Le client n'a pas laissé de commentaire.MARK O.
Customer Reviews for U-Haul Storage at East Pearl
Pour nous contacter
Pearl, MS 39208
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JIMMY J.
Le client n'a pas laissé de commentaire.Bradley T.
Le client n'a pas laissé de commentaire.Kenneth P.
Le client n'a pas laissé de commentaire.Jerri M.
The manager and crew are nice and accommodating.Jody G.
Make sure you have employees on staff that will help the customers out even when it's ten min to close instead of making passes at women in front of the paying customer.Michael D.
They NEVER answer their phone.ZERO excuse for that. The staff - some follow guidelines- most do not. When most do not, it makes it very confusing for the customer,john B.
Le client n'a pas laissé de commentaire.JERRY E.
Le client n'a pas laissé de commentaire.KEONDRIA G.
Andrea the manager at this location was excellent and was smiling and friendly. You all need to keep this one. She is an asset to your business.RAYMOND B.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Benjamin B.
Le client n'a pas laissé de commentaire.Ginger B.
Andrea was great! Exceptional customer service!Mel C. | Premières impressions
Great experience!DAVID G.
Le client n'a pas laissé de commentaire.JUSTIN H.
Wonderful service. ThanksRichard L. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN L.
The location owner checked us in. She was rude and irritated that it took me a few minutes to take a picture of my license to upload. I told her I can only do one thing at a time. It's stressful taking on the responsibility of a truck and I needed to make sure we covered all the basis. As an owner she should have better customer service skills.KRISTINA F.
Le client n'a pas laissé de commentaire.DALTON W.
Le client n'a pas laissé de commentaire.dorothy S.
Customer service was fantastic!JOSHUA H.
Very accommodating and the staff was very professional, I am only leaving because we not longer need to store the furniture that was there.Reshonda D. | Expérience générale
Wear a mask.GEROLD P.
The store manager, Andrea Mixon, is rude, arrogant and not at all customer focused. An error was made on my invoice, which she processed, and she 1) refused to correct and 2) told me was my fault. I have had two other run-ins with her at a different location, both of which ended in 1) not being able to rent equipment from her and 2) had me travel two miles to rent the same equipment from a sister facility. I have no idea why her manager has not addressed her performance and her reputation is generally known by the other store managers. I will avoid any store I know she is operating.FRANK K.
Le client n'a pas laissé de commentaire.Jenifer E.
We were unable to access our reserved storage unit due to a broken hasp. We were told per Andrea Mixon area manager that they did not know when the hasp could be repaired leaving us to scramble to find an available unit at another facility. This inconvenience caused a delay in our entire moving process which the staff Chynna Burk showed little concern and was overall extremely rude. We plan to share our experience on social media as we will never use UHaul again.Lynda M. | Premières impressions
My truck return was simple and easy and the employee that helped me return the truck, Brantley, was friendly and helpful. The return process was alot more simplistic than I imagined.Wesley L.
Le client n'a pas laissé de commentaire.Lannt P.
Le client n'a pas laissé de commentaire.Lesa M.
They overcharged my money for the late return fee and have not fixed this issue yet although I immediately contacted them.JoonYoung L.
Done very wellROBERT B.
The staff is very rude.STACEY R.
Awesome! Keep up the gd workRonnie M.
Facility staff were friendly, courteous, helpful. MUCH nicer than staff at my previous UHAUL store in March!Sheri G.
Truck was filthy on inside with sticky stuff on dash and windshield. Did not have the equipment requested for an appliance dolly.KATHERINE F.
Make sure the A/C works in the vehicle because the one I had didn't have ac and I booked this ahead of time and I'm still trying to figure out why I got one without the a/c working in itBreanna Y.
Not a thingBASIL B.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
When i returned the truck i was totally ignored. Had to track the woman other end of the building.PHYLLIS W.
Thank you for everything. Very professional and customer orientedCAROLL D.
Le client n'a pas laissé de commentaire.Martavious H.
Le client n'a pas laissé de commentaire.Curlandria K.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.WILLIAM O.
The customer service is great, the staff is Great!! and very understanding to the need of there customer, I enjoyed the service.JEROME J.
Le client n'a pas laissé de commentaire.J. Michael B.
Understaffed. Long wait checking out. Trailer worked well without problems. When returning I Was told that that I would be charged a cleaning fee for the blankets because I did not fold them instead of kindly informing me of the policy or ask me to fold the blankets. And do you really need a folding blanket policy?ALAN M.
Le client n'a pas laissé de commentaire.BRIAN B.
Kenisha is a rock star and should be your employee of the month. She represented your brand exceptionally well. Was personable, helpful and made me feel like a valued customer. Jennifer not so much. Great move and all are happy. ThanksROBERT F.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.JEFFERY J.
The lady working was wonderful. She had a huge line but ran two registers at the same time to get the line down. She was friendly and professional.Rodney H.
A perfectly well run business. I served by the Owner General manager, her name escapes me right now, she was very delightful. She served me quickly and with a wonderful smile. I appreciate the fact she and her co-worker did not have their faces veiled. I will recommend this location to my friends.CHRISTOPHER P.
Le client n'a pas laissé de commentaire.JEROME J.
Le client n'a pas laissé de commentaire.WALTER M.
Le client n'a pas laissé de commentaire.Terri S.
Le client n'a pas laissé de commentaire.YOLANDA W.
Le client n'a pas laissé de commentaire.HELEN G.
Le client n'a pas laissé de commentaire.BRAD M.
I left my garage door opener in the truck, Who should I contact to recover this itemJACQUES J.
Great experienceSTEVEN B.
Le client n'a pas laissé de commentaire.ELIZABETH S.
Le client n'a pas laissé de commentaire.RICHARD I.
Le client n'a pas laissé de commentaire.sanan A.
Ms. Jackson was SO WONDERFUL!! Kudos for her for going above and beyond for me. She is a great worker.Jasmine G.
The lady inspecting the van when I returned it was a real bitch! She was trying to find any reason to keep my money saying the back floor looked greasy asking what was we hauling, I told her we just picked up a bedroom set from Miskellys and everything was wrapped up and in boxes. The substance was really nothing or clearly some cleaner they used before ðŸ˜MICHAEL A.
Le client n'a pas laissé de commentaire.ISAAC B.
Make sure that you test trailer running lights prior to departure.DANIELLE T.
Le client n'a pas laissé de commentaire.Kay U. | Expérience générale
Le client n'a pas laissé de commentaire.TOMMY S.
Le client n'a pas laissé de commentaire.HELEN G.
Great job ,,,Steven B.
Will definitely use again if the need arises.Laurin G. | Expérience générale
Le client n'a pas laissé de commentaire.SELEXIS D.
Super awesome!!!!JOHN H.
Le client n'a pas laissé de commentaire.Hemphill E. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM D.
This was a very pleasant experience. Andrea Mixon is very professional and extremely nice. This is the second time I have used this facility for truck rental. I will definitely be back and will recommend to others. Thank you for a wonderful experience. Deborah L YoungDEBORAH Y.
Le client n'a pas laissé de commentaire.TIMOTHY E.
Le client n'a pas laissé de commentaire.BRANDY S.
Le client n'a pas laissé de commentaire.JERRY N.
Le client n'a pas laissé de commentaire.KELLEY H.
Le client n'a pas laissé de commentaire.Scott P.
nothing every thing was nicely done.CHRISTOPHER K.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.JOSHUA M.
Le client n'a pas laissé de commentaire.KIZZY H.
Le client n'a pas laissé de commentaire.COLUMBUS O.
Nothing, all was good, very knowledgeable and pleasant managerCarolyn N.
Le client n'a pas laissé de commentaire.OTEZ F.
The day I reserved the unit, we were told about the moving truck/getting the month rent free. The staff was friendly and knowledgeable- provided us with information requested, showed us a sample unit, etc... We didn't have a certain timeline to move in, just needed to secure a unit, so I set the date for June 29 and we brought a few little boxes on that date. I asked about the truck again and was told it would not apply since I had already moved in... Our unit is in the very back corner. While it is one of the larger units, it has a smaller door. Lighting is poor. I wouldn't Not recommend this facility to a friend, but it wouldn't be my first choice after my experience in 6/29.Melissa H. | Premières impressions
The online process could be a litte more streamlined, but overall great experience.Bridget K.
Uhaul rocks y'allRONNIE M.
Uhaul is the best truck rental in the world todayRonnie M.
Le client n'a pas laissé de commentaire.DAVID B.
I arrived just at opening hours and they were ready to help me right away. The truck was clean and drove well. Returning the truck was a breeze too. Easiest part of the move by farNicholas C.
Le client n'a pas laissé de commentaire.Wallace K.
The crew at this locations was so helpful to me I. An emergency situation. Very thankful for the excellent customer service I received!!JESSICA H.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.KIMBERLY S.
Le client n'a pas laissé de commentaire.JONATHAN H.
Le client n'a pas laissé de commentaire.Stephanie S.
Le client n'a pas laissé de commentaire.ZACHARY A.
Le client n'a pas laissé de commentaire.Joy H. | Premières impressions
This facility has the rentals you need but the customer service is very poor. When we arrived there was no one to be found and when she did show up she had an attitude.Kenneth G.
Le client n'a pas laissé de commentaire.Thomas R.
I didn't receive first month free like everyone else and advertisement stated, Had to be giving a substitute lock and was told to check back..Karen M. | Premières impressions
Le client n'a pas laissé de commentaire.Charlene D. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio T. | Premières impressions
Le client n'a pas laissé de commentaire.Meghan J. | Expérience générale
Le client n'a pas laissé de commentaire.rebecca s. | Premières impressions
Staff was awesome and knowledgeable.daphne h. | Expérience générale
Bathroom was full of trash and out of toilet paper. All else was great. Also the women that was on duty Saturday the 22nd was very helpful, professional and wish there were more employees like that in every business I use.steve m. | Expérience générale
Move out date of 5/6/21 is not correct above. Have utilized the storage unit since 2018 and after the second rent increase decided it was no longer affordable.angela b. | Expérience générale
I’ve done a lot of moving but I have used this facility like two or three times in one weekend to get moved or one week to get moved the staff is very friendly and knowledgeable and helpful guy joy doing business with them.Julia M. | Expérience générale
Le client n'a pas laissé de commentaire.Christy E. | Expérience générale
Le client n'a pas laissé de commentaire.Brianna P. | Online Move In
Le client n'a pas laissé de commentaire.kelly t. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara C. | Premières impressions
Le client n'a pas laissé de commentaire.PHILLIP W. | Expérience générale
Le client n'a pas laissé de commentaire.Melissa F. | Online Move In
Seems you always had to wait for someone to come to the customer service area to help you with your issues. This area should be manned at all times during the hours of operation.simpson c. | Expérience générale
I really like having a place to leave good items that I dont want for someone else.LISA M. | Online Move In
Le client n'a pas laissé de commentaire.Craig W. | Expérience générale
Le client n'a pas laissé de commentaire.DIANA M. | Expérience générale
Le client n'a pas laissé de commentaire.Charlene D. | Premières impressions
Great convenient place. Organized, competent, professional staff and located in safe location. Grounds are spacious. The only complaint is the storage isles are extremely tight (narrow) making it difficult to maneuver large furniture such as sofas.Rick F. | Expérience générale
Le client n'a pas laissé de commentaire.Brianne L. | Online Move In
Candice was worried about were Danika and Amber were. She said they always disappear (from work). Danika was mean and so blunt. Amber was just plain ugly, and rude. She doesn't have any customer service skills. Her mask wasn't even on her face properly. She walks away from her customer when she's suppose to be showing them their unit. (Like you know were it's located already)!Tanaka R. | Premières impressions
Le client n'a pas laissé de commentaire.DIANA M. | Premières impressions
Le client n'a pas laissé de commentaire.santanna w. | Premières impressions
Le client n'a pas laissé de commentaire.Joinisha W. | Premières impressions
Really enjoyed storing my RV at this facility. It had everything I needed and wanted. To bad you changed your business plan and eliminated this type of storage. I could also used more notice before I had to move.James H. | Expérience générale
Always so convenient to access. Clean and well kept facility. Enjoyed being able to come and go and staying safe while doing so.shelia l. | Expérience générale
No problems until I moved out. I swept and left the door open. Then got an email several days later telling me that rent was past due and they are going to lock my unit and keep my belongings. That was funny since my unit was completely cleaned out and swept with door left open.Misty C. | Expérience générale
Le client n'a pas laissé de commentaire.TONDA b. | Expérience générale
The manager Denika is most helpful and provides stellar customer service!!!! Thank you!joe c. | Premières impressions
Le client n'a pas laissé de commentaire.Charles M. | Premières impressions
Everything went as described. Great job considering COVID 19. Great Experience!andy m. | Premières impressions
The general manager was very welcoming and hospitable.Shevonne O. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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