Customer Reviews for U-Haul Storage of Foster Rd

3 427 évaluations

5800 SE 88th Ave   Portland, OR 97266
(1/4 mile west of I-205, located in the Lents area.)

(503) 771-1151

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(503) 771-1151

5800 SE 88th Ave
Portland, OR 97266
(1/4 mile west of I-205, located in the Lents area.)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Everything went well with this location and it's staff.

David H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam H 
Évaluation :
1

Poor customer service. He made a face like someone had kicked his ass before coming to serve me.

Tuan V 
Évaluation :
5

Would rent again

Jerry M 
Évaluation :
5

Employees were very helpful and friendly. Great experience!

Theresa L 
Évaluation :
5

Amazing service! Couldn’t recommend enough

Seamus K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS S 
Évaluation :
5

The employees where very nice and very helpful!

Anita S 
Évaluation :
4

Really appreciated the friendly service of the young man behind the counter on Saturday morning, April 6. Communication skills were excellent. Also when I returned the trailer, I cleaned it out and swept the trailer, but did not wash it with my hose as i usually do since I was passing the U-haul place on my way home. So, I told the other young fellow there I could hose the trailer out myself, at home, and be back in 45 minutes, or leave it with him with a bit of dusty mulch. He said to leave it with him and he would clean it out with the leaf blower. Again, appreciated the friendly and convenient service. Trailer for a day for $19 - best deal in town!

David K 
Évaluation :
5

Great Team .Support. Always a good positive atmosphere

FRED G 
Évaluation :
5

Happy with the team

Jerry M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacob b 
Évaluation :
5

Ron was super friendly and very helpful. Smooth, efficient rental experience! Merci.

Joseph W 
Évaluation :
5

Ronald was extremely helpful and patient with our request. Top notch service we highly recommend his location for your Uhaul needs.

joseph o 
Évaluation :
4

Please remind customers to expect that the car dolly trailer makes an ungodly amount of noise when towed without car loaded upon it, and that that is to be expected. It works great to tow a car from point A to point B though. Merci.

tony m 
Évaluation :
5

Sales associate who helped was very friendly and helpful!

Lucero H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G 
Évaluation :
4

The experience of online pickup and drop off was good. Worked well for me. Everything went smoothly so far. However, the passenger mirror was dangerously loose and I couldn't use it. Very unsafe. I tried to write about this in check out on the app, but the app get shutting down and telling me to call U-HAUL, which I didn't want to do, so i ended up not adding the mirror issue to my check-out, and told the guy who came to clean the vehicles. Hopefully it got fixed for the next person. Other than that, I loved the experience.

HEATHER S 
Évaluation :
5

no complaints, easy pick up, easy drop off.

matt l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BarrettBarrett W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory S 
Évaluation :
3

You charged me a $20 after hours drop off fee!? I paid for a 12 hour rental, from 10am to 10pm. I dropped it off before 10pm and within 12 hours. You need to explicitly state that there is an extra fee to drop it off when the store is closed. Absolutely ridiculous.

Steven G 
Évaluation :
5

Best service I have ever had at U-Haul! Thank You

David B 
Évaluation :
5

Convenient location, friendly staff, rapid service both picking up and returning the vehicle. This location gets a gold star.

Susan C 
Évaluation :
5

The u-haul employees were professional. Will use again.

Paul W 
Évaluation :
5

The customer service was great. Your employee needs a raise, that was the quickest/best quality service I've ever had at U-Haul

KENNETH B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mergea D 
Évaluation :
5

Jeremy L was excellent, outstanding employee.

LESLIE A 
Évaluation :
5

You are so sweet and friendly to me and I will come over anytime soon I recommend you to all my friends to need U-Haul

OVIDIU M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chole p 
Évaluation :
5

The Pick-up truck was brand new ,and the dollie worked great..took all day to get car down here due to flat tires on it ,..U-Haul equipment was great,thanks

Pete H 
Évaluation :
5

Everything was great !

Brandon M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin B 
Évaluation :
5

The attendant that helped us was very knowledgeable, friendly, and easy to work with. We were very excited to learn that the location is U-Haul's very first and appreciated his professionalism and good natured customer service.

Torson V 
Évaluation :
4

Thank you for this.

Jasmine R  |  Premières impressions 
Évaluation :
5

You already went beyond my expectations as a professional service but also as common courtesy, that's getting rare these days. I have been helped by six staff members during my 3 recent rentals that were extraordinary with knowledge and patience to where I understood what was expected of me and Uhauls responsibilities as well. I will continue to use this location for my rental needs. I may check out your transporting of pod type storage units next. I greatly appreciate all your help!

Kathe H 
Évaluation :
5

Customer service rep was friendly and so helpful

karim k 
Évaluation :
5

Equipment was old and rusty

Stephen M 
Évaluation :
5

Keep employees up to date on rental

anna h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris J 
Évaluation :
4

great service

Ken L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy V 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sergio I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany S 
Évaluation :
5

Jeremey and the General manager maybe ( Dan, older man) very good at their job! Had a great experience both times. Keep up the good work.

roxanne H  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRANDON N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris J 
Évaluation :
5

I will always use this location your employees are respectful and helpful

DENNIS R 
Évaluation :
5

Customer Service was Outstanding from the beginning to end. If the need arises these are my guys.

Kathe H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sunny M 
Évaluation :
5

Great service

Linda S 
Évaluation :
4

Nearly everything was very clean for a 75k rental, only spots that needed some more attention were cup holders and the side holders on doors, they were very sticky. Everything else is great, the person that helped us has been there many years, he's a fantastic person to offer help. Recommend coming to this spot again.

Kevin O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cortney D 
Évaluation :
5

This has nothing to do with the location. U-Haul's website and app are horrible though. One should be able to enter their location and desired type of vehicle or other service and have 4 or five U-Haul centers nearby listed. In making my last several inquiries, that is not the instantneous process it should be. I spend 5 minutes minimum getting the location and equipment I'm looking for, and then pages of things to delete that I don't want.To the credit of the Foster Road location, I think in the future I'll skip this time wasting process and just deal with the helpful people at the counter. The app was ridiculous. The process of checkig in a vehicle, while comprehensive and perhaps designed to ensure safe check -in of the vehicle after hours, in my case I took photos twice only to have them disappear. When I attempted a third time , clicked keep photo and THAT disappeared, I gave up as I was tired and a bit stressed which brings me to complaint #3. Now, granted, I should have looked carefully at my contract, but I told he counter person I'd have the vehicle back by 6PM, meaning the same day. When I realized I wasn't going to be able to return the vehicle by that time, I called the Foster Rd location and got forwarded to general customer service. I explained the situation and was told it would cost extra, more than the basic rate, to extend the contract. It was beyond my control to have the vehicle returned any sooner so I reluctantly agreed. She said I could take my time and return by 6AM the following day. After hanging up, I ralized that a full day rental should be 24 hours. I figured I would straighten everything out when I returned the truck. Looking at the contract, however, I saw that the counter person put me down for a day and 8 hours, effective making the return time 6 PM the folowing day. The customer service person should have known this and saved me the bit of stress, not only of rushing to return the truck, but for having to go through that failed return process with the app when I could have dealt with a real, live attentive person the next day.

John B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHANIEL P 
Évaluation :
5

Nothing. I had a wonderful experience with

Duane I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelley S 
Évaluation :
5

The staff was friendly and knowledgeable about the equipment I rented. Very fast and easy.

Ana L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan R 
Évaluation :
5

Your technology is terrible. The app didn't work to check in or out, neither did the web browser. Luckily the location was staffed and open. Unfortunately their attempts to access the system were impeded by unacceptable slow technology as well. Tons of vehicle share apps have figured it out, it isn't impossible.

Brian M 
Évaluation :
5

Very professional staff. Jeremy and Ron really helped

Clark G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eddy l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hazel A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wyeth y 
Évaluation :
5

Everything went perfectly well.

George G 
Évaluation :
2

The truck was clean and in very poor shape mechanically. Transmission is junk. Always sounded like it was stuck in first gear. It might have been. Luckily I stayed in town.

WAYNE B 
Évaluation :
2

It’s all about customer service. 24 hours of back-and-forth with U-Haul customer service and your insurance provider and although it all worked out in the end, it was an absolutely miserable experience with uhaul reps giving false information over and over about your own policies and procedures.

Eric P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert V 
Évaluation :
1

got there to pick up after going in day befoore to see if i could pick up[ tow dolly with 2021 toyota tundra instead of my 30ft motorhome .. was told that was fine .. showed up next day and was told i couldnt .. had to go home and get moptor home witch put me about 2 hours behind our travel mates ... then gopt home loaded cxar and tire was flat had to unload car and take to get air .. that put us aqnotjher 1 hour behind ... then wen loading to leave after 3 days at our destination tire was flat again had to go air up again then load ...

Rons f 
Évaluation :
3

Truck was nearly impossible to get into and out of for a short person. Seat would barely move up, took 3 times for the guy there to get the seat close enough for me. Gas pedal was very touchy. Ordered a dolly, was not in the truck when we went to use it, but account was credited right away.

Michelle C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerelyn B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadeem R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELINDA S 
Évaluation :
1

I showed up two days and the truck reserved for was never returned?. Even though there was a truck returned it was held for a customer who was not there at 9am and picked up at 11:00 Even though we were there two days in a row and being sent to clackamas. The employees were rude and their behavior was unprofessional. One employee hung up on me, hide in the bathroom and the other was moving a truck even after he saw me approach the office. I came to office in person after being told that he was to busy to talk too me or respect.]

Theresa L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Haley V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge B 
Évaluation :
5

Quick and friendly service

Cory v 
Évaluation :
5

My service was excellent!!

Penny S 
Évaluation :
3

Rented a truck and trailer and they charged me for a trailer hitch then I returned it after and it has not showed up on my bank account. Then I was charged an extra $30 for gas after I topped it off, I feel like they're scamming people to fill up their own tanks.

Maxwell S 
Évaluation :
3

The second time in the last month and a half the vehicle was returned and the same staff member failed to properly enter the return. I received email, text and call messages for something that was not properly handled.

Jennifer D 
Évaluation :
5

This location not only provided me with all of the equipment necessary, but also provided the best customer service you could ask for. Jeremy working the store, was extremely knowledgeable and was outstanding during the process. Please be sure to give this employee all of the support and accolades possible for making my experience so superb! Thank you and I would refer someone to this location in a heart beat!

Aria J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER A 
Évaluation :
1

I will never again

Adrianne S 
Évaluation :
1

I am left without access to my storage facility, that was confirmed with access codes, times, etc and even payment. With confirmation and entry instead well as lock location. After an all day move and very sick baby the night before, I had help and people to help me unload and then I was to be on a flight, for a sick family member. With condo with return at 7pm on 12/10:23, e-mail confirmed too. Unable to access I then had/have a full UhAul, no access to my storage, a sick baby and a flight to catch. After several attempts to GM, through customer service attempts, no luck. I spoke with 3 reps, no one is able to help me? Really? Then told something completely different then my reservation and confirmation. Not to mention you're charging me for something completely out of my control, against everything I did and was expecting from this "streamlined"'process, that I was assured should be smooth and to follow the entry instructions. I am huge on customer service and tonight is the worst experience I've had, with any give. Company. We shall see how my luck goes tomorrow.

Adrianne S  |  Online Move In 
Évaluation :
3

Get better wiper blades. And the inside the truck smells like weed.

Matt J 
Évaluation :
5

Good job checking me out. It took maybe 15 minutes. Drop off was also fast. I rented about 2 1/2 years ago also and had a good experience then. That's why I came back.

Todd S 
Évaluation :
4

It seemed the two gentlemen checking vehicles in and out were completely swamped with business.. they did an outstanding job to keep up.One clerk mentioned they had more 15ft box trucks,unfortunately the vehicles were down for tire issues.....No tire man?...Overall a great experience. Sincerely Brian L.( 48yrs Commercial Driver).

Brian L 
Évaluation :
5

The man that helped me was great!! He was very nice and helped me with exactly what I needed.

Susanne F 
Évaluation :
3

Le client n'a pas laissé de commentaire.

rose c 
Évaluation :
3

I ran out of gas and was coming back to get the truck but uhdul next door took it and everything in it and said that I sbdnfoned it and charged me

Dave B 
Évaluation :
5

I've rented through this location in the past without issue, and I particularly appreciated the person who helped me pick-up and drop-off my truck and trailer this time. If his name is the one signed on my contract, it was Raymond S. He provided more service than was required or expected, and it made my move that much easier. Thank you, Raymond!

MICHAEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael s 
Évaluation :
5

Probably heat in the building it's about that time of year where it's freezing and the employees are wearing coats and beanies inside it was cold waiting to get my reservation

Yesenia L 
Évaluation :
5

I made note with the attendant when I checked back in, but the ride was a little rough. I think a wheel alignment is in order for this particular vehicle.

John B 
Évaluation :
4

there was a bit of a long line of customers. but the two employees were both very friendly, helpful, and professional! other than the long wait, it was a very pleasant experience.

thomas m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JILL P 
Évaluation :
3

Had to go to 4 locations before I could get the trailer. 1- location was not rental able. 2- closed for holidays 3- no out of town trailers, only locals 4- had only one, clean and ready to go. Had to drive to three different towns for one 5x8 closed trailer.

Ronald H 
Évaluation :
5

Jeremy was great. I called originally to clarify my reservation. He had tremendous customer service inside and outside the store. Nice young man. Also, Ron the manager gave me a great deal on my storage. Drop off was quick hold and convenient. Didn't get the young man's name but polite and pleasant. ( Shiah) I believe !

roxanne H  |  Premières impressions 
Évaluation :
5

Great service. Thank you!

Kathleen G  |  Premières impressions 
Évaluation :
4

The price points pushed me out the room. Annual price hikes on customers with long time rentals won't work out well.

william r  |  Expérience générale 
Évaluation :
2

Never any parking because uhaul trucks were parked in the spots. The storage smelled so all my belongings smelled moldy.

Kristina B  |  Expérience générale 
Évaluation :
3

The security box to check in closest to my unit was broken for probably half the time I rented this storage unit. Parking is a nightmare. Tons of homeless camps surrounding the building.

Kristin B  |  Expérience générale 
Évaluation :
1

In August I went into the store to pay my storage payment in cash. After doing so I was told I couldn't get a receipt as the printer was down but they would email it to me right away. I never got it and the staff told me I had never been there and paid. After a prolonged hassle I had to pay my approx 185 payment again which I did and then moved out. I could not be more unhappy with the dishonest staff at this facility.

Sandra S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara A  |  Expérience générale 
Évaluation :
1

You've charged me the rent on a unit I tried to cancel once *every* *day* since I tried to cancel it. So far, you've charged me over $500 on a unit I have never moved into and have no intention of moving into. Please fix this now.

MARC M  |  Expérience générale 
Évaluation :
5

The manager was awesome !! He was very helpful

My-Lan B  |  Expérience générale 
Évaluation :
5

I had a wonderful experience

Koel G  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shalika W  |  Expérience générale 
Évaluation :
5

Thank you for hiring excellent staff. Raymond was able to help me get a large unit #23. I had just paid for my unit 68 on March 29th. So I would like to know if the difference can be returned to me. Thank you for your consideration. Plus Toby made sure I had access to my items since I locked myself out. I was frustrated however he had patience wonderful quality. Thanks again.

CARLA D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy P  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa S  |  Expérience générale 
Évaluation :
5

I was so pleased with my experience. The staff at the Foster location had the best customer service! I also spoke with a representative by phone who was so great and helpful. I have rented from U-Haul before and never had any issues. The storage facility was clean and convenient.

ALENA B  |  Expérience générale 
Évaluation :
3

I found 3 dead mice in my storage and they actually ate some of my items in my storage.

Debra P  |  Expérience générale 
Évaluation :
3

They close at 6:30 cant access storage after that

roman v  |  Premières impressions 
Évaluation :
2

There was water damage due to the unit directly behind the one I was renting. All of my boxes were moldy. I have pictures to back up my situation. The manager made a big deal about fiiing a claim. I'm okay not filing a claim after cleaning everything there wasn't any damage to my items I stored. I have made several attempts to contact the location to no avail. I also called customer service which went no where. All I would like is to be given new boxes since I've had to replace all of mine. I'm not expecting the boxes not sure you should ever expect me to be a customer again.

jeff r  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy T  |  Premières impressions 
Évaluation :
5

Merci.

Giana L  |  Expérience générale 
Évaluation :
5

The service was great. Sadly my the key swipe entry was not working which was disappointing. Tried again the next day and still not working.

Michelle E  |  Premières impressions 
Évaluation :
5

Raymond the sales associate was very helpful, friendly and offered me choices of the type of storage I might be interested in.

jeff r  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA Y  |  Expérience générale 
Évaluation :
1

Hands down the WORST moving experience of my life. An employee stole my partner's wallet and we saw it all on security footage. The GM then blamed us for leaving the wallet behind. If that wasn't bad enough the actual storage unit was DISGUSTING. All of our stuff smells like chemicals and it was only there two months. I would avoid this place at all costs.

Eva S  |  Expérience générale 
Évaluation :
5

Needs to take care of the drop ceiling that's fallen due to evidence of water damage and access to the units requires skill due to tiny drive on a busy street but other than that it was perfect. The staff is great and the facility is clean.

JENNIFER S  |  Expérience générale 
Évaluation :
4

Just expensive.

mary j  |  Expérience générale 
Évaluation :
5

Great staff in Athens GA and Portland OR

Cynthia D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth P  |  Expérience générale 
Évaluation :
1

Will never use U-Haul Storage again had to pay for a full month Storage when I only used 4 day's out of the month and was told that $160 is what you have to pay to use it for 4 day's so will tell all my family and friends to never USE U-Haul Moving and Storage 😡

Shannon G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah C  |  Expérience générale 
Évaluation :
4

A solid, hard-working crew.

KENNETH P  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCOTT R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth E  |  Expérience générale 
Évaluation :
4

Except the hours of access the storage was top notch. For those who can afford the price there is no better option.

Edward E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIA M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Atreyu W  |  Expérience générale 
Évaluation :
4

It seems short-staffed at the end of and beginningnof the month. The staff have to really hustle, dealing with lines of customers, issues with moving trucks/vans, stressed-out customers. As an educator, I view this as a difficult work environment for staff. Part of what they do is educate the public on the trucks, storage, policies, etc., as well as solve problems. They do the best they can, but you need to staff the office with more people during peak times.I've found them to be extremely helpful and kind, but the stress they work under is obvious to any customer walking in the door. That does not reflect on them, it reflects on management. I hope these observations are helpful.

Debra H  |  Premières impressions 
Évaluation :
5

Staff is very friendly and knowledgeable.

Atreyu W  |  Premières impressions 
Évaluation :
5

Went off easier than planned. Painless and quick. Thanks.

william r  |  Premières impressions 
Évaluation :
5

Very friendly service, the man in the office even helped my and friend and I load one heavy piece of furniture!

Hannah N  |  Premières impressions 
Évaluation :
1

Your front desk staff were always friendly and courtesy no matter what day or time that I stop by. Everyone was willing to asset and make sure my needs were met. Great staff

Vicky A  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kellie S  |  Expérience générale 
Évaluation :
5

Had the greatest experience at your facility located on Foster Rd. The General Manager, Willie Landingin Jr. worked with me on a prorated payment, as the monthly payment came out less than a week prior. My step-son had a similar situation at another storage facility, and they just flat out refused to help him or work with him. That's exactly why I will always do business with U-haul. Your customer service is always above and beyond. Thank you again, Willie!

George J  |  Expérience générale 
Évaluation :
5

Thank you for making my move easy!

Justin P  |  Expérience générale 
Évaluation :
5

Excellent experience! Highly recommended!

Justin P  |  Premières impressions 
Évaluation :
5

Willy L., the manager there was great. He was clear about the process, friendly & helpful.

Brian S  |  Premières impressions 
Évaluation :
5

Excellent customer service even tho it was super busy

Kevin A  |  Expérience générale 
Évaluation :
4

Thanks your service provided what we needed.

Michael S  |  Premières impressions 
Évaluation :
4

Na

CHRISTINA J  |  Expérience générale 
Évaluation :
5

Everyone is so polite, and helpful here.

Sara J  |  Expérience générale 
Évaluation :
5

Fastest move into a storage unit ever. Quick and easy. Unit was easy to access from car. Cart was readily available. No line to counter, employees were friendly and helpful.

John S  |  Réservation 
Évaluation :
4

I was not happy that my rent went up $5 in a year. I was definitely not told that there would be an increase. Also, there was some mouse poop on my things.

korina s  |  Expérience générale 
Évaluation :
1

I reserved a u move box not a room and i went to pick it up and they said i had a storage unit reserved ruined my weeked he promised my card wouldnt be charged unhappy!! Ruined my weekend and move

GREGORY A  |  Réservation 
Évaluation :
3

The roofs in some units needs to be replaced.

LARESA M  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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