It was a convenience store/gas station that happened to have uhaul trucks. They were NO help. I had to switch pick up locations b/c my booked location didn't have the truck I ordered. Uhaul didn't adjust my mileage, even though I was now at least 13 miles away from my home. My drop off location was NO help; he talked to me via cell phone, couldn't access (or wouldn't) my agreement and told me I would have to call someone. Um, I thought he was the someone. Below Poor, if that was an option.ERIN M.
Moving Truck Rental in Anniston, AL at Victory Fuels
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Anniston, AL 36207
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 8h am à 8h pm
Heures d'ouverture spéciales
- 6/22/2021 - 7/22/2021: 9h30 am - 8h00 pm
- 7/23/2021 - 7/29/2021: Fermé
- 7/30/2021 - 12/31/2021: 9h30 am - 8h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Anniston, AL 36207
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very easy process; will use them in the future.Andre P.
Update system to show availability beyond 4 hours. I chose my unit for 10 hours and prior to finalizing my order I double checked my request. After I reserved the unit, the system automatically converted my request to 4 hours. Email confirmations do not show order details only tells you to log in. It was not until I went to pick up the vehicle that I found out the order did not reflect what I chose. I spoke with 3 reps. from U-haul who could not help and I had extremely long wait times between each conversation. Finally I was told if they extended the hours I would have to pay for 2 rentals. It all boils down to the fact that someone else already booked the vehicle for after my time and the system did not provide warning the vehicle would not be available after 4 hours. This was an inconvenience to my entire day.ShaTara M.
Easy pick up and drop offRashada S.
Correct your billing. You over charged me $14 for mileage that was incorrectly logged. I posted photos of the mileage in a dispute when i entered the vehicle and was still charged for the excess mileage, for which I would like to be refunded.Tamera S.
Provide a more timely pick up. Took too long to pick up my rental.Steve T.
Everything was fine.Debra H.
Al is wellDennis E.
Agent was kind efficient and expedited purchase up. Seemed less than 15 minutes processed in attach the trailer and a driving rain storm tested and we are on our way. I highly recommend a very kind man. I will always use him for for the U-Haul needs.Michael H.
We were charged twice for 221.00. Several people have mentioned they can see on the record we were charged twice in one day but we still do not have our money back. We will not be doing business with uhaul again.Kelvin W.
Great experiencePaul L.
I signed up for rental on line, application would not load when at pickup location, no answer on customer service, ended up going inside and having someone take care of rental process, I believe it cost me additional money.John N.
The men who gave me the uhaul was very rudeBrittney Y.
Everything was wonderfulKhadija K.
Tire pressures were very low & should be checked prior to rental.Donald Y.
Very pleasant. Very friendly. Inspected truck and trailer with me. A perfect end to a long long day. No problems, just professional, knowledgeable and helpful.Jovett J.
Not only were they understaffed and not able to properly review the truck as I turned it in, they also sent me a $25 charge the next day for not folding blankets. Very sneaky way to try to make $25 after I went out of my way to pick up the truck and U-Haul changed locations on me due to no fault of my own. In addition to that also charged me an extra day on the tow trailer and insurance when we had previously only discussed an additional day for the truck itself.Vincent P.
Possible do away with the after 9 p.m. drop off fee.Johnnie P.
Equipment was fine and the staff was great. Wish U-Haul would get prices online to match the stores though, $5 difference. Also make you get 2 days even though I only needed for 2 hours.Michael A.
Every thing went really well, I won't hesitate to Go back there when I need anything, thank you.Gary T.
There was no clear places to park a 20-foot truck and auto transport. The one place that I could park. Had a dumpster and a personal vehicle fart in the way. It would be a better convenient for the customer if they had clear spots to park each item.Jessica H.
Whew! Moving made easier! Thank you!WILLIAM B.
Very pleasant experience. Easy to pick up truck and also return it.CHARLES B.
The man that was working was extremely helpful, nice and answered every question, patientWayne R.