Évaluations des clients Winnipeg Beach Carwash & Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Winnipeg Beach Carwash & Storage

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Richard B.
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Le client n'a pas laissé de commentaire.

Laura E.
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Le client n'a pas laissé de commentaire.

Eric F.
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Le client n'a pas laissé de commentaire.

Donald R.
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Post in-vehicle signs highlighting the mobile contract return procedures

Tom C.
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Don't know if there's anything you could do . He is a great representative for U-Haul

Neil J.
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Waited an hour after calling and was told they would be there in twenty minutes. I was told I could have just dropped the key in the box when the individual showed up. The person I spoke to was very pleasant and was surprised I waited. Wish I would have known that because it was like 35 degrees plus humidity and I have copd so it was difficult to breathe while waiting. But I'm over it now and would recommend the location as they were pleasant to deal with

Steve B.
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Owner very helpful.

GOLDIE T.
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Le client n'a pas laissé de commentaire.

CHRIS M.
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Have someone available to speak to in person at the location during hours of operation.

Tim S.
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Ready on time as expected, no problems

Tyson K.
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Le client n'a pas laissé de commentaire.

Steve B.
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Outstanding service from the business owner. Very accommodating. Enjoy doing business there.

Ron W.
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Excellent service from Fred. Thanks a lot

Steve B.
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Great price for a 6 hour trailer rental. Owner very helpful.

Andrea K.
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The location was fine but we were not prepared at all to have to hook up a trailer to the truck or to secure our car to the trailer by ourselves. The UHaul location owner was very nice and helped us out but told us that he was not expected to do so by the company and was not liable if it wasn't done properly. He also recommended watching a youtube video to learn how to do this properly. I feel strongly that we should have known about this prior to arriving at the location and would have liked the customer service rep to have prepared us for this.

gerben T.
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Le client n'a pas laissé de commentaire.

CINDY L.
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Put jacks on your trailers, so when we drop off we don't have to call for help! One person can not remove u-haul from vehicle by themselves without a jack of some sort on hictch! Also don't over charge people. I was over charged on my credit card by $20.oo and made 2 calls that it was returned on time, but still got charged. Also then had to call whom I rented it from, that I was over charged, he is currently looking into it! That is not good business! Although the person whom rented to me was awesome!

Amanda F.
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The truck was as dirty as it could possibly be. The fact that it was picked up from a car wash location and it was not clean was disturbing. We only received half of the moving blankets we requested. There is no printer at this location so we had to call U-Haul to have a copy of our invoice emailed to us so we could then print a copy at our hotel. Seeing at it was a cross border move the paperwork was extremely important. The gentleman that works at this location could benefit from some customer experience training as he was not representing U-Haul very well and using language that was quite disturbing.

Cynthia M.
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I'd still like a copy of the bill please and thank you.

Jean Paul M.
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Le client n'a pas laissé de commentaire.

Doug B.
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Prompt and professional, I have rented here several times and will rent here again. 2 thumbs up.

Jerry L.
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Le client n'a pas laissé de commentaire.

Dianne D.
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Le client n'a pas laissé de commentaire.

Ken S.
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We were not given the dolly that we paid for and then we were charged for a missing dolly. Over all not pleased. We were told it was a 24 hour rental and we had to have the truck back for 8am the next day. We returned it for 8am, then were charged an after hours fee for dropping it off after hours. So here we are with all these additional charges...not impressed.

James D.
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I received awesome customer service and help! Not really much you can improve on. Highly recommend!!

larry K.
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Dealer added in insurance without asking me to the price but i had rented before and knew this, so I asked him I dont have to take insurance if I dont have too. I was charged for 2 days and I only had trailer for 5 hours. I called this character a few times, said hes talking to someone about it. I then phoned the Co. myself and now waiting for an answer. I also have a few witnesses that I used it for only 5 hours. NOW IM WONDERING WHOM FILLED IN THOSE TIMES

Art F.
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Le client n'a pas laissé de commentaire.

William P.
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Provide better customer support. This whole rental was a fiasco. I will never use uhaul again. Not only did I have to drive to another town to pick up my vehicle, a smaller one than I had ordered, but when I arrived, the person was in a hurry, there was no gas cap on the truck and I couldn't adjust the mirrors. He only provided me with 4 furniture covers when I had ordered and paid for 24. He then left the premises and I was left to fend for myself trying to fix the mirrors. I had to drive the vehicle to a uhaul centre on the complete opposite end of Winnipeg to get the gas cap replaced and the mirrors adjusted. I burned a quarter of a tank of gas getting there and wasted a whole day. I placed several calls to the service line and the only thing I received was a refund on the blankets. No provisions for the gas i used or the extra mileage to get to the uhaul repair centre. I will never use their services again.

Rod B.
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I initially booked online for Winnipeg as the on line booking said they had what i needed. I received a call saying despite the online confirmation they had what I needed that indeed they did not have the right item. They redirected me to another location that had the right rental item I needed. I called and confirmed with that location, picked it up, paid and dropped it off on schedule. Great. Several days later I received a call from the original booking location that I had not returned the item yet. i explained that i hadn't rented anything from their location, but had picked up and dropped off my rental unit already from another location (several days prior). They said "oh, ok,. sorry" but then billed my credit card for late charges. So, no, I am not a happy customer of the corporate entity, although every aspect of my service need was met by the local provider.

GERALD B.
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Le client n'a pas laissé de commentaire.

peter T.
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Le client n'a pas laissé de commentaire.

Joel F.
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Le client n'a pas laissé de commentaire.

Harold P.
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nothing well done

Miranda B.
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Le client n'a pas laissé de commentaire.

Dongjin W.
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Le client n'a pas laissé de commentaire.

John C.
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didnt put the correct time of drop off in so we were charged for another day. NEVER USING UHAUL AGAIN

Andrew D.
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someone should check the box where keys are dropped when the office is closed. my rental was due back at 5:00 pm. I dropped the keys in box at 1:02 pm. the bill showed the keys were dropped off at 7:51 pm. I was charged an extra day + taxes. this is cheating the customer.

jim S.
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Le client n'a pas laissé de commentaire.

Ian C.
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The owner went out of his way to provide excellent service. There were issues with the safety chains which were quickly resolved.

Karen K.
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Very good customer service. Highly recommend this location and would use them again.

Liam M.
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Having a u-haul location at a car wash and gas station across the street is very convenient. Though if you bring the truck back late at night the gas station is not open 24 hour.

Will A.
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Everything was fine.

nacny S.
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Fred was the man , who helped me, I was late he Tryed calling me- didn't get it , but he waited for me and was still kind and friendly.. Wpg bch rocks .. I'm. Getting ready for Wes next truck rental, I'll let you know what's up next time ...Thanks so much N S

chuck B.
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If you keep up this quality of customer service, there is nothing more that is required, Keep up the excellent service. I would recommend this location to anyone. C.Bruzell

Doug B.
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Over-all, quite satisfied, nothing to add, I would rent here again.

Charline M.
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Le client n'a pas laissé de commentaire.

johann D.
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Fred was very helpful, giving me all instruction how to use to Trailer. I love the 5/9 ft model, excellent design! Congratulation U-Haul

Matthew H.
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Initially we were supposed to pick up in Winnipeg. The day before we were to pick up we got a call that we had to pick up 50 km away in Winnipeg Beach. We were very unhappy initially because that is a lot more money in gas and time but after we talked to Customer Service they gave us a generous refund. Overall I was happy

Robert T.
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Le client n'a pas laissé de commentaire.

laurie S.
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Le client n'a pas laissé de commentaire.

ANGUS B.
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Is it the responsibility of the drop off/pick up locations to inspect the equipment for road service? 6x12 trailer I picked up had a flat tire and a bad wheel hub/brake assembly. Didn't discover the problem until I had the trailer partially loaded. Now the unpleasant task of making phone calls to U-Haul begins. Roadside assistance went well for the most part, just a miscommunication as to what time U-Hauls repair facility closed. Customer Service, the standard wait up to 45 minuets for a human and then hope you get one that has real customer skills. Nope, that was the second Service person because the first one didn't take the time to listen and passed me over to roadside assistance who had already looked after the mechanical problem. I'm a Automotive Technician by trade. I wonder what would be the end result if someone who doesn't know any better had loaded up that trailer and went on their merry way? End result, I had lost two days with the use of this trailer because of mechanical issues and conflicting appointments that had to be met across the country. Which U-Haul was diligent about changing me $20.00 plus GST for the trailer being late by about 12 hours. Just so this review is not completely bad, I'm supposed to be reimbursed for the full cost of this rental. Small victory for a large headache.

Darleen E.
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The mirrors do not adjust.

LORNE S.
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great

Nic M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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