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Chase M.Customer Reviews for U-Haul Storage of Meridian
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service à la clientèle
Clayton P.My experience was pretty flawless. Not sure how it could be much better.
Jim C.Service was great thanks
Terence H.Over changed dropped off a day early
AMANDA C.The experience was good. No major problems to speak of.
STEPHEN S.Mike does a great job with his leadership. Honestly, he is the best employee (Manager/Owner) at the site. The only issue I had with my entire service throughout my rental time was at the end. I reserved well in advance a 20' uhaul truck to get back to Nebraska. I was given a TWENTY SIX FEET truck. I am traumatized. It was a horrible experience. As a female, driving alone over 800 miles this was a horrifying experience. Backing up, parking, etc. I RESERVED a 20' truck but was "upgraded" to one of the biggest trucks on the lot. The worst drive I've ever had. I wish I could've gotten my money back. Other than this, I loved uhaul of Meridian on Frontage Rd.
Natasha M. | Expérience généraleToo much waiting
Stephen M.Always great service
Kelly M.WHEN YOU MAKE A STATEMENT LIKE “WE GUARANTEEâ€â€ IT SHOULD BE HONORED. I RECEIVED A S____TY DEAL!!!!!!!!!
kittie B.Very helpful!
elna O.Just keep being friendly and making them laugh
pamela P.Rien
Betty C.Mike is a great guy and always goes the extra mile to help us have a great experience.
Shelton C.Easy access, had all the pads I needed, friendly customer service.
Thomas C.U-HAUL Your (__Mine__, Gerald Cooper's) moving and storage Resource. NO IMPROVEMENTS NEEDED FROM MY END. The next customer will be JUST FINE. Meridian is well served from: ★ Rental Pick Up Location U-Haul Storage of Meridian 334 N Frontage Rd Meridian, MS 39301★
gerald C.My reservation was completely changed from what I made online. The equipment i was told would be ready wasn't even there. The associate was rude and unhelpful
Vicki G.The staff was exceptionally friendly and helpful!
Kristin L.Front left headlight went out. Needs replacement.
joseph F.Great customer service & assistance
Ben H.Mr. Canton in the office is very friendly and gave excellent customer service. When I returned the truck, the maintenance guys promptly check out the truck and were very nice
Brian C.I was set up to drop off at Rayne La and the Drop off location could not accept the 26ft truck. So they wanted me to drop off at a much further location. I had to argue with the dispatcher to set me up a a different location closer to my home. They threatened to charge me extra $600 if I refused to take it to the location they rerouted me to. Fortunately someone was able to resolve the issue, but not a good experience.
Donnie D.The equipment was in great condition and worked as advertised. The worst part was having to drive to multiple locations in order to pick up everything I reserved. This isn't the fault of this particular location, but is a problem with U-Hauls reservation system and policies.
Edwin W.Nice folks working there
Matthew H.The associates were extremely friendly, welcoming, professional and helpful! Recommendation; I only needed the trailer for a few hours but had to pay full rate. Would be nice if you provided a reduced rate for 1/2 day, or even hourly rate.
john H.Vehicle had check engine light on during the entire rental but no drivability problems.
joseph F.Mike and Jessie were fantastic! If I ever move again, I'll be sure to use them for repeated service.
Megan T.Great people to work with
Kevin D.This is the most friendly, most helpful location that I have used over the years. Thank you guys!
Elizabeth T.Personnel amical
Angela S.I have no suggestions for improvement.
Robert J.Very quick service. Will use this location again. Merci.
Jason V.They employees provided great service.
ronnie H.Great staff.. very friendly I flew in from Texas to meridian uhaul and the staff and manager went way above standards
Miles J. | Premières impressionsThe staff in Meridian was awesome!!
Jonathan D.I have used this location several times over the years and they have always performed exceptionally.
Richard D.U-Haul is always convenient when you need storage space.
daniel b. | Premières impressionsCanton Williams was so very pleasant! Customer service was everything!!!
CYNTHIA R.I am always go deall with uhaul, I did it for a while at my business
Charles T. | Expérience généraleThis was my first time to rent a vehicle of any kind. I was only doing so to help move a family member, due to a death in the family. The staff at u-haul was very friendly and understanding. I can't say enough good things about them.
Kenneth W.Everything was great
Treyeal J.The service was excellent and customer service was very friendly. Always get me right everytime.
Fantashia C.No suggestion for improvement.
Robert J.Pulled in and an employee checked me in , and I was on my way Friendly people and good service
Clarence D.Excellent
jimmie G.When we arrived for the drop off, there was no room to park. Fortunately, an employee was moving the other trucks that were lined up and told us where to leave the truck.
PAMELA M.Facility has rats or mice ate a big hole in one of my mattresses and eight flowers and everything else of my stuff
CYNTHIA G. | Expérience généraleMr. Mike and his staff were very knowledgeable of their craft. The front end staff was approachable and courteous. Mr. Presswood made sure the unit was maintained and offered to assist with loading the truck.
Katrina T. | Expérience généraleMicheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.
Freddie E. | Premières impressionsThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.
Richard B. | Expérience généraleThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.
Richard B. | Premières impressionsGreat service and very friendly
Joel W. | Premières impressionsYour staff made the process an excellent experience. Merci.
Tonya F. | Expérience généraleMichael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.
Richard B. | Premières impressionsA service well provided Thank you UHaul.
Freddie E. | Expérience généraleMichael, the store manager, was absolutely outstanding. Customer service is amazing.
Jeremy C. | Premières impressionsThe Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell
Katrina T. | Premières impressionsWonderful experience
Preston B. | Premières impressionsMy furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one else
Kenneth S. | Expérience généraleI was very satisfied with my service.
Mia G. | Expérience généraleMichael was super in working with him and communicating! Very professional!
Carl D. | Expérience généraleThe staff is top notch!
CARL D. | Expérience généraleMade my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go
Rhonda T. | Premières impressionsI always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Up
tina g. | Expérience généraleIf I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.
Kenneth w. | Expérience généraleAwesome services
suarez d. | Expérience généraleStaff went above and beyond to make this experience easy and efficient.
Nancy G. | Expérience généraleMike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.
Monica M. | Expérience généraleMichael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He's patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!
Kita F. | Expérience généraleVery helpful personnel
Virginia S. | Expérience généraleExcellent
Keyundria M. | Premières impressionsWas friendly and courteous. Answered all my questions
Rodney S. | Premières impressionsSuper friendly staff
Joseph R. | Premières impressionsEmployees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.
LATASHIA B. | Premières impressionsGreat customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!
stephen s. | Expérience généraleFairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !
Jude A. | Expérience généraleThe office personal are very friendly and helpful
glenn r. | Expérience généraleExcellent service time after time as I use them quite a bit.
Richard B. | Expérience généraleThey really did take care of me through an already hard move they just made it easier on me. Merci!
Alexandria H. | Premières impressionsGreat friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!
rebecca w. | Expérience généraleGreat and friendly service in a timely manner.
rebecca w. | Premières impressionsMerci
tina g. | Expérience généraleThe over experience was great
shawanda p. | Expérience généraleWe greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.
William M. | Expérience générale