Customer Reviews for U-Haul Storage of Clackamas Town Center
Pour nous contacter
Happy Valley, OR 97086
(West side of 82nd across the street from the Clackamas Town Center Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bradley C.
Outstanding service. Friendly, helpful, efficient.Donald G.
Le client n'a pas laissé de commentaire.Robert W.
Clean, quick and courteous.Patrick T.
The after hours return process for trailers doesn't work as it asks for mileage and fuel which don't apply. Wasn't able to complete and had to make another trip when the store opened. SCHRIS C.
Le client n'a pas laissé de commentaire.Erika A.
U-Haul was helpful and friendlySteven W. | Expérience générale
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.REZART I.
Le client n'a pas laissé de commentaire.Frank P.
U-Haul seems to continue streaming the rental process. I like the app. Keep it up. Great companyPaul R.
Le client n'a pas laissé de commentaire.JESSICA H. | Online Move In
Le client n'a pas laissé de commentaire.Ron K.
Best Uhaul experience in the city. Always ready to assist and make sure our needs are met. Very accommodating staff and management.KIMBERLIE ANN T.
Service was great. We had to figure out why the running lights didn't work (it was my truck), but they had me in and out quickly and easily despite the issue. Je la recommande fortement.David B.
Very smooth and nice experienceJacob M.
More available parking for the customers personal vehicle. Your staff was top notch and tried to find me a spot but it did not work out. A designated space for customers would be attractive when choosing locations. I was 100 % pleased with my experience at this location. Merci.William F.
Just a great environment and people.Jeffrey J.
Le client n'a pas laissé de commentaire.Daniel K. | Premières impressions
Carl the owner greeted me by name he had my information ready and out the door in less than 10 minutes.Bill S.
Le client n'a pas laissé de commentaire.Greg D.
Outstanding Staff! Everything was a breeze.Katherine S.
Le client n'a pas laissé de commentaire.Foster H.
Le client n'a pas laissé de commentaire.Gregory M.
The vehicles gas gauge appears to have an issue with responding. During refilling it did not respond until I had put an additional quarter of a tank worth of gas in it. At 2 something per gallon it would be annoying. But at 5,5 it is unacceptable. I basically received a attitude of â€œIt's in the contract on how much to put in. Or as I interpreted it Tough shit.John W.
Person who rented the trailer out - excellent customer service. Noted trailer was a little dirty and said, just bring it back approximately the sameâ€"cooperative. I would not have called it dirty, small amount of â€œdustâ€ in ribs, at most. Check in person (red hair) was outright rude. Tried to charge me cleaning fee when it was cleaner than when I rented. There was literally a couple evergreen leaves on a wheel well that I brushed off with my finger. Red called these â€œall that lawn debrisâ€ when I questioned cleaning charge. After other employee told him not to charge, he became agitated and said I did not reply â€œdisputeâ€. There was no dispute, employee at check in verbally noted the small amount of dust (in ribs of trailer). After it was resolved and I was walking away, â€œRedâ€ held up his phone and started complaining about â€œthose people that don't disputeâ€â€¦, obviously so I could hear, As a result of Red's rudeness, I will not use U-haul again, and will not recommend, especially this location. I used the trailer to haul arbor vitae branches and thoroughly swept the trailer, except for the top of one outside wheel well that I was able to sweep off with my hand upon return.dave G.
Le client n'a pas laissé de commentaire.DAVID A.
Le client n'a pas laissé de commentaire.dennis E.
Bad Customer service. When I arrived at my appointment at 6:45pm employee (kelly â€œmanagerâ€) didn't want to help cause she say she doesn't have time because the store needed to close the door by 7pm. She basically kick all her customers out the store before 7pm. Didn't want to answer anyone questions. Didn't care for her customers need. I would not go back because of her customers service.MATT P.
The general manager and Ryan could not have been any betterbruce W.
Le client n'a pas laissé de commentaire.Kaitlyn L.
Le client n'a pas laissé de commentaire.SAUL M.
Le client n'a pas laissé de commentaire.Joshua P.
I only drove the van 7 miles and was charged for 1,5 gallons of gas. There is a huge problem if your vans only get 4 miles per gallon. And since that isn't the case it is a huge problem that you rip customers off.Adam T.
Seth was very friendly and helpful!Bryan M.
Great experience. The team was super pleasant and easy to work with both for pickup and drop off. The moving van worked great. Location was clean and was easy to get in and out. Professional, friendly and very well run.Andrew N.
Le client n'a pas laissé de commentaire.Chris C.
Le client n'a pas laissé de commentaire.Melvin M.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Trevor A.
Everything went really well. We had to extend our rental for a few hours and it was no problem. It definitely made moving less stressfulKatelyn H.
Le client n'a pas laissé de commentaire.Bill T.
We had to move our son from Oregon to Rhode Island. After reviewing our options U=Hual seemed to be the best bet for us.. Our concerns were price, would our son's belongings get there on time and in good shape with any hidden fees. We were blessed in all counts. Wouldn't hesitate to use their service again.perry M.
what good does it do to order online and try to do the entire transaction without help when your drivers license isn't accepted into the app? I had to search for a helper to input the info into his computer before it would accept the license number. Not enough hired help, had to wait around beginning and at drop off. I know times are bad for hiring help but when you have help on the grounds that can't even be found, that is just unacceptable.Jonathan L.
Le client n'a pas laissé de commentaire.WILLIAM S.
Le client n'a pas laissé de commentaire.Gregory M.
A bit busy at pickup, but everyone was great.Jeannie A.
Le client n'a pas laissé de commentaire.Terry D.
Le client n'a pas laissé de commentaire.Owen C.
Le client n'a pas laissé de commentaire.Steve N.
Just get the check in line faster so people don't have to be into the streetCarol G.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Eric M.
Le client n'a pas laissé de commentaire.Mario W.
Jonathan was amazing, his customer service skills were on point. He made my day, he made the whole transaction smooth and I recommend him. Very friendly, professional and knowledgeable. Thanks for the amazing service JonathanGriselda O.
Lower the cost - mileage cost very highKATHLEEN B.
Le client n'a pas laissé de commentaire.Deborah R.
No improvements needed. Great people and service.Terry C.
Great customer servAndria G.
great service.Danny H.
Le client n'a pas laissé de commentaire.Mark M.
Everyone we worked with professional/friendly/and provided outstanding client service. We will rent from them again!!Katlen N.
Le client n'a pas laissé de commentaire.Luis C.
This location doesn't have clear signs for where the storefront is. I entered from the street and was then immediately stuck in traffic from departing employees and had no signage to guide me to the entrance.Jessica T.
Le client n'a pas laissé de commentaire.tad B.
Le client n'a pas laissé de commentaire.Brian Q.
Great and fast serviceThurston F.
Jonathan was super helpful and informative.matthew C.
great job.Danny H.
I turned the equipment in after hours.Charles C.
Le client n'a pas laissé de commentaire.Michael R.
The associate that helped me check in and unhook was great. He went above and beyond and I'm very pleased with my experience.Earl D.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Misty D.
Le client n'a pas laissé de commentaire.Noemi J.
Seth was great. Great customer service skills.Ramona B.
Nothing!!! You're top notch. Keep it goingKevin R.
Nothing the owner of this location is the coolest guy. I had a lowered car to put onto a car carrier and he gave me blocks so it would make it up onto the trailer without damaging itJustin D.
Le client n'a pas laissé de commentaire.Kapena K.
Always a good experience!TERRY B.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Jesse N.
The staff working on Saturday May 7th were exceptionalMichael L.
Easy process to pick up and drop off. I needed to switch drivers mid way through having the rental and it was an easy phone call and process as well.Michelle S.
Kelli is super nice, knowledgeable, and super helpful! Thank you Kelli!Dave B.
Le client n'a pas laissé de commentaire.Thomas M.
Rude employees, abrasive, talking trash about other customers. Truck literally smelt like cat piss. Employee who dropped off my truck refused to make eye contact.Matthew S.
Facility was very nice and clean. Staff was helpful. One of the lights weren't working on the trailer because of my truck and the owner helped fix the problem quickly. The trailer was newer and in much better condition than the last one I rented from the Gresham location. I will definitely rent from here again.Eddy S.
This was a good experience. I did not know that Uhaul did this service. It saved me from driving a Uhaul truck and my uboxes were safe and arrived on time. I am well-pleased.brenda M.
Great customer service, clear directions and cost explanations, and the truck & auto transport ran and drove excellently.michael B.
Le client n'a pas laissé de commentaire.Jong S.
Le client n'a pas laissé de commentaire.Karen H.
Not to forget to add the 220 extra milesJessica G.
Le client n'a pas laissé de commentaire.WAYNE ROBERT W.
Le client n'a pas laissé de commentaire.Jon C.
The gas was not where I was told it was below 3/4 by a lot, for that reason I was overcharged since I only drove 23 miles. Also I was told to put the extra boxes that I didn't use inside the truck and I was going to get the money back and I didn't see any credit for them.Tania R.
Le client n'a pas laissé de commentaire.YINING Z.
The young lady that helped me and the young man Johnathon (I didn't get her name) we're beyond helpful, they were so positive and friendly, I can't express what a asset they bring to you company.COREEN F.
Le client n'a pas laissé de commentaire.Tabatha C.
Le client n'a pas laissé de commentaire.Mike J.
It took only minutes to drop off the 26ft truck after a 1010 mile road tripMike H.
Le client n'a pas laissé de commentaire.Mizraim D.
Le client n'a pas laissé de commentaire.Britteny T. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen F. | Premières impressions
Le client n'a pas laissé de commentaire.Leslie L. | Expérience générale
Friendly and knowledgeable staff helped at every turn during this process of buying a home, from a temporary storage spot, UHaul supplies and boxes. Je les recommande chaudement.teresa r. | Expérience générale
No comment.Lamine F. | Premières impressions
The gentleman that helped me was very nice and polite. He helped me enter the unit and rent the truck. Excellent service à la clientèle.Nikki M. | Online Move In
Le client n'a pas laissé de commentaire.Cynthia K. | Expérience générale
There were no dollys to help move things into the storage unit. The door to the unit would not open all the way. Overall a poor experience!!!!!Christopher J. | Online Move In
Le client n'a pas laissé de commentaire.Nathaniel H. | Expérience générale
The company's online website says your still a 24hr access to my storage unit but when I got there the hours are 7 8pm which sucks. That's why I was renting the unit in the first place.Austin B. | Online Move In
Le client n'a pas laissé de commentaire.Alex A. | Expérience générale
Le client n'a pas laissé de commentaire.Enoch H. | Expérience générale
The blonde woman behind the counter was absolutely wonderful...very helpful and patient. There was a very rude and out of line customer that came in at the same time and she handled herself very well While helping me at the same time.Amanda W. | Expérience générale
Monique Morrell is highly unprofessional. I will NEVER use U-HAUL again as long as I live.Kelsey M. | Expérience générale
We did not have much to store, so we were happy to find that this facility had the small units available. Exactly what we needed!Erik K. | Expérience générale
Le client n'a pas laissé de commentaire.Curtis O. | Premières impressions
Le client n'a pas laissé de commentaire.Olivia O. | Expérience générale
No commentBetty S. | Expérience générale
Le client n'a pas laissé de commentaire.Aubre F. | Online Move In
Customer has had 24 hr access w/ no events yet denied 24 hr access.ROCK H. | Premières impressions
Moving into your U-Haul storage is a blessing for me, everyone there was wonderful I am very grateful to be one of your customers. Thank you very much for renting to me sincerely Donna WatkinsDONNA W. | Premières impressions
They were very nice and helpful.Debra G. | Premières impressions
Le client n'a pas laissé de commentaire.April A. | Expérience générale
Le client n'a pas laissé de commentaire.Wilson C. | Expérience générale
I have always used U-Haul and always been happy with no issues until 6 months ago when I needed a storage unit and used another that was very close to my place. BAD mistake that I will never ever do again and will still always recommend U-Haul. Someone camping out inside the storage unit we think broke out my lock and had time to go through all my boxes and stole so much stuff! Emptied out the unit the following weekend.TERESA Q. | Premières impressions
Great staff locker on upper floor second level so a bit inconvenient for moving in and out but the perfect size for my holiday decorations and other items that would get damage in my garage.THOMAS B. | Premières impressions
The two gentlemen I worked with getting started and closing out were very helpful, professional and friendly. Really appreciated!!Sarah S. | Expérience générale
The gentleman who assisted me was very helpful and friendly yet professional.Sarah S. | Premières impressions
I like the two step securityVelia G. | Expérience générale
Le client n'a pas laissé de commentaire.kahlea P. | Premières impressions
Le client n'a pas laissé de commentaire.FELIX L. | Expérience générale
My wife and I have used U-Haul for our storing and moving needs for the past six years and have always had a excellent service.Paul B. | Expérience générale
Le client n'a pas laissé de commentaire.FELIX L. | Premières impressions
They are making illegal withdrawals from my accountJEFFREY V. | Premières impressions
Offered a free first month of storage when I was evacuated due to a forest fire. They came through with what i needed during a chaotic time and I highly recommend.bryan t. | Expérience générale
Le client n'a pas laissé de commentaire.Ivan L. | Expérience générale
Le client n'a pas laissé de commentaire.Jonna C. | Premières impressions
This is the pinnacle of U-Haul sites. This is the best experience I have ever had renting a truck and using storage. The staff is friendly and extremely helpful. Sandra and all of the others who work are the BEST. I have used public storage facilities and rented moving equipment in the past, but the clean storage areas, accessible time, friendly, courteous and professional staff. EXCELLENT!Reginald N. | Premières impressions
Aaron was super helpful and nice. He helped us with our storage unit when we first moved here, and has continued to be so nice and having the best service. Merci.Olivia O. | Premières impressions
Great helpMIKE M. | Expérience générale
I went from Public Storage just the night before to you guys and I was blown away at how cheep the rental insurance was. I was greeted by very friendly and helpful staff. I am thrilled about the access hrs. Thank you UHaul I will only e rentals from you from here on out!vanessa t. | Premières impressions
Le client n'a pas laissé de commentaire.SAMSON R. | Expérience générale
Everyone was great . Sandra was especially helpfulMIKE M. | Premières impressions
rhe place made me feel welcome and at ease . i love doing buss. there. i will be back . thank you .Tracy C. | Expérience générale
i would recommend this u-haul to anyone.janice w. | Premières impressions
Le client n'a pas laissé de commentaire.Dorothy H. | Premières impressions
Le client n'a pas laissé de commentaire.Jenelle M. | Expérience générale
Great staff, very helpful, professional,made you feel at home.Elysee W. | Expérience générale
Very kind and helpful getting us set up and check out. Would definitely recommend to a friend.douglas B. | Expérience générale
Thank you for the many years I have used your facility. I may need you again in the future.CARLO S. | Expérience générale
The move in itself went well. The wait for service in the office was a bit slow. most of the time there were only two representatives on duty to take care of 4 or 5 customers. this site restricts thThomas W. | Premières impressions
Rude and unhelpful. We went somewhere else.Joelle M. | Expérience générale
I was told I needed to upgrade to a larger unit which was still not big enough. We had to wait multiple times for long periods for assistance, and was told "we didn't know where you went" I was there.Joelle M. | Premières impressions
Fast, accurate, professional service.Karen P. | Expérience générale
The staff,always followed me around ,as if i was wanting to steal sonething? Everytime i pulled into parking lot.!yhey kept peeking / leering around corners ,darting back & forth,monitoring me,surveilRobert L. | Expérience générale
ThanksRaul V. | Expérience générale
The gentleman that waited on me was very nice. He made it easy for me.JOAN B. | Premières impressions
Good Folksrobert w. | Premières impressions
Manager and employees are friendly and helpful.Alan C. | Expérience générale
Waited most of the time just to pay for my storage 🙁Loretta J. | Expérience générale
Staff blocked handicapped parking with equipment, so we were unable to access storage. Mgr said he'd call, but didn't, so we pulled our things out. There was no offer of compensation or apology.William l. | Expérience générale
Good team they will take care of you.Kasheeve W. | Expérience générale
Great customer service Everytime I go inJON W. | Premières impressions
Things went fairly smoothly but they were obviously busy and it took a bit of time to get service.Tyler G. | Expérience générale
They were really nice and I had a great experience. I'd use the Uhaul box again.Erika S. | Expérience générale
ExcellentDerrick M. | Expérience générale
This was the worst experience I have ever had. The order was constantly begging cancelled and redo thus affecting arrival date. Spent hours on the phone. I have more 2 move and went with new company.jennifer b. | Expérience générale
The largest unit was 10x10x11. I needed a bigger unit than that.Darlene B. | Expérience générale
The staff were very helpful and made renting a unit very easy to do and also made us feel comfortable renting this storage unit.Raul V. | Premières impressions
Thanks for all the customer support with our complicated Ubox order!Emily M. | Expérience générale
Thanks for all the customer support with our complicated Ubox order!Emily M. | Expérience générale
I have used this facility 2-3 times and have had great experiences. Same with other stores between Oregon & Colorado.JOLLENE B. | Expérience générale
great storage and convenientmary t. | Expérience générale
I’m a satisfied customer.IXKRA E. | Expérience générale
Our storage container arrived to our house after being in Clackamas Storage for 2 months. When we opened it up our belongings we're covered in rat feces. Not OK!MJ D. | Expérience générale
regarding the delivery of my Ubox, the driver was given the incorrect address which delayed the delivery by an hour. I was given a 4 hour window and received the box 1 hr beyond the 4th hour,Maureen M. | Expérience générale
Easy to access unit. Carts and handtrucks available made it easy to move items into unit. Appreciate the free month of storage for renting a U-Haul truck!!mary t. | Réservation
I had two UBoxes delivered to our home (exactly where I wanted them!) and we never saw the facility... Great experience ~ Thanks! Both drop off and pick up drivers were considerate ~barbara J. | Expérience générale
ThanksKaren H. | Expérience générale
I was given the wrong information about what I was actually getting.Alex B. | Réservation
All my reservations were by phone. U-box very clean, delivered door to door. Both San Francisco & Portland staff friendly & helpful, willing to change pickup dates. Billing clear in advance. Awesome!lyla m. | Expérience générale
Competent; service-oriented; efficient; reliable; careful; and, expert moversDan E. | Réservation
Easy and helpful, thanks!hallie s. | Expérience générale
Very friendly and convenientMartha h. | Expérience générale
I didn't go to the facility but the manager was very responsive and delivered/picked up my boxes on time after I called him.Carey S. | Expérience générale
Excellent service à la clientèleCindy G. | Expérience générale
Staff was very friendly and helpful. I called in advance to get access to my UBox and that didn't seem to be communicated correctly to the right people at the facility, because my box was buried.jonathan g. | Expérience générale
The computer system was down frequently. Otherwise all went well.Steve M. | Expérience générale
McKenzie was awesome!!!TIFFANI J. | Expérience générale
Thank you for keeping my belongings safe and secure for the last three years.JEANINE R. | Expérience générale
The staff was helpful beyond what one would expect, devoting full attention to each person no matter how busy they were.Carol A. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!