Le client n'a pas laissé de commentaire.
Brad M
Customer Reviews for West York Agway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly and helpful staff
Timothy ESuper friendly and helpful gentlemen that assisted me with both pick-up and drop-off.
Tim EDon't change a thing
BILL LI was switched to this location after the truck I had originally ordered became unavailable. This ended up being an off-hours pickup - which became an extensive headache, as the location had not set up the truck pickup correctly. It took over an hour for me to get the truck, which set me behind on my move. I'm not sure if this was the location's issue of the U-Haul online service. But, it was very problematic.
Joanna SThey were very nice and made the pick up easy. But upon rturn we were charged a fuel fee because it is showing on the paperwork that we returned the van wth 3/4 of a tank oif gas instead of the 7/8 that it actually was. I submitted photos on the return app as intructed and yet we were still charged an additional amount that we should not have been. I sent an email to the email address listed on the invoice but I have not heard anything back yet.
Linda PThe staff went out of their way to make sure I had the best experience with U-Haul. A truck that initially had been selected had some issues and they quickly replaced it with another truck. Very please with their service.
James DThe truck was in poor shape and thought it was going to leave me sitting. Do better with the upkeep of your trucks. Sad
Daniel CNothing, we love your customer service
Regina jPick up was easy and a very friendly experience A++
Christopher CStaff at the West York Agway location were extremely pleasant to deal with and incredibly helpful. There is no doubt, when in need of these services again, that I will go through them for sure!
caitlyn FI spoke with Dave at the Roosevelt Ave. location in York. He was great to deal with and sent my reservation to West York for pickup. So the total experience from start to finish was smooth and efficient.
Antony Pdouble charged my card for 92.32, which put me over the limit,, with more charges,, Great Service!
Kateri KI always rent my U HAUL vehicles here. Staff is very pleasant and helpful. I will continue to return here as long as I live in the area. 10 out of 10 rating for these folks. I've rented a few times from them and never had and issue.
RICHARD RThe agway staff are always excellent 💪💪
JARED FHours are not convenient and the online process for getting a truck is terrible and leaves a lot to be desired!!!
Gilberto AIncredibly helpful. Kind. Knowledgeable
Jen PGreat location excellent service!
james cVery friendly and personable
Geoffrey BFriendly and helpful
veerasammy cTo take the pickup off the advertising if not available at some locations.
jacklyn aI got screwd over over not once but twice by yall that's not right to a buisness owner at all....
daniel kNothing at all excellent experience and service
Charles Mgood staff
James AThe equipment was ready as scheduled and the pickup and return process was quick and easy. The staff was very helpful.
Richard SDid not deal with this location directly, I did everything on the app. The issue I had was with the app/pick up. I had to come back THREE different times to try to pick up over two days. Had to move my reservation each time. Every time I went to try to pick up, I would get errors when attempting to check in, and the people that called my wife to verify my identity were very rude. The pick up process as a whole was very very frustrating and quite honestly rediculous. If using the app to pick up is going to be this difficult, it shouldn't be offered as an option. I had to take an additional day off of work to come in the following day to pick up the rental and lost a day of moving time. Very unhappy and disappointed with my experience.
Zachary MI was truly satisfied with the U-haul up and down the road it's in good condition he had no problem thank you for your service
patrisha jOverall great job and a friendly, thorough customer service experience!
JOSEPH Hgreat service. very friendly. very helpful.
Randall ZWas charged $7,56 for ????? at drop off Why?
Michael BBest Uhaul location in York, Pa. Always on the ball and come through for all our rental needs 🙌
JARED FI had a really good experience with the whole process fast service professional counter person
PAUL BThey give truck to someone in my name I didn’t give permission
Raul GFast, friendly service. Excellent uhaul dealer. Will recommend to everyone
JARED FThis location was excellent! Noah helped us and he made sure we knew clearly how to handle drop off after hours and made sure equipment was in satisfactory condition before leaving with the truck. However, I will say the Uhaul app which I was told to download is a nightmare. Even after chatting online with a service rep, my order never was attached to the app. I asked that furniture pads and a furniture Dolly be removed from my order and it never was. Please work on the app to make it more intuitive and user friendly.
Ed WIt was a fun family experience. Fast easy with ni problems. Made home safe .
Latisha STold the young man when I picked up the truck exactly when I would be bringing it back. He gave me a price which I paid. The next day they're calling me asking when I'm dropping the truck off. They said "Oh well then we have to charge you an extra day." They said it would be an extra $39 so even though the original salesman misquoted me I wasn't going to argue about the $39. When I got the final bill it was more than twice that so I called. "Welll there's additional fees, taxes bla bla bla". I have no problem paying what I owe but their communication skills and full explanation of costs involved are very poor.
jeffery OExcellent service à la clientèle. Team at Agway goes above and beyond for all of our Uhaul rental needs. Fortement recommandé!
JARED FExcellent group at this location. Best Uhaul dealer in the York area!
JARED FThey all were very nice
harold tExcellent team at this location, always go above and beyond to provide superior service! This is York's best uhaul location!
JARED FThe staff is very accommodating. Always an excellent experience here!
JARED FThe team at Agway are top notch Uhaul dealers. Definitely my go to for all our rental truck needs. Highly recommend this location!
JARED FEverything turned out perfect
craig s