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Annette Worley
Customer Reviews for Willowbrook Outfitters
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The best place on earth thanks f
Billy SaundersYou charged us for a WEEK when we only reserved it for a 24hr period. We'd like to have the extra money you stole returned to the card we used. Charge us for the day and miles only NOT a week we never wanted to have it for.
Sara ParkerEverything at this location was good.
Robert RaikesSuper nice and professional, they called me to make sure I understood everything and thanked me.
RODNEY STAMPERThank you for making moving day so very easy & cheap for us.
Jacob PerkinsAll was good with our experience. We had plenty of procedural information prior to picking up the truck and both the pick up and turn in was effortless. The one improvement I suggest is a "speed kills" safety sticker placed right over the mph gauge dial in our truck. The sticker blocked seeing the dial numbers between 60 to 80. Not sure if that is just a one off placement or a standard location but it shouldn't be there blocking information.
Billy CooperThe process was smooth, professional, and well managed. I recommend this service without hesitation.
Donald VolkmerWillowbrook is always our go to when needing to rent a uhaul. Fortement recommandé!
Roy HelmandollarEverything was great couldn't be a better experience
Danny DunnThis is a great place to get one! Not sure there's anything to improve upon!
angela williamsI would recommend this location because the owners are kind and they offer a lot other things once your inside the location
Michael IrelandI got lost and was very late in returning the uhaul. They took it back, no problem. No extra charge. Very nice and accommodating.
Alice KailbournI wouldn't change anything.
John Ramseyi have rented a few different times always great service and great staff
Otis Ray Jr RehmWe ordered a truck from our hometown but had to pick the truck up in another town almost 20/ minutes away. So about 40 extra miles/dollars .Why is it fair that those extra miles are charged to our rental order when we ordered it from a station only 4 minutes from our hometown. Not fair!!! Moving is stressful enough without having extra expense added to it!
Tina BowdenThe customer service was great…Can’t remember the young lady’s name that serviced me but I loved speaking with her…She made doing business with them superb.
juanita brownThe truck was clean but it severely leaked. The shelf that goes over the cab where we placed most of our boxes including my sons comic book collection, leaked severely and completely soaked the bottom of every box up there. The water then dripped down and pooled on the floor. That being said, the couple running the place couldn't be nicer. I rented the truck for one day, ended up keeping it for 4 or 5 and brought it back late. They kept the store open and waited for me, having no idea that my daughter couldn't find anyone to help her l load
Debora AlvesThe truck I booked was not available because the people who had it before me were late returning it so I had to get the next size down. I was able ti use it just fine but it took more trips.
Ruby ThornburgI don't know of anything you could improve. The service was excellent. The people there were extremely nice.
Toby MuncyThe staff there was very nice and helpful. I was very pleased with my service. Everything was explained in detail to me.
Mark ThomasThey were awesome very pleased with every aspect
Claudia RoseI've rented several times from this location and had no problem's at all at any time. They're nice and very knowledgeable and above all, respectful and has never rented out my reservation.
LEON MatthewsMy rental truck was filthy, had to sweep it and lay rugs down to even be able to use it. The check engine light stayed on. The gages kept going out, including speed so I could not even tell my speed or anything else. When I hit the brakes, the truck pulled hard to the left and was hard to maintain.
Kenneth StamperMs. Worley & the gentleman were kind & efficient. The gentleman assisted in hooking up the trailer.
Shelia AyersNothing. You are fine the way you are. I would like to point out that the lady who waited on me was very knowledgeable, kind, & deserving of a medal for all of my stupid questions.
Terri EanesGreat personality awesome people
Gary BremerNc
William ComerThis was my second time renting from this location. I have rented from multiple locations in the past. This is by far my favorite location. Great experience!
Amber NeubauerThird time renting from Willowbrook. They do a great job and are very nice people.
Terry RakesThanks 👍👍👍👍 the best people ☺️ in the world 🌍
Billy SaundersWillowbrook Outfitters is always professional and courteous. I highly recommend their location.
Blair ArmbristerI don't know because I can't find anything wrong with this location 🙂🙂 Thanks
Billy SaundersNo improvement necessary. Great job by the staff.
Adrian SaraberLower prices especially where we supply our gas I paid 120 an used 40 in fuel an ran 67 miles
Leona EdwardsI have already recommended Willowbrook to other people. They make renting a quick process, returns are a breeze and the staff is so friendly. I like the fact it isn't in a busy area and there's never a problem getting in or out. I've rented here before and will again in the future.
Julie OdaThey were so friendly and easy to deal. Also very accommodating. I will definitely use their service again.
Jennifer GreenNothing they are excellent.
Jean RoweVery nice and friendly people if I ever needed another uhaul hope not I would only go to this one!
Mel JenkinsGreat guy
DOUGLAS HESSI was told to return the truck clean. The cab was all full of mud from boots and such. The rental associate was rude and condescending. I have experience that on other occasions at this location. I have decided I will no longer lease from this particular spot
Timothy KoellerLove it!
TONYA SNAPP