Le client n'a pas laissé de commentaire.Henry S.
Customer Reviews for U-Haul Storage of Gulfport
Pour nous contacter
Gulfport, MS 39501
(Apx two miles east of Hwy 49)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great customer service, very professionalCORNELIUS B.
Great service...very knowledgeable and helpful employees.HELEN T.
Make sure parking brake I'd put on in big trucks when give to guestJULIA B.
Le client n'a pas laissé de commentaire.KATHY G.
Katrina and staff are courteous, efficient and professional.Homer B.
Le client n'a pas laissé de commentaire.Richard W.
I had a very wonderful experience and Maliek made the experience a VERY great experience.WILLIAM L.
They said they cannot help with the cost it is flat rate. Do I feel I have cheated or scammed with wrong information provided by your representativeRAJESH P.
Le client n'a pas laissé de commentaire.STEPHEN P.
The manager is extremely rude and unprofessional. He held a personal conversation while the lobby was full of customers and then continued to be rude. This was not the location I chose I was switched to this location as well as the truck I requested by uhaul and I asked for a smaller truck like i originally requested he said he had nothing but the other lady working said they did. He's just very unprofessional and has a nasty tone. Very dissatisfied with the level of service I received.TEMEKA D.
Le client n'a pas laissé de commentaire.BARBARA M.
Le client n'a pas laissé de commentaire.Demetrius W.
No concerns at this time.SHERRELL B.
Le client n'a pas laissé de commentaire.SANDRA W. | Premières impressions
Paying almost 70 dollars for only 6 hours is just ridiculous!!!! Considering the rate that I paid is for a daily use! Just a rip off!!!!!!FELICIA E.
Hard to say. For me it was a quick service, easy to check in and return the rental truck. Merci.OLEG B.
Le client n'a pas laissé de commentaire.JENNIFER E.
Le client n'a pas laissé de commentaire.HOLLY P.
Le client n'a pas laissé de commentaire.JOHNNY C.
Le client n'a pas laissé de commentaire.Ruth W.
The staff was amazing!!! They made the entire rental process painless and super easy!!! I really enjoyed the service! Keep up the good work!IMMANUEL D.
Make sure rental equipment is checked thoroughly before renting to next customer. We were provided a different trailer than the original one. Always be sure of what you are getting as a customer.MICHAEL J.
Le client n'a pas laissé de commentaire.BRENDA P.
Le client n'a pas laissé de commentaire.BRENDA P.
Stop treating the customer like they are the ones in the wrong. First time I ever used UHaulnand had so much trouble and everyone around that area that caused the trouble lied and the field manager took their side. Poor customer service! In the industry the customer is always right. Will never be using uhaul again and I will make sure to let EVERYONE I know that uhaul doesn't trust the customer let alone believe them.JOSEPH C.
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.Alyssa G.
Le client n'a pas laissé de commentaire.Heather C.
I specifically contacted a uhaul closer to where I was located so I wouldn't have to drive any distance to pick up or drop off. I was very disappointed that my reservation was relocated to a uhaul further away. I'm turn I ended up paying much more in mileage than I should have but I'm sure that why it was done so y'all could charge more.STACI F.
Le client n'a pas laissé de commentaire.BEVERLEY ANN H.
Le client n'a pas laissé de commentaire.GEORGE M.
Le client n'a pas laissé de commentaire.CHARLES F.
Le client n'a pas laissé de commentaire.ALONZO M.
The truck we drove was old. It sounded like the transmission was going out. You would think they would have dependable vehicles on the road. I was so afraid we wouldn't make it to our designation, there and back. Definitely need new and reliable vehicles.FREDDIE W.
The customer service associates were really nice.Mihaela O.
Le client n'a pas laissé de commentaire.Jill A.
Manager corrected an employee at the counter next to us and it was not professional at all. If an employee does something wrong correct the issue and talk to them in private. We also had an issue with a light not working on the tow dolly so the lady helping us on the yard got the same Manager to come look.. He came out and looked, wiggled a few wires and got it to work. He was in no hurry and it appeared we were inconveniencing him. Just not a professional experience this time.CYNTHIA G.
Le client n'a pas laissé de commentaire.MONA M.
My reservation was changed twice before the pickup at Pass Rd. Just an inconvenience but it all worked out in the end.JANET B.
Le client n'a pas laissé de commentaire.GEORGE M.
I was pleased with everything up until the day I was suppose to pick my truck up. This is was not my initial location but because the truck wasn't delivered to the first location I chose I had to rush to Gulfport on the day I was to pick the truck up. The lady that helped me from customer service took care of me though! I shouldn't have been charged for the extra mileage on the truck because this was not my faultCorey S.
Le client n'a pas laissé de commentaire.JOSIE V.
Upon picking up my rental it was a very pleasant experience. Everyone i dealt with was very nice and answered all of my questions before purchasing. The woman i dealt with explained to me that my rental was 19,95 $ a day for 3 days and 29cents a mile...i told her where i was going and she calculated the mileage. While signing i asked her why the price went up so much and she explained because i was going back and forth to Hattiesburg, but it could be less depending on mileage used... i again asked ok so it's 29 cents a mile and 69 $rental for three days and she said yes. Upon returning my rental the gentleman tells me the rate changed to 79 $a day and charged at 0,29 a mile after the first 100 miles...none of this was explained to me when checking out the first time. He was very nasty and dismissive as i tried to understand why there was so big of a price difference than what was discussed. I will never ever use this uhaul facility again and he was on the phone taking a personal call while there were other customers besides me waiting to be helped. This was extreme poor communication skills and training aa they are telling people different information and prices. The lady i booked my reservation with over the phone told me the same thing over the phone as the woman in office that i dealt with. This gentleman at pickup reined the entire experience for me. Had he been nicer and more accommodating this would have not been the case, but so will never use this site again.DARLENE L.
Le client n'a pas laissé de commentaire.PAUL D.
Le client n'a pas laissé de commentaire.COOPER G.
Charged me for gas and it was where I was supposed to be. 8,80 $ for 4 gallons. It was on 3/4 when I picked it up and on 3/4 when I dropped it off. Also the windshield leaks.ROBERT W.
Rude and raggedy to say the least, would highly NOT recommend this location.arrio G.
I always use this location for my trailer needs around here. The workers are nice and polite. Service is great.HAROLD C.
The initial reservation was hectic and not put in the system properly. And one of the wheels were dented and needed to be replaced when I picked up the trailer.EUGENE C.
Very efficient staff and good location. Equipment is always clean and ready. We have rented from here several times. The only issue was not their fault ----THE WEBSITE IS HORRIBLE AND HARD TO USE - SO - We called them directly.FREDERICK C.
Thank Brandy for being so helpful you can't fiind Associates like her anyw9BRANDI A.
Le client n'a pas laissé de commentaire.REBECCA M.
We had never rented before and didn't know the process for drop off. When we pulled up the guy was on his cell phone and never got off of it. He talked real low and you couldn't hear him. He checked the back and said park it over there. Then go inside for your receipt. Not very informative or inviting to ask questions.Scott C.
Le client n'a pas laissé de commentaire.STANLEY S.
Le client n'a pas laissé de commentaire.JOHN S.
Had a nail in tire could have picked up anywhere of course and i know i did but when they came to fix tire was told the other tire was cracked and he wished he had two tires so he could replace other one too of course he never checked other's side i should have stopped at their shop and had them all replaced instead of worrying for 2 days after loosing 4 hrs trying to find who to call another 3 hrs for them to get there and replace . They need to have a person that is responsible enough for tire safety i told the man at return store about tires but i doubt they had tire replaced i got there just before closing time most likely forgot by next morning , the people like me who rent your equipment or not tire experts nor or any of your normal employees please post this so others may start to at least look for cracked tires or other defects other than dents etc. also not everone knows hot to download picture's i toke picture of dents to fender and lots of rust but tires no never crossed my mind needed to git out of way of next person waiting on trailerMERVIN Z.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.STANLEY S.
the staff was very professional and friendly thanksELTON P.
Le client n'a pas laissé de commentaire.RICK C.
Le client n'a pas laissé de commentaire.Ryan D.
service was raather slowKenneth B.
Le client n'a pas laissé de commentaire.JAY W.
Failure to notify equipment was not available. Failed to disclose guarantee policy. Sold equipment 20,00 $ higher. Staff told Uhaul Customer service that we complained to that we were "upgraded"- a dishonest wat to describe the situation.Donald G.
A phone call I made took a long time to get answered, That might be improvedJOSE T.
Le client n'a pas laissé de commentaire.Craig W.
Great crew running the location. Good equipment. Easy pickup and drop off. Hassel free. Thanks!COOPER G.
Le client n'a pas laissé de commentaire.RHONDAGAYLE H.
Le client n'a pas laissé de commentaire.BRANDIE R.
Great rideKEVIN G.
Le client n'a pas laissé de commentaire.Jeffrey C.
Awesome! Nothing like GULFPORT CITY! UHaul here offered great service.KEVIN P.
I WAS RESCHEDULED 3 TIMES IN 3 DIFFERENT LOCATIONS. YOUR MANAGER HUNG UP ON ME. IT TOOK AN EXTRA 2 HOURS TO GET A TRUCK. SHE SAID SHE WOULD GIVE ME A DISCOUNT BUT DID NOT.JOSHUA C.
Le client n'a pas laissé de commentaire.Thomas L.
Le client n'a pas laissé de commentaire.JAMELIA M.
No commentNOREENE B.
Le client n'a pas laissé de commentaire.Lori L. | Expérience générale
Le client n'a pas laissé de commentaire.ben W.
Le client n'a pas laissé de commentaire.CRYSTAL W.
I love driving the U-HAUL truck! It would have been useful to have a tutorial on the dashboard of the truck- I did know how to put the headlights on and it was very overcast and almost rained. Other than that- everything was wonderful!Amy F.
The dude who helped me was just rude overall. His tone was just so not polite. I get being busy and needing to get stuff done but he was really off putting.LANE S.
Le client n'a pas laissé de commentaire.DAVID L.
Everything was great.Ashton G.
Le client n'a pas laissé de commentaire.Rhonda H.
Le client n'a pas laissé de commentaire.Kesha C.
Staff is very helpful!!DONALD K.
You guys keep emailing me every time when you're signing a different customer. Remove my email of your list.thanks.JEREMY A.
Le client n'a pas laissé de commentaire.jenni P.
Le client n'a pas laissé de commentaire.AMBRIA W.
Le client n'a pas laissé de commentaire.GENNIE L.
Get somebody that knows what they doing checking the trucks in after it is returned. And the manger is very rude and impatient! Must do better.CARRIE H.
Le client n'a pas laissé de commentaire.JAMES T.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.DONNA L.
Le client n'a pas laissé de commentaire.EMMA P.
Le client n'a pas laissé de commentaire.DARRYLE S.
Le client n'a pas laissé de commentaire.MICHELLE C.
Le client n'a pas laissé de commentaire.MARK T.
Staff so friendly and get you in and get you out that's what you called well staffed people that know what they're doing thank you William PayneWILLIAM P.
Le client n'a pas laissé de commentaire.AMY J.
A little disorganized but everyone was helpful and friendly.Melissa K. | Premières impressions
Everyone I spoke to handled everything quick and made my life easy. Especially the associates who checked us in and got our storage together.Liteshia M. | Premières impressions
They keep a cone propped in the sliding door which allows anyone to have access to the inside. I have seen people off the street shaving in the bathroom.Stacy S. | Expérience générale
Le client n'a pas laissé de commentaire.Chiquita C. | Premières impressions
My issues stem from being in the military and only having a certain time frame to be able to complete certain tasks... i.e. midnight.. so I usually had to live without some of my gear due to not being able to access it or storing that elsewhere.Paul V. | Expérience générale
They were so clean I could have eaten off them. .Frank F. | Expérience générale
All employees were very kind and helpful. Will definitely get my return business if needed.Susan R. | Premières impressions
The Manager of this store was incredibly understanding and knowledgeable of all aspects of moving. I was given the best service I have ever had through u-haul and recommend his store to anyone needing moving assistance! 5 STAR SERVICE!!Steven S. | Premières impressions
Facility is great except no elevator so moving heavy stuff upstairs is rough. Staff is excellent.Melissa W. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly H. | Expérience générale
Despite being told when I rented that anytime less than a month would prorated , when I questioned staff they were indignant and stated" i don't think so , we don't do that." The staff seemed reluctant to actually work and each process was incredibly slow. They had rude tones and attitudes with all customers. I was very disappointed to observe the lack of customer service.Kimberly T. | Expérience générale
The staff was always helpful. My items we're secure and stayed in great shape.Mildred A. | Expérience générale
Le client n'a pas laissé de commentaire.Roman C S. | Expérience générale
Le client n'a pas laissé de commentaire.Luis C. | Expérience générale
I was to get a single large storage unit. I call a few times to confirm this. When I arrived they gave me two small units that was less storage space than the single large unit I had reserved. It was extremely difficult to get my stuff in. I'm very dissatisfied!doyle b. | Expérience générale
Le client n'a pas laissé de commentaire.Dan N. | Expérience générale
When we got the storage I wasn't asked bout the insurance. I came back from working out of town and all my stuff was wet and molded. The ceiling had done fell in and wet all my things. So when I went to the front they say they can't do anything cause of the insurance. Well as I reported it to the front come to find out the lady ain't send it in to the boss nor noted it in the computerFrederick M. | Expérience générale
Le client n'a pas laissé de commentaire.Dan N. | Premières impressions
Le client n'a pas laissé de commentaire.chris n. | Premières impressions
Dana was extremely knowledgeable in her facility and its options, selecting appropriate size unit for me, covering all aspects during our discussion. Other staff members extremely helpful getting me moved in, into the facility to my unit, how to access via my code, and adjusting the code when the system detected a duplicated code Only intending a short stay a i am attempting to purchase a home in the Gulfport area but am highly pleased with the situation.Rob L. | Premières impressions
They were very helpful and niceHarold C. | Expérience générale
Things had black mold rained in unit damaged alot of my thingsCrystal C. | Expérience générale
I had no problems and will use Uhaul again.Kimberly H. | Premières impressions
They were very helpful to us in a bad situation and was very nice and we got first month free on a storage unit. I give them a big thumbs up.Harold C. | Premières impressions
I only needed storage for two weeks. The staff was very accommodating, friendly and customer service oriented. If I am ever in that area again and need storage they will be my go to people. Excellent!ROGER B. | Expérience générale
I had a good experience with the agent that checked me in and the guy who checked in my truck. Both of them where helpful and updated me on things I should know. Both employeees were great team playerStacy S. | Premières impressions
Uhaul as a whole seems very disorganized. We had problems making arrangements that were most convenient but also not having the facilities present at the location and times that were a arranged.NATHAN JACOB P. | Expérience générale
Enjoyed using UHAUL !!Roderick H. | Expérience générale
It was rats in my storage, the manager has the nastiest attitude, did not try to accommodate my belongings by offering to move to a different unit or reducing the rent price, was paying to house rats!Nekesha L. | Expérience générale
Terrible service! Overcharged me and it took over a month to clear up!John E. | Expérience générale
Everything was superficial wen receiving my service somehow my property was destroyed from inside the truck i don't know if i was from traveling while staying at various hotels while i was on my vacatAndrea C. | Premières impressions
Love the Staff very helpful and caringANGELA H. | Expérience générale
Affordable price! Great customer service!Regina E. | Expérience générale
The people are awesomeDenise S. | Premières impressions
The manager Raulston was very accommodating. The facility was not the right fit for us long term (as for storage unit prices), but I would definitely rent trucks from this location again!Ginger L. | Expérience générale
Great service! Went above and beyond...thanks so much!John E. | Premières impressions
This facility is blessed with a great and friendly staff. I will recommend this facility to anyone requiring their services. You guys ROCK!David C. | Expérience générale
NaWhitley A. | Expérience générale
I received an excellent service and they tried to help me the best they could.They are a gerat team.Luis C. | Premières impressions
Great location and friendly staff. Dana and James provided the services we needed in a customer oriented manner. I will be using this location again soon as we try to complete our move to Gulfport.David C. | Premières impressions
Could be a little better organized. But still great service.torrence h. | Premières impressions
Great customer service and efficient. Answer all my questions. Great team members! Keep up the good workRegina E. | Premières impressions
Thank you for the truck storage locker. I will tell my friends to go to you.HAL S. | Expérience générale
They did a good job.GARY P. | Expérience générale
Gulfport was ok.. friendly people ..the truck tho was horrible terrible gas mileage filled up 3 times at 65 dollars, the truck seem to be hard to take off.. it didnt get good gas mileage at all...IRISH R. | Premières impressions
Very helpfulmichael a. | Expérience générale
Great assistance at this site.. Very knowledge of what I was in need of, went way beyond expectation,Billie A. | Premières impressions
The people working at this U-Haul facility on Pass Rd in Gulfport,MS were a pleasure to deal with. Very very helpful and friendly. I would highly recommend them to anyone needing storage or a truck.Robert A. | Expérience générale
Very nice and friendly.lisa d. | Premières impressions
Excellent staff and locationDaniel B. | Expérience générale
While the entire experience was chaotic on my part, the Pass Rd Uhaul staff were always so helpful and accommodating when my plans changed, last minute. Kenny and Rolston went above and beyond!Christine S. | Expérience générale
Very well run facility.Natalie H. | Expérience générale
..........XERXES B. | Expérience générale
My reservation was on on time, and delivered to the uHaul to the nearest location to my home. My uHaul truck and trailer was safe to drive my distance to Gulf Port, and I didn't exceed my miles.gennie p. | Réservation
The representative at pass road Gulfport miss was very helpful . But the truck I rented wasn't at location as promised. Also the unit I reserved wasn't available. The rep A&J auto market was rude!Angela W. | Réservation
Everything went smoothly with no hassles. The representative was courteous and knowledgeable.Jessie W. | Réservation
Everytime I called about my payment the person I spoke with was very courteous and helpful. If I have 2 us another storage facility in the future it'll b a Uhaul Storage.Carolyn C. | Expérience générale
The overlook of the place look clean well maintained but my unit got rain in it and my brand new couch got ruined and my TV will not power on now and my pictures and trays has mildew from rain on it.Allecia K. | Expérience générale
Hannah and Chris was extremely helpful in assisting me with selecting the right storage unit on 9/1. The person that assisted me on 8/31 couldn’t show me the unit and gave me the wrong size.Allecia K. | Réservation
No elevator for second floor storage.... not accessible 24hr unless you pay extraBooker J. | Expérience générale
The General manager was great to work with and had everything ready when we arrived. Sean is a great GM!!!Natalie H. | Expérience générale
They told me they had a elevator when I called the 1800 # .. when I got to the storage I was informed they didn't...my unit was on The second floor.Booker J. | Réservation
The wait was to long and I'm a,pretty patient person they need more staff please and thank you and where is the darn elevator! !for the the storage areaKatina J. | Réservation
It was fast service, the representative was sweet, keep a smile on his face at all time.Daquone C. | Réservation
Excellent service à la clientèle.Nyra l. | Expérience générale
professionalbarene c. | Expérience générale
I was treated well at U-Haul and I would use them againcarvin s. | Expérience générale
The storage was good but the price was very high compared to other places and it really hurt me being on fixed income.Wanda H. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!