Went 12 miles for 7,5 gallons in gas even though it said full when I got it someone was just shy so I paid theirs and mine basically would've figure the would too it off there and realize. Never had a problem with this before or a problem with this locationSTEVEN C.
Customer Reviews for U-Haul Storage at North Division
Pour nous contacter
Spokane, WA 99218
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David M.
Start renting latter's. Sometimes it's difficult trying to reach our storage packages. Customer service all around was EXCELLENT!! I will definitely return.Sharon J.
Good experience.Dan D.
Le client n'a pas laissé de commentaire.Steven M.
The staff was professional and helpful. I had a great experience.David R.
Le client n'a pas laissé de commentaire.Edith B.
Always excellent serviceMICHAEL B.
When I checked in they tried to charge me for 2 days rental when I only had the truck for 24 hoursKarlene S.
So extremely easy and the guy who helped me was perfect in guiding me and answering my questions and concerns.Gabriela M.
Le client n'a pas laissé de commentaire.IVA G.
They were awesome!. We live out of town. They were able to get us in early. This must have been the fastest install I've ever had and I've had several hitch install in the past. The folks were friendly and professional. I'm glad I went to this location. I live 65 miles away.Simon S.
Maybe more helpROBERT D.
Le client n'a pas laissé de commentaire.Marissa P.
Le client n'a pas laissé de commentaire.Chris B.
Le client n'a pas laissé de commentaire.Mike K.
Customer service was really good. Scheduled to pick up at 10 am and had to make some adjustments and was there at 7:30. Was told " No Problem " and away I wentLYNN C.
Le client n'a pas laissé de commentaire.Joseph H.
Cory and Eric were great to work with quick, professional and checked the equipment before and after I returned it.eric S.
Le client n'a pas laissé de commentaire.Cindy K.
Le client n'a pas laissé de commentaire.Shane R.
Rented a truck and a trailer for one way to Tacoma wa but for some reason the trailer was set to return to spokane which is where I was leaving from, so got an extra charge for dropping it off in Tacoma.Kristina S.
It was upstairs & as a senior too difficult for me to useMARILYN L. | Expérience générale
Truck was not available at the reserved location on the scheduled day for pick up. We were NEVER NOTIFIED. I confirmed twice prior to the reservation date and was told everything was set. When we went to pick up the truck it was not there. We called again and were told we had to go to a location 20 miles away. This cost us ADDITIONAL MONEY AND TIME. Very frustrating experience and extremely POOR CUSTOMER SERVICE.Steve G.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.Shaun B.
Le client n'a pas laissé de commentaire.Daniel F.
Not much . Just a excellent process alreadyRobert W.
Gentleman named Corey installed the hitch and brake module on my 88 Chevy so I can tow my tractor and trailer. Beautiful and professional job. Very pleased!!Dan S.
Hi everyone in my personal experience by uhaul in Spokane wa is 💯 well the sale guy is very competent in the jobs hin is amazing I like this place ,thanks for asking me about .Alex L.
Everyone was really friendly, helpful and informative.Brandy P.
Le client n'a pas laissé de commentaire.Aibad C.
Le client n'a pas laissé de commentaire.Christina T.
The staff here were all great from reservations/ pick and return.Bobbi R.
Le client n'a pas laissé de commentaire.Glenn T.
Le client n'a pas laissé de commentaire.Darren W.
Le client n'a pas laissé de commentaire.Nancy R.
Le client n'a pas laissé de commentaire.James W.
Reserved online, it was ready when I arrived there. Better equipment than a to z and if you get a flat, it was covered. As well as cheaper by a few $.Tim R.
Le client n'a pas laissé de commentaire.CHARLES W.
Le client n'a pas laissé de commentaire.GILBERT B.
You are amazing, thank you!Michael H.
Fast check in and out. Very efficient staff. They deserve a raise for a job well done.Marshall A.
Cory was outstanding employee. sight location entrance on division street not so greatTy N.
Le client n'a pas laissé de commentaire.Shaun B.
Most horrible experience I have ever had!!!!!!! It's impossible to talk with a manager!!!!! Still waiting to get a call back and I got charged for this! I also got charged for a trailer I didn't even use!!!!! I am absolutely furious!!!!Derek H.
Le client n'a pas laissé de commentaire.ALEX L.
Not quibbleing over a couple gallons of gas.Kevin L.
Very helpful with getting hitched to the trailerLARRY G.
Everything went well. Wish the trailer had been available at other locations.Andrew R.
Le client n'a pas laissé de commentaire.Ashley B.
Le client n'a pas laissé de commentaire.Cynthia G.
Le client n'a pas laissé de commentaire.JAMES CHARLES J.
Your website listed the price as $1,29/mile for a 10' truck rental, I was charged $1,59/mile, I still have not heard back from customer service when I emailed them. The location is hard to tell where to turn in and I missed it twice. Employees were very nice and helpful when I had questions.Samantha S.
Le client n'a pas laissé de commentaire.Peggy S.
Expand the parking lot to provide more entry.John A.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.Steve A.
Le client n'a pas laissé de commentaire.William A.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Leo M.
Le client n'a pas laissé de commentaire.Nicholas G.
Le client n'a pas laissé de commentaire.Joshua A.
I had a problem with the mileage on the truck previous to my renting it and the assistant manager solve the problem immediately.JERRY F.
We were treated horribly when we brought back the vehicle. False claims were made and we were up charged for no reason. They argued with us. Horrible customer service.Ryan Y.
Well organized and professional, kudos to management.Ben D.
Le client n'a pas laissé de commentaire.Douglas J.
Le client n'a pas laissé de commentaire.PATRICIA A.
Customer service was outstandingPati M.
Le client n'a pas laissé de commentaire.ROBERT G.
I'm a bargain shopper. U-Haul had the best value of all the options I investigated for buying and installing a hitch. Merci.ROBIN R.
Le client n'a pas laissé de commentaire.Trent W.
It was very good. I will us it again, as needed.robert T.
Le client n'a pas laissé de commentaire.Jerry W.
Le client n'a pas laissé de commentaire.Don W.
You try to charge me an extra 88 dollars when I returned the vehicle on time. I had paid 179 dollars which included the safe ride insurance thing or whatever, then tried to charge me for it again. The place I rented from was a joke, this company is a joke, and I'll never use U-Haul again and I won't be recommending anyone else use itPhillip K.
Le client n'a pas laissé de commentaire.GLENN M. | Expérience générale
Le client n'a pas laissé de commentaire.Micheal P.
I needed to pay for this move for our son and wanted to do it by credit card over the phone. I already had a storage unit account and uhaul had my card info. Your policy of not allowing me to pay over the phone caused me and our son inconvenience and the policy seems flawedGLENN M.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Keith W.
The customer service agent was overwhelmed with customers and it took someone before he could help me. The truck was OK but the not really clean. When I returned the truck in the morning it was accomplished quickly.William B.
Le client n'a pas laissé de commentaire.RONALD E.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.DENNIS N.
Le client n'a pas laissé de commentaire.Loren K.
Lisa Petersen was great. I ended up needing another piece of equipment that they did not have. The other rental was a whole different experience and not in a positive way. The store at 4111 Sprague in Spokane was an â€œexperienceâ€. A/C was broken in the truck and I wasn't told prior to renting. The photos of the truck for the â€œdefaultâ€ were not representative of the damage that existed on the unit.Brien R.
Le client n'a pas laissé de commentaire.Patricia P.
The guys that helped me were great. Throw them a pizza party or whatever you do for your outstanding employees. If i could i would buy them both a beer or two. Great customer service. 10 out of 10. will recommend.Timothy T.
I've always had a poor customer experience at Uhaul and the latest was no exception. Customers standing around for 15-20 minutes, myself included, with no acknowledgment from the staff staring at their computers is disrespectful and inconsiderate of a person's time. It doesn't take much to acknowledge the person and say you'll be right with them or ask briefly what they need. It could be an answer to a simple question or something more complicated. For example I spent 40 minutes in the store returning this truck online but only had to return the key. That should be a 5-10 minute process, not 40 waiting for someone to come around or ask what's needed.Kai N.
Very satisfied with the customer service.Jasmine S.
Friendly, good help.Jerald T.
Le client n'a pas laissé de commentaire.Zakyre K.
Le client n'a pas laissé de commentaire.Janet S.
Le client n'a pas laissé de commentaire.James P.
Always professional, always quick, always friendly.MICHAEL B.
Reps were both very busy, yet neither looked phased nor got short tempered - and didn't make me feel rushed or like I was a bother (all too common these days). Appreciated that very much.Regina R.
Le client n'a pas laissé de commentaire.Russell T.
Le client n'a pas laissé de commentaire.Dean M.
The time I spent filling out the online info was wasted because I basically re-applied at the counter. Fortunately, the counterperson was efficient and personable. Next time I won't bother scanning my license or other forms pre-check.Robert B.
Le client n'a pas laissé de commentaire.Felicity F. | Expérience générale
BienChristian C. | Online Move In
Le client n'a pas laissé de commentaire.SANDRA J. | Premières impressions
A worker named Eric "accidentally" closed my account. I called on a Sunday and Monday and customer service sent an email to the Manager of this location to call me BUT that manager never did. I went to the location and a young gentleman helped me. The young man who helped me gave me one month free BUT I just paid a few days before this issue so technically I was never offered anything for the inconvenience and incompetence of that Eric guy. However, the manager still did not have the decency and respect to call me and follow up at least on the emails he received. And I know he received them because I was cc'd on those emails. Poor customer service skills and no follow through for a manager. Might as well give the title and the pay to that young gentleman who at least made an effort to resolve the situation.Joselyn M. | Premières impressions
Le client n'a pas laissé de commentaire.sally g. | Premières impressions
Everything worked - from reservation to pick up to movers showing up to moving stuff into storage unit. Well done !GLENN M. | Premières impressions
GM was friendly, helpful, and overall did an amazing job in helping our move as easy as possible.Christopher C. | Premières impressions
Le client n'a pas laissé de commentaire.Richard N. | Expérience générale
I will use you guys again in the future I'm surepaul s. | Expérience générale
Unfortunately I could only give you haul a 3-star rating with their storage facility because you weren't allowed in your storage unit whenever you wanted. it had to be opened by staff. Also we were going to move everything out at the beginning of the month only to find out we wouldn't receive a refund for the rest of the month that we did not use the unit. Once you pay on the first apparently it's final. And you can't be refunded any money.John F. | Expérience générale
The storage unit was secure ..I could of used more light in my unit ..but overall excellent facility and awesome staff !! Thank you to all .. I wish I could of stayed .but no income at the moment..Gabrielle F. | Expérience générale
I had to ask for someone to open the units. I couldn't secure my unit without help to lock it up.Linda R. | Expérience générale
The only problem I had was this U-Haul facility reserving a u-box at another facility. They didn't call the U-Haul to notify them so they could get one ready, but everything did work out eventually.Jessica S. | Expérience générale
Staff was great. Truckstop bathroom flavored oderizers were annoying. Theres no elevator at N.Division storage. That was inconvenient. Those are my critisisms. Storage arrangement worked well.Casey B. | Expérience générale
They took care of our storage needs.Kevin w. | Expérience générale
Everyone was happy to help medonald l. | Premières impressions
Robert and staff are very helpful!!dee j. | Expérience générale
I appreciated the helpfulness and friendliness of the staff. They were very accommodating to my moving needs. Thanks you guys!Kari T. | Expérience générale
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