Customer Reviews for U-Haul Storage of Milwaukie

2 674 évaluations

14310 SE McLoughlin Blvd   Milwaukie, OR 97267
(Near Oak Grove Blvd)

(503) 653-5930

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(503) 653-5930

14310 SE McLoughlin Blvd
Milwaukie, OR 97267
(Near Oak Grove Blvd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Everything was great. The customer service was flawless (and changed my pickup and drop off to boot). Thank you. I will be back.

dan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL MURRAY B. 
Évaluation :
4

Everything went smoothly.

GARY LYNN P. 
Évaluation :
4

Always understaffed, and most of (but not all of) the employees acknowledge that you're there but that they'll be a few minutes (rather than ignoring you). Everyone is efficient and very nice!

Nico P. 
Évaluation :
5

Aways a good experience. Best way to do small moves

WILLIAM WALTER W. 
Évaluation :
3

Vincent behind the counter was excellent!

DEbra A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian R. 
Évaluation :
1

My truck was confirmed online and was told in store that it was unavailable. The employee stated "It's not my problem it was double booked, you'll have to figure something else out." I suggested renting a different model and was told "You can if you feel like it." The 50 $reservation guarantee credit was not honored and was told "You can speak to the store manager if you feel like you really deserve it."

Frederick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA W. 
Évaluation :
4

Vincent was super helpful today! We were having trouble with the self checkout, and he helped us get our truck right away with no problems. Wonderful customer service

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIN GEORGE A. 
Évaluation :
5

They should come with a full tank of gas. It's ridiculous to get a truck with a 1/4 tank

LANCE Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendan K. 
Évaluation :
5

More room behind the steering wheel for the big guys, and longer seat belts.

RAMON LESLIE C. 
Évaluation :
3

Was a very long wait and he was not very friendly.

LAURIE C. 
Évaluation :
5

Best customer service ever

David B. 
Évaluation :
4

Only one person manning store when I returned equipment so had to wait for service for quite awhile.

ROBERT LEE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom G. 
Évaluation :
1

The trailer rented was not the size it said it was. I expressed concern that it did not look 4Ã-7 inside but was assured it was by the employees. When I got to my location to load up the trailer, the item did not fit. Wasted 40 $in gas money plus several hours for no reason. When I returned the trailer the staff did not care about the issue nor did they attitude to make right of the situation. Ill never rent from this location again and possibly not U-Hauluntill something is done to compensate for the inconvenience and expense

CHARLES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEX G. 
Évaluation :
3

Give them a truck that actually moves faster and not the same one 3 times in a row that was rented the second time it was rented they said it wasn't the same truck but it was the person that attended us was really nice so nothing bad to say about him

MASON RAY M. 
Évaluation :
1

They completely swapped our information with someone else and continue to tell us they will handle the situation and it has yet to be resolved. No call back when told, nothing.

NEIL N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell W.  |  Premières impressions 
Évaluation :
5

Good equipment, good condition, no problems during the move. Great service. Very helpful man got me set up and ready to go. Thank you for your helpful and cheerful attitude. Will use again.

Ericha C. 
Évaluation :
5

Great service all around and super simply process.

JOEL W. 
Évaluation :
5

S.O.

Mitchell W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeff B. 
Évaluation :
5

I'm biased. I have been using this location for years. I have never had a problem and everything is ready when promised. This last experience was no different. Very clean van, gassed up and ready to roll.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK K.  |  Premières impressions 
Évaluation :
5

Try to make sure that your trailers are equipped with hitch locks so that they are not easily stealable.

GEORGE G. 
Évaluation :
5

Couldn't have had an easier experience.

Paul T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen B. 
Évaluation :
5

Best U-Haul site I've visited.

HENRY P. 
Évaluation :
5

More room between the seat and steering wheel.

RAMON LESLIE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES JOSEPH G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE W. 
Évaluation :
3

More than one team member serving the location would improve the customer experience. The trailer I rented was used as a temporary transient shelter and contained trash, cigarette butts, and smelled terrible. I would recommend working with this location to lock the trailers and trucks when not in use.

NATHANIEL S. 
Évaluation :
5

Amazing service!!...so fast and easy to rent uhaul!...its been a few years but we sold our house and needed 3 large moving trucks and used uhaul for a 15ft, 17ft, 26ft truck and all were perfect to rent. We even have the option to pay cash at the final payment...that is a huge easy option. Loved it. Thank you uhaul!!!

DOUGLAS SHANE J. 
Évaluation :
5

More employees to help customers.

RICHARD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron N. 
Évaluation :
2

guys at the counter when I returned the truck were essentially not all there. I would call them stupid but I don't think they are... more like they are lazy or high as hell... I was sitting outside waiting for them to check me in for 15 min before I finaly walked inside. and then I had to go around in circles talking to the guy for another 10 min before he would do anything but take the key from me. I basicly had to make him check in the truck and give me a reciept. t he guy who checked out the truck was great... these 2 were barely there.....

adam A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol R.  |  Premières impressions 
Évaluation :
4

The attendant was not helpful

ROBERT E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY B. 
Évaluation :
4

Vincent helped me at this location, he was very helpful and friendly, he also assisted in the return. Thank you Vincent, appreciate your help!

MATTHEW DAVID W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW M. 
Évaluation :
3

Not have the dolly slamming against the truck. I was told I'd get a discount for this inconvenience. It did not happen. The attendant seemed careless.

SARITA T. 
Évaluation :
5

Can't remember the gentlemen's name but extremely thorough, friendly. Took the time rather than rush me through even though he appeared to be the only one working and several people waiting.

Daniel S. 
Évaluation :
5

Staff was extremely helpful!!!!

Jon T.  |  Premières impressions 
Évaluation :
3

Was disappointed to find that when I refilled the vehicle that even though the tank showed full when I picked up the vehicle it actually was just on the F line but when I filled up at the end it went past the F line so I am sure I added a good 2+ gallons more than what the vehicle had when I picked up. Looking at miles to empty there was at least 40-50 miles more when it showed full when I returned vs when I picked up. Not sure how I drove under 50 miles yet paid to fill it back up with 4,8 gallons of gas and the mileage showing I averaged 16,9 miles per gallon as I was driving.

Christina B. 
Évaluation :
5

Very helpful staff and easy move in process

Serina F.  |  Premières impressions 
Évaluation :
4

They were short handed (so many places are) so it was a slow return. But they were helpful and I have no complaints

CARLA CHRISTENSE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT N. 
Évaluation :
5

You chose to gouge the mileage cost! You jumped on the financial fear band wagon and chances are, you'll not reverse your decision. You lost my interest in using your lost leader draw. Sad, given the state of affairs in this country. Ciao

WALTER EUGENE G. 
Évaluation :
5

Ripped me off on mileage limits Drove the route I told them and had to pay for 40 extra miles

STEPHEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAZE SHIRLEY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ed P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan M. 
Évaluation :
3

We had little trouble, but when we were dropping our rental off, there were several other people in line who were having problems and there was only one person to help them. That worker had to call a supervisor at home to get answers to questions and they had no backup person to pull vehicles up, etc.

Sarah A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allie F. 
Évaluation :
5

Ron was very friendly, knowledgeable and helpful. ,

Duane F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brenda k.  |  Expérience générale 
Évaluation :
3

tell them to rent with a different company

brandon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GENE LAVON O. 
Évaluation :
4

The ramp was pretty gross. It should be checked. I should have looked at it before. Your people like to vape a lot though. Maybe a manager on site would be good.

LAURA P. 
Évaluation :
5

Clean, friendly and secure. The Manager Ronald Raemaker was always super friendly and helpful. This particular location of Milwaukie will always have my business.

Juan T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis E. 
Évaluation :
5

The employees were of great help and went above and beyond.

SHANNON C. 
Évaluation :
5

Great people here, very willing to help and very understanding.

Adam H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MERTON EARL M. 
Évaluation :
5

There was a problem with my reservation. A change I had made over the phone with an associate had not gotten through to this location. I was there at 8am to pick up a truck that apparently had not actually been reserved. The associate at Milwaukie Uhaul that helped me was amazing and got me back on the road with a different truck for the day. I didn't have to lose too much time over it either! Merci.

MICHELLE FRANCES M. 
Évaluation :
5

Everyone there has always been friendly, helpful and quick and everything at a reasonable price.

WILLIAM GARY C. 
Évaluation :
2

I got an email saying I needed an equipment inspection in order to tow a trailer, so I called and got that scheduled, but when I arrived for my appointed time, the person at the desk had no clue about inspections and said that they never do such a thing and they've never heard of that. The line was long and slow, and it seems the staff barely have any idea of what is going on. I suspect they are underpaid.

NICHOLAS CAMERON H. 
Évaluation :
5

I was able to book and pay for everything online. When I called the local U-haul dealer, they were great to work with. I dropped my car off before work and then picked it up at the end of the day.... and they washed my car!!!! Awesome service!

Kevin W. 
Évaluation :
4

Equipment return was not structured. I was told to leave the trailer in the return aisle and the equipment was not checked back in while I was there to witness it.

Jordan B. 
Évaluation :
3

Our Trailer has a leak. Floor was clean and drove fine.

Ryan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon A. 
Évaluation :
2

Way too expensive

ian M. 
Évaluation :
5

They was well-managed they had great customer service skills……

Troy M.  |  Premières impressions 
Évaluation :
5

Ron and his staff have ALL been friendly and welcoming. A few of them remember who we are, having two storage units at the Milwaukie location.

Garry Y. 
Évaluation :
5

Great location, people and service!

DAVID STEFFEN G. 
Évaluation :
5

Employees helpful and efficient. Vehicle was available in less than 12 hours.

Susan M. 
Évaluation :
5

Friendly, courteous, helpful, efficient, instructive. Easy pick up and return. You have my recommendation.

ROBERT W. 
Évaluation :
3

After arriving home, i opened up the trailer to find someones stuff. We were asked to dispose the box and bring the tools back to the location when we were finished. When we dropped the trailer off the uhual rep put them back into the trailer. Looks like someone else will get a suprise. Atleast they wont have to deal with the rotten food like we did.

SANDRA LEE G. 
Évaluation :
5

Counter help at check in was great and I was told that if I was returning the truck after hours there wouldn't be an extra charge

SCOTT H. 
Évaluation :
5

Thank you for all your kindness and assistance.

jeanne b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANSELMO Y. 
Évaluation :
5

Very convenient and helpful

JEANNE B. 
Évaluation :
5

Staff was friendly and efficient.

Theodor G. 
Évaluation :
5

The best job ever. Efficient, organized and friendly.

KEVIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert E. 
Évaluation :
1

This location was the drop off from Kingman, AZ who I have to call because there was lots of damage to a few things that I am very upset about I payed a lot to the moving company for this help and I am very disappointed in the packing of my U-Haul storage boxes!!

Diane H. 
Évaluation :
5

Jessica was great to work with and very professional.

STEVEN ROBERT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald N. 
Évaluation :
5

easy in, easy out

SETH R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Madeleine C. 
Évaluation :
5

Fast checkin fast checkout! Yall streamlined it well, helps to do the online stuff before going to pick up vehicle.

Han G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnathan C. 
Évaluation :
5

We have always rented from the 82 /clackamas store , NO MORE We will now rent from the mclouglin location as the staff was most helpful

JOHN ROBERT P. 
Évaluation :
5

it was quick and easy. Good job. thanks

Vagiz A. 
Évaluation :
5

This was an easy and quick experience. Would absolutely rent from them again.

KYLE E. 
Évaluation :
5

The staff was flexible with our schedule and went out of their way to make sure we got what we needed and not overspend on something we didn’t need Thank you

Jason H.  |  Premières impressions 
Évaluation :
5

I drove past another uhaul spot to go here. They are a super nice team that are able to guide me to the right truck for moving.

ERIC M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke G.  |  Premières impressions 
Évaluation :
5

I wish the cost of renting the trailer was a little more upfront on the phone, I would've rented it anyway but finding out at the location was unpleasant. Other than that I was very happy with my experience.

Stan P. 
Évaluation :
5

Everyone there is nice and very helpful, even when i keep messing up my keycardvto get in half a dozen times.

Beverly B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio P.  |  Expérience générale 
Évaluation :
5

Work with Ron on best way to help a family member moving out state. We also got a trailer hitch install later in the week. He spent the time with us to look at multiple way to do the move.

DANIEL N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth J.  |  Premières impressions 
Évaluation :
4

2 out of 3 clerks were very helpful and kind;. Overall.experience. Renting storage unit from Zachery was very pleasant. He was professionally patient, helpfu,l and kind. Props to him!!

Kary K.  |  Premières impressions 
Évaluation :
4

Good morning Ron I have a safety issue as I came in Sunday to put stuff into my unit. However wasn't able to as there has been an additional lock put on for some unknow reason? I chose your storage facilities because of safety reasons! I cant have surprises like that when I come as I have been being Stocked & Harassed since September. When you have time to reply to me regarding this matter please text me with communications if possible. Thank You Marcie Thorson Have a Blessed day Show quoted text

marcy t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW DAVID A.  |  Premières impressions 
Évaluation :
5

!!!great customer service!!!

michael d.  |  Premières impressions 
Évaluation :
3

We got a 2 or 3 bedroom space in storage got to our destination and the 2 and 3 bedroom storages are all up 3 landings not exactly the easy way of moving would have been nice to know before getting my hopes up in Salem Oregon to my over hour journey 3 storages later not fun I ended up going to 3 separate uhaul storage places . Let people know the large storage places are gonna be on 3rd landing right off the bat .Thanks ,Other than that my experience was a good one

Louann F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW NICHOLAS P.  |  Premières impressions 
Évaluation :
5

I made all of the arrangements online. Then I called to clarify a few things. Kyle was extremely helpful and answered all of my questions. Im looking forward to my move in next month.

sylvia r.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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