Customer service was excellent.Jack M.
Trailer Rental & Towing in Milwaukie, OR at U-Haul Storage of Milwaukie
Pour nous contacter
Milwaukie, OR 97267
(Near Oak Grove Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Milwaukie, OR 97267
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location is so much better than Clackamas Town CenterMELISSA L K.
pick up, ok, not ideal but average. van was good, all worked well. drop off was not good. felt like i was 'interrupting' the employee. forgot to include my dolly, did not walk around the van for check out and i still don' t have the receipt a day later.JOHN W.
Customer service was terrible it was as though we were an inconvenience.Maegann F.
Very nice employees. Clean, quiet, and professional inside. Call center staff are very helpful and kind too.chloe Z.
The pick up truck was clean. The staff was friendly and the return process was efficient.SIDNEY S.
The app and website are very hard to navigate! I could not start the p/u process from my phone and had to wait for 45-minutes to get checked in causing us to be late starting and ending our move.Daren G.
For some reason I was charged 29.99x2. I only rented one trailer for about 18 hoursChristopher J.
I think we as your faithful customers should be able to call our local store directly instead of sitting on hold for literally an hour on the national number just to ask a quick question that has to do with our local store!! If I have to go through this nonsense again, I will just start using Penske or Home Depot. I won't do this again!!!BENJAMIN C.
I love this location! The people are wonderful!KAREN R.
It's really unfortunate but I ordered a 10 ft truck and it 4 phone calls and finally sitting on hold for over 20 minutes to upgrade to 15'. I tried the online option and it wouldn't work. I was dealing with a very stressful family situation and an unexpected move. The system was not adequate. When I arrived to pick up my truck I had to stand in line for well over half an hour... after 2 people gave up and left the line. The movers were waiting...and i was paying 70 and hour...until I could get the truck. 11:00 was my pickup...a block away from my daughter's apartment. I arrived there at 10:50 and got possession of the truck at around 11:27. The paperwork didn't reflect the difference between my scheduled time vs when I actually got keys and my drop off requirement. The person managing the fiasco in the store was doing his very best. He was calm and friendly. Everyone waiting was understanding. I drove a total of 5 miles... but spent almost $8 to fill the tank that was supposedly full when I got it and another 10 or so in misc fees. I had the truck for less than 3 hours. The vast majority of the time it was parked. I drove it 5 miles and bought more than 2 gallons of gas. It was returned in absolutely pristine condition yet I'm being charged environmental fees etc. Really? For getting a truck a half an hour late...paying movers $37 wait time...driving 5 miles and paying for more than 2 gallons of gas? I have absolute respect for the person trying to handle an line of 6 people all needing individual attention. He did a stellar job. I do have a problem with being nickel and dimed with no appreciation for my patience and the money I had to pay out to the movers and the stress it caused. Please warn people that there will be a minimum of a half hour+ wait to go through the pick up process. This cost me at least $40. It is outrageous to me that you think it's appropriate to charge a vehicle licensing charge etc. I waited in line for more than half an hour...I paid movers to wait.. there is no way I should have paid for almost $8 in gas for driving 5 miles plus more than a dollar the per mileage fee . I rented for 4 hours and had the truck back in less than 3 in pristine condition and more gas than when I took it off your lot. I'm upset about paying my movers because you are understaffed and paying for more gas than I used and a per mileage fee and a licensing fee etc. It's really not ok. And I appreciate how hard the one person you had on staff was working to stay calm and professionally handle the overload.Kathryn W.
Great service and great equipment!DEVON A.
Uhaul sent me to three different places to pick up the truck I reserved. Took me 3 hours before I finally had my truck. Very aggravating. Uhaul's web/mobile interface does not work and does not have correct or current information. Huge waste of my time.Thomas D.
This issue u-haul facility has been my go-to for years. The young man who assisted with my transaction today was extremely helpful. He was personable, informative, patient & accommodating. Thanks so much. ðŸ˜ŠIRISA H.
Great service!DANIEL M.
More people working on shift.BRETTA LEE S.
After reserving (and paying in advance - including estimated mileage) a pick-up truck for the next day and being CONFIRMED for a 10:45 pick up, I get a message at 9am that my pick-up truck is going to be at another location - 10 miles away! I live 3 blocks away from the original location and planned to walk there. I had no way of getting to this other location (AND it would have cost me much more in mileage!). I refused. "Kyle" on the phone offered a cargo van at the original location. I had planned to dump some junk and then get some soil but I decided to put off the soil and just use the van to go to the dump. I asked if U-Haul follows any Covid disinfecting protocols and I was told, "I don't know. You can ask at the store." Wow. That's a pretty inadequate answer. When I got to the store and asked if the van is disinfected for covid safety the man said simply, "yeah." Well he was full of sh*t. The interior of the van was dirty with human hair and specs of dirt all over the cab. Clearly NOT cleaned at all. There was also a rip in the mat in the back that was NOT indicated in the pictures showing the current condition. I took a picture of it and submitted it before leaving. Were you going to try to charge me for that, if I hadn't reported it? Who knows? Overall this was a crappy experience and your employees made it so. I hope to never have to rent from U-haul again!!Scott R.
Customer service not so good they gave me a number call if I have any problems, I called the number all day continuously for 2hrs no answer. So just took the truck back...David W.
When I walked in there was no attendant around. There were 4 other people waiting. I went out side and found someone and he was very rude and told me "in a minute". He was the manager of the location and the only one helping customers. He was very slow and walked away from the counter multiple times to go outside and wander. I would never return to this location. again. I have rented from U-Haul in the past and was VERY satisfied. THIS WAS A HORRIBLE EXPERIENCE!!!!connie H.
Received a call day before saying they didn't have pick up trucks and that we would need to use a 10'. We agreed. Arrived and he said they had a pick up and said kid the night before was wrong. Sent me out alone to find truck, no pick up truck, then said a 10', Wrong vehicle, it was a van, and blamed it on the kids that worked the night before. Was told gas was full, yet it wasn't even at 3/4 tank, let them know, they blamed on the kids that worked the night before.DEBRA LYNN F.
Ronald had amazing customer service skills both on the phone and in person on multiple occasions. Had some minor hiccups with booking on mobile app but our experience with Ron was awesome and because our experience with him would recommendKaleb A.
Just keep doing what â€˜yer doing!Gerald C.
Fast and EASY ðŸ‘ðŸ•ºðŸ»ðŸ‘ðŸ’ƒðŸ¼ðŸ˜Ž Thanks KentKENT K.
These guys are great! So fast and efficient! Friendly and knowledgeable too! I always go to this particular site over all the others in the area! And I always recommend this one to everyone I know! Thank you for such great people!Karen R.
NothingROBERT CURTIS H.