Customer Reviews for U-Haul Storage of Gulfport

5 080 évaluations

1132 Pass Rd   Gulfport, MS 39501
(Apx two miles east of Hwy 49)

(228) 864-6672

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(228) 864-6672

1132 Pass Rd
Gulfport, MS 39501
(Apx two miles east of Hwy 49)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Mike U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall G. 
Évaluation :
5

Nothing but continue, they have great customer service.

michael B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandy B. 
Évaluation :
5

Easy, especially if you check in early on line.

Dan N. 
Évaluation :
4

The 5x8 trailer was nasty. Filthy. I had to pressure wash it inside and out before I could load furniture in it. It was as if the last user had hauled pigs in it.

Dean S. 
Évaluation :
3

Everything was fine with the Equipment except the ac almost didn't work. With a 3 hour drive that would have been good to k ow ahead of time.

Johnathon C. 
Évaluation :
5

Kenneth Vance was very good to me when I checked in the truck. Thank you Uhaul.

MAJELLEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willis K. 
Évaluation :
5

Very nice people

Vanity M.  |  Premières impressions 
Évaluation :
5

Dana and Stephanie were very personable. I had a problem with a moving company (Gulf Coast Movers) who I hired via movinghelp.com. Movinghelp.com is a good company, but GULF COAST MOVERS is terrible, avoid them like the plague. Dana and Stephanie helped resolve the problem and found me more reliable movers.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGINIA N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGINIA N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE V. 
Évaluation :
3

Maintain trailers! My car hauler was not well maintained and the brake were locking up on me. Almost unusable! Unacceptable.

Owen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy N. 
Évaluation :
1

My ubox was broken into. My belongings were broken, stolen, thrown around. You can improve your security. If the ubox was broken into in GA then when it arrived in Mississippi, the staff should have noticed it when they did their inspection of the box when it arrived in Mississippi. Because of the lack of security, I have to go through the process of filing a claim. I will never trust or use uhaul for any storage needs. So very disappointed. I opened the ubox and just stood there and cried. I trusted uhaul, never again.

Sheila S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine M. 
Évaluation :
5

Always very kind to me. Rented there a lot and everytime same care.

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dalton S. 
Évaluation :
3

Make sure things don't get stolen out of the box. Spend more time vetting the moving helpers you subcontract :(

Tracy C. 
Évaluation :
5

the message I received to pick up the truck was at a facility that is closed on Tuesdays. I had to have another Uhaul rep call to find out where I could pick up the truck, sent us over 9 miles from home, and that rep. had no supplies, was then sent to the Gulfport hub to pick up the appliance Dollie, which for some reason was not reserved as I was led to believe it would be. This caused a lot of running around for me costing me valuable time in getting the truck loaded and on the road to WI. I was not happy with all the run around. Uhaul needs to do better with the information texted to the customer on what is where on the date reserved. Also, there needs to be a way to eliminate a reserved item when needs change prior to pick up. I had reserved a car hauler which I ended up not needing and there was no way I could find on the website check out to delete it. YOU NEED TO DO BETTER!!!! In the future I will be calling a Uhaul representative directly and NOT using the internet reservation.

Jane O. 
Évaluation :
5

Awesome service!!

Darren E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry B. 
Évaluation :
5

If the employees could take us home if we live close by

michael B. 
Évaluation :
5

In and out no problem

Chris C. 
Évaluation :
1

Customer service was very rude.

Zinnie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward R. 
Évaluation :
5

The website and support people can be clear that a van rental at this location requires a major credit card and that debit cards are not allowed. I was not made aware of that when booking on line or when I called to confirm my reservation. In fact I asked the support person and she said debit would be fine. It was no big deal, the staff at the location hooked my up with a truck and all was good. But clarity would be better.

Jeff J. 
Évaluation :
5

Agent Chris was courteous, knowledgeable, friendly, and nice. What a wonderful employee. Thanks, Chris. Sincerely, Marcia Malburg

Rodney M. 
Évaluation :
5

Excellent service!

Calvin C. 
Évaluation :
2

They gave my storage unit away

Kathy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany R.  |  Premières impressions 
Évaluation :
3

Needs updating. Storage was climate controlled but the temperature was reading 95 degrees inside. Staff was helpful and friendly though.

Matthew M. 
Évaluation :
4

Your truck was hard to drive and NO AIR CONDITIONING! IT WAS VERY UNCOMFORTABLE

Robert J. 
Évaluation :
3

A young employee drove my truck around for me, so I know someone had to have noticed the noise the truck was making. I was on a time crunch and left with it anyway, as it took over 20 minutes to pick up. When I mentioned the noise to a gentleman at the counter when I dropped it back off, he said the catalytic converter had been cut off. Why are trucks even being rented in this condition? The driver's side mirror bracket also repeatedly fell, so I had no visibility on that side of the truck except the pavement below me. That was an even bigger issue when the knob to roll down the window was missing and it wasn't easy to push it back into place. Please have someone do more thorough walk arounds on these vehicles before renting them! This was a huge safety issue while in operation.

Amelia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casandra G. 
Évaluation :
1

When I made my reservation for a 1st floor climate controlled 1 200 square foot storage, I knew that is what I was getting. When I checked in at the facility they gave me a 2nd Floor climate controlled small storage room and I am on a time schedule nothing else was open on a Sunday so I had to settle but I have no where else to put my other stuff because it would not fit in the storage they gave me. So I had to throw my stuff that wouldn't fit away.

Tyra M.  |  Premières impressions 
Évaluation :
5

The techs were mad at the person before them who had not cleaned the truck at all and only signed and said they did. We had to wait about 30 extra mins but there was a girl there who cleaned out truck out for us while the other gentleman who helped her had cleaned the back. She was awesome. Beyond awesome.

Michael R. 
Évaluation :
5

The gentleman who helped me return the truck was fantastic.

Sandra W. 
Évaluation :
5

Everything work perfect

Terry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly B. 
Évaluation :
3

There was a discrepancy in the milage on paper and in the truck. There was a one-mile difference. The truck was very clean and ran very good. This was my first experience with a truck that was top inside and outside.

SHERRELL B. 
Évaluation :
5

The two employees were very helpful and I would definitely recommend this location.

Michelle B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
5

I was charged for 3 days even though I only had it for 2 days and when I attempted to find out why your customer service person was oblivious to what I was saying. I left the store Tuesday at 7 pm and returned the truck on Thursday at approximately 2:30 pm.

Robin P. 
Évaluation :
5

Nothing, Excellent customer service and great equipment.

David S. 
Évaluation :
5

Personnel amical

Lonnie K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donald W. 
Évaluation :
5

Everyone was great. Patrick was very knowledgeable. Process was easy.

angel S. 
Évaluation :
5

They were smooth and easy to deal with. It was a great experience. Thanks so much to them.

BRABA M. 
Évaluation :
3

The staff was nice. The van i rented was nice. Unfortunately my ubox was broken into. Don't know if it happened in gulfport or Augusta ga

Sheila S. 
Évaluation :
4

Bien

Glenda Renee C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

francis M. 
Évaluation :
4

Have more rental dollies available

Barry F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T. 
Évaluation :
5

All good Pick up was smooth and return as well. Have used before and will use again.

JAMES J. 
Évaluation :
1

Truck ran poorly, charged for gas when I brought it back, no interest by staff in resolving my issues, even I had evidence of my claims, Uhaul comes off as a dishonest business, which I understand is not the goal. I have filed a complaint earlier, details are on file.

deorge H. 
Évaluation :
5

Overall the staff was very friendly and helpful. I will be using this location again and I recommend it to everyone

david A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan N. 
Évaluation :
1

This place lied to me about returning the unit and what time to return the unit and that was unfair because they did not allow me time to make a correct decision in which it cost me money and the manager was very disrespectful Jonathan Barnnet l will not rent from Uhaul again

Spince W. 
Évaluation :
5

The only problem I had was that the trailer didn't have a jack to jack it up and unhook it from my truck.

Britt D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

Kenny was an absolute life saver!!! My day derailed after having to wait 2,5 hours for roadside after the batter in my 15 ft truck died at the gas station 0,9 miles away from the uhaul facility. By the time roadside came and jumped me off, I was frazzled. I was offloading into two u-boxes on-site, which were parking in an area I was having trouble accessing. Kenny helped me maneuver my truck in a way that allowed my to access my u-boxes with my truck ramp that made it SO much easier to offload as a female working solo. Kenny also moved a utility trailer BY HAND to give me more space. I cannot say enough about Kenny! He literally went above and beyond and I am forever grateful. He deserves a raise and employee recognition!!!

Hope M. 
Évaluation :
1

I was charged for the gas after putting gas back in the tank. Which was odd.

Gerrit N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

I just wanted to give Kudos to the staff!! Excellent customer service!! Which is very rare these days!! The store was clean and had everything imaginable for moving and hauling!!

debby B. 
Évaluation :
5

The staff was very kind and helpful.

Cathi G. 
Évaluation :
5

No everyone was nice and service was professional

Niana C. 
Évaluation :
5

❤️❤️❤️

Frances R. 
Évaluation :
4

Burnt out bulb in one clearance lamp and a short in a second clearance lamp. Floor was dirty . Could have been wiped out better. Staff was amazing at both sites; pick up and drop off

Wendy G. 
Évaluation :
1

I returned my trailer but I had car problems and the charged me more money and never said a word about it and it's bullshit

Jamison A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clarence L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Rien

Jessica B. 
Évaluation :
4

Travis provided excellent service.

Rob H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred W. 
Évaluation :
4

Fairly fast pickup and fast drop off. Great people to work with.

Todd R. 
Évaluation :
5

The people are friendly and very efficient. They took care to return my equipment and give me a receipt right away.

Timothy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andy W. 
Évaluation :
5

I have 3 units but had to cancel this one. staff always eager to help but the hall was too narrow to fit the sofa. I would have moved stuff from my other units but it wouildnt have fit in those either. Its not a huge couch so I don't understand this. I know Cheyann tried very hard to make it work. Dana and her Assistant was very helpful getting things reversed. They made it quick and easy and I was grateful. online is very convenient but took two days having to re enter constantly over and over til finally went thru. if it does that because someone has it reserved, please just say "you can try later" but having to keep entering info over and over was frustrating. Eventhough I like U haul and prefer to have my storage here.

Kristin H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R. 
Évaluation :
5

Very nice the best U-Haul fast and efficient very courteous and great employees. Merci.

Janice C. 
Évaluation :
5

It was after hours but the business looked well maintained.

JerryD W. 
Évaluation :
5

Quick nice and easy

Ross T. 
Évaluation :
4

My overall experience was very good, however when i picked the truck i was told multiple times by the representative at the pick up location that i needed to refuel the truck with 27,6 gallons of fuel (3/4 fuel) when i returned the truck. I was only to put 26 gallons of fuel in the truck. I started the engine and discovered the the tank was full. the representatives at the drop off location were less than concerned that i had completely filled the truck up even though i only needed to returned it to 3/4 full. Please have someone contact concerning this matter.

Sam O. 
Évaluation :
3

Have a better overnight return policy because apparently I was charged a extra day because they couldn't locate the keys need a better Dropbox only the employees can get in

micheal M. 
Évaluation :
3

We took pictures but there was an empty beer can, a marijuana vape, and some sort of crack pipe in the U-Haul I was rented. If we had been pulled over there would have been no explanation I would have gone to jail first and had to pay a lot of money and positive I would have lost my job because uhaul didn't check their vehicle before they rented it to a new person. I let the store know but have not heard anything from Mrs Dana. Thank God I wasn't pulled over and nothing happened but if it had that would have fell fully on me because they carelessly rented out a U-Haul without checking it. It would have been an uphill battle if not impossible to prove to a police officer that those items were not mine. Thanks cherish Coleman phone number 9855036680

Cherish C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hugo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nigel M. 
Évaluation :
5

Nothing. Very helpful and informative

Brandi S. 
Évaluation :
5

This location is always very courteous and quick to help with anything you may need….

Richard D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffery W. 
Évaluation :
5

The truck needed to be serviced. It needed an alignment and the right window needed to be fix. This is the first time that I have struggled to keep the truck on the road. I have driven many uhauls, but that uhaul has problems.

Dejunava C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudia D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LILLIE M.  |  Expérience générale 
Évaluation :
1

The storage unit available was on the second floor which was also split level making it a 2,5 level with stairs and a ramp only to load and unload items. No elevator available. The facility was not climate controlled and it was extremely sweltering hot while moving items in and out. I found a dead rat in my unit upon moving out. All of my belongings smelled like a dead rat in my car. I have to air out and clean my belongings before placing inside my home. There was a large cut out hole in the wall in the unit observed when moving in. I tried to cover it with a suitcase but I guess that didn't help. 2 rat traps were also in the unit. For future movers, an elevator and climate control or air conditioning would be beneficial. Merci.

Natosha N.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

VIRGINIA N.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William F.  |  Expérience générale 
Évaluation :
3

My access code still doesn't work after changing it 5 times. The box for the access code is illegible. I'll buy you a new one for Christmas.

Jerry M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy M.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

ROGER B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B.  |  Expérience générale 
Évaluation :
5

Well done

Brian B.  |  Premières impressions 
Évaluation :
3

I rented this unit not knowing that there was not an elevator to help me get my things up to the second floor. I had no way to carry all of my things up the stairs by myself, and therefore this storage unit was useless to me and I never even used it to store any of my stuff. It would have been helpful to know this ahead of time, instead of wasting my money on a storage unit that I couldn't use.

Kimberly M.  |  Expérience générale 
Évaluation :
5

Staff was extremely friendly and helpful. Great experience!!

ROGER B.  |  Premières impressions 
Évaluation :
3

Mice over ran our storage. All they did was put a trap that didn't work. Other than that, the storage is good.

Marcel W.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

samantha g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany R.  |  Expérience générale 
Évaluation :
2

not knowledgeable

Terrell L.  |  Premières impressions 
Évaluation :
2

The facility was not what I expected from my previous experience with a different Uhaul storage facility in Hawaii. It wasn't as clean as I expected it to be and there is a very musty smell that concerns me will transfer to the fabric of the sofa, and will also be absorbed by the wood in the table and dresser. They also did not have the size that I had actually reserved online. I ended up with a smaller unit, and although the movers made it work for a sofa, dresser (standing upright), and round dining table (laying on its side), it is not ideal and will make it difficult getting things out without strong movers to do so when it's time to vacate. It also doesn't leave very much space for boxes. The other inconvenience is that there is no elevator. The furniture needed to be carried up the stairs, then up ramps to get to the unit on the second floor. Unfortunately, with the timing I had no other option as I couldn't keep the movers running around to different facilities or units. If I had known these things I would have looked for something better and closer to Bay St Louis or Picayune. Although every other place that I made inquiries with only had very big units which were too big for what I needed stored. What I had reserved was an 8x8 unit and that would have been perfect. What I ended up with was a 6x6 unit. On another note, I was impressed with the selection of packing supplies for sale at the facility.

Kalena C.  |  Premières impressions 
Évaluation :
4

The staff was super friendly and helpful. We unfortunately ended up having a leak in our outdoor unit that resulted in some items being water damaged and moldy. The staff were incredibly helpful when that happened and quickly got us the information for the insurance we purchased so we could claim things.

Becky H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDIA B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natasha G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B.  |  Premières impressions 
Évaluation :
4

Muy buen servicio en general

Raul I.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron Z.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carol F.  |  Expérience générale 
Évaluation :
4

The staff was very helpful and friendly. The only complaint is the prices of them tiny little storage areas and while I didn't use much mileage $.79/mile. Come on I'll let you know how my experience goes storing stuff with them.

Emily P.  |  Premières impressions 
Évaluation :
5

Very helpful and friendly service!

Ronald B.  |  Premières impressions 
Évaluation :
1

All of my stuff was meadow

Johnetta G.  |  Expérience générale 
Évaluation :
1

Never answers phone for help or for payment

kecia m.  |  Expérience générale 
Évaluation :
1

So I had some problems with the paper work and calculations which could have been explained , but after the tenth time it was not . I was told to call the manager so I did . When I called the manager and explained it to her she basically told me I woke her up out her sleep and when I asked can I stop by tomorrow and resolve this what time will she be in she told me again I woke her up out her sleep in she was in a fog and did not know ! On the card that was giving to me it did not say what time to call the (manager) which I think was unprofessional and poor on management as well !!! I must say Travis helped me get in the unit which took about 20 minutes because it wasent working and he to had to keep calling inside for help so it just was not me !!!!! I appreciate Travis !! I finally just canceled !!!

Michella M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany R.  |  Premières impressions 
Évaluation :
5

Diana was very friendly and helped me with a slight issue with the rental unit..

PARIS C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cullen R.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Keith A.  |  Expérience générale 
Évaluation :
1

Wouldn't use it again

SIDNEY F.  |  Expérience générale 
Évaluation :
1

Small storage

SIDNEY F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vince M.  |  Expérience générale 
Évaluation :
5

Shout-out to the staff for being helpful throughout our rental experience -- from move-in to move-out.

Kristie A.  |  Expérience générale 
Évaluation :
2

The size of the unit for the price, combined with the fact that there was no lighting inside the unit and they had to put out traps far rats/roaches was quite disappointing. Combine this with the fact that uhaul's website would never work when I set up an automated payment made for a less than stellar experience.

Justin M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathern G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca S.  |  Premières impressions 
Évaluation :
4

My unit leaked some water and I had a lot of mildew

Lori M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelly W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

P J H.  |  Online Move In 
Évaluation :
4

Never had any issues, place is clean and secure.

Adolf W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kieth E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHANTI O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry P.  |  Premières impressions 
Évaluation :
5

Best service and management I've had. Will definitely recommend and use again!

KAVAJI B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori L.  |  Expérience générale 
Évaluation :
4

A little disorganized but everyone was helpful and friendly.

Melissa K.  |  Premières impressions 
Évaluation :
5

Everyone I spoke to handled everything quick and made my life easy. Especially the associates who checked us in and got our storage together.

Liteshia M.  |  Premières impressions 
Évaluation :
3

They keep a cone propped in the sliding door which allows anyone to have access to the inside. I have seen people off the street shaving in the bathroom.

Stacy S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chiquita C.  |  Premières impressions 
Évaluation :
4

My issues stem from being in the military and only having a certain time frame to be able to complete certain tasks... i.e. midnight.. so I usually had to live without some of my gear due to not being able to access it or storing that elsewhere.

Paul V.  |  Expérience générale 
Évaluation :
5

They were so clean I could have eaten off them. .

Frank F.  |  Expérience générale 
Évaluation :
5

All employees were very kind and helpful. Will definitely get my return business if needed.

Susan R.  |  Premières impressions 
Évaluation :
5

The Manager of this store was incredibly understanding and knowledgeable of all aspects of moving. I was given the best service I have ever had through u-haul and recommend his store to anyone needing moving assistance! 5 STAR SERVICE!!

Steven S.  |  Premières impressions 
Évaluation :
3

Facility is great except no elevator so moving heavy stuff upstairs is rough. Staff is excellent.

Melissa W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly H.  |  Expérience générale 
Évaluation :
2

Despite being told when I rented that anytime less than a month would prorated , when I questioned staff they were indignant and stated" i don't think so , we don't do that." The staff seemed reluctant to actually work and each process was incredibly slow. They had rude tones and attitudes with all customers. I was very disappointed to observe the lack of customer service.

Kimberly T.  |  Expérience générale 
Évaluation :
4

The staff was always helpful. My items we're secure and stayed in great shape.

Mildred A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roman C S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis C.  |  Expérience générale 
Évaluation :
2

I was to get a single large storage unit. I call a few times to confirm this. When I arrived they gave me two small units that was less storage space than the single large unit I had reserved. It was extremely difficult to get my stuff in. I'm very dissatisfied!

doyle b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan N.  |  Expérience générale 
Évaluation :
2

When we got the storage I wasn't asked bout the insurance. I came back from working out of town and all my stuff was wet and molded. The ceiling had done fell in and wet all my things. So when I went to the front they say they can't do anything cause of the insurance. Well as I reported it to the front come to find out the lady ain't send it in to the boss nor noted it in the computer

Frederick M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan N.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

chris n.  |  Premières impressions 
Évaluation :
5

Dana was extremely knowledgeable in her facility and its options, selecting appropriate size unit for me, covering all aspects during our discussion. Other staff members extremely helpful getting me moved in, into the facility to my unit, how to access via my code, and adjusting the code when the system detected a duplicated code Only intending a short stay a i am attempting to purchase a home in the Gulfport area but am highly pleased with the situation.

Rob L.  |  Premières impressions 
Évaluation :
4

They were very helpful and nice

Harold C.  |  Expérience générale 
Évaluation :
1

Things had black mold rained in unit damaged alot of my things

Crystal C.  |  Expérience générale 
Évaluation :
5

I had no problems and will use Uhaul again.

Kimberly H.  |  Premières impressions 
Évaluation :
5

They were very helpful to us in a bad situation and was very nice and we got first month free on a storage unit. I give them a big thumbs up.

Harold C.  |  Premières impressions 
Évaluation :
5

I only needed storage for two weeks. The staff was very accommodating, friendly and customer service oriented. If I am ever in that area again and need storage they will be my go to people. Excellent!

ROGER B.  |  Expérience générale 
Évaluation :
5

I had a good experience with the agent that checked me in and the guy who checked in my truck. Both of them where helpful and updated me on things I should know. Both employeees were great team player

Stacy S.  |  Premières impressions 
Évaluation :
3

Uhaul as a whole seems very disorganized. We had problems making arrangements that were most convenient but also not having the facilities present at the location and times that were a arranged.

NATHAN JACOB P.  |  Expérience générale 
Évaluation :
5

Enjoyed using UHAUL !!

Roderick H.  |  Expérience générale 
Évaluation :
1

It was rats in my storage, the manager has the nastiest attitude, did not try to accommodate my belongings by offering to move to a different unit or reducing the rent price, was paying to house rats!

Nekesha L.  |  Expérience générale 
Évaluation :
2

Terrible service! Overcharged me and it took over a month to clear up!

John E.  |  Expérience générale 
Évaluation :
4

Everything was superficial wen receiving my service somehow my property was destroyed from inside the truck i don't know if i was from traveling while staying at various hotels while i was on my vacat

Andrea C.  |  Premières impressions 
Évaluation :
5

Love the Staff very helpful and caring

ANGELA H.  |  Expérience générale 
Évaluation :
4

Affordable price! Great customer service!

Regina E.  |  Expérience générale 
Évaluation :
5

The people are awesome

Denise S.  |  Premières impressions 
Évaluation :
5

The manager Raulston was very accommodating. The facility was not the right fit for us long term (as for storage unit prices), but I would definitely rent trucks from this location again!

Ginger L.  |  Expérience générale 
Évaluation :
5

Great service! Went above and beyond...thanks so much!

John E.  |  Premières impressions 
Évaluation :
5

This facility is blessed with a great and friendly staff. I will recommend this facility to anyone requiring their services. You guys ROCK!

David C.  |  Expérience générale 
Évaluation :
4

Na

Whitley A.  |  Expérience générale 
Évaluation :
5

I received an excellent service and they tried to help me the best they could.They are a gerat team.

Luis C.  |  Premières impressions 
Évaluation :
5

Great location and friendly staff. Dana and James provided the services we needed in a customer oriented manner. I will be using this location again soon as we try to complete our move to Gulfport.

David C.  |  Premières impressions 
Évaluation :
4

Could be a little better organized. But still great service.

torrence h.  |  Premières impressions 
Évaluation :
4

Great customer service and efficient. Answer all my questions. Great team members! Keep up the good work

Regina E.  |  Premières impressions 
Évaluation :
4

Thank you for the truck storage locker. I will tell my friends to go to you.

HAL S.  |  Expérience générale 
Évaluation :
5

They did a good job.

GARY P.  |  Expérience générale 
Évaluation :
3

Gulfport was ok.. friendly people ..the truck tho was horrible terrible gas mileage filled up 3 times at 65 dollars, the truck seem to be hard to take off.. it didnt get good gas mileage at all...

IRISH R.  |  Premières impressions 
Évaluation :
5

Very helpful

michael a.  |  Expérience générale 
Évaluation :
5

Great assistance at this site.. Very knowledge of what I was in need of, went way beyond expectation,

Billie A.  |  Premières impressions 
Évaluation :
5

The people working at this U-Haul facility on Pass Rd in Gulfport,MS were a pleasure to deal with. Very very helpful and friendly. I would highly recommend them to anyone needing storage or a truck.

Robert A.  |  Expérience générale 
Évaluation :
5

Very nice and friendly.

lisa d.  |  Premières impressions 
Évaluation :
5

Excellent staff and location

Daniel B.  |  Expérience générale 
Évaluation :
5

While the entire experience was chaotic on my part, the Pass Rd Uhaul staff were always so helpful and accommodating when my plans changed, last minute. Kenny and Rolston went above and beyond!

Christine S.  |  Expérience générale 
Évaluation :
5

Very well run facility.

Natalie H.  |  Expérience générale 
Évaluation :
4

..........

XERXES B.  |  Expérience générale 
Évaluation :
5

My reservation was on on time, and delivered to the uHaul to the nearest location to my home. My uHaul truck and trailer was safe to drive my distance to Gulf Port, and I didn't exceed my miles.

gennie p.  |  Réservation 
Évaluation :
3

The representative at pass road Gulfport miss was very helpful . But the truck I rented wasn't at location as promised. Also the unit I reserved wasn't available. The rep A&J auto market was rude!

Angela W.  |  Réservation 
Évaluation :
5

Everything went smoothly with no hassles. The representative was courteous and knowledgeable.

Jessie W.  |  Réservation 
Évaluation :
5

Everytime I called about my payment the person I spoke with was very courteous and helpful. If I have 2 us another storage facility in the future it'll b a Uhaul Storage.

Carolyn C.  |  Expérience générale 
Évaluation :
1

The overlook of the place look clean well maintained but my unit got rain in it and my brand new couch got ruined and my TV will not power on now and my pictures and trays has mildew from rain on it.

Allecia K.  |  Expérience générale 
Évaluation :
4

Hannah and Chris was extremely helpful in assisting me with selecting the right storage unit on 9/1. The person that assisted me on 8/31 couldn’t show me the unit and gave me the wrong size.

Allecia K.  |  Réservation 
Évaluation :
3

No elevator for second floor storage.... not accessible 24hr unless you pay extra

Booker J.  |  Expérience générale 
Évaluation :
4

The General manager was great to work with and had everything ready when we arrived. Sean is a great GM!!!

Natalie H.  |  Expérience générale 
Évaluation :
4

They told me they had a elevator when I called the 1800 # .. when I got to the storage I was informed they didn't...my unit was on The second floor.

Booker J.  |  Réservation 
Évaluation :
2

The wait was to long and I'm a,pretty patient person they need more staff please and thank you and where is the darn elevator! !for the the storage area

Katina J.  |  Réservation 
Évaluation :
5

It was fast service, the representative was sweet, keep a smile on his face at all time.

Daquone C.  |  Réservation 
Évaluation :