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The gentleman who assisted me was very helpful and friendly yet professional.
I like the two step security
My wife and I have used U-Haul for our storing and moving needs for the past six years and have always had a excellent service.
They are making illegal withdrawals from my account
Offered a free first month of storage when I was evacuated due to a forest fire. They came through with what i needed during a chaotic time and I highly recommend.
This is the pinnacle of U-Haul sites. This is the best experience I have ever had renting a truck and using storage. The staff is friendly and extremely helpful. Sandra and all of the others who work are the BEST. I have used public storage facilities and rented moving equipment in the past, but the clean storage areas, accessible time, friendly, courteous and professional staff. EXCELLENT!
Aaron was super helpful and nice. He helped us with our storage unit when we first moved here, and has continued to be so nice and having the best service. Thank you!
Great help
I went from Public Storage just the night before to you guys and I was blown away at how cheep the rental insurance was. I was greeted by very friendly and helpful staff. I am thrilled about the access hrs. Thank you UHaul I will only e rentals from you from here on out!
Everyone was great . Sandra was especially helpful
rhe place made me feel welcome and at ease . i love doing buss. there. i will be back . thank you .
i would recommend this u-haul to anyone.
Great staff, very helpful, professional,made you feel at home.
Very kind and helpful getting us set up and check out. Would definitely recommend to a friend.
Thank you for the many years I have used your facility. I may need you again in the future.
The move in itself went well. The wait for service in the office was a bit slow. most of the time there were only two representatives on duty to take care of 4 or 5 customers. this site restricts th
Rude and unhelpful. We went somewhere else.
I was told I needed to upgrade to a larger unit which was still not big enough. We had to wait multiple times for long periods for assistance, and was told “we didn’t know where you went” I was there.
Fast, accurate, professional service.
The staff,always followed me around ,as if i was wanting to steal sonething? Everytime i pulled into parking lot.!yhey kept peeking / leering around corners ,darting back & forth,monitoring me,surveil
Thanks
The gentleman that waited on me was very nice. He made it easy for me.
Good Folks
Manager and employees are friendly and helpful.
Waited most of the time just to pay for my storage 🙁
Staff blocked handicapped parking with equipment, so we were unable to access storage. Mgr said he'd call, but didn't, so we pulled our things out. There was no offer of compensation or apology.
Good team they will take care of you.
Great customer service Everytime I go in
Things went fairly smoothly but they were obviously busy and it took a bit of time to get service.
They were really nice and I had a great experience. I'd use the Uhaul box again.
Great
This was the worst experience I have ever had. The order was constantly begging cancelled and redo thus affecting arrival date. Spent hours on the phone. I have more 2 move and went with new company.
The largest unit was 10x10x11. I needed a bigger unit than that.
The staff were very helpful and made renting a unit very easy to do and also made us feel comfortable renting this storage unit.
Thanks for all the customer support with our complicated Ubox order!
Thanks for all the customer support with our complicated Ubox order!
I have used this facility 2-3 times and have had great experiences. Same with other stores between Oregon & Colorado.
great storage and convenient
I’m a satisfied customer.
Our storage container arrived to our house after being in Clackamas Storage for 2 months. When we opened it up our belongings we're covered in rat feces. Not OK!
regarding the delivery of my Ubox, the driver was given the incorrect address which delayed the delivery by an hour. I was given a 4 hour window and received the box 1 hr beyond the 4th hour,
Easy to access unit. Carts and handtrucks available made it easy to move items into unit. Appreciate the free month of storage for renting a U-Haul truck!!
I had two UBoxes delivered to our home (exactly where I wanted them!) and we never saw the facility... Great experience ~ Thanks! Both drop off and pick up drivers were considerate ~
Thanks
I was given the wrong information about what I was actually getting.
All my reservations were by phone. U-box very clean, delivered door to door. Both San Francisco & Portland staff friendly & helpful, willing to change pickup dates. Billing clear in advance. Awesome!
Competent; service-oriented; efficient; reliable; careful; and, expert movers
Easy and helpful, thanks!
Very friendly and convenient
I didn't go to the facility but the manager was very responsive and delivered/picked up my boxes on time after I called him.
Great customer service
Staff was very friendly and helpful. I called in advance to get access to my UBox and that didn't seem to be communicated correctly to the right people at the facility, because my box was buried.
The computer system was down frequently. Otherwise all went well.
McKenzie was awesome!!!
Thank you for keeping my belongings safe and secure for the last three years.
The staff was helpful beyond what one would expect, devoting full attention to each person no matter how busy they were.
