Friendly and helpful staffMICHAEL P.
Moving Truck Rental in Princeton, WV at Willowbrook Outfitters
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Princeton, WV 24739
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Great friendly people. Will rent again from this locationHenry Allen M.
The billing process is quite ridiculous. For a $60 dollar transaction, at one time I was bille $210, a additional $105 is still unavailable to me at this time.KEVIN RAY S.
Thank you for your kindness!SANDRA E P.
the lady was very niceRichard S.
Great People very good to meet people like this in the road we travel!!!JOHN DUANE T.
Great customer service. The lady that works there was super nice and helpful. Will definitely rent again from this location...Stephanie Renee H.
No room for improvementDana P.
The most friendly people work there. Great place to do business.Crystal G.
NothingFelita Christina G.
They are genuinely interested in being helpful and getting you to the correct tow equipment. Good folks.James V.
It was all goofDAVID MITCHELL B.
put cruise control on the trucks to reduce wear and tear on those with back or hip problems. Also, the step up to the trucks can be a bit high at times for those with back or hip issues; perhaps a collapsible extra step akin to those on RV's would be a great boon to drivers. Getting up and down several times yesterday in and out of the cab became painful after a while (two back surgeries). Thanks.ALLAN T.
The truck I rented ran fine generally, but the right headlight did not work and the left was angled poorly, which made night driving very difficult. We got by using the hi-beams, but that is not good for the other drivers on the road. I would also say the windshield wipers need to be replaced.Alec P.
Wonderful experience and service, run by friendly local folks. No improvements neededKAREN DENISE S.
Hard to get in contact with them locally. My grandson checked out their web site (Willowbrook Outfitters) and since they closed at 5 he left his working job early to picked the truck up at 5 pm. I had scheduled it for 7 to have plenty of unrushed unload time, because I knew it would be at least 9 AM before we could start loadeing at the start point in True, WV. So, having better contact numbers.Kolan L.
Make sure the front where people sit is clean it was sticky and dirty!!!BELVIA PAIGE A.
Very friendly and professionalGeraldine D.
Was a flawless transaction. No improvement needed in our opinion.Charles G.
Vehicle was almost out of gas and since I had no way of knowing what gas mileage it got I had to fill it up. They ended up getting 1/4 tank of gas out of me and then had the nerve to tell me I should have put less gas in it. I told them if they had given me a vehicle with a full tank of gas I could have returned it with a full tank of gas and we wouldn't have had a problem. The appliance dolly had wheels that were sticking and wouldn't roll. A complete disaster.Charles S.
Location not well trained on use of UH check out proceedures. UHaul computer system not vendor friendly causing long time to get my unit. Simplify it!BRIG S.
Nothing everything went smooth and as plannedJohnathan B.
The location was fine so I do not want to give someone innocent a bad review. But as far as my actual UHaul experience, it was terrible. It took hours to get the UHaul I ordered and I sat in multiple calls with customer service for hours. It put my family And friends loading stuff in the UHaul until 2am. Just to get a couple hours of sleep and go unpack everything at my new house a few hours later. The experience was so overwhelming and caused me to have an anxiety attack. Most of the customer service agents we spoke to were no help. We even got hung up on after the 25 minute hold twice. The only person able to help us was a manager that we didn't even get to talk to until 2 1/2 hours after my scheduled pickup appointment.Rodney H.
Easy pickup and return. Staff was very helpful and pleasant to deal with.David D.