Le client n'a pas laissé de commentaire.ROYCE F.
Customer Reviews for U-Haul Storage at East Pearl
Pour nous contacter
Pearl, MS 39208
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MICHAEL T.
Very professional and helpful staff. The shelves are stocked with the needed items to pack out my house. I would use and recommend this locationMICHAEL T.
Make sure the doors roll up properly, I threw out my back trying to6SHERRY N.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.ROGER M.
Brandy Gilmer has a great personality and is an excellent Customer Service Representative...Overall I was very please with my experience.SIDIA R.
Le client n'a pas laissé de commentaire.Joey C.
Honestly can't think of anything to make it better. Brandy got me on the road and was there to clean the truck when I drove in. I asked if uhaul had cloned her but she just laughed and asked if there were any problems. All businesses should work this way. 100 %DONALD D.
BRANDI @ the location of the truck pickup WAS EXCELLENT HELP AND HANDLED EVERYTHING PROFESSIONALLY WITH SUCH CURTEOUSNESS. SHE WENT THE XTRA MILE WHEN MY ATTEMPT TO RETURN THE TRUCK WAS DIFFICULT DUE TO ME BEING UNABLE TO REACH CUSTOMER SERVICE THE NIGHT I RETURNED TGE TRUCK. THAT YOUNG LADY DESERVES RECOGNITION FOR HER UNRELENTING EFFORTS. GOD Bless!!!DAPHNE C.
Everyone treated me well, with respect and manners. They were very patient, and kinda answer all my questions. Everyone did a great job!!kathy T.
They need to make sure that the rules are not leaking but other than that everything was excellent and very comfortable and, dating I appreciate that you gave me more time and you honored your dealLISA B.
there we're charges that were not Correct head others that were with me these issues out and said it was common with U-Haul . tems that were Overcharged for were corrected by U-HaulPHILLIP O. | Premières impressions
Le client n'a pas laissé de commentaire.BRENDA S.
Great service Brandy. Thank you. Management please give her a raise!OLUSHOLA O.
Brandy was amazing. This was the second time she has helped me out for two different needs and was an A+ both times.JOHN W.
Great job UhaulEDGAR P.
Le client n'a pas laissé de commentaire.MARILYN P.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.Donald S. | Online Move In
We have zero issues with the way business was conducted. The counter person was excellent and knowledgable. We give her 5 stars .. today's date is 1/2/21 and we returned the moving truck this morning he deserves kudos for her work.thanks! Karen Williams.RODNEY W.
Le client n'a pas laissé de commentaire.JOE S.
Brandy was great when I picked up the truck. Was very friendly. It was raining when I brought the truck back. The sign said to stay in the truck. A guy came outside and just gave me a thumbs up. Didn't tell me to do anything. I stayed with the truck for a about 10 minutes by myself waiting on him to come back. Eventually I went inside. The same guy that came out was sitting at the desk eating chips. Wish he had told me to come in.PETER Y.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.JOHN T.
Le client n'a pas laissé de commentaire.William H. | Premières impressions
The employee who helped me didn't give me her name and I couldn't see her name tag -she was great and I wanted to mention her by name, otherwise I see no improvement needed.DONNA C.
Thanks for all your help Andrea. JimJames B. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL G.
Le client n'a pas laissé de commentaire.Britt W.
While I would recommend this location, Im not sure I'd recommend Uhaul. Our move was going well until we started interacting with Uhaul. The only person helpful to us was the lady in the Pearl location. We ended up spending way more money by Uhaul didn't have the trucks we originally reserved, we even had to drive an hour out of our way to get the truck. Will go with Penske next time.KELLI W.
Dry clean and appealing place that as very safeCyndi H. | Online Move In
Le client n'a pas laissé de commentaire.DAN W.
Nothing everything was goodMELISSA M.
The location in Pearl was very efficient, communicated well and it was a pleasant end to our journey to a new location to live.Dawn R.
Le client n'a pas laissé de commentaire.MONIQUE U.
Le client n'a pas laissé de commentaire.Nikita N.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.VICKI G.
Brandy was great!! Very helpful!!CLAYTON L.
Staff excellent!CLINTON M.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.SCOTTIE W.
KaDejia Jackson made the rental process really easy and was extremely pleasant and helpful! Great customer service! I have another move coming up in January, and I will definitely rent a truck from the same location.Laura N.
The inside RV parking was dimly lighted and the overhead door access would stay open or not open at all at times. There was construction ongoing inside during my rental period. A U-HAUL trailer was parked in my spot once. Not the experience I anticipated.Tracy L. | Expérience générale
Le client n'a pas laissé de commentaire.Bradley H.
Le client n'a pas laissé de commentaire.Bobby C.
Le client n'a pas laissé de commentaire.PATRICIA C.
Le client n'a pas laissé de commentaire.LANDON F.
Le client n'a pas laissé de commentaire.KERRY L.
Le client n'a pas laissé de commentaire.DAVID D.
Employees were very helpful when renting the trailer.CHAD H.
Le client n'a pas laissé de commentaire.ARTHUR D.
Le client n'a pas laissé de commentaire.SARAH H.
Le client n'a pas laissé de commentaire.William T.
The "owner" had a rough attitude this morning. First, she arrived late and didn't open the door until 7:15am. [Published open time is 7:00] Then she was talking to me like a robot or recording, not like a real person. And then it appeared she wanted everything done her way or the highway. I have been renting trucks and trailers from this location for the better part of 15 years, and this was my worst experience with the employees ever. Overlooking her 'tude, I will continue to use this store.WILLIAM M.
Le client n'a pas laissé de commentaire.TOBYSHANE L.
Everything was great thank you so muchBRIAN M.
Easy returnHENRY S.
Le client n'a pas laissé de commentaire.TOBYSHANE L. | Expérience générale
Our unit wasn't cleaned prior to moving items into it.Paul H. | Premières impressions
Le client n'a pas laissé de commentaire.Ruth S. | Premières impressions
Le client n'a pas laissé de commentaire.Emeel S.
I reserved the trailer at the Pelahatchie location. When I went to pick it up, they did not have it and sent me to the Pearl location. I was not notified about the location change and wasted time going from place to place.BENJAMIN H.
We were able to pick up our rental trailer quickly & ready to load it in a short time. We needed additional moving storage & rented a 20 ft truck that same day. The staff here worked with us to accommodate our needs quickly. Staff was friendly, knowledgeable and professional. Excellent job!JARED N.
Le client n'a pas laissé de commentaire.KENNETH B.
Le client n'a pas laissé de commentaire.SHARON BLACKMON B.
Le client n'a pas laissé de commentaire.TROY L.
Le client n'a pas laissé de commentaire.STEPHANIE S.
Overall my experience was good but there are a lot of issues with the staff. The manager (if it's the same one when I moved my stuff in was good but the other employees weren't as professional or seemed to care about customer service. A few weeks ago I went by there on a Sunday and the doors to the storage facility wasn't opened. I went to the office and the employee there didn't realize the doors weren't opened and said the manager hadn't come to unlock the doors. !?!? This was very inconvenient for me but that's what it is like often at this location.KAY M. | Expérience générale
Le client n'a pas laissé de commentaire.JASON D.
Le client n'a pas laissé de commentaire.ROBERT E.
Le client n'a pas laissé de commentaire.Adrian J. | Expérience générale
Le client n'a pas laissé de commentaire.DERRICK J.
Your trailer is so light and the motorcycle I needed to tow only weighed $300 pounds, I noticed after picking it up and heading home the tongue weight wouldn't have been enough to haul it so I had to ride the bike 7 hours round trip. The trailer was all over the place heading home didn't want to test it.DONALD L.
Le client n'a pas laissé de commentaire.Latrisa D.
The Manager Andrea and her employees are friendly and professional!JODY G.
Le client n'a pas laissé de commentaire.SHAWANDA B.
Le client n'a pas laissé de commentaire.BRIAN C.
Le client n'a pas laissé de commentaire.DALE S.
Le client n'a pas laissé de commentaire.DAPHNE J.
Le client n'a pas laissé de commentaire.EARNEST P.
Le client n'a pas laissé de commentaire.DON T.
Le client n'a pas laissé de commentaire.JEFFREY C.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Le client n'a pas laissé de commentaire.Karen S.
Le client n'a pas laissé de commentaire.ELROY W.
Rude service rep, African American female with tatoos. She went out of her way to frankly just be a jerk. I will never never use this location again. I asked to speak to her boss and she would not provide name or number.WILLIAM M.
Le client n'a pas laissé de commentaire.ALTON B.
Le client n'a pas laissé de commentaire.Eryn M.
All transactions were easyJAMES V.
Great service. Friendly, and very helpful. Thanks.kenneth R.
Le client n'a pas laissé de commentaire.LISA W.
The staff was greatSheree R.
Great serviceJAMES R.
Keep up the good work!GEORGE H.
I just wanna say the staff here from start to finish was amazing. The truck was one of the cleanest and best smelling truck I've ever been in. Cudos to the crew here at this location.Jason B.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.VINCENT S.
I won't be using uhaul in the futureNicole F.
Le client n'a pas laissé de commentaire.Brenda W.
Lack of knowledge or care. Lack of true customer service. Will never use or recommend it.Victor M. | Expérience générale
I rented an enclosed trailer. When I opened the door there was debris all over the floor. I had to clean it out before using. I would recommend cleaning units, making sure they are clean before renting.JIMMY P.
The Lady that help me was perfect Very helpful and knowledgeableCURTIS A.
Kadeja, the assistant manager, is awesome! She make you feel like you are at Chickfela or Starbucks when handling your reservation and other needs. Great customer service and equipment.GARY K.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.RONALD G.
2 ðŸ‘RONNIE M.
Le client n'a pas laissé de commentaire.WILLIE T.
My begin experience was great. I got in and out with no problem. It was the return experience that was the worst. I arrived at Uhaul at 8:30 am the store did not open until 9:00am. The attendance did not open the store until 9:20am, she was inside just would not open the door. Myself and several others customers were knocking on the door she would not answer. It was to so bad I called the police. I will never rent a truck from that location anymoreðŸ™. She never apologized just said someone else was suppose to come in. That is totally unacceptable.JANEEN M.
The delivery experience was HORRIBLE to say the least. I don't think I'll ever use UHaul again.Bryan G.
Le client n'a pas laissé de commentaire.Tracy L. | Premières impressions
Andrea was great! Exceptional customer service!Mel C. | Premières impressions
Wonderful service. ThanksRichard L. | Premières impressions
The day I reserved the unit, we were told about the moving truck/getting the month rent free. The staff was friendly and knowledgeable- provided us with information requested, showed us a sample unit, etc... We didn't have a certain timeline to move in, just needed to secure a unit, so I set the date for June 29 and we brought a few little boxes on that date. I asked about the truck again and was told it would not apply since I had already moved in... Our unit is in the very back corner. While it is one of the larger units, it has a smaller door. Lighting is poor. I wouldn't Not recommend this facility to a friend, but it wouldn't be my first choice after my experience in 6/29.Melissa H. | Premières impressions
Le client n'a pas laissé de commentaire.Joy H. | Premières impressions
I didn't receive first month free like everyone else and advertisement stated, Had to be giving a substitute lock and was told to check back..Karen M. | Premières impressions
Le client n'a pas laissé de commentaire.Antonio T. | Premières impressions
Le client n'a pas laissé de commentaire.Brianna P. | Online Move In
Le client n'a pas laissé de commentaire.kelly t. | Premières impressions
I really like having a place to leave good items that I dont want for someone else.LISA M. | Online Move In
Candice was worried about were Danika and Amber were. She said they always disappear (from work). Danika was mean and so blunt. Amber was just plain ugly, and rude. She doesn't have any customer service skills. Her mask wasn't even on her face properly. She walks away from her customer when she's suppose to be showing them their unit. (Like you know were it's located already)!Tanaka R. | Premières impressions
Le client n'a pas laissé de commentaire.santanna w. | Premières impressions
Le client n'a pas laissé de commentaire.Joinisha W. | Premières impressions
The manager Denika is most helpful and provides stellar customer service!!!! Thank you!joe c. | Premières impressions
Everything went as described. Great job considering COVID 19. Great Experience!andy m. | Premières impressions
The general manager was very welcoming and hospitable.Shevonne O. | Premières impressions
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