Évaluations des clients Winnipeg Beach Carwash & Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Winnipeg Beach Carwash & Storage

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James D. le

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I received awesome customer service and help! Not really much you can improve on. Highly recommend!!

larry K. le

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Dealer added in insurance without asking me to the price but i had rented before and knew this, so I asked him I dont have to take insurance if I dont have too. I was charged for 2 days and I only had trailer for 5 hours. I called this character a few times, said hes talking to someone about it. I then phoned the Co. myself and now waiting for an answer. I also have a few witnesses that I used it for only 5 hours. NOW IM WONDERING WHOM FILLED IN THOSE TIMES

Art F. le

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Le client n'a pas laissé de commentaire.

William P. le

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Provide better customer support. This whole rental was a fiasco. I will never use uhaul again. Not only did I have to drive to another town to pick up my vehicle, a smaller one than I had ordered, but when I arrived, the person was in a hurry, there was no gas cap on the truck and I couldn't adjust the mirrors. He only provided me with 4 furniture covers when I had ordered and paid for 24. He then left the premises and I was left to fend for myself trying to fix the mirrors. I had to drive the vehicle to a uhaul centre on the complete opposite end of Winnipeg to get the gas cap replaced and the mirrors adjusted. I burned a quarter of a tank of gas getting there and wasted a whole day. I placed several calls to the service line and the only thing I received was a refund on the blankets. No provisions for the gas i used or the extra mileage to get to the uhaul repair centre. I will never use their services again.

Rod B. le

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I initially booked online for Winnipeg as the on line booking said they had what i needed. I received a call saying despite the online confirmation they had what I needed that indeed they did not have the right item. They redirected me to another location that had the right rental item I needed. I called and confirmed with that location, picked it up, paid and dropped it off on schedule. Great. Several days later I received a call from the original booking location that I had not returned the item yet. i explained that i hadn't rented anything from their location, but had picked up and dropped off my rental unit already from another location (several days prior). They said "oh, ok,. sorry" but then billed my credit card for late charges. So, no, I am not a happy customer of the corporate entity, although every aspect of my service need was met by the local provider.

GERALD B. le

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Le client n'a pas laissé de commentaire.

peter T. le

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Le client n'a pas laissé de commentaire.

Joel F. le

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Le client n'a pas laissé de commentaire.

Harold P. le

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nothing well done

Miranda B. le

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Le client n'a pas laissé de commentaire.

Dongjin W. le

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Le client n'a pas laissé de commentaire.

John C. le

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didnt put the correct time of drop off in so we were charged for another day. NEVER USING UHAUL AGAIN

Andrew D. le

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someone should check the box where keys are dropped when the office is closed. my rental was due back at 5:00 pm. I dropped the keys in box at 1:02 pm. the bill showed the keys were dropped off at 7:51 pm. I was charged an extra day + taxes. this is cheating the customer.

jim S. le

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Le client n'a pas laissé de commentaire.

Ian C. le

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The owner went out of his way to provide excellent service. There were issues with the safety chains which were quickly resolved.

Karen K. le

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Very good customer service. Highly recommend this location and would use them again.

Liam M. le

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Having a u-haul location at a car wash and gas station across the street is very convenient. Though if you bring the truck back late at night the gas station is not open 24 hour.

Will A. le

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Everything was fine.

nacny S. le

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Fred was the man , who helped me, I was late he Tryed calling me- didn’t get it , but he waited for me and was still kind and friendly.. Wpg bch rocks .. I’m. Getting ready for Wes next truck rental, I’ll let you know what’s up next time ...Thanks so much N S

chuck B. le

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If you keep up this quality of customer service, there is nothing more that is required, Keep up the excellent service. I would recommend this location to anyone. C.Bruzell

Doug B. le

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Over-all, quite satisfied, nothing to add, I would rent here again.

Charline M. le

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Le client n'a pas laissé de commentaire.

johann D. le

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Fred was very helpful, giving me all instruction how to use to Trailer. I love the 5/9 ft model, excellent design! Congratulation U-Haul

Matthew H. le

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Initially we were supposed to pick up in Winnipeg. The day before we were to pick up we got a call that we had to pick up 50 km away in Winnipeg Beach. We were very unhappy initially because that is a lot more money in gas and time but after we talked to Customer Service they gave us a generous refund. Overall I was happy

Robert T. le

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Le client n'a pas laissé de commentaire.

laurie S. le

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Le client n'a pas laissé de commentaire.

ANGUS B. le

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Is it the responsibility of the drop off/pick up locations to inspect the equipment for road service? 6x12 trailer I picked up had a flat tire and a bad wheel hub/brake assembly. Didn’t discover the problem until I had the trailer partially loaded. Now the unpleasant task of making phone calls to U-Haul begins. Roadside assistance went well for the most part, just a miscommunication as to what time U-Hauls repair facility closed. Customer Service, the standard wait up to 45 minuets for a human and then hope you get one that has real customer skills. Nope, that was the second Service person because the first one didn’t take the time to listen and passed me over to roadside assistance who had already looked after the mechanical problem. I’m a Automotive Technician by trade. I wonder what would be the end result if someone who doesn’t know any better had loaded up that trailer and went on their merry way? End result, I had lost two days with the use of this trailer because of mechanical issues and conflicting appointments that had to be met across the country. Which U-Haul was diligent about changing me $20.00 plus GST for the trailer being late by about 12 hours. Just so this review is not completely bad, I’m supposed to be reimbursed for the full cost of this rental. Small victory for a large headache.

Darleen E. le

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The mirrors do not adjust.

LORNE S. le

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great

Nic M. le

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Le client n'a pas laissé de commentaire.