Stick with getting the rental truck and equipment to the preferred location requested instead of going out of my way to get it. I called the day before and found out my pick location was moved. Ok I called the morning of pickup and found out my location changed again because the person dropped it off at the wrong location selected. Understood, but would have gone to the 2nd location to find out I need to go to another location. I did not get a phone call stated this or a text about the change. I called to be told my pickup location changed.Robert G.
Customer Reviews for Uptown Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Columbus, GA 31901
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Communicate with them on the process of picking up the U-Haul. We waited 2 hours trying to figure out how to get the keys and who to talk to. We went to a different location because the one we were at closed very early and did not help us. We were very furious and will probably not use U-Haul again.Justin M.
Le client n'a pas laissé de commentaire.Antonio H.
Le client n'a pas laissé de commentaire.DEMANDA D.
Le client n'a pas laissé de commentaire.Christina D.
Le client n'a pas laissé de commentaire.Gary J.
Le client n'a pas laissé de commentaire.Jacob B.
The service rep was very accommodating. He was readily available to receive my rental trailer.TEVIN C.
Le client n'a pas laissé de commentaire.Kalynn M.
staff was very courteous and helpful. The truck was exceptionally clean and ready. very impressive!Toni B.
Le client n'a pas laissé de commentaire.Carlos R.
Le client n'a pas laissé de commentaire.Samantha B.
The complete opposite of the rental pickup. The customer service was atrocious. Called me with severe attitude right off the bat because I mistakenly dropped the rental at the â€˜wrong' location. Stated it was clearly marked when it wasn't. Whoever called me, because they didn't give their name just started accusing me and telling me to come back in to move it, needs to either be severely retrained in customer service or out right fired. No business being in his job. Should be in the back of an office with no contact to the normal world filing paper work.Sean W.
Le client n'a pas laissé de commentaire.Edward C.
Le client n'a pas laissé de commentaire.Lloyd B.