Customer Reviews for U-Haul Storage of SW Portland

11663 évaluations

11552 SW Pacific Hwy   Tigard, OR 97223
(FREE MONTH OF STORAGE!)

(503) 245-0791

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(503) 245-0791

11552 SW Pacific Hwy
Tigard, OR 97223
(FREE MONTH OF STORAGE!)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

The customer service of your team across the board is terrible, i will not be using the services of any of your trucks ever again

Paul E. 
Évaluation :
5

I could not get the after hours drop off function to work.

BENJAMIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRENE S. 
Évaluation :
1

Worst moving experience of my life. I arranged for my uhaul to be delivered to the Mobil Gas station near my home. I did this because I wanted to save 8 miles on the truck and my pocket. I received multiple confirmations that this was where it would be. When I arrived at the Mobil they were closed and there was no uhual. I had to go to the Tigard uhaul to find my truck. When I asked why my truck was not where it was supposed to be the lady at the counter was rude and dismissive. She had no explanation for me but said maybe they didn't have one available. Looking into the parking lot there were plenty of trucks that could have been dropped off. Pure laziness is all I can assume. Once I was ready to check out the cost was triple the one I was told it would be. Finally I got my keys, did my inspection and took the truck. When I returned the truck, I parked it out front. Someone came out and said to me leave the keys and we'll check it in and email you the final receipt. I felt very uncomfortable leaving a truck there without any idea of what I'd be charged. I should not have been charged for the 8 extra miles from where I picked up the truck and where I was supposed to pick up the truck. I'd like to be reimbursed for the cost of the 8 extra miles and gas that this used to go those 8 extra miles. I feel this is only fair. I'm expecting a credit of at least 30,00 $ to my card. I'd like a phone call to confirm this transaction. You have my information. Thanks

Darcy P. 
Évaluation :
5

i CAN'T THINK OF ANYTHING. EVERYTHING WENT SMOOTHLY AND THE GENTS AT THE OFFICE HELPED ME MEET MY SCHEDULE.

JAMES R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie S. 
Évaluation :
5

Very efficient and friendly.

RICHARD IRA V. 
Évaluation :
5

The rubber stoppers on the chains need to be replaced on this unit for safety.

Adam S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE E. 
Évaluation :
5

I have used this location multiple times and I return because I get excellent service.

ANNA H. 
Évaluation :
3

The personnel were very polite and welcoming. However, they told me they remove the dolly charge from my bill (because I never received it) and that never happened.

JOSEPH U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN CHRISTOPHER L. 
Évaluation :
5

Make website and availability more clear on the website

JERAMY S. 
Évaluation :
5

Most of the time I use the Tigard location I had to use this location before and it wasn't a good experience but this time the manager help me to bad the manager can't get employees as good as he is or even half as good if you want this location to be as good as the Tigard location you need to have someone else hire the salf

Hal K. 
Évaluation :
4

Keep up the good work.

Jeffrey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keri J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William N. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
2

The 20' van I reserved was there, but after I had gone through online check in, they could not find the keys. They made me take a 26' which the agent said he would give me for the same price. Except the 20' and 26' rentals already were the same price and I told him I preferred the 20'. When I returned the vehicle to the same employee I mentioned all the difficulty I had maneuvering the 26' van and how things had to be packed because there was too much space. He said, “yeah, that happens.” Not a very good experience.

DARIUS A. 
Évaluation :
5

NOTHING! Your team, equipment and cost was perfect! Merci

GORDON ROBERT H. 
Évaluation :
2

Overcharged me. Had to drive back. The app to record discrepancies is trash.

Andrew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason M. 
Évaluation :
1

Clean the wind shield! Gas needs to be a full tank! The key for the padlock did not work!

Jodee J. 
Évaluation :
5

I moved into unit 108 on 04/22/21 and the employee who took care of me was beyond excellent! I wish I could remember her name, but unfortunately I am terrible with names. Regardless, her customer service, attitude, and service were superb. Not all U-Haul storage locations are created equal, I have used many, and this was the best service I have ever received! I will be going out of my way to use SW Portland U-Haul in the future because of her!

LARRY G.  |  Premières impressions 
Évaluation :
3

The cab wasn't wiped down before we got it so due to covid we had to use our own wipes to clean it. Also the after hour return wasn't clear on what to do with the key so I put it in the truck,thinking they would have a spare. Since they don't have a spare I was told I'd most likely get charged a fee but have yet to hear back from them on that.

ELSA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH FREDRICK H. 
Évaluation :
5

Completely satisfied. Employees were respectful and courteous.

CARMEN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARRETT ANDREW L. 
Évaluation :
5

Thank you Sherry for all you did even after I left my license at home. Our go to was UHaul off SE Powell Blvd and now its here. Keep up the great work! Mark and Aimee

Aimee M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALICIA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vy V. 
Évaluation :
1

They told me they would give me a 26 $credit if I brought the truck back with 1/4 tank. We did & I never got the credit. When I returned the truck and asked if they would do the credit, The guy who took back the truck said “yes, we will give the credit as we see the same contract as you” and totally brushed me off. Horrible customer service! I will NOT be going back to this Uhaul again. Moving is already stressful, and they made it worse.

Siuamoa L. 
Évaluation :
5

With the computer system down your folks at the counter provided excellent customer service. They weren't standing still for a minute. I was very impressed with how well they were handling a very difficult situation. When the rep went to hook up the trailer he noticed I needed a 7 pin connector converter. He ran inside and found one for me to borrow. Thanks to the entire crew!

Daniel J. 
Évaluation :
2

The pickup truck I reserved, that was guaranteed to be available, was not available. I had to settle for a cargo van which, for the task I needed the pickup for, made things much more difficult. So much for the “This truck is guaranteed available or we'll give you 50 $”

Joshua S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik B. 
Évaluation :
3

Quit advertising 19,95 $/Day when a mere three hours costs 65,00 $ plus gas.

ROGER ALAN H. 
Évaluation :
5

Best U-Haul Site. Glad you are in neighborhood!

TERESA RUTH M. 
Évaluation :
5

I was grateful that you guys had the truck of the right size, unfortunately the design of the truck was not well suited for my design, the objects had alot of trouble getting past the well indentations. The brakes weren't so good and made strange noises. I think these trucks are great for moving clothes and some furniture but not heavy equipment. On a side note the person who helped me was very helpful.

ERIK S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY D. 
Évaluation :
2

It was super dirty. And customer service was not great. Then when returning. The questions asked if it was dirty I said yes. And charged me a 20 dollar cleaning fee. When it looked the same as when I picked it up. I had it for an hour. And picked up a couch with it. I did not make it that dirty. And want my money back. That is ridiculous.

Samantha R. 
Évaluation :
5

Perfect Great Customer Service

MICHAEL JOE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SONJA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALLY POULSEN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MING Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARETT JACK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY FREDRICK T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM HARRISON B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

IGNACIO R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDRICK PAUL B. 
Évaluation :
5

Best customer service yet. They were knowledgeable and friendly.

GREGORY WILLIAM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT MICHAEL W. 
Évaluation :
5

Very friendly and very efficient trailer rental. These guys make it easy! Merci.

BROOK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy S. 
Évaluation :
4

I rent here at this location often , this vehicle was NOT CLEANED the pick up bed lots of mud , rocks . The vehicle had less gas than the card stated. It was also not washed on the exterior. This was the first time i have received a vehicle in this condition. Usually there clean and sanitized. ???

JAMES ROBERT B. 
Évaluation :
2

While the vehicle was clean three miles into our trip the tire exploded and we were stranded on the side of the road for two hours. When this was taken care of by roadside assistance I received a phone call from our original drop off location of Gresham if we could go out of our way to drop off the truck at the Clackamas Town Center, which we did. We were told we would receive a discount and free extra mileage, but it does not look like that was applied. In this case our experience was not excellent, but rather below average.

SHAWN SELWYN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew L. 
Évaluation :
4

The truck was exceptionally loud - like abnormally so - I have rented plenty of U-hauls none of them were loud enough to literally make me jump every time i started the engine. Also, speaking of engines, the check engine light was on - although I am not sure if that happened as i was driving to return it.

Mike C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVIN JOSEPH V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODGER ALLEN B. 
Évaluation :
4

I originally reserved a 10' x 20' unit. A staff person at the location "un-reserved" the unit and rented it to someone else. Mr. Hall arranged to substitute a 7' x 23' unit, which ended up working out fine. Mr. Hall did an excellent job in this part of the transaction. Other staff members were very courteous and helpful.

R. ERICK J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B. 
Évaluation :
5

I'm a long-term customer of the Tigard U-Haul site and always find it to be a valuable and pleasant place to do business.

FREDERICK DALTON K. 
Évaluation :
5

Great experience— even had the pickup warmed up before I got in!

MARYJANE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marianoel G. 
Évaluation :
5

All good

BRADLEY EUGENE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FARSHAD M. 
Évaluation :
5

Always a great experience. I love the digital experience. You make it Easier!

Margie A. 
Évaluation :
5

Larry and his crew are always professional and consistently make renting their equipment a good, safe experience.

CARL FREDERICK P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD RICHARD L. 
Évaluation :
5

It was pleasure to deal with you. everything was good!

SANG C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve B. 
Évaluation :
5

Keep up the good work.

RABEL ALLON R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SEAN ELLIOTT P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristine S. 
Évaluation :
4

I believe I left m

JANIS V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stuart W. 
Évaluation :
2

The location and the van were fine, that awful bit was using the phoneapp to pick up. It was 40 minutes from the time I started trying to get through the check in process to leaving the parking lot in the van - I tried calling to say that the phone app processing wasn't working but couldn't get an actual human on the phone, only a useless recording, and finally found the chat icon (which wasn't readily obvious) and was told to login to the website instead, which then worked. This drove me NUTS, took forever and was super stressful and then had to rush like hell to complete the task I rented the van for. I HATED it. Staff at location perfectly nice and helpful, nothing but good to say about them. Less idiot automation, pay some humans to do a decent job.

Gaabriel B. 
Évaluation :
5

Abye was great fast and efficient

DARRELL S. 
Évaluation :
3

Noone told us about the check in on the app and that it would be a 20 dollar charge if we didn't do it right.

ROMAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca S. 
Évaluation :
5

Tom was what made this experience great. Super personable, but still super professional. Very cognizant of COVID safety protocol.

MELISSA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren H. 
Évaluation :
3

I am a regular customer who rents a van 2 to 4 times a month for business. I requested a van with a sliding side door rather than side cargo doors. When I asked if they could hold one for me I was told "NO". I was told "Whatever key is on the first hook is they van that they rent first". They just offered to cancel my rental order as a solution. VERY POOR CUSTOMER SERVICE !

WILLIAM HARRISON B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura S. 
Évaluation :
3

I hate the online process for reserving a truck. The checkout process is even worse through the application. I was never able to reach anybody by phone. Waited once for 20 minutes. A few days later for an hour. Another time for several minutes. I probably would go out of my way to find an alternative just based on my inability to contact the actual office.

Carl W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lubica B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN JAY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paxton F. 
Évaluation :
5

Great crew- can't think of any way it could've been better

Adam F. 
Évaluation :
4

We arranged this service over the phone. Next time we may do it online. Phone person made several errors.

JAMES M. 
Évaluation :
5

Great service. Staff were courteous and very helpful. A quick and stress free service. Thanks

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN CLARK L. 
Évaluation :
1

I had rented a Uhaul truck to move the remaining items that were in my storage. I ended moving these items that were left in my storage unit by myself, items such as a washer/dryer and Huge wall hanging pictures. I have emphysema causing me to stop several times cause I was having a hard time breathing. By the time I was done securing my belongings in the Uhaul truck it was after hours and I could not get out of the gate. I called the 800 number for Uhaul and got the answering service apparently, they got ahold of the general manager. The general manager told the answering service to tell me he's not going to open the gate and if I called the police to get out I would get it for trespassing. I informed uhaul's answering service that I have emphysema and I don't have an extra inhaler with me and could she try to get ahold of someone to let me. She eventually was able to get ahold of someone who providered her with a gate cade to get out. I would never recommend this business to anyone, not even my worst enemy! ABSOLUTELY THE WORST STORAGE FACILITY!

Deanna P.  |  Expérience générale 
Évaluation :
4

Access to the storage units should be extended later in the evening to 9 PM seven days a week.

Christopher A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan B.  |  Expérience générale 
Évaluation :
1

Worst customer service experience I've had in years. Moving is already stressful enough and the Tigard uhual location made things much worse.this is what happened: -when given a log in for the gate and a storage locker, it was put under the name "craigger hall" and not my name, I had to get this all fixed which took an extra hour. -the original locker I was given was broken. The door was sagging and the lock wouldn't align with the holes, so you couldn't close the door. So I had to completely move out from 307 to 309, which took another extra hour. -when I called to make a hitch appointment I was scheduled for the upcoming Monday. I called that morning to confirm my noon appointment and they said it didn't exist, so they rescheduled. When I called the day before they still didn't have it on the calendar, when I looked at my reservation it was for Little Rock, AR, not Tigard Oregon, had to reschedule a 3rd time and this took more time. I asked 3 times that they make sure my storage locker rental would terminate on the 23rd, each time they said no problem, then I get an email 8 days after the 23rd saying to remember to pay for my locker rent on the 8th, meaning it never got canceled. The tigers staff seemed annoyed rather than apologetic. I completely understand why the Tigard location has 2,3 stars on google and assume that rating will continue to plummet. All and all, you guys made life more stressful, your equipment was dirty and broken, and your staff is unhelpful and poorly trained. I will go out of my way to make sure no one ever uses your location.

nick l.  |  Expérience générale 
Évaluation :
5

I used uhaul for three dufferent moves! The guys great customer service!!! I didnt get their names but please look on the dates I was in and share with them they are "All Stars" HAPPY HOLIDAYS!! Ingrid Robinson

Ingrid R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALAN G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALAN G.  |  Premières impressions 
Évaluation :
4

Everything was great. I did have some issues getting into the building initially but that was resolved. And at the end of my time, I checked with the office staff and closed things out (recorded in the computer) but was charged for an extra month. It took returning to the location because I couldn't get through on the phone. Once there, it was easy to resolve, but having already moved away it was a huge pain.

rachel h.  |  Expérience générale 
Évaluation :
4

nothing bad to say. Staff was awesome!

dale p.  |  Expérience générale 
Évaluation :
1

Huge stain in the middle of the room, I don't know what it is. Some sort of green substance. Sticky and mildew on the walls. Water leaks into the room. Huge beam in the middle of the room that takes away storage space. Hallway is not maintained and it advertised as climate control unit, not even close. It's so cold in the unit and inside the building I have to wear my winter coat. They supposed heating units are so covered by mold And dirt ,I am not sure when the last time they changed the filters. Filthy and not sanitary.

Sarah W.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patricia L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen H.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kirsten S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

thompson c.  |  Expérience générale 
Évaluation :
5

I lost my credit card once and a staff member went above and beyond to help me look for it. He went and looked at cameras, he looked in the store, he looked outside, HE EVEN HELPED ME LOOK IN MY CAR!! If I ever need storage again, I will 100 % be coming back!

ALEJANDRA R.  |  Expérience générale 
Évaluation :
5

I moved 10 hours to Portland without knowing anything about the area the facility was located at. The U-Haul facility was great, well located, easy in an out and the units were clean. One month free was a huge bonus and I stayed another without feeling a money pinch. Definitely would recommend to anyone looking to store their stuff.

Todd N.  |  Expérience générale 
Évaluation :
5

The staff and process was very easy to work with. Being able to easily rent a truck is awesome.

Tod C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B.  |  Expérience générale 
Évaluation :
5

The free one month storage that comes with a truck rental is awesome! It allows relief from the chaos of moving until order is restored. Merci!

David S.  |  Expérience générale 
Évaluation :
5

Great staff!

David S.  |  Premières impressions 
Évaluation :
5

Very fast and efficient staff

Michael M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie P.  |  Premières impressions 
Évaluation :
5

Thank you for your excellent service!

Rebecca W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cadence W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becca S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lee w.  |  Expérience générale 
Évaluation :
5

Thank you to the team...it was a great experience & everything worked out perfectly. We highly recommend you to anyone needing moving & storage services.

Ken L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Becca S.  |  Premières impressions 
Évaluation :
5

staff was amazingly friendly & professional, very accommodating & helpful with a host of questions. transaction went extremely smoothly. very efficient operation. looking forward to possible future needs

Ken L.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JAMIE R.  |  Expérience générale 
Évaluation :
5

Friendly and efficient.

Rosa W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jay B.  |  Premières impressions 
Évaluation :
5

The facilities were secure and clean and we felt safe storing our belongings at this location. The staff was very accommodating when we realized the storage unit we had reserved was too small and allowed us to change it to a larger unit.

Blake S.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Paul P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elisa P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfredo S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared H.  |  Premières impressions 
Évaluation :
5

Larry is the consument professional and a very nice person. I would definitely recommend this facility to anyone who wants to store or move.

Ron W.  |  Expérience générale 
Évaluation :
5

Larry and his team are gr8. Don't know the name of the young lady that helped me yesterday ( she was working the units ..grounds) She couldn't have been more helpful and nice Thanks you

EILEEN E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfredo S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tara s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sager A.  |  Premières impressions 
Évaluation :
4

The only problem was the seal on the door. Yes your facility was well maintained but every time I came there were a ton of leaves in my unit:-( Please send my refund ASAP, Thank you!!!! Tom

Tom B.  |  Expérience générale 
Évaluation :
5

Been at this facility for years and have had nothing but excellent experiences. The staff has always gone out of thier way to be helpful, and even if they couldn't be, they have always been kind.

KELLY E.  |  Expérience générale 
Évaluation :
1

Horrible management, treated inhumanely by management of this location by being locked in the storage facility until 5 a.m.!!! Go elsewhere! Or get a lawyer... It seems corporate doesn't care either!

Casandra L.  |  Expérience générale 
Évaluation :
2

The storage facility was overcrowded with uhuals being stored on both sides of either ends trying to come out of the isles. I could barley get out to be honest. It was ridiculous and needs fixed.

crystal g.  |  Premières impressions 
Évaluation :
3

They didn't give me my receipt from the uhal rental

Joe L.  |  Expérience générale 
Évaluation :
5

Early phone calls to reserve and all on-site staff were always polite and thorough. Everything was professional and the accommodations were just perfect. Merci.

rosendo r.  |  Expérience générale 
Évaluation :
5

We had a really pleasant and enjoyable experience with the U-HAUL truck rental and U-HAUL storage unit rental we used in the past 2 months! This is a top notch organization all were GREAT to work with

David G.  |  Expérience générale 
Évaluation :
4

The staff was extremely helpful, the phone conversations good! Our only problem was the constant blockage after hours to the storage driveway and gate by return rental trucks. The 24/7 access is not.

David K.  |  Expérience générale 
Évaluation :
5

Everything worked out great for us. Thank you!

doug r.  |  Expérience générale 
Évaluation :
5

Despite having several customers at the counter late on a Sunday and troubles with the computers, the people at the counter were polite and patient. We were exhausted -- a long day. They were great!

LISA P.  |  Premières impressions 
Évaluation :
1

Rented storage space, was supposed to have 24hr access for the evening. Got there later that night with full truck and help, access denied. Now have truck parked at home for unnecessary extra days

Drew B.  |  Premières impressions 
Évaluation :
4

Staff was very helpful

RUSSELL B.  |  Expérience générale 
Évaluation :
5

Very helpful and accomodating

Priscilla G.  |  Premières impressions 
Évaluation :
3

Need some additional help near 5pm for closing. The team got it all done, but it was stressful near the end of day to get in the storage locker correctly during closing.

Teriko M.  |  Premières impressions 
Évaluation :
5

It was an overall great experience and they were very helpful and I am glad I chose them to store my things. I had my grandson with me and they engaged him in conversation and made it fun for him too.

Phillis T.  |  Premières impressions 
Évaluation :
5

Very helpful and easy to work with staff.

john c.  |  Premières impressions 
Évaluation :
5

This facility was great. Staff were extremely helpful and friendly.

Stephen N.  |  Expérience générale 
Évaluation :
4

The computers seem to not show correctly what storage units are available.

Alfredo S.  |  Premières impressions 
Évaluation :
5

.

nancy b.  |  Premières impressions 
Évaluation :
5

Check in went smoothly and the staff were quite efficient/helpful.

TERI M.  |  Premières impressions 
Évaluation :
5

Everything was fine

MARGET A.  |  Expérience générale 
Évaluation :
4

Always easy to get into my unit. Friendly staff

MARY O.  |  Expérience générale 
Évaluation :
5

Very helpful, knowledgeable and efficient. We were offered a month free storage and the facility are very clean and accessible. Would use them again.

Stephanie R.  |  Premières impressions 
Évaluation :
5

The truck was available at the time of the reservation and the service was excellent from your personnel.

John H.  |  Premières impressions 
Évaluation :
3

Everything was great except for the rolling door. I could not roll it up by myself. Had to always make sure I had someone with me to help get it up.

Rita W.  |  Expérience générale 
Évaluation :
4

Larry and the other manager were so nice and helpful would come back again if needed. Thank you guys

holly n.  |  Expérience générale 
Évaluation :
1

Larry provides organized crime storing stolen property, ignores sexual harassment. moved out 11,29 I have whitness, yet I'm getting emails my storage in going into lein. This is financial fraud.

Kristina O.  |  Expérience générale 
Évaluation :
5

The facility was great but your phone and internet services are worthless. Every time we needed help we had to go down to the facility. Once there the service was great. This was very inconvenient .

Pat E.  |  Expérience générale 
Évaluation :
5

I will never use any other company to move EVER AGAIN! I will recommend U-Haul to everyone from now on! They've been more than accommodating with our move. And they have really clean bathrooms too!!

Darlle B.  |  Premières impressions 
Évaluation :
5

Great job and very happy!

Andrew R.  |  Réservation 
Évaluation :
4

The unit itself was not well lighted.

Patrick H.  |  Expérience générale 
Évaluation :
5

Incredible service.

Shawna R.  |  Réservation 
Évaluation :
5

big problem with dropoff location being changed after I received my contract. Not online during trip so didn't see change of location. Could not change dropoffto uhaul storage that had available unit

Carrie T.  |  Réservation 
Évaluation :
4

My only negative was that I was charged 40 $for keeping the rental truck an hour too long. I wish you had told me that when I turned it in and not just charged my credit card later.

jayne f.  |  Réservation 
Évaluation :
3

Communication was nonexistent. I was told several times I would receive email notifications about the information I requested and never received any of the information I asked for.

Sam L.  |  Expérience générale 
Évaluation :
1

horrible all around service

Owaiss H.  |  Expérience générale 
Évaluation :
2

You can go ahead and contact me for the full story. I will be moving our storage out by the end of the month AND I will be leaving a nasty Yelp review. I'm am absolutely furious by how we were treated

Kirsten S.  |  Expérience générale 
Évaluation :
1

When I arrived the evening of my return I was unable to get to the storage unit without squishing myself between cars due to the fact that the gate was blocked and no one came to open it...

Owaiss H.  |  Réservation 
Évaluation :
5

Very convenient experience. Excellent value. I would improve the entry and exit surfaces of the building doors. Wheels on carts hangup and cause things to fall off cart. Need better communication.

jeffrey s.  |  Expérience générale 
Évaluation :
5

Merci!

David A.  |  Expérience générale 
Évaluation :
5

Merci.

Nadine A.  |  Expérience générale 
Évaluation :
5

Great facility and staff.

Janet G.  |  Expérience générale 
Évaluation :
5

Excellent Service. There my first go to.

MELVIN B.  |  Expérience générale 
Évaluation :
5

You guys helped me out tremendously, excellent service from everyone there!!!

Colin D.  |  Expérience générale 
Évaluation :
5

The facility is well maintained, and has also seen good improvements in the 8 years that I had a storage room. Security is taken seriously here, which isn't always the case elsewhere. Staff is nice.

DANIEL P.  |  Expérience générale 
Évaluation :
5

With the exception of dealing with the local police, regarding an alarm in the facility was going off, because I was at my unit in the middle of the night, all of my experiences were positive.

Cindy F.  |  Expérience générale 
Évaluation :
5

Fantastic customer service at the store.

Jonathan R.  |  Expérience générale 
Évaluation :
5

I was very pleased with the facility and staff. The staff went above and beyond to help me out when I was in a jam. The only drawback was limited space for pulling trailers in and out to load.

Julie T.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

Retour
Haut de la page