Customer Reviews for U-Haul Storage of Foster Rd

2242 évaluations

5800 SE 88th Ave   Portland, OR 97266
(1/4 mile west of I-205)

(503) 771-1151

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(503) 771-1151

5800 SE 88th Ave
Portland, OR 97266
(1/4 mile west of I-205)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDERICK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kelly S. 
Évaluation :
5

Easy in...easy out. Fast and friendly service.

TORRY LEE W. 
Évaluation :
1

Faster help I waited in like for thirty minutes that's outrageous!! When I dropped it off the system was down. Called the next day couldn't get threw to make sure they cheeked it in and I didn't get charged for another day!!

ANTHONY CARROLL R. 
Évaluation :
5

He did his job excellent, as I understand because I worked for U haul from 1980 to 1986 for Rosehill U haul. He did an excellent job

RALPH WAYNE S. 
Évaluation :
2

Easy pick up however the drop off was a pain.The guy was to lazy to unhook the trailer.And i never got a e-mail saying it was checked in.Made me uneasy

Anthony B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAAD A. 
Évaluation :
5

Gentlemen was very nice and helpful...

JENNIFER ANN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL FOSTER L. 
Évaluation :
5

The most helpful and courteous customer service I will always visit this location. Thank you U-haul

DEBBIE LYNN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL B. 
Évaluation :
2

I drive 20 miles and it cost me 30 $to get the fuel gage back to the half way full line.

William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN RUSSELL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra H. 
Évaluation :
5

Thank you so much

EVGENY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS M. 
Évaluation :
1

This location needs more employees. There was always a line of customers, and 1 guy doing it all. I could tell he is overwhelmed, rightfully so. Took over an hour to pick up our reserved trailer. Trailer smelled and was dirty.

Kerry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUNA VICTORIA M. 
Évaluation :
3

The key I got from the lockbox was for the wrong truck and the miles on the truck didn't match the app by a lot, so it would be better with accurate information.

Yelena B. 
Évaluation :
3

I couldn't find the truck based upon the contactless check in online, but the employee was helpful.

Dianalyn O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R. 
Évaluation :
5

Smooth fast an easy renting did the job good for what I used it for fit everything perfectly

diaivd L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL DAVID K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Noel O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THERESA ANNE B. 
Évaluation :
5

Good experience. Thank you u- haul

Danny D. 
Évaluation :
2

I waited 30 minutes in line to pick up reserved trailer. Another 30 minute wait when trying to return equipment. Finally just had to drop trailer in parking lot and leave.

KELLAN S. 
Évaluation :
4

Great customer service! Quick check-in and check-out.

NED G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRINA S. 
Évaluation :
4

Parking is a bit challenging but otherwise great setup.

JED P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George L. 
Évaluation :
3

Personnell extremely helpful

kyla S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TODD S. 
Évaluation :
5

No problems, great on site representative, thanks

THOMAS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PROSPER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emilee J. 
Évaluation :
5

Thank you for preloading picture boxes in my truck.

Brandon L. 
Évaluation :
5

I am a regular with this location and everyone I've seen checking in or out gets specialized attention and fast service great people to deal with.

GREGORY S. 
Évaluation :
5

Staff is very friendly and knowledgeable.

Atreyu W.  |  Premières impressions 
Évaluation :
5

Friendly and helpful associates.

Sopon M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MEGAN MARIE O. 
Évaluation :
5

Perfect 10, as usual. Many thanks.

Samuel A. 
Évaluation :
3

I thought it would be contactless pickup but I still had to go inside to get the key from a person.

Johnny C. 
Évaluation :
2

The area is unsafe to park your car. If Uhaul had some parking space for people's vehicles, that would alleviate this problem.

JENNI JOAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George M. 
Évaluation :
5

Aucun

JUAN J R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janice B. 
Évaluation :
3

I picked a location closer to home, I wanted to use a pick-up. I got a call from a manager that the only pick-up in the area was at that location. An extra 15 min drive. I was okay with that because I really needed a pick-up. Once at the location, they told me there were no pick-ups left and all they could offer was a moving truck. If all I was going to be able to get was a moving truck then I would have stayed at a location closer to me. The staff was very nice about it, just more of an inconvenience with the online scheduling system

Ivana R. 
Évaluation :
5

The team at this location is top notch. I think they generally could use another team member on shift but the single person that is there always juggles the balls with skill and precision. Not once have I witnessed a dissatisfied customer while I was there.

Jeffrey E. 
Évaluation :
5

The particular employee who both checked me in and out was exceptional. I really appreciated the simple care he took to ensure that I had a great experience with my rental.

Christopher B. 
Évaluation :
5

Powell, or Ethan? Extremely helpful getting setup for the truck rental, and later the storage space. Guy who helped us with the truck return was very friendly. Thank you all for the help.

CODY JAMES S. 
Évaluation :
5

The man helping me out was great- he called to get the reservation moved to his location and the whole process was very quick and painless.

SHANNON TIMM W. 
Évaluation :
5

Wait time on the phone, when I needed to speak with someone about my rental. First time waited for almost 30 minutes, second time waited for like 15 min.

ANGELA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BEE L. 
Évaluation :
5

Easy and quick rental experience, thank you!

Rebecca S. 
Évaluation :
5

Went off easier than planned. Painless and quick. Thanks.

william r.  |  Premières impressions 
Évaluation :
5

Free coffee and cookies.

WILLIAM MICHEAL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH SAMUEL C. 
Évaluation :
5

Extremely organized and ready for my arrival. Met me at the car as I drove up and knew who I was. Trailer was waiting for me. Very efficient with paperwork inside, price was fantastic, and I was in and out in no time. I couldn't have asked for a better rental experience. I will definitely use this location again in the future. All I can say is 'Thank You'.

JEAN PAUL C. 
Évaluation :
5

⭐️ Customer Service was EXCELLENT; everything worked, & the Return/Paperwork went smooth.

Victor C. 
Évaluation :
5

These guys were the best! Highly recommend!

Margot R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margot R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond L. 
Évaluation :
4

the van wasn't sanitized at all but it was not the vehicle that we signed up to used. so the vehicle we rented was late coming back.

DEBRA KAY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN EDWARD J. 
Évaluation :
3

I almost froze to death trying to return the truck. My phone was close to dead and I had just been at the carwash washing out the back of the truck. When I returned the truck the instructions on how to return it were very hard to find. After 15 min I found a scan code to scan for returning truck. My pants and shoes wet from washing out the bed I began the hour long journey of signing up and taking picture. Thoroughly frozen I barely made it home and stayed cold the whole next day. Mild hypothermia and slight frostbite. On top of that I had a coupon for 25$ off my truck rental that didn't work. And I belive the price was twice as high as it should have been. My previous truck was twice as big, drove twice as far, and I had it twice as long. Yet I paid the same for this last 10footer as I did that one. Lastly your trying to double up again on me by charging me twice. I paid for the truck when I rented it. So what is going on? If anything I should be refunded bare minimum of my coupon that doesn't work.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIAMING W. 
Évaluation :
1

The young lady who was helping us seemed to be new and in training. She was alone and had a question about which truck we could get. When she called her manager, Naythan Fahey, to help answer a question he appeared to be on his lunch break. He came back in the building (mask-less) said "what did you f*** up now" and pushed her to the side. He continued to belittle her and cuss inappropriately and never put on a mask. It was clear she was not fully trained to be left alone and the manager was verbally harassing her during our entire visit.

tyler C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES EUGENE P. 
Évaluation :
5

Go for it!!👍

BRYAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM ALBERT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE K. 
Évaluation :
5

I rented a 20' moving truck . I was in and out of the lot in record time , just a matter of a few minutes. Returning the truck was easy and just took about five minutes. Bill was very friendly and professional, gave me very nice service .

Steven H. 
Évaluation :
1

Stop misleading and lying to people about the quotes given and paid for, then trying to get more money on top of it. Theifs in my book, I'll never use uhaul or let my friends use uhaul again. Place is garbage!!!!!!!!!!

JENNIFER LEIGH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

Amazing customer service, very affordable trailers.

Angela B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA RENE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON THOMAS P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Catherine C. 
Évaluation :
5

KV, the customer service representative who helped us, went above and beyond! He helped us get into a different truck that better suited our needs after booking online, so courteous and friendly. He deserves kudos, we had the perfect customer service experience.

EMILY Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA ARI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT GRAVES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin L. 
Évaluation :
5

Not a single thing! This was by far the best experience I've had renting a truck, and I've had some pretty good experiences in the past. The staff was amazing, the equipment was in good working order, and I was able to get my move done with no drama.

JACQUELINE V. 
Évaluation :
5

Really saved my butt in a pinch, thank you!

Madison J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA G. 
Évaluation :
5

Helpful and friendly staff, quick on everything. Love how things are more automated now.

Serenity I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna S. 
Évaluation :
3

I rented a u-haul with no working blinkers or hazard lights not knowing until a car flipped me off saying I need to use my blinkers not knowing they weren't working

Tyrone B. 
Évaluation :
5

The gentleman I dealt with was both professional as well as tangible, kind, understanding, and patient ~ couldn't have asked for a better experience!

PETER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YEVGENY A. 
Évaluation :
5

Staff was friendly and got me in and out fast.

Raymond M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANTZEN TAYLOR S. 
Évaluation :
5

Very friendly service, the man in the office even helped my and friend and I load one heavy piece of furniture!

Hannah N.  |  Premières impressions 
Évaluation :
1

Your front desk staff were always friendly and courtesy no matter what day or time that I stop by. Everyone was willing to asset and make sure my needs were met. Great staff

Vicky A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kellie S.  |  Expérience générale 
Évaluation :
5

Had the greatest experience at your facility located on Foster Rd. The General Manager, Willie Landingin Jr. worked with me on a prorated payment, as the monthly payment came out less than a week prior. My step-son had a similar situation at another storage facility, and they just flat out refused to help him or work with him. That's exactly why I will always do business with U-haul. Your customer service is always above and beyond. Thank you again, Willie!

George J.  |  Expérience générale 
Évaluation :
5

Thank you for making my move easy!

Justin P.  |  Expérience générale 
Évaluation :
5

Excellent experience! Highly recommended!

Justin P.  |  Premières impressions 
Évaluation :
5

Willy L., the manager there was great. He was clear about the process, friendly & helpful.

Brian S.  |  Premières impressions 
Évaluation :
5

Excellent customer service even tho it was super busy

Kevin A.  |  Expérience générale 
Évaluation :
4

Thanks your service provided what we needed.

Michael S.  |  Premières impressions 
Évaluation :
4

Na

CHRISTINA J.  |  Expérience générale 
Évaluation :
5

Everyone is so polite, and helpful here.

Sara J.  |  Expérience générale 
Évaluation :
5

Fastest move into a storage unit ever. Quick and easy. Unit was easy to access from car. Cart was readily available. No line to counter, employees were friendly and helpful.

John S.  |  Réservation 
Évaluation :
4

I was not happy that my rent went up 5 $in a year. I was definitely not told that there would be an increase. Also, there was some mouse poop on my things.

korina s.  |  Expérience générale 
Évaluation :
1

I reserved a u move box not a room and i went to pick it up and they said i had a storage unit reserved ruined my weeked he promised my card wouldnt be charged unhappy!! Ruined my weekend and move

Greg A.  |  Réservation 
Évaluation :
3

The roofs in some units needs to be replaced.

LARESA M.  |  Expérience générale 
Non reviews have been submitted for this location.

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