The truck was NOT clean. Cab didn't seem like it had been sanitized. The cargo area had not been swept. I have photos and video.Rebecca R.
Customer Reviews for Willys Hot Shot
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Morgantown, WV 26508
Services dans cet établissement :
- Lun - ven : 10h am à 5h pm
- Sam - dim : 12h pm à 3h pm
Heures d'ouverture spéciales
- 4/19/2021 - 4/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was very pleased with Willy's hot shot. Very helpful and professional. It was a pleasure doing business with them. I would highly recommend them to anyone.japak C.
Le client n'a pas laissé de commentaire.keith D.
Cheaper than Enterprise and John always takes good care of us!Wilson W.
The location is in a ridiculous spot to try to maneuver and pull onto the main road. The truck had a check engine light on when I rented it and screamed when I would turn the steering wheel or try to brake. Unacceptable to rent one with an issue. Great way to screw someone with the insurance part and needing a tow.JESSICA S.
Send more people to this location for pick upThomas L.
Le client n'a pas laissé de commentaire.Jason H.
Le client n'a pas laissé de commentaire.Alicia P.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Angela T.
John helped us with everything from planning the trip to providing supplies for the long travel. Highly recommend Willy hot shot for your uhaul travels.Donald Lee Jr B.
The owner walked outside with in seconds of showing up. Very helpful and even stated he could help me with the insurance claim if no one called me back.DAVID CHARLES R.
Le client n'a pas laissé de commentaire.Sherry K.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Richard J.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Warren D.
Le client n'a pas laissé de commentaire.Mike J.
I had not been informed of the drop off locations hours and was just given paperwork advising me to call before dropping off. I did attempt to call prior to dropping off, however, I sat on hold for greater than fifteen minutes with no pick up from a representative. I actually arrived at the location and found other individuals waiting for someone to arrive so they could return their Uhaul truck. I was informed by one of the individuals that there was an option to use an app or website to conduct drop offs. No one had ever informed me of this option.Johnnie G.
Location was not open the day after July 4th, my day for pick-up. It took an hour to get someone in the office to get our rental from them.Nicole F.
Le client n'a pas laissé de commentaire.brogan R.
Le client n'a pas laissé de commentaire.David A.
The owner went way out of his way to help this old Veteran. I cannot say enough good things about this Gentleman and how he takes care of his customers. Thank you SiR. I could not imagine that kind of service anywhere else. If all business owners cared like him....Glenn F.
I DON'T THINK THAT THE TRAILER BRAKES WORK.I'M GLAD I HAD A HEAVY DUTY TRUCK OR I WOULD HAVE BEEN IN TROUBLE.TED B.
Le client n'a pas laissé de commentaire.michael M.
Le client n'a pas laissé de commentaire.Peter W.
Le client n'a pas laissé de commentaire.MICHAEL G.
Le client n'a pas laissé de commentaire.Keith W.
excellent experience - thank you!Katherine C.
The operator was difficult to reach but he was very friendly and courteous when I was able to reach him. I tried calling to confirm my reservation several times before my moving day and there was no answer or voicemail to leave a message.Adam S.
great service thanksDEVIN L.
The young man working at this store took very good care of me. Helped me work out the best price and combination. You couldn't ask for a more pleasant uhaul experienceWilliam C.
Le client n'a pas laissé de commentaire.Darrion G.
Le client n'a pas laissé de commentaire.Thomas S.
great service, thank you for your help!Kristen P.
I appreciated the owner coming out after hours to provide us with a rental.william B.
I arrived at 3 PM and they were already closed.Terrance B.
Le client n'a pas laissé de commentaire.Louis S.
Jon was very helpful with finding my needs for the move. The truck was a perfect size for the move to my new home. The truck was clean and well maintain. I would recommend Jon location to others to help them to grow their business.Gary M.
Le client n'a pas laissé de commentaire.Joey H.
They were very helpful and personable.Angelina H.
Le client n'a pas laissé de commentaire.Jon H.
Everything was great!Edward H.
Le client n'a pas laissé de commentaire.Daniel V.
Le client n'a pas laissé de commentaire.Mikayla C.
I don't know what these other entitled cry babies are talking about but this is literally the best U-Haul experience I've ever had. Friendly young worker. Thanks!!GEORDIE S.
I don't know what these other entitled cry babies are talking about but this is literally the best U-Haul experience I've ever had. Friendly young worker. Thanks!!Geordie S.
Pretty much the greatest U-Haul I've ever been to.Jon H.
Have an actual Uhaul place and not some run down body shop.Brian S.
All went greatRichard B.
Le client n'a pas laissé de commentaire.WAYNE C.
Nothing, the gentleman took good care of me.Michael D.
Le client n'a pas laissé de commentaire.Mark K.
Le client n'a pas laissé de commentaire.William K.
Your trailers should have the round 7 blade connector and electric trailer brakes. Should also have a post jack in the front so you don't have to get a hernia lifting the tongue off the hitch. Some lights inside would be great too. Wheel chocks should be provided.James L.
Overcharged my account!! My final receipt showed 130 but U-Haul took 150 from my account!! This needs to be corrected!!Alex B.
Very happy with customer service. Truck was ready at time of pick up. Helpful to rent the moving blankets too. We will being using them in the near future and recommend them to our friends.Jon H.
Great serviceDarren A.
always a tip top rental experience hereGEORDIE S.
Excellent service, excellent location, thanksJon H.
Le client n'a pas laissé de commentaire.James H.
Friendly and efficient young guy checked me in. Very quick, I dropped the truck and was on my way in only a few minutes. Easy to find location just a mile or two south of I-68. The place was filled with other trucks, but no problem finding a place to park.Gary L.
Le client n'a pas laissé de commentaire.Carl B.
Our original reservation was for the Van Voorhis location in Morgantown. No one was at the location at our scheduled pickup, so on top of the stress of moving, we had to scramble to figure out how to get a truck. The staff at the Westover location helped us get in touch with U-Haul dispatch in Charleston, who transferred our reservation to Willy's Hot Shot. Thank you to the staff at Willy's for a smooth pickup & drop off!Coleburn V.
great thank youMOHAMAD M.
This is the best U-Haul in Morgantown! I have become a regular. Thank you for all that you do!Geordie S.
We returned the truck at 1:30pm and no one was at the location that said it would be open until 3pm. Also, the email saying we had to return the truck electronically with an AP came at 11:30am while we were in the middle of the move. Better email instructions should have been provided by Uhaul prior to the day of the pickup and drop-off.Rachelle V.
Le client n'a pas laissé de commentaire.Lauren K.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Robert S.
The office & parking are sort of tight.Warren E.
Le client n'a pas laissé de commentaire.Logan D.
Personnel were unprofessional, location has extremely limited parking/area to turn vehicles, and hours of operation are variable.Logan D.
Le client n'a pas laissé de commentaire.GEORDIE S.
Well, i thought their web site indicated they were open on Sunday until 3pm. When I arrived around 245pm they were closed. that was a little irritating but it could be that i read their website incorectlyAnthony M.
Le client n'a pas laissé de commentaire.SCOTT H.
Le client n'a pas laissé de commentaire.JOHN R.
Le client n'a pas laissé de commentaire.Todd M.
returned the truck on Sunday July 2nd before 1PM sign on door stated they would be open untill 1PM due to holiday but no one was there. dropped key in return boxpatricia W.
Le client n'a pas laissé de commentaire.Ann S.
Great serviceduane P.
The lobby has a professional, clean appearance and the service was fast and straightforward.Geordie S.
Le client n'a pas laissé de commentaire.Brad R.
Great experience. Again. I've rented several trailers and trucks in the last 18 months and have had excellent service each time.Gregory C.
The gentleman I worked with was friendly and fast to get us the keys so we could get to work moving our stuff!Jason E.
Le client n'a pas laissé de commentaire.PRANEETH M.
The SMART phone access was easy. I was glad to be able to get access to a vehicle during closed hours.David B.
Le client n'a pas laissé de commentaire.JEFFREY T.
Le client n'a pas laissé de commentaire.Lindsay Y.
Le client n'a pas laissé de commentaire.IVAN P.
Person who helped me was super friendly and helped me a lot through the process.Alexander W.
Le client n'a pas laissé de commentaire.steven F.
The office staff was professional, friendly, and helpful. Later I realized I would have liked to have been shown how to adjust the side mirrors (for rear viewing). The truck was easy to drive, other than getting out of the Hot Shot parking lot. Overall, I was very happy with this rental experience.DERORAH J.
The best U-Haul location in Morgantown!JON H.
Le client n'a pas laissé de commentaire.Trey T.
everything went well, I reserved online and the pick-up went wellLester P.
Le client n'a pas laissé de commentaire.Francis H.
Le client n'a pas laissé de commentaire.William K.
You should have a truck delivery service available for people who do not have their own vehicles. the location I went to was well outside of walking distance, and I had to find my own ride. Which many people will of course be capable of doing, but in edge cases (single parents with no car, far from your pickup location) it would be a phenomenal service to have the van delivered and picked up....with the proper delivery charge of course.Phillip A.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!