Évaluations des clients U-Haul sur Jean-Talon Ouest - déménagement et entreposage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul sur Jean-Talon Ouest - déménagement et entreposage

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charly O. le

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Le client n'a pas laissé de commentaire.

Joseph K. le

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The interior of the van was smelly and dirty(wet). I parked the van on its place and I returned it online but I was charged 23$ Extra. I called the branch and I was told that i will get a call back, also the agent was so rude with me.

JAY P. le

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Le client n'a pas laissé de commentaire.

Annick B. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

JOANNE F. le

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I have no complaints at the moment.

Lisa V. le

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Le client n'a pas laissé de commentaire.

Rayees H. le

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Terrible experience. The employee at the Uhaul (3850 Jean-Talon West) forced me to take insurance even though I was already covered with my own insurance. He refused to believe me unless I called my insurance company in front of him -- this was not possible given I was on a very tight schedule. Horrible customer service. I would not recommend to anyone. Going forward I will use Budget, Discount or Avis for my trucking needs.

Gary G. le

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Need a faster check in at the cash there always only one person working which takes longer to get served

Centre communautaire m. le

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We want to thank specially Mrs. Line Vaillant.for her assistance and amazing work. She is very kind and professional.

Laurent- Olivier L. le

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The staff is outrageous. They are simply not capable of doing anything. They dont want to be there.

Pierre Marcel C. le

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My original location was CLOSED despite confirmation. Wasted 25 mins on phone to sort out and ended up having to go to another location wasted an hour overall and lots of driving around

Jessica S. le

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I was told that a photo of both sides of my driver's license was now required to rent due to fraud risk. Given the concerns surrounding online data security, I resent having to take on the burden of this risk as a Uhaul customer.

Vahendy H. le

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I wiil leave my comment on google review

PAUL F. le

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Le client n'a pas laissé de commentaire.

Jonathan D. le

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It full time of rat my locker my staff got damage and smell. I have picture to be posted on Facebook to warn people about the Jean Talon Uhaul full of rat my belongings got damage.

guy B. le

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The call center was okay but when we got to get the truck they said we had to have it back by 6:00 am . I had reserved for 24 hours . Then we brought it back and app didn’t work . I had to call at 7:00 am to make sure not to be charged the 20 dollars . They confirmed that it would not be charged and I was charged . Had to call back and talk to many people before finally got an email saying it will be refunded . So ridiculous . The person at Jean talon was very rude and I made a complaint about him . Mostly this bad review is due to him . The equipment was good

CLINIQUE DE DENT D. le

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Le client n'a pas laissé de commentaire.

Isaac H. le

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My MasterCard got used somewhere to order clothes in the internet. I don’t use my credit cards often so I know it’s uhaul. Had to cancel my card very disappointing.

Eric R. le

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Le client n'a pas laissé de commentaire.

Ariel L. le

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Le client n'a pas laissé de commentaire.

GERARDO B. le

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Le client n'a pas laissé de commentaire.

Duy Tan T. le

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Le client n'a pas laissé de commentaire.

Nolan E. le

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Gréât customer service, I just wish it wasn’t so far away

KARINE S. le

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Honestly this was one of the best experiences I had. We needed a truck last minute to conduct a short notice move and Line at U-haul made our experience flawless. She was polite, kind, professional and just all good person. In this day in age that’s very rare. Just because of her I would rent from U-haul again. Thank you Jamie 612.720.4700

francois G. le

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Please don't charge equipement that weren't required by the client. There were covers and a lift in the truck and I was charged for using it while I didn't ask for them and didn't use them.

Bernard M. le

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Make sure that he wont be scammed like me.

Stephane P. le

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Le client n'a pas laissé de commentaire.

Jonathan G. le

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Great service. Good truck. They didn't make things difficult when I brought the truck back late. Thanks!

marie R. le

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everything was impeccable so I have nothing to change for the next client.

Frances D O. le

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The staff were friendly and helpful this made my task much easier. I would certainly recommend this site to a friend, France Olsen

Perry C. le

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It was a great experience!

HASSEN R. le

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Le client n'a pas laissé de commentaire.

ALEXANDRE L. le

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If you don't mind being mistreated or yelled at or not having your reservations being honoured (twice, for a locker and a truck) or being coerced into staying when I wanted to get out, then go ahead.

youcef n. le

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excellent.

Conor B. le

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Le client n'a pas laissé de commentaire.

Harvey C. le

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It would be far more appreciated if the contracts were offered in English. I am bilingual, yet prefer to have the choice of language. The contracts are difficult for me to understand so since you do business in the rest of North America and Canada included, you do have it. The laws in Quebec allow the availability in ENGLISH too

youcef N. le

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Le client n'a pas laissé de commentaire.

TADROS M. le

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Le client n'a pas laissé de commentaire.

Jean-Pierre D. le

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Le client n'a pas laissé de commentaire.

guylaine M. le

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Le client n'a pas laissé de commentaire.

Julien T. le

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Le service à la clientèle est horrible

Peter C. le

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Nothing in particular

Axel P. le

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Excellent service professionnel de location de véhicules. Il est bien meilleur d’avoir une réservation avant de venir au bureau, sinon le temps d’attente se peut être d’une vingtaine de minutes. Le matériel est en état impeccable, la localisation du magasin, les prix très compétitifs ainsi que le personnel aimable et professionnel rendent Uhaul Jean Talon une localisation idéale pour n’importe quel besoin de déménagement ou entreposage. Je reviendrai.

Dani W. le

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Le client n'a pas laissé de commentaire.

MAI XUAN B. le

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Good!

Anaida A. le

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The service is good once you're being served, but the waiting time, especially on a weekend, is absolutely ridiculous!! And the employees also agree! They should hire more people (for the weekend).

LILY S. le

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very good

MARY C. le

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The hallways were well lighted but there was no light inside of the storage and it was infested with mice There were mice droppings and pee on all my stuff There was even some mold Very unsatisfed 337

Nathalie P. le

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Super bon service à la clientèle!!!!!!

Candice K. le

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All staff were very kind. My storage unit was unavailable but they managed to find me another space I could use. I left feeling pleased by their additional help! Thanks!

Alexandra C. le

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Mrs Vaillant was very helpful. She did her best to find a solution to my needs. She was very cordial and professional!

Sarah H. le

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The staff were incredibly friendly and helpful.

Repare 911 I. le

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J’ai vraiment vraiment adoré le service je recommande

France M. le

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J’ai apprécié énormément l’accueil et la courtoisie de madame Vaillant ainsi que le personnel, à tout moment. Un grand merci ! Je recommanderai certainement vos services

succes c. le

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you should find a new manager mme line shes very impolite she talk very rough and if you not agree with her she will hang up the phone in your face the rest of the staff are perfect

Margaret E M. le

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The manager last night, Lynn on March 14th, was very helpful in showing me how to use the facilities and ensuring me of the safety of the premises.

hani k. le

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The employee was very helpful and energetic

CARLOS C. le

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Learn English!

Isabelle J. le

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When I had an issue with waste disposal the staff started threathening me with a fine and used a very accusatory tone. After18 months as a well paying client I expected better.

samira g. le

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Very good service. Thank you.

Jean Claude L. le

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Tout le monde a été gentil et attentif à mes besoins. Au delà de mes expectatives!

ROBERT EDGAR S. le

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The service was excellent and provided us with the temporary need for storage space in a location that is close to downtown Montreal.

sofiati i. le

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really perfect with a wonderfull team . keep the smile

Julien L. le

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Si je dois répondre à votre question, vous devrez faire cette page web avec la possibilité qu'elle soit en FRANÇAIS. On est au Québec ma parole!

amira t. le

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worse experience ever this is the second time i move and i go with uhaul & I make a reservation and get my reservation number and the location of pick up and when I go to take the truck its not there!

SUE M. le

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Rats destroyed my possessions. There were no rat traps. The halls were dark, lights taken out. Some staff were very good, but the manager at 3850 Jean Talon O., Montreal, was unprofessional.

ABIGALLE T. le

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They changed my storage size twice, the day before and on the day I arrived. The lights did not work and they didn't change them. Also changed the time of the truck I reserved to move out, twice.

fidahoussen h. le

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The representative was very helpful and gived an excellent service.

alice l. le

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The technical support was rapid.

NAFIOU I. le

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After 8 years of goods storage, I was very surprised to find my belongings in good state of conservation. This is the most powerful signal of your good services. I am greatly satisfied.

BRUCE M. le

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Your employees committed a fraud in the handling of the sale of the contents of unit 309 The buyer of the contents was not allowed to get what he paid $675 for. Martin your employee and Line

Elisabeth W. le

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No one answers the phone because you are so short staffed. When they do answer they placed me on hold twice for a n extraordinary. They charged me for an extra month when I prepaid which I had to ge

Sani C. le

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good service

Guy R. le

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X

Ali T. le

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I made a reservation via the web site and receive a confirmation. two days after when a I arrive to the facility, the unit was already ren and there is no other unit to replace. The agent was excellen

maxime b. le

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Good service

Jose H. le

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Plus I profited the fact that storage was very close to my home and, very close to the Echo site for disposal of unwanted things and also very close to a place where to leave useful things for gifts.

gerard b. le

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Very solution

TONY P. le

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Friendly and pleasant, staff.