Wanted to do an after hours return. Couldn't contact location directly. Had to go through your customer service SHO started s message was sent to this facility and they would call us back shortly. They never did. So I was on the phone, on hold for an hour with uhaul for nothing. Had to scramble to find a place to park this trailer overnight. I will never use this location again. I Will leave a poor review on other web sites for them as well!David O.
Trailer Rental & Towing in Wildomar, CA at Wildomar Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wildomar, CA 92595
(Mission Trail and Lemon St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 8h am à 2h pm
One-Way and In-Town Local Rentals in Wildomar, CA 92595
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
This was my best U-Haul rental experience to date. Thank you very much.Patrick L.
Again, outstanding customer service.Rosalynn C.
Great customer serviceJORGE V.
I had two people on the phone for 2 hours trying to fix an issue where I could not check in/return the truck. I had a baby crying, and I was just about ready to leave the truck there without checking in online when someone answered both of us at the same time. There is no reason why my appointment should have been lost. Every time I tried to check the truck in, it said that I had no reservation. When I tried to add it using the reservation number, it would not let me. If I put in the incorrect reservation number, it would say no reservation found. If I put in my correct reservation number it would search for a long time, and then go back to the previous screen, with no message. Finally after 2 hours, customer services was able to get this fixed. Also, the other person calling had someone answer and hang up on them, and the first person I spoke with said that they could not help me and put me on hold forever again. I realize that a lot of people are getting hacked these days, but you need a better process for customer service when something like this happens.John F.
Gentlemn that serviced us was very good. We had picked up the pick up at 4:13pm on Saturday for a 24 hour persiod. since this location closes on Sundays at 1pm. The gentleman at the counter advised us to park the truck at the gate, follow the online link to return the vehicle upon our return. Everything went smoothly EXCEPT where they overcharged for an additonal day and also for the insurance? Granted I was 24 minutes late returning the truck. But really?? I have been on hold with Uhaul for 37 minutes listening to the same recording. Finally a rep comes online and says that I need to talk to someone in CS, which was the option that I selected. So I was transferred into another waiting game where they are saying the wait to talk with someone is 20 plus minutes..... Total waste of an hour worth of my time. Uhauls online or phone customer service support is really lacking in my experience...Steve C.
No one there when truck was dropped off even though it was still within time open- hot and inconvenientDALE B.
I would give the sfaff five stars and excellent. Issue is they are understaffed. Not their fault. Took a while to get goin but once we did it was awesomeCraig M.
Very curtious, professional, efficient. Great experience would highly recommendRAY J.
Office agent had much too much to do for one person and needs help with yard work. Schedulers are not in tune with equipment actually available and it's condition. Our assigned truck had a dead battery!!!!!JESUS Q.
They told me to park the truck in the lot when I was done and said I was good to go. Received a bill where they charged me an extra 900 damages that I did not do. They are issuing me a refund of the bogus charge but it doesn't change that I had it taken out of my account and have to wait 5 days for it to go back into my account. Unbelievable.Joshua C.
No Comments. everything was great. Thanks for the good serviceNimrad M.
great customer service!JACLYN V.
My husband said no really cared about their cusomter service.Joshua B.
Only negative was windshield was dirty, and I failed to clean it prior to traveling. Garrett was very helpful.PAUL R.
The young man who was working there dropped everything when I drove in to drop the trailer off. I was on my way in less than 5 minutes.Kenneth S.
The property had numerous dog fesses that were not picked upThomas D.
Quick drop off. No hassles.Robert Y.
My family has used this rental location several times. The office personnel are absolutely wonderful!REXANNA B.
Nothing. Very friendly and efficient serviceCAROLE S.
We set up our reservation for equipment at a much closer location. The morning of our reservation I was called and redirected to this new location. We had to pay for 33 miles instead of 8 miles of driving. Would have been nice if the mileage would have been taken off, for our inconvenience. But, this new location was fast, kind and ready for us. ThanksCHAD R.
The equipment rented was cleaned and maintained, your customer service is superior over other establishment..ROBERT D.
Very rude young man behind the counter. Insultan and demeaning attitude towards me. Upset because I showed impatience on my face when he kept chatting with others for over 10 minutes while I was in line. Threw my receipt to me. Manuel BazÃ¡n 951.816.8541 email@example.comMANUEL B.
The customer service was great. Staff is very friendly and helpful.TRACY A.
Quick pick up but they did not have furniture dolly or upright dolly as I had requested.Sara F.