Le client n'a pas laissé de commentaire.
IRENE M
Customer Reviews for Wildomar Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
There's nothing that you can. Do you have excellent representation of the brand.
STANLEY POverpriced !!! To use a truck to move 6 miles 200 dollars is excessive and you claim low intown moving cost
MATTHEW MNice customer service 👌
DARIAN TThe gentleman that helped me was friendly and professional.
KE LAucun
CHARLES DThis location is by far better than any I’ve gone too from LA, Vegas and other branches in Riverside co. Quick, efficient, friendly.
KATHLEEN JThe gentleman that helped me was kind, helpful, fast and efficient. Wouldn't change a thing. Will be renting again this week.
KATHLEEN JPatrick was extremely helpful and immediately ready to serve my needs. When I returned with the 26' truck he immediately came out to check me out. I have rented many times in the past. This is by far my best experience. Thanks to Patrick.//
KENNETH FI feel robbed because the employee of your dealer, he just calculated wrong miles. I took a picture of the equipment mileage when I took the truck out and it was very different, my total mileage was 86 miles and you're charging me 188,57 miles, so I will never come back to U_HAUL, and I'll never recomend your business
OSCAR COne of the few rental places I can find a 4 x7 trailer. Employees are great
JOEL WVery helpful. No issues
Chris PExcellent customer service
Mary LDrop off was easy as I did all the work. I went inside to drop the key off in the box and was greated by an associate who took the key from me. I went inside and waiting in the ac room for my Uber.
Jason SMaybe a second person in the shop. The poor guy was running around with customers coming in while helping me.
juan tVery expensive, I used the truck for two hours to pick up a mattress I do not think mileage should be charged. I would have been better off renting a truck from Home Depot
Tracy LThe gentleman that checked us in and out was super friendly and nice. The young man who was the helper was nice but didn't seemed confused I was not happy to be charged for gas when I had to make two trips back to the location. I had ordered a hand truck/dolly and the man at the counter told the runner guy twice to make sure we had it. We get home and it wasn't there. We had to drive back to pick it up. It cost me gas money to drive back to the location and we made the comment that we should be fair on the gas used which wasn't much. I know it sounds petty, but sad to be charged for gas when I had to go out of my way to go pick up the dolly that the tech was told twice to make sure was in the truck.
Dawna LAs much as moving sucks, Christian was epic. Very professional as for thorough. The only issue I had was the website. I wanted to rent a van and the website said there were no vans available in this area all the way out to Riverside. I pull up and sure enough there are 2 vans sitting in the lot. But other than that, Christian was an awesome consultant. Merci
MARK SThe staff at this location is/was very nice and professional. Went Above and beyond to help me and my accommodations. Would definitely 100 % return the next time I need a rental.
Tiffanie PAmazing Service!!!!
Felix JThe people are great friendly, helpful, and quik great prices. You couldnt ask for anything better
Michael PAll good, the gentleman who assisted me was excellent.
guillermo rEasy and convenient
Chantel AMission trail location is always a great location to rent from
Chantel AGood service
Willy DMandate some form of continuity in Locations. It always appears that you have considerable mom and pop locations rather than the nice, clean well presented locations in the Urban Citys. You also need to have surprise inspections of your facilities in both the Urban and suburban locations with a criteria that rates your facilities based on a certain criteria that continuously with the intent of upgrading the professionalism of your organization. Its not enough to have a large number of franchisee and company locations. Just walk into a IN-N-Out burger or McDonalds location anywhere and you will see the continuity and presentation that the companies require of all locations!
michael YFirst off try having the equipment at the location I reserved it at. Second, when you make a customer go to another city to pick up the equipment try to at least open on time.
Aron LGuy at the desk was fantastic, even hooked the motorcycle trailer up for us, did what we needed it for, and it's already returned. Happy Customer, thank you
steve wI think theirs very little room to make things better, the service was great, I was in and out with delays.
JOSE FTruck was stinky & the doors would not shut properly. Very expensive too
Aimme DHappy customers
Armando REasy pick up. We had a one way rental only
Lanny RVery satisfied
Yolanda gExcellent service, easy process.
Patrick NI rented a 10' truck and it drove like a tank. The roof had prior damage so it would pop while driving. Scared the crap out of me.
Renae DCustomer service was very good.
ana gWHEN WE CAME TO RETURN THE RENTAL THE "YARD" WAS CLOSED FOR LUNCH. IT WAS POSTED THAT THEY TAKE LUNCH AT A SPECIFIC TIME, WE JUST DID NOT NOTICE IT UNTIL WE WERE READY TO TURN IN THE TRAILER
Teresa JVery professional and a very good experience in both pick up and drop off. Excellent service!!
Kathleen CThe truck sounded like it had an exhaust leak,
jesus jExcellent costumers service
jose sCustomer service wise, it will help better if the person who is doing customer has it. The person who was in charge was not really approachable. He might need to find another line if work if he can't deliver a proper response to his customer. The day we pick up the truck and the day we return it he was the same un approachable person. We purchased a box for our tv but unfortunately it won't fit in our car we ask if we can leave it there and pick up the next day but the response was we are not a storage and can't keep the box for a couple days. The fact that we just pay for it. I hope that management give some attention to this person because is the front end of the U-Haul company. Merci.
jonathan mLe personnel était amical et serviable. Equipment was convenient to get to and easy hook up.
Christopher FNothing.its well maintained & the people that work there are friendly.
sharon rVery easy and the attendant when I got the truck was very professional and attentive and kind. And when I return the truck he was pleasant and attentive. Great place to get your Uhall needs.
julie hShould have told me they were closed an hour for lunch when I made the reservation. Had to use my phone to send them pictures of my drivers license. Very rude- employee kept his dark sun glasses on the entire time he processed my request. He yelled at my disabled husband about where he was parked. The office/kitchen was filthy. But I needed the trailer!
Jan M