Évaluations des clients U-Haul Storage of Meridian

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Meridian

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Deana M.
Évaluation :

Did not like when I went to pick up did not have the right size truck. They gave me next size up no extra cost but I was driving and felt very uncomfortable with it.

Sybil E.
Évaluation :

Le client n'a pas laissé de commentaire.

Wanda H.
Évaluation :

I was charged for some damage on the vehicle skirt that I did not do bc the sales personnel did not do a walk thru with me . She gave me the keys and instructed Me To check the mileage and the gas gauge to the receipt. When I asked if she was gonna do a walk thru she stated “ No, I've done it already.” After I dropped off the truck and checked my email a couple days later the company charged me $346 for damages I did not do! I've always used uhaul for my moving etc. I will never use them again nor will I recommend them. We are going through a pandemic and they are taking peoples hard earn money.

Michael B.
Évaluation :

Great customer service

Chrishandalyn L.
Évaluation :

Le client n'a pas laissé de commentaire.

leon H.
Évaluation :

Customer service is always excellent at this location. U Haul is very fortunate to have Michael Who cares about customer service and the satisfaction of every customer.Will continue do use this location for future needs.

WENDI G.
Évaluation :

Le client n'a pas laissé de commentaire.

Patricia D.
Évaluation :

Le client n'a pas laissé de commentaire.

BODIE C.
Évaluation :

Le client n'a pas laissé de commentaire.

Tashia R.
Évaluation :

Quick , friendly service, and easy process

Kahyia D.
Évaluation :

Le client n'a pas laissé de commentaire.

Petrina M.
Évaluation :

The transmission was slipping and steering horrible. Had to call roadside and truck was retrieved the following morning.

bobby F.
Évaluation :

Continue doing what you are doing.

Devonta D.
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle B.
Évaluation :

Everything was great!

Rondricus G.
Évaluation :

Uhaul has a terrible nightmare of a phone system. I ought to be able to call a location without wading through all that automated bullshit that does nothing but waste my time and piss me off. That's the only problem I consistently have with Uhaul, regardless of location.

charles W.
Évaluation :

Everything was great except the trailer was not swept out.

WONDA F.
Évaluation :

Le client n'a pas laissé de commentaire.

Justin H.
Évaluation :

Don't book so close together. The people before us didn't return on time so we had to get a smaller truck and make multiple trips.

NATHAN L.
Évaluation :

Le client n'a pas laissé de commentaire.

Salvatore V.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard A.
Évaluation :

Le client n'a pas laissé de commentaire.

STEPHANIE D.
Évaluation :

Le client n'a pas laissé de commentaire.

Errin M.
Évaluation :

The transmission was slipping and the steering wheel was very loose

Phillip G.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel A.
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Kenneth w. | Expérience générale |
Évaluation :

If I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.

MICHAEL H.
Évaluation :

Nothing everything was great!

Augustine B.
Évaluation :

KEEP UP THE GOOD WORK!!!

Mei Yueh M.
Évaluation :

Le client n'a pas laissé de commentaire.

SHAUNTAE C.
Évaluation :

Le client n'a pas laissé de commentaire.

pharris M.
Évaluation :

Have rented from meridian before very good customer service great location

Kenneth W.
Évaluation :

Nothing, this has been the best experience using uhaul I've ever had.

Sharon C.
Évaluation :

All And All Everything Was Great.

Carl C.
Évaluation :

The customer service was excellent.

Michael C.
Évaluation :

Great Job!

Kenneth B.
Évaluation :

Service as always was excellent. I really don't have any ideas on improvements as the facility is nice and clean, ideally located and the staff are polite and professional.

John C.
Évaluation :

Le client n'a pas laissé de commentaire.

James S.
Évaluation :

Le client n'a pas laissé de commentaire.

Annie S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ameder W.
Évaluation :

The return lane was blocked by trucks when we arrived so struggled a bit to find room to drop off trailer and turn around.

Justice B.
Évaluation :

Le client n'a pas laissé de commentaire.

Kelia W.
Évaluation :

The savings was a reward.

Jeff R.
Évaluation :

Le client n'a pas laissé de commentaire.

Destra W.
Évaluation :

Michael was very pleasant to deal with. I spoke to him on the phone before arrival, and he reassured me that my issue was resolved. Michael even greeted us outside with a very upbeat attitude. He also made sure both of my little ones left with a Uhaul (piggy) bank. Thank you Michael for making part of our move a great move!!!!

Tanesha N.
Évaluation :

Le client n'a pas laissé de commentaire.

George G.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles L.
Évaluation :

Michael goes above and beyond to help make our move easier. We really appreciate the time and assistance.

Benjamon A.
Évaluation :

Couldn't help me with my complaint, suggested I call 1-800 number

Joseph R.
Évaluation :

Le client n'a pas laissé de commentaire.

susie N.
Évaluation :

Le client n'a pas laissé de commentaire.

jeff G.
Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY E.
Évaluation :

Le client n'a pas laissé de commentaire.

Ramona S.
Évaluation :

Please have more dollies available this location had none

Margaret M.
Évaluation :

Le client n'a pas laissé de commentaire.

tim D.
Évaluation :

The left side of the trailer lights were did not work. I did not realize it unit I was 1.5 hrs into the drive.

Richard S.
Évaluation :

Le client n'a pas laissé de commentaire.

Terry E.
Évaluation :

The only negative about this location is that it's in a high traffic area and not a lot of parking area. Otherwise great customer service.

Angela M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Cindy D.
Évaluation :

I dropped my rental after hour, so we didn't have any contact with the staff or go inside. The outside was clean and easy to make the drop.

Linda W.
Évaluation :

Nothing needs to improve. The manager and employees do an excellent job. When I need to rent a truck or trailer, I choose this location . They are courteous, take care of business timely, Create a pleasant atmosphere.

Jon L.
Évaluation :

Le client n'a pas laissé de commentaire.

Synetha G.
Évaluation :

Le client n'a pas laissé de commentaire.

Floyd D.
Évaluation :

Le client n'a pas laissé de commentaire.

hardy G.
Évaluation :

Le client n'a pas laissé de commentaire.

William G.
Évaluation :

Great, as always!

JOHN H.
Évaluation :

Le client n'a pas laissé de commentaire.

FLANIKA S.
Évaluation :

Le client n'a pas laissé de commentaire.

John B.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID D.
Évaluation :

i had no problems it was very easy, just keep it like it is

Betty M.
Évaluation :

Le client n'a pas laissé de commentaire.

RONNEL H.
Évaluation :

Le client n'a pas laissé de commentaire.

Adolfo L.
Évaluation :

Le client n'a pas laissé de commentaire.

Patrick D.
Évaluation :

Le client n'a pas laissé de commentaire.

Steve S.
Évaluation :

Le client n'a pas laissé de commentaire.

DJ S.
Évaluation :

Le client n'a pas laissé de commentaire.

Cyrus J.
Évaluation :

No comments

Gary J.
Évaluation :

Le client n'a pas laissé de commentaire.

Kerry G.
Évaluation :

Great experience!

CHRISTY C.
Évaluation :

Josh was amazing. I wanted to make sure human knew the truck and trailor were there, not a computer. I called just before closing, and he graciously waited for me to arrive. He was in no hirry, and was extremely helpful. You have an amazing employee. It was a pleasure.

Wayne W.
Évaluation :

U-haul only had one DB trailer so moving help was forced to transport only 2 boxes at a time. We had 8 boxes which meant they spent the majority of the day driving back and forth to the U-haul location. I purchased Safestor Mobile insurance when I made my reservation, but the local U-haul dropped the insurance off my account and I didn't realize it until after the local store had closed. Online customer service could NOT add it back! So, all of my items sat at U-haul over night with no insurance. Because of the way the boxes were delivered, the movers weren't able to make efficient use of space and I had to go down to the U-haul storage to personally repack and add to some boxes. I initially chose U-haul because I thought it would be easier and would allow things to happen on our timetable. In the end, it was more of a headache than it was worth! We had problems from start to finish with U-haul and every time I called customer service, we were forced to sit on hold for 15-20 minutes only to be told there was nothing they could do. Overall, the U-box system has a lot of bugs that need to be worked out before it's worth using. I'll never use it again. It was not worth the little bit of money I saved.

JOSEPH S.
Évaluation :

Great staff. Professional attitude. Use this location for all my needs. Two thumbs up!

Lisa H.
Évaluation :

Great service! Answered all my questions and provided helpful information. I have rented from the location to move my college aged children and to move from home to home. The quality of service has always been excellent!

Gerald J.
Évaluation :

Le client n'a pas laissé de commentaire.

William G.
Évaluation :

The staff was professional yet very warm and friendly. I was greeted upon entering the store. The equipment was clean and ready for pickup on time. Great service!

Eddie H.
Évaluation :

Wait on the person that is next inline.

Rex H.
Évaluation :

Le client n'a pas laissé de commentaire.

Victoria L.
Évaluation :

The employees were so nice and accommodating!!!!!!

JACORY D.
Évaluation :

Le client n'a pas laissé de commentaire.

JERRY W.
Évaluation :

Great service with a smile from your employee when I picked up our 15 foot truck rental. The truck was cleaned and ready to go. Thank you

JORDAN L.
Évaluation :

I reserved a 20 foot truck in newton ms. I received an email letting me know my truck was ready for pick up. When I got to the newton location, there was no truck. The lady was nice and help me reserve one in meridian and said I can drop it off at her store. So I drove 36 miles to meridian to pick up this truck. I met Joey chandell. Nice man and excellent customer service! When he asked me how long I needed the truck I told him only a couple of hours and I was going to drop it off at the newton location. The general manager snapped at me stating that he owned the truck and it HAD to come back to meridian. When he walked away, Joey noticed that I was unhappy and tried to accommodate to the inconvenience. Point of all this is, this is the end of the month and money is tight. I had to spend 75 dollars more than I budgeted for. I have to call other places to explain why I need extension because the truck I thought I ordered was not even available. This is not the first time this is happened and I am very disappointed.

MICHAEL C.
Évaluation :

the facility was very clean and well maintained, however the vehicle itself was not clean even though the rental agreement stated that it was. I was told I needed to document any issues on website which I did.

Andy M.
Évaluation :

None, it and the staff was great . Thanks Mike and his crew . 👍🏽✌🏼

William B.
Évaluation :

Le client n'a pas laissé de commentaire.

Beverly B.
Évaluation :

Always friendly and ready to go.

Jalil H.
Évaluation :

Le client n'a pas laissé de commentaire.

Regina T.
Évaluation :

Le client n'a pas laissé de commentaire.

Carl W.
Évaluation :

Excellent service and help from the staff in deciding which truck was needed for our move.

Norma C.
Évaluation :

I wish online would show when equipment is at a different location.

Shasta W.
Évaluation :

Nothing at this time. The transaction went very well. Mike was very friendly. The truck and equipment was ready to go.

Carl W.
Évaluation :

Le client n'a pas laissé de commentaire.

Chanel S.
Évaluation :

Le client n'a pas laissé de commentaire.

suarez d. | Expérience générale |
Évaluation :

Awesome services

don j j. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Nancy G. | Expérience générale |
Évaluation :

Staff went above and beyond to make this experience easy and efficient.

Monica M. | Expérience générale |
Évaluation :

Mike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.

john o. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Nakeshia B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Nancy G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kita F. | Expérience générale |
Évaluation :

Michael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He’s patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!

don j j. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Virginia S. | Expérience générale |
Évaluation :

Very helpful personnel

Keyundria M. | Premières impressions |
Évaluation :

Great

Rodney S. | Premières impressions |
Évaluation :

Was friendly and courteous. Answered all my questions

Joseph R. | Premières impressions |
Évaluation :

Super friendly staff

LATASHIA B. | Premières impressions |
Évaluation :

Employees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.

stephen s. | Expérience générale |
Évaluation :

Great customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!

Jude A. | Expérience générale |
Évaluation :

Fairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !

glenn r. | Expérience générale |
Évaluation :

The office personal are very friendly and helpful

Richard B. | Expérience générale |
Évaluation :

Excellent service time after time as I use them quite a bit.

Alexandria H. | Premières impressions |
Évaluation :

They really did take care of me through an already hard move they just made it easier on me. Thanks!

rebecca w. | Expérience générale |
Évaluation :

Great friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!

rebecca w. | Premières impressions |
Évaluation :

Great and friendly service in a timely manner.

tina g. | Expérience générale |
Évaluation :

Thank You

shawanda p. | Expérience générale |
Évaluation :

The over experience was great

William M. | Expérience générale |
Évaluation :

We greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.

Non reviews have been submitted for this location.

Retour
Haut de la page