Customer Reviews for Victory Fuels

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Victory Fuels

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Amber V.
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Everything was great and customer service was superb !!!!

Skyler T.
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Customer did not leave a comment.

Gilbert B.
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Zachary T.
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Jacquelyn B.
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I can't think of anything right now. It was a quick and easy rental process. This U-Haul affiliate is centrally located which was helpful for renters who live right in town since others are out on the edge of town. It is also located right off a major thoroughfare and the lot it is on is spacious making it easy to drive into and out of unlike other sites in this area where you have to wait and line up to get into and out of the lot because the lot is tight and the facility is too small for such high volume.

Kevin L.
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I went to 4 different locations on 11/22/19. They didn't have the equipment I needed. I came back on Monday 11/25/19 and still didn't have the right equipment. I finally had to drive to another location and pick up the truck, then drive back to the original location and pick up the trailer. Very poor experience

THOMAS P.
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Marshall N.
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It was great to have an option that was open later than other pick up locations.

Kathryn L.
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Brian B.
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Truck felt almost unsafe to drive. Bald tires all around the truck which is NOT safe!!

Daniel M.
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Gary C.
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This location was a joke. Never do business with this place. My best advice - Rent from another COMPANY! RUN AWAY FROM UHAUL !

Jesse G.
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George S.
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William K.
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Glen D.
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A big help with no wait

khadija K.
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Ryan T.
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Dylan F.
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Donald S.
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Dropped tow dolly off. On the way to return it a fender came loose and was dragging on the road. We pulled over and examined it only to find that it had been held together by makeshift metal wiring. It had obviously been that way for some time as it was rusted and had finally given out. Explained this to the drop off manager and was told there would be no issues. 2 weeks later my account is charged $150 for damages that had obviously been committed by the previous renter. I will be going to the local news and social media in hopes that I can save someone else this ridiculous hassle.

Daniel F.
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Teresa B.
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Teresa B.
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Richard L.
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He was very professional and knowledgeable and very helpful going out of his way to get us accommodated.

James P.
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Donald Y.
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Lights on trailer were not working properly

mike W.
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James P.
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Don Y.
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Ralph R.
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tarea N.
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Victor M.
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Timothy L.
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Was friendly!

Dwight Y.
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The vehicle was new with less than 13090 total miles. Yet the air conditioner failed to work the entire weekend. The Ashland AL Uhaul location failed to answer their phone for a week and had replacement trucks available had they been open. We were glad we picked the exact truck we needed for this move of furniture from my Moms home being sold but very disappointed the dealer in our hometown was essentially closed for a week prior to our need.

Jacqueline T.
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The truck was in bad condition it was very loud like something was about to break down will not rent from this location again

mike W.
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Very nice man! He explained everything very well I strongly recommend this location for Uhaul rental. I will definitely go to this location again.

tyrone M.
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Rough ride in truck tires need rotated or new ones. Bumpy ride

Tammy H.
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The truck was obviously not serviced and instead of having someone move my stuff into another truck, U-Haul had it towed to my storage unit and a lot of my furniture got scratched and dented when the truck was put on the tow truck and everything shifted! Not happy with my U-Haul experience at all!!!

Teri A.
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gerald K.
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james R.
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Owner was extremely helpful and did exactly we needed done. We will rent from him again.

robert C.
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marshay M.
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Johnna S.
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jeremy N.
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The owner was very courteous and helpful with any questions I had. If I have to rent again I will definitely use them again.

samuel W.
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blake H.
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Keep up the good work

david S.
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Apparently, they did not have boxes for sale. I had to go to the location on US 78 in Oxford in order to get boxes.

John H.
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tavaris H.
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Kandis W.
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Jerry J.
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Anthony C.
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Awesome

Glenda S.
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richard A.
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donna B.
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Wouldnt recommend any uhaul product to anyone

Rodney R.
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Valentina C.
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Great customer service!!

David K.
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David G.
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Personnel’s other job caused delays due to waiting on other customers. This is a gas convenience store

deangelo B.
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Andy J.
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andrew C.
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charlie L.
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victure d N.
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earl L.
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tamekia W.
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mary S.
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Whitley V.
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hakan A.
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Tonya e E.
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Elaine J.
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The man talked over the phone. Never sent me an emailed receipt. Horrible..Horrible...Horrible

Traci M.
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Robert H.
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We had a wonderful experience with them. My fiance and I drove from Vermont to Alabama and had some delays on the way making us a few days late on getting the uhaul back. But the staff was more than understanding! We recommend this site to anyone!!!!

lowell C.
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thomas W.
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Alan K S.
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jhon C.
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excellent service

Cyrus H.
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I also picked up at the Roanoke location for a return move. Since the Roanoke location was closed on Sunday, everything was prereserved . On Sunday the website would not let me complete the checkin. After a call to the management at this location , a representive open the store and took care of me. He went far and beyond to assist his customer on their day off.

MARK D.
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This was the best experience I have ever had with Uhaul!

debra S.
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Dion F.
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Gary B.
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ken H.
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Nothing. This place does it for the customer. Start to finish.

waleedsubhi M.
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terrence M.
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samuel H.
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stephanie W.
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marvin K.
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larry L.
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CHARLES T.
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eddie L.
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service was great

Richard B.
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I booked with this facility Your online system sent me elsewhere To choccolocco Road instead by text message I booked for a man the following day at the same facility and your online system books elsewhere luckily the owner at this gas station called your people and got it fixed I don't find it appropriate that you're prioritizing vendors based on your needs and not my needs I booked the trailer today I booked a truck tomorrow I don't trust your people the fact you change my reservations by text message. You people are very dishonest and cheating your franchises. from now on I will no longer use your online booking system and I'll just go into your franchises where I see appropriate You people are very dishonest and prioritizing where you want booked. Twice in two days you change my reservation You're very dishonest

james S.
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Excellent customer service

charles M.
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Customer did not leave a comment.

stacy R.
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always the provide friendly service

mary L.
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Was lasr minute decision to rent a uhaul here and everything went great. Very helpful.

Andy J.
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very friendly service I would highly recommend this location thanks

Jerome B.
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I always like using this location,

bobby J.
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always great service ,quick & helpful

No reviews have been submitted for this location.

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