Le client n'a pas laissé de commentaire.Kandice C.
Customer Reviews for U-Haul Storage at East Pearl
Pour nous contacter
Pearl, MS 39208
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.WILLIAM M.
Team answered all my additional questions with smile. Questions were in regards to the extra 25miles I had to drive to the drop off location to include my door to door miles were 140 + miles, and the allowable miles were 122. Resulting in additional cost for miles and gas.Rodgers B.
Good customer serviceCedrick N.
I rented an appliance dolly for 1 day and purchased 1 furniture pad. They charged me $68,51 and told me the â€œextraâ€ was a deposit on the dolly. When I returned it, I asked about the refund and was told it would be credited ba l to my card. That hasn't happened yet and it's been 48 hours. The sales person did not seem confident in his response. Also, the dolly was damaged at pickup. I asked for that to be documented, but it wasn't. Sales person said it would do the job. When will I get my refund???Todd L.
Le client n'a pas laissé de commentaire.Donald S.
The truck sounded like the tires were rubbingPatricia B.
Rude and would t listen to me , I feel cheated and won't deal with u haul ever again.Jamie E.
Put in a air ride seat. The truck rides like a 1965 pulp wood truck. The truck will beat you half to death.William P.
There was a back light that was already broken before hand so I never got my full 160 refundMichelle S.
Le client n'a pas laissé de commentaire.REBECCA E.
They charged me over 50 dollars in fuel and total distance was 9 miles and i put 2 gallons in it I dont understandjames O.
Le client n'a pas laissé de commentaire.Tricia T.
Le client n'a pas laissé de commentaire.Rico W.
On the surface the van seemed okay. But once I tried to use it the left side door would not open, the van was out of alignment and pulled to the right really bad and I couldn't believe that they were renting a van that has windshield that had been hit twice with cracks all over it and little stickers all over the cracks.REBECCA E.
Drivers side door would not shut completely and the mirror flopped around. It was really dangerous but I needed the truck and didn't have time to switch. The attendant said that they had not had time yet to fix it.Evelyn W.
Le client n'a pas laissé de commentaire.JOHN W.
one of the rudest persons i have come across in long timeMICHAEL C.
Le client n'a pas laissé de commentaire.Lyle D.
Keep more trucks on handeugne L.
Le client n'a pas laissé de commentaire.William S.
Staff was friendly and courteous, also very helpful 👍William F.
Le client n'a pas laissé de commentaire.Larry C.
New managementJames N.
Le client n'a pas laissé de commentaire.Ora Y.
Everything was great!rashida H.
Le client n'a pas laissé de commentaire.Bethany S.
Good experience.STANLEY S.
The cab was reasonablely clean except for the inside of the wind-shield which was quite dirty. About half-way into the trip a message appeared on the dash that a tire pressure sensor needed service. The message obscured the odometer reading. the only way to see the mileage was to shut off the engine and re-crank it.JOHN T.
Le client n'a pas laissé de commentaire.Janet K.
Le client n'a pas laissé de commentaire.William E.
Easy drop off and friendly staffJohn C.
Very friendly and helpful associates!Donald D.
Greasy customer service! Clean building. Clean truck. Great experience all the way around!!!! Will definitely be using this location for now on!!!Aaron K.
Le client n'a pas laissé de commentaire.Patrick N.
Le client n'a pas laissé de commentaire.MonroeTate T.
Le client n'a pas laissé de commentaire.Sally M.
Le client n'a pas laissé de commentaire.Phillip D.
My experience was excellent all around. The level of customer service was exceptional at every step of the process.John D.
Le client n'a pas laissé de commentaire.Saleem R.
Maybe have at least one bag of moving blankets included with rental.Joey H.
Le client n'a pas laissé de commentaire.Chad S.
Le client n'a pas laissé de commentaire.Sharon G.
Le client n'a pas laissé de commentaire.Betty W.
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.Annette R.
Everything was great and perfect!LYNDA H.
Le client n'a pas laissé de commentaire.William E.
Tell them to turn off tow/haul button before they start driving. I went 5 miles thinking I had a bad truck before I saw the light on. Then I started searching for where to turn it off. Otherwise it did very well.Judy R.
Le client n'a pas laissé de commentaire.Danny J. | Expérience générale
The online check in App was difficult to navigateFrank H.
I rented a one way uhaul truck to Alabama in the which the truck broke down on me and uhaul offered a complimentary meal only to get charged for the truck being 3 days late and no gas in the truck eventually I complained they fixed it and gave me my 100 deposit back but made me pay full price 640 for the truck.ANTHONY S.
Le client n'a pas laissé de commentaire.Melissa H. | Expérience générale
Le client n'a pas laissé de commentaire.Edward S.
Le client n'a pas laissé de commentaire.nneka j. | Premières impressions
Le client n'a pas laissé de commentaire.Mike W.
Le client n'a pas laissé de commentaire.William V.
Great place with friendly and professional staff. My rental was all I expected. Happy customer!!Walter C.
Le client n'a pas laissé de commentaire.RACHEL H.
Le client n'a pas laissé de commentaire.Wilmer P.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Clean the truck I hat cigarette smoke and the truck looks like someone used it as a astrayCalvin W.
Have the trailer that I reserved there. I reserved a 5x8 inclosed and you didn't have it for me. You put me in an open trailer instead because I had no choice due to time and had to be on the road. This created a safety hazard and a hard ship for us.Robert G.
Wonderful jobDerek M.
Availability of Car Hauler Trailers. It is so hard to find one at UHaul. Also, longer hours at every UHaul location would be good because this location is the only one open past 4:00 in my city.KEN P.
I originally had reservation at skinners in Magee,MS, However, after being there for one hour waiting for rental paperwork to be completed. (Which was being done on a cell phone) I returned trailer to its spot and left. I had little assistance connecting trailer and no assistance disconnecting. I will never use this location again. Though I had to travel 40 miles to Pearl location, I was in and out in 10 minutes..Verlon B.
Every time I visit this location, they take great care of me. The employees are very helpful and professional. The customer service is off the charts!CANDACE S.
Le client n'a pas laissé de commentaire.Jerome J.
The "Owner" needs an attitude adjustment.Carolyn D.
Le client n'a pas laissé de commentaire.DONNA C.
The facility and equipment was very clean. The staff was so helpful and friendly. Superb ratings for this location !!!Kawan J.
Le client n'a pas laissé de commentaire.Sheri G. | Online Move In
Le client n'a pas laissé de commentaire.Matthew S.
Calvin was very friendly and helpful. I had a great experience at this location and would recommend to family and friends. He made to check in and out of the truck easy. Thanks to the whole rearm there. They all work very well together. Great team work.latoya R.
Le client n'a pas laissé de commentaire.Nick N.
I was charged over $800 should have been a $30-40 rental. It was checked in 2 days after I returned it with thousands of miles more on it. After one phone call with customer service where they promised they'd fix it, U Haul charged my card another $800 before I'd seen any refund. I'm currently waiting for this to be resolved and for the $1 600 of charges to be removed. For context, I rented a cargo van for 3-4 hours.Miranda H.
Everyone I dealt with was smiling and courteous. Keep up the good work.PATRICKS F.
Le client n'a pas laissé de commentaire.Derrick M.
No improvements needs. Staff was helpful to a first time customer.Kenneth C.
Le client n'a pas laissé de commentaire.Barbara C. | Expérience générale
You person duty that day needs a raise. He was excellent in helping me set up our storage room and was by himself working that day.gregory p. | Premières impressions
Le client n'a pas laissé de commentaire.THUONG N.
Uhaul excellent. Honest Movers (recommended by Uhaul to help load) were amazing!!!NEAL F.
Le client n'a pas laissé de commentaire.ILIA G.
Le client n'a pas laissé de commentaire.Charles C. | Premières impressions
Le client n'a pas laissé de commentaire.VINCE S.
Everything was handled very well and we were able to get in and out in about 20 minutesJames N.
Le client n'a pas laissé de commentaire.JIMMY J.
This location was fantastic; however, when I placed my reservation I was told to go to the Pearson rd and HWY 80 location in Pearl, and after waiting for 30 minutes in a line because an employee didnt show up ( the young lady there was doing the very best she could under the circumstances), I was told my reservation had changed to the East Pearl location. I don't recall anyone calling me to tell me this, so the reservation and customer communication needs to improve.Steven S.
Le client n'a pas laissé de commentaire.DANIEL S. | Premières impressions
Le client n'a pas laissé de commentaire.Larry G. | Online Move In
Le client n'a pas laissé de commentaire.RENEE K. | Premières impressions
The interior of the vehicle was in definite need of cleaning. I dropped the vehicle off in Lake Park Ga. in the same condition that I received it..HARVEY W.
Le client n'a pas laissé de commentaire.Stephanie H. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT B.
Excellent service.MARLON S.
I reserved a pickup truck and appliance dolly. There was not a dolly at the pickup location. I was directed to another Uhaul store 4 miles away that happened to have a dolly. I had to go through the rental process again for the dolly. This process caused a loss of my time and unnessary excess mileage. If the other store had not had a dolly I would have been unable to make my move. If vehicle availability is guaranteed the dolly and other items should be as well. I will use an aleternative rental company in the future.Volney P.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.CANDACE S.
Slightly need improve customer service, I got to the location at 6:50pm, to turn in truck. And the door was already locked, I called and the rep didn't answer, which forced me to do self check in. In addition, the truck door didn't operate as it should, we literally had to slam it, to get it to closed. Just minor touch ups to improve quality of service. Merci.EBONI L.
Le client n'a pas laissé de commentaire.Jamesa P.
Le client n'a pas laissé de commentaire.JOHN M.
Very nice facilityDarlene C. | Premières impressions
Le client n'a pas laissé de commentaire.Cedrick M. | Online Move In
Le client n'a pas laissé de commentaire.SHARON S. | Expérience générale
there we're charges that were not Correct head others that were with me these issues out and said it was common with U-Haul . tems that were Overcharged for were corrected by U-HaulPHILLIP O. | Premières impressions
Le client n'a pas laissé de commentaire.Donald S. | Online Move In
Le client n'a pas laissé de commentaire.William H. | Premières impressions
Thanks for all your help Andrea. JimJames B. | Expérience générale
Dry clean and appealing place that as very safeCyndi H. | Online Move In
The inside RV parking was dimly lighted and the overhead door access would stay open or not open at all at times. There was construction ongoing inside during my rental period. A U-HAUL trailer was parked in my spot once. Not the experience I anticipated.Tracy L. | Expérience générale
Le client n'a pas laissé de commentaire.TOBYSHANE L. | Expérience générale
Our unit wasn't cleaned prior to moving items into it.Paul H. | Premières impressions
Le client n'a pas laissé de commentaire.Ruth S. | Premières impressions
Overall my experience was good but there are a lot of issues with the staff. The manager (if it's the same one when I moved my stuff in was good but the other employees weren't as professional or seemed to care about customer service. A few weeks ago I went by there on a Sunday and the doors to the storage facility wasn't opened. I went to the office and the employee there didn't realize the doors weren't opened and said the manager hadn't come to unlock the doors. !?!? This was very inconvenient for me but that's what it is like often at this location.KAY M. | Expérience générale
Le client n'a pas laissé de commentaire.Adrian J. | Expérience générale
Lack of knowledge or care. Lack of true customer service. Will never use or recommend it.Victor M. | Expérience générale
Le client n'a pas laissé de commentaire.KIJANA S. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy L. | Premières impressions
Ms Adrian Mixon customer service is like off the charts. She has made my experience with UHaul fantastic. I am a 15 year customer with UHaul and was really contemplating ever using UHaul as my go to service company anymore, because of bad service in the last year, until I talked to Ms Andrea. She is the upmost best customer service oriented person I have ever in the past15 years using UHaul experienced . I have recommended her facility in Pear to every person in need of renting a truck or trailer for their moving needs. Thank You Ms Adrean, I hope UHaul recognizes the value you hold as being an employee of UHaul. Thanks again….R UrbanoRick U. | Expérience générale
Andrea was great! Exceptional customer service!Mel C. | Premières impressions
Wonderful service. ThanksRichard L. | Premières impressions
Very accommodating and the staff was very professional, I am only leaving because we not longer need to store the furniture that was there.Reshonda D. | Expérience générale
We were unable to access our reserved storage unit due to a broken hasp. We were told per Andrea Mixon area manager that they did not know when the hasp could be repaired leaving us to scramble to find an available unit at another facility. This inconvenience caused a delay in our entire moving process which the staff Chynna Burk showed little concern and was overall extremely rude. We plan to share our experience on social media as we will never use UHaul again.Lynda M. | Premières impressions
Le client n'a pas laissé de commentaire.Kay U. | Expérience générale
Will definitely use again if the need arises.Laurin G. | Expérience générale
Le client n'a pas laissé de commentaire.Hemphill E. | Expérience générale
The day I reserved the unit, we were told about the moving truck/getting the month rent free. The staff was friendly and knowledgeable- provided us with information requested, showed us a sample unit, etc... We didn't have a certain timeline to move in, just needed to secure a unit, so I set the date for June 29 and we brought a few little boxes on that date. I asked about the truck again and was told it would not apply since I had already moved in... Our unit is in the very back corner. While it is one of the larger units, it has a smaller door. Lighting is poor. I wouldn't Not recommend this facility to a friend, but it wouldn't be my first choice after my experience in 6/29.Melissa H. | Premières impressions
Le client n'a pas laissé de commentaire.Joy H. | Premières impressions
I didn't receive first month free like everyone else and advertisement stated, Had to be giving a substitute lock and was told to check back..Karen M. | Premières impressions
Le client n'a pas laissé de commentaire.Charlene D. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio T. | Premières impressions
Le client n'a pas laissé de commentaire.Meghan J. | Expérience générale
Le client n'a pas laissé de commentaire.rebecca s. | Premières impressions
Staff was awesome and knowledgeable.daphne h. | Expérience générale
Bathroom was full of trash and out of toilet paper. All else was great. Also the women that was on duty Saturday the 22nd was very helpful, professional and wish there were more employees like that in every business I use.steve m. | Expérience générale
Move out date of 5/6/21 is not correct above. Have utilized the storage unit since 2018 and after the second rent increase decided it was no longer affordable.angela b. | Expérience générale
I’ve done a lot of moving but I have used this facility like two or three times in one weekend to get moved or one week to get moved the staff is very friendly and knowledgeable and helpful guy joy doing business with them.Julia M. | Expérience générale
Le client n'a pas laissé de commentaire.Christy E. | Expérience générale
Le client n'a pas laissé de commentaire.Brianna P. | Online Move In
Le client n'a pas laissé de commentaire.kelly t. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara C. | Premières impressions
Le client n'a pas laissé de commentaire.PHILLIP W. | Expérience générale
Le client n'a pas laissé de commentaire.Melissa F. | Online Move In
Seems you always had to wait for someone to come to the customer service area to help you with your issues. This area should be manned at all times during the hours of operation.simpson c. | Expérience générale
I really like having a place to leave good items that I dont want for someone else.LISA M. | Online Move In
Le client n'a pas laissé de commentaire.Craig W. | Expérience générale
Le client n'a pas laissé de commentaire.DIANA M. | Expérience générale
Le client n'a pas laissé de commentaire.Charlene D. | Premières impressions
Great convenient place. Organized, competent, professional staff and located in safe location. Grounds are spacious. The only complaint is the storage isles are extremely tight (narrow) making it difficult to maneuver large furniture such as sofas.Rick F. | Expérience générale
Le client n'a pas laissé de commentaire.Brianne L. | Online Move In
Candice was worried about were Danika and Amber were. She said they always disappear (from work). Danika was mean and so blunt. Amber was just plain ugly, and rude. She doesn't have any customer service skills. Her mask wasn't even on her face properly. She walks away from her customer when she's suppose to be showing them their unit. (Like you know were it's located already)!Tanaka R. | Premières impressions
Le client n'a pas laissé de commentaire.DIANA M. | Premières impressions
Le client n'a pas laissé de commentaire.santanna w. | Premières impressions
Le client n'a pas laissé de commentaire.Joinisha W. | Premières impressions
Really enjoyed storing my RV at this facility. It had everything I needed and wanted. To bad you changed your business plan and eliminated this type of storage. I could also used more notice before I had to move.James H. | Expérience générale
Always so convenient to access. Clean and well kept facility. Enjoyed being able to come and go and staying safe while doing so.shelia l. | Expérience générale
No problems until I moved out. I swept and left the door open. Then got an email several days later telling me that rent was past due and they are going to lock my unit and keep my belongings. That was funny since my unit was completely cleaned out and swept with door left open.Misty C. | Expérience générale
Le client n'a pas laissé de commentaire.TONDA b. | Expérience générale
Le client n'a pas laissé de commentaire.thomas e. | Expérience générale
Le client n'a pas laissé de commentaire.mattie C. | Expérience générale
Poor customer service. Long waits not enough staffing when there is a line. Rude general manager stood over me as if I was going to steal something. Kicked me out of my space because a little aftersray from an spray can got on another trailer. I simply worked it out with the other customer and the issue was resolved. Instead she kicked me out to the curbWARDELL J. | Expérience générale
Le client n'a pas laissé de commentaire.Chris C. | Expérience générale
Poor customer service great secure storage place but the customer service there makes the place horrible simply no people skills at allDevon H. | Expérience générale
Best Customer Service I have ever received!!angel s. | Premières impressions
The manager Denika is most helpful and provides stellar customer service!!!! Thank you!joe c. | Premières impressions
Le client n'a pas laissé de commentaire.Erica D. | Premières impressions
Le client n'a pas laissé de commentaire.Billy P. | Expérience générale
Le client n'a pas laissé de commentaire.Charles M. | Premières impressions
Everything went as described. Great job considering COVID 19. Great Experience!andy m. | Premières impressions
I cleaned up the floor with my own broom. Someone had raked a pile of trash in the isle and it stayed there until I cleaned it up. Great building, good place to put something you need dry and out of the weather. I would use again if needed.Rex M. | Expérience générale
Great customer service at its finestDevon H. | Premières impressions
Did a good jobBilly P. | Premières impressions
The attendant was very helpful make my storage necessities very easy I will do business here again for sure I highly recommend this place.Sergio R. | Expérience générale
Very helpful and professional service me and my family always get u-haul for our moving needs this location Excellent!Sergio R. | Premières impressions
I was in the aftermath of the death of a loved one when I rented a unit at this location. I could not have asked for more kindness and understanding from the staff and the facility is outstanding.lisa k. | Expérience générale
Could not get a receipt at checkout. Was told I would get a email but did not. The only email I received was showing I had missed a payment and was charged $15 late fee. Poor system/need receipt!NOLAN B. | Expérience générale
would rent there againTOM K. | Expérience générale
The unit was dirty (rat droppings, rodent trap and oil/fluid on floor). Was not cleaned before unit was rented out so I've paid for a unit and not able to store anything until Monday.ERICA G. | Premières impressions
Great facility and knowledgeable and vary helpful staff!!!KEITH B. | Premières impressions
greatAshleigh S. | Expérience générale
I went in ahead of time to reserve my truck and storage unit and last minute I’m told neither one is availableKayla D. | Expérience générale
It was easy to access and the staff was very friendly and helpfulness!Britton G. | Expérience générale
The general manager was very welcoming and hospitable.Shevonne O. | Premières impressions
excellent service !patterson d. | Expérience générale
The facilities were well-maintained and clean. However, this U-Haul DOES NOT honor reservations nor do they follow-through with things requested via phone. I do not recommend this location.ERIC S. | Expérience générale
Eric Shirley should be removed from the company. He is robbing Uhaul. He will offer to take cash payments and not put a lock on your storage. He offered it to my boyfriend and I told him not to do it.yaminah m. | Expérience générale
Thank you for all your help !!! Fairrahfairrah s. | Premières impressions
Great peopleCassandra C. | Expérience générale
WPbqRadio.com or Dowload the WPbQ Radio App 94,3FM Secret Shoppers WorldwideMichael R. | Expérience générale
Tnathan h. | Expérience générale
Was very helpful in all matter and did whatever it took to make it a pleasant rent. H. C. PerrettHenry P. | Expérience générale
I made a reservation that they could not find when I arrived. They did work it out so that I could get the truck and get moved.Lily G. | Expérience générale
First unit was already taken. Spent several hours on hold. After that was resolved I didn't get the 24hr access which was requested. This resulted in an extra days charge on my truck rental.chris s. | Expérience générale
Great service!Lacy B. | Expérience générale
No commentDebra W. | Expérience générale
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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