1. If equipment was not ready I should have been informed the day before so I could have cancelled my movers. 2. If the key was not meant to be taken there should have been a lock on the Dropbox. 3. When the customer does pick up the phone answering employee should have been able to record the pick up and document the checking over the phone - taking down DL info, Milage, etc. do that the drop off could also be done remotely.
Ram P
Uptown Storage LLC
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbus, GA 31901
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Lack of vehicle availability atof pickup
Robert MNo person on sight and old broken vehicles in the parking lot.
DONALD LNo improve needed. The gentleman that assisted me was delightful. Pickup was easy and dropoff even easier. I will make this my go-to rental location.
Don OI was running behind in picking up the truck. I revived a call from the location just checking whether I was still coming. I advised that I was 10 minutes away. The young lady hung up. When I arrived, there was no one at the location. I knocked, no answer. Not knowing if I was in the right location or not, I called customer service. They attempted to reach someone but no answer. Eventually, I was given the lengthy process to check in online. Once I gained access to the truck, the dolly in which I requested was not in the truck.
Keith M