Évaluations des clients U-Haul of University City

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of University City

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yaa M. le

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Le client n'a pas laissé de commentaire.

Angela B. le

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I wanted to buy some boxes and they didn't have a cash box so I had to go without or go back at another time.

Kanem G. le

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Le client n'a pas laissé de commentaire.

Wanda D. le

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There was really nothing this location can do to improve. This location has employees that go above & beyond for customer satisfaction. They eventske up the slack for other stores. I was @ this location expressing displeasure because my UBox was placed on someone else’s property. One of the employees was on the other end, could here the conversation & volunteered to fix it fir me. He moved it up to close & when I notified him he went back a 2 Nd time without hesitation. THAT’s CUSTOMER SATISFACTION!!!

Concetta E. le

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Thank you for being so kind and extending our time !

Antwinette W. le

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Le client n'a pas laissé de commentaire.

Amanda B. le

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Get new staff that knows whats going on

Michael C. le

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Le client n'a pas laissé de commentaire.

Paulo F. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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First time at this location. Clean and friendly but seemed the guy taking care of the young lady was more interested in talking to her instead of getting the vehicle rented and taking care of the 4 people standing in line for 15 plus minutes. The lady working with him , behind the counter, was professional and steady in her pace to move customers. There is a time to work and a time to get a phone number, this wasn’t the time for the latter. I’ve rented, from U-haul in PA, MD, IN, and OH. Always good service with quick turn around. First time running into this type of unprofessional business. I will be back to rent other vehicles, at this location. Hopefully the next time will be more positive.

Raina S. le

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Le client n'a pas laissé de commentaire.

Lois N. le

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Le client n'a pas laissé de commentaire.

Nakea H. le

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The few employees that were at the location were great. The issue concerns those that weren’t there and apparently called out and the computer issues the company was having. I waited for two hours to get my vehicle and I only was able to get a vehicle then because I placed another order and requested mobile pick up of the equipment. Additionally, there were other customers waiting for two hours just to buy supplies from the store. So that you are not misled by the fact that the store was crowded, just know that there were only about 8 people in front of me!!!

George P. le

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Le client n'a pas laissé de commentaire.

sarah C. le

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Please give better location services for drop off. I was sent to the Chelsea NY location, which was way out of the way to drop off the van, and was informed it was a location where I could do self check out, but the information was incorrect.

Letitia L. le

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My radio didn't work. I was told it's not essential for the purpose of the rental. I thought that was very rude and inconsiderate. It a feature I was paying for and it was available for me to use. Check the vehicles better before throwing them back on the road. Side panel interior fell on my head while driving on the interstate.

rui C. le

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Le client n'a pas laissé de commentaire.

Tashena B. le

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Ruin my entire day, I wasted money paying contracted movers, But couldnt get a uhaul after reserving it days prior I want my monies back

GERALD R. le

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Great service

Sylvester B. le

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Le client n'a pas laissé de commentaire.

Paul J. le

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More staffing

ayesha M. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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pre-register via the 800#

Sheena M. le

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None

Susanne S. le

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Le client n'a pas laissé de commentaire.

Carl W. le

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Have used this location for years and staff is very helpful and accommodating its always a preference for my company

Reza C. le

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Le client n'a pas laissé de commentaire.

Valerie Lynne M. le

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Get 49th street location more help.

Mitch B. le

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This was the most efficient check in process I've ever experienced at a UHual. I had been looking forward to trying the check in via phone, but it wasn't working. No worries - the folks inside were fast, friendly and had us in and out in less than five minutes!

Latasha P. le

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Le client n'a pas laissé de commentaire.

ANTHONY F. le

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Be more human and provide better customer service.

Judiene G. le

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I love the guys who work at this location. I have nothing but great things to say about them. Always professional, helpful and pleasant. I will always use this location

Muriel B. le

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Le client n'a pas laissé de commentaire.