Évaluations des clients U-Haul of Stockton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Stockton

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Phaedra W. le

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Great staff excellent service!!

Sostenes Efren A. le

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The staff was friendly when I checked in. The reservation was accomplished. Very resource 8’ truck to make my day productivity. Use my mobile app to do drop off procedures and was effectively. Indeed, I WILL go there again.

John B. le

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Le client n'a pas laissé de commentaire.

ANDREW A. le

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we experience a tire blow out on the freeway which u-haul responded to and had s on the road within an hour. the 20ft truck and car trailer performed great.

Ron D. le

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Le client n'a pas laissé de commentaire.

Nathan T. le

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Le client n'a pas laissé de commentaire.

Jack S. le

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Le client n'a pas laissé de commentaire.

James W. le

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Very busy when I arrived - both employees did an excellent job of getting to everyone as quickly as possible. Excellent customer service

Ajahlee W. le

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Le client n'a pas laissé de commentaire.

ATARRUS H. le

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Le client n'a pas laissé de commentaire.

stephen S. le

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Le client n'a pas laissé de commentaire.

Leatrice A. le

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Great service.

MATTHEW L. le

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Im not sure of the name of the gentleman that helped me when i picked up the tow dolly but he was absolutely awesome. He was professional and also funny at the same time. He damn near made me piss myself laughing and to be honest i was having a really rough day and his sense of humor definitely helped. I wish more businesses had employees like him! Thanks again for the great service!

Sara K. le

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Le client n'a pas laissé de commentaire.

Tamara F. le

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Very friendly customer service. On of the best locations I've used in all my years of using uhaul

josh b. le

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Nothing.

Steve P. le

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Le client n'a pas laissé de commentaire.

fidel m. le

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Le client n'a pas laissé de commentaire.

Amarjit S. le

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Poor customer service, inexperienced installers, left the job half done, tried to cut the shield from wrong place, some parts in my trunk the didn’t installed, not sure about the whole job, stuck with it until the insurance guy see it.

Jon T. le

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Le client n'a pas laissé de commentaire.

Eneliko T. le

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Le client n'a pas laissé de commentaire.

Xavier L. le

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Le client n'a pas laissé de commentaire.

regina s. le

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It has been kind of a nightmare trying to set uhual up for our move.

Erin B. le

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Le client n'a pas laissé de commentaire.

alfonso d. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.

Ryan M. le

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Staff was professional, knowledgeable and friendly.

tammy j. le

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Le client n'a pas laissé de commentaire.

Bradford H. le

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Faster approval through the app.

Angela K. le

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Le client n'a pas laissé de commentaire.

Kelly M. le

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This location had a very kind manager who was very happy to help me when I was struggling to check in and fix my mirrors.

MARKUS J F. le

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Customer service is really lacking. In addition, the app allows reservations with the actual equipment being available. I drove to 2 separate U-Haul location, in 2 different cities because “It’s our last one-way trailer. I’ll get in trouble with my boss.” Thankfully, David Smith finally made it happen. I always use U-Haul for my moving business. BUT, I was very disappointed and i may begin using Penske or Ryder in place of U-Haul.

Rodne H. le

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Le client n'a pas laissé de commentaire.

Sandria G. le

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I the this store, they are all really nice

Bruce L. le

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Great service, friendly people

Stephen B. le

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Le client n'a pas laissé de commentaire.

Arnel L. le

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Good customer service....on top of their job.

Wyatt T. le

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Na

ARMANDO J. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Le client n'a pas laissé de commentaire.

brian b. le

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Train everyone as well as you have David

Stewart A T. le

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Very prompt response

Yeva S. le

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Le client n'a pas laissé de commentaire.

ana lisa r. le

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Great service.

Robert H. le

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On Friday morning, (3/29/19), the installer(Assistant manager, Mr. Imbbra?) installed wiring harness on my 1991 Ford F150 XLT, was NOT working with the lights on any Uhaul trailers. I waited for him to returned work for 3 hours and it was different person who correct the wiring harness. I was late on my way to pick-up new couch in Modesto. Right after installing the wiring harness on my truck, why did Mr. Imbbra left from work and not returned?

Alawi A. le

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This location was my third choice first I went to another location and they reserve a trailer for me and another one 20 miles away I want to pick it up and no one was there at the office to hook it up and send me the contract and this was my final stop and I’m glad that I was able to get one

Robert Z. le

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i had a complaint and i called customer service and was told someone would call me and they didn't

GARY G. le

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I can’t think of anything, everything worked out great.

Kimberly J. le

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The door got stuck open. Maybe you need directions about how to have the latch before you raise the door. This is the second time a uhaul has had that problem.

Salvador P. le

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Excellent customer service

Emily F. le

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Great employees and the van we rented was excellent! Thank you!

linda m. le

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Actually, I didn't get to use the 10 foot Uhaul Truck or Transporter. My boyfriend (Jamed Rivera) took the vehicles to his work place and loaded my 1999 Saab 93SE on the Transporter and left the state of CA. I reported to U-Haul, their vehicles and my car stolen on March 16, 2019. I'm waiting for the Police Report to send it to Loss and Recovery. As of 3/26/2019 it's still not avaiable. I willl check again tomorrow 3/27/2019. Linda K McGlenn

Fernando A. le

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Le client n'a pas laissé de commentaire.

Akie A. le

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Keep up the great work.

ALEJANDRA G. le

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The person who helped me was amazing unfortunately I didn't get his name but he was of great help

Emily S. le

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Excellent service.

jerry g. le

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Le client n'a pas laissé de commentaire.

Dean B. le

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The moving truck that we rented ran fine and was the size we requested. Unfortunately the cargo area of the truck was not water tight and some of our belongings got wet. Fortunately our move was a short distance and I don't believe anything was ruined. The cab of the truck smelled strongly of cigarette smoke and air freshener.

Wayne C. le

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Le client n'a pas laissé de commentaire.

Rose R. le

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Make sure employees don't smoke when with a customer.

joe r. le

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Both employees I dealt with when I picked up the vehicle and returned it were great

Robert Gabriel T. le

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Not quite sure; my experience was hassle free and I was very pleased with the customer service.

Justin B. le

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Nothing

ROXANNE H. le

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LEAVE EVERYTHING AS IT IS.

Nicole B. le

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The employees are unprofessional and very disorganized. I had a reservation for 9 AM, already provided my driver's license and credit card online, and pre-registered, yet it still took over an hour to get the truck. One employee became so frustrated with his customer that he stated out loud, "I hate Sunday's". I will definitely choose a different truck rental company the next time I need one.

Sherri T. le

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The only thing that I didn’t like was they charge me $109 and said that I would only be charged by the mileage I drive and so the difference was going to be put back on my card and I just don’t trust that they should’ve waited and charge me only to $50

Eldar A. le

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Le client n'a pas laissé de commentaire.

Karla W. le

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Staff was friendly and helpful

Rita W. le

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Great Service!

DYZAN K. le

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They were extremely helpful and friendly and professional. The professionalism at Stockton and Lodi have made me a staunch and loyal customer for life