the instructions on the web site and didn't want to start the motor while refueling. Would love a credit for the extra gas and would like you to improve the search function on your site so I could find that info on refueling.James D.