Évaluations des clients U-Haul Storage of Loveland

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Loveland

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linda r. le

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Most helpful and nice.

Ryan L. le

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Le client n'a pas laissé de commentaire.

Joy K. le

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Very friendly and knowledgeable.

Cory J. le

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Lady that took care of me was great!

Tony L. le

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Le client n'a pas laissé de commentaire.

john b. le

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Excellent service. Thank you for all your help.

marianne b. le

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Ask for Bridget she is wonderful gives excellent customer service! I will.rent from this location again because of Bridget. Thank you Marianne Bruckner

marianne b. le

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Ask for Bridget she is wonderful. Excellent and efficient customer service. I was really impressed with her and will rent from her again.!!

Stephanie R. le

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I reserved a truck for noon, received email saying 10 went to Ft. Collins (an hour plus drive), they couldn't find a reservation for my truck. They had me go to Loveland, Co to get the truck they found my reservation for 3:30 that afternoon. I had no idea about all of this. They did however give me a price break. On my U box rentals I am again disappointed in U Haul. They charged me the full month's rental for three days. They don't prorate. I would be careful using any of their services.

Dan B. le

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Experience was good. I really liked the online pickup.

Eric A. le

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Great people at the Loveland location. As for your online booking, it's absolutely revolting. Don't have the option where I can pick up in Fort Collins then have the computer switch my pick up time and location and confuse the hell out of me. I've never in my entire 24 years on this planet been so stressed out because of a damn Uhaul. Yesterday my pick up time changed again for no reason and I had to call to make sure I was still set for 9am. I was flabbergasted. Thank the heavens for the great Loveland customer service. But your online booking sucks and I won't be using it again.

David C. le

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Very friendly and professional when checking me in. Helped me figure out what I needed to go to bet situated. We willing to let me unload truck as I had movers being paid hourly, paperwork after

Jose C. le

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More of a storage location then drop off..Customer service should have known that place can t handle 20 ft..but management was very helpful and took the truck.

Patrick F. le

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No notification of pickup location change over 20 miles away from original pickup location

ronald o. le

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The original reservation was cancelled and I was given the wrong information. Your call center operation was where the wrong information was given. The lication where I got the equipment did a great job.

Nicolette M. le

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They never fail to deliver the best customer service. I only use this location no matter where I'm going.

Jerry P. le

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What?

Jerry R. le

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Great support to get everything in order at the last minute, very helpful and convenient.

Aida B. le

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I prefer doing business face to face. The 24/7 thing is nice but can be frustrating to a smartphone illiterate. But all in all, it was a good experience. Thank you.

Leeann C. le

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Thank you...

Branden M. le

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Le client n'a pas laissé de commentaire.

Steve H. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

Larry b. le

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The lady at this location was very kind and helpful. There was a problem with the charge on the computer. We were quoted $60.00 with tax to be added. The amount came to 152.00 or something close to that and the lady at the location tried a couple of times to change it back to the $60.00 amount but it wouldn't go thru the system to the amount that we were quoted. She then tried to email for help and the response to the email was that they didn't know exactly what happened, and that it still sould have been the $60.00 amount plus tax. Anyway, we had to get going, but, we still feel like we should be refunded for the $50. To $ 60 over the amount quoted. It would be great if we could still somehow get that refunded to us. Sincerely, Larry and Vickie Bathauer, Loveland , Colorado.

Justin B. le

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Not happy with the price, the $29 a Day is amazingly misleading The staff and location were great

BOB H. le

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Good customer service

justin M. le

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Le client n'a pas laissé de commentaire.

christian a. le

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Darlene was very nice and easy to work with.

Jerry M. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Was a great experience renting at U-Haul.

Lawrence L. le

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Le client n'a pas laissé de commentaire.

anthony m. le

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Knowledgeable friendly people who know how to do business

DAVID T. le

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Get rid of your answering service and if my credit card gets hacked im sending them to you

Kimberly D. le

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The woman who helped with setting up my rental unit was Very helpful.

Felix B. le

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Had to drive 3 miles to drop off truck and tow dolly to another facility. I had fugure how to get back without a car. Thank God the people here are friendly and gave me a ride back to my car.

LINDA J. le

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Le client n'a pas laissé de commentaire.

Mike G. le

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The staff is very friendly and extremely helpful. The site is clean and seems to be very secure.

Zachary B. le

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Says online that the van costs $19.95 but on paper it costs almost $70 so that was confusing in budgeting for the van

Alyssa R. le

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Le client n'a pas laissé de commentaire.

Stacey N. le

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Very helpful customer service

sarah p. le

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I would like to thank darlen and brijett at the uhaul storage on lincon ave in loveland for making this move as easy and friendly as they could they went above and beyond to help me thank you both

John D. le

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Everyone that works there was very pleasant and considerate.

gary s. le

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Good clean safe facility.

Jacob C. le

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I would recommend this place! Ladies inside was friendly and helpful.

Chris H. le

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Great service. Served our needs perfectly for temporary storage

sheree b. le

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The ladies in the office were more than helpful and kind....great facilitiy.

John D. le

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He talked to me and I explained what I was needing and he got me into just what I was needing. Very nice gentleman.

Kate R. le

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Great staff

Kenny M. le

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Great company to work with.

Omar C. le

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After searching around for prices this storage was one the best. Not only was their price low but all three employees I dealt with through out the one month I paid for were super nice and helpful! TU!

Nathan H. le

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You have a great manage at this location

jeanne s. le

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Thank u

nancy b. le

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it was kinda a long process to sign up, but customer service was courteous and helpful.

ronny f. le

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The customer service provided was excellent; however the quality of the unit is below average. It is clean, but dimensions are smaller than 5x10 and it is costing me $80.

Connie S. le

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Very friendly staff

Heather B. le

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Facility was clean and the attendant was very helpful and accommodating. She was knowledgeable and friendly.

Becky W. le

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Darlene was always especially helpful when i went into the office esp on those warm afternoons. Thanks Darlene!

Marcelino P. le

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Thank you for your help and services. M. Perez

Heather B. le

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The staff was very friendly even when it was busy in the office. The facilities are clean and well maintained. I definitely recommend this location.

MONICA G. le

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My Space was broke into

TOMMY M. le

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Darlene was very professional & courteous. She was very thorough & explained things very well. Thanks again! Tommy Mullen

Forrest L. le

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Good

KAREN M. le

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Everything was good when I cleaned out the storage unit I did see mouse dropping so I'm hoping we didn't take any with us. after being there for 6 1/2 years managers changed a lot and price went too