Customer Reviews for Victory Fuels
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Anniston, AL 36207
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 8h am à 8h pm
Heures d'ouverture spéciales
- 5/12/2021 - 7/3/2021: 9h00 am - 8h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brent B.
Le client n'a pas laissé de commentaire.Major A.
Everything was fine.Debra H.
Al is wellDennis E.
Agent was kind efficient and expedited purchase up. Seemed less than 15 minutes processed in attach the trailer and a driving rain storm tested and we are on our way. I highly recommend a very kind man. I will always use him for for the U-Haul needs.Michael H.
We were charged twice for 221.00. Several people have mentioned they can see on the record we were charged twice in one day but we still do not have our money back. We will not be doing business with uhaul again.Kelvin W.
Le client n'a pas laissé de commentaire.Jerry H.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.JOHNNY E.
Le client n'a pas laissé de commentaire.Cassandra A.
Le client n'a pas laissé de commentaire.Diana W.
Great experiencePaul L.
Le client n'a pas laissé de commentaire.Danny I.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Shandreka V.
Le client n'a pas laissé de commentaire.Shannon B.
Le client n'a pas laissé de commentaire.GERALD L.
I signed up for rental on line, application would not load when at pickup location, no answer on customer service, ended up going inside and having someone take care of rental process, I believe it cost me additional money.John N.
The men who gave me the uhaul was very rudeBrittney Y.
Everything was wonderfulKhadija K.
Tire pressures were very low & should be checked prior to rental.Donald Y.
Le client n'a pas laissé de commentaire.Hollis F.
Le client n'a pas laissé de commentaire.john F.
Very pleasant. Very friendly. Inspected truck and trailer with me. A perfect end to a long long day. No problems, just professional, knowledgeable and helpful.Jovett J.
Le client n'a pas laissé de commentaire.Joshua B.
Not only were they understaffed and not able to properly review the truck as I turned it in, they also sent me a 25 $charge the next day for not folding blankets. Very sneaky way to try to make 25 $after I went out of my way to pick up the truck and U-Haul changed locations on me due to no fault of my own. In addition to that also charged me an extra day on the tow trailer and insurance when we had previously only discussed an additional day for the truck itself.Vincent P.
Possible do away with the after 9 p.m. drop off fee.Johnnie P.
Equipment was fine and the staff was great. Wish U-Haul would get prices online to match the stores though, 5 $difference. Also make you get 2 days even though I only needed for 2 hours.Michael A.
Every thing went really well, I won't hesitate to Go back there when I need anything, thank you.Gary T.
There was no clear places to park a 20-foot truck and auto transport. The one place that I could park. Had a dumpster and a personal vehicle fart in the way. It would be a better convenient for the customer if they had clear spots to park each item.Jessica H.
Le client n'a pas laissé de commentaire.Olivia J.
Whew! Moving made easier! Thank you!WILLIAM B.
Le client n'a pas laissé de commentaire.Irfan R.
Very pleasant experience. Easy to pick up truck and also return it.CHARLES B.
Le client n'a pas laissé de commentaire.Salih C.
Le client n'a pas laissé de commentaire.Doyle H.
Le client n'a pas laissé de commentaire.tony B.
The man that was working was extremely helpful, nice and answered every question, patientWayne R.
Le client n'a pas laissé de commentaire.Melissa W.
Le client n'a pas laissé de commentaire.Randy K.
Le client n'a pas laissé de commentaire.Joey T.
Le client n'a pas laissé de commentaire.Jonathan C.
Le client n'a pas laissé de commentaire.Wanda T.
ashes, in ash tray. Front window dirty. Previous driver's rental contract was in there. Old face mask left in cab of truck. He was not very friendly.Terry J.
I reserved a 19,95 $ truck. However, when presented for pick up, discovered it had been wrecked. The dealer replaced a larger truck for same price. Prime epitome of customer service.Geraldine T.
Le client n'a pas laissé de commentaire.Andrea G.
Very nice rep and great service.Marrilu S.
Le client n'a pas laissé de commentaire.JIMMY G.
Le client n'a pas laissé de commentaire.HEMANTKUMAR P.
Le client n'a pas laissé de commentaire.Ramon E.
Very easy process and truck was clean and staff friendly.Robert M.
What ever fits customer satisfactionAntonio J.
Not charge hidden fees that aren't agreed on up frontSteven L.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.Peter N.
Absolutely nothing. This establishment was very helpful and caring to my needs. No wait time. And they answered every question I had for him.Nineshea F.
Le client n'a pas laissé de commentaire.Bernice Z.
The owner was very accommodating and professional!Yulanda C.
I had a reservation and had to wait for someone to process my reservation.Randy G.
Well , not Victory Fuels problem,but this was the 3rd place I was sent to pickup this trailer U haul failed to contact me and tell me pickup location had changed. This cost me time and money driving all over to get my trailer.michael S.
Le client n'a pas laissé de commentaire.Briana S.
Everything was great and customer service was superb !!!!Amber V.
Le client n'a pas laissé de commentaire.Skyler T.
Le client n'a pas laissé de commentaire.Gilbert B.
Le client n'a pas laissé de commentaire.Zachary T.
I can't think of anything right now. It was a quick and easy rental process. This U-Haul affiliate is centrally located which was helpful for renters who live right in town since others are out on the edge of town. It is also located right off a major thoroughfare and the lot it is on is spacious making it easy to drive into and out of unlike other sites in this area where you have to wait and line up to get into and out of the lot because the lot is tight and the facility is too small for such high volume.Jacquelyn B.
I went to 4 different locations on 11/22/19. They didn't have the equipment I needed. I came back on Monday 11/25/19 and still didn't have the right equipment. I finally had to drive to another location and pick up the truck, then drive back to the original location and pick up the trailer. Very poor experienceKevin L.
Le client n'a pas laissé de commentaire.THOMAS P.
It was great to have an option that was open later than other pick up locations.Marshall N.
Le client n'a pas laissé de commentaire.Kathryn L.
Truck felt almost unsafe to drive. Bald tires all around the truck which is NOT safe!!Brian B.
Le client n'a pas laissé de commentaire.Daniel M.
This location was a joke. Never do business with this place. My best advice - Rent from another COMPANY! RUN AWAY FROM UHAUL !Gary C.
Le client n'a pas laissé de commentaire.Jesse G.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.William K.
A big help with no waitGlen D.
Le client n'a pas laissé de commentaire.khadija K.
Le client n'a pas laissé de commentaire.Ryan T.
Le client n'a pas laissé de commentaire.Dylan F.
Dropped tow dolly off. On the way to return it a fender came loose and was dragging on the road. We pulled over and examined it only to find that it had been held together by makeshift metal wiring. It had obviously been that way for some time as it was rusted and had finally given out. Explained this to the drop off manager and was told there would be no issues. 2 weeks later my account is charged 150 $for damages that had obviously been committed by the previous renter. I will be going to the local news and social media in hopes that I can save someone else this ridiculous hassle.Donald S.
Le client n'a pas laissé de commentaire.Teresa B.
Le client n'a pas laissé de commentaire.Teresa B.
He was very professional and knowledgeable and very helpful going out of his way to get us accommodated.Richard L.
Le client n'a pas laissé de commentaire.James P.
Lights on trailer were not working properlyDonald Y.
Le client n'a pas laissé de commentaire.mike W.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Don Y.
Le client n'a pas laissé de commentaire.Ralph R.
Le client n'a pas laissé de commentaire.tarea N.
Le client n'a pas laissé de commentaire.Victor M.
Was friendly!Timothy L.
The vehicle was new with less than 13090 total miles. Yet the air conditioner failed to work the entire weekend. The Ashland AL Uhaul location failed to answer their phone for a week and had replacement trucks available had they been open. We were glad we picked the exact truck we needed for this move of furniture from my Moms home being sold but very disappointed the dealer in our hometown was essentially closed for a week prior to our need.Dwight Y.
The truck was in bad condition it was very loud like something was about to break down will not rent from this location againJacqueline T.
Very nice man! He explained everything very well I strongly recommend this location for Uhaul rental. I will definitely go to this location again.mike W.
Rough ride in truck tires need rotated or new ones. Bumpy ridetyrone M.
The truck was obviously not serviced and instead of having someone move my stuff into another truck, U-Haul had it towed to my storage unit and a lot of my furniture got scratched and dented when the truck was put on the tow truck and everything shifted! Not happy with my U-Haul experience at all!!!Tammy H.