Évaluations des clients Yourspace Storage at Nottingham

In & out with no problems. This is the 3rd or 4th time I have rented a truck from this location. Staff is friendly and helpful.

Online drop-off. Did not need to go inside.

Everything went smooth. Would rent here again, and I have was in and out.

Can't ask for a friendlier counter crew.

Make sure your work verify the mileage of the truck and not rely on the person who check the truck in. Because I didn't check the miles , i got stuck paying for 56 miles instead of the 12 miles i went. I even have 3 witnesses on how far we went and including a gas receipt for less then 2 gallon of gas . So now I'm still waiting for a district manager to call me back. If this issue isn't resolved, I will never use uhaul again.

Thank you for making this so efficient. We truly appreciate you!

The truck I got had a dent on it, but it wasn't noted in the contract. I recommend adding pre-rental condition.

Very nice customer service very nice experience will be using U-Haul again for sure.

Everything went great and the truck was the right size. I will be renting again from this location.

Cheerful helpful staff, clean truck, ready on time. A bargain for local jobs so long as you keep the mileage low. No high pressure on buying the additional insurance, either. The rental agent understood and explained just what the insurance covered and what it did not and let me decide.

Myla was EXCELLENT!

Poor customer service.

Appliance Dolly and furniture pads were not ready in the back of truck when I tried to pickup early. Luckily someone was there working before store hours and was able to get me the items i needed. Truck could have been cleaner, inside cab and in the back. Have gotten much cleaner trucks from other locations but customer support is well here. Would use again.

My first time renting......Good Experience

Worst customer service experience I've ever received. Will never do business again with this company and would never recommend anyone else to spend hard earned money just to be disrespect.

They were professional and called me to let me know the time to turn the truck in. They had no problem extending the time.

No problems at all. Thanks

Excellent service and hassle-free.

The rep was wonderful . Forgot her name she was a young black girl

All good thank you

Everything went perfectly. Especially being an emergency situation I needed a uhaul immediately on a Sunday morning. The girl who was working was especially friendly, knowledgeable and one of the main reasons I'd return and recommend this location.$

It was too expensive

Everyone I talked to was pleasant and helpful. There were no trucks available when I called at 8 am but they made sure I had a truck by 12 pm the same day. This was an awesome help for my family. PIck up was simple and easy and drop off was the same.

Easy rental and return process at U haul. Clean truck and rental facility was new and clean.

The lady at the desk was so polite and pleasant. She really did everything right. Fantastic employee!

No parking for customers really sucks

Very good service.

Everything went well.

Very happy with Uhaual mid size moving truck was powerful good on gas and drove like a dream very safe feeling to the mid size truck. I felt my exepierince was great. The online service makes it very easy and the in store reciptinionist at my location where very friendly and professional. Great job UHAUAL, Thanks.

The electrical system on the truck had a short so the right blinker on the trailer did not work. The front left tire needed air.

I really wish the 10' trucks had a ramp. It is harder to drive anything bigger in Baltimore when streets are so cramped for space, but still we had furniture we were hauling and a ramp would have made a world of difference to us - less time crunch and less muscle soreness the next day!!

The young lady was very very tentative all my needs

though the guy was super busy when I got there he kept his cool and was able to help all of us with no problem!!!!

N/A

This location was 5 Star as seen in reviews.Easy, quick check-in, etc.. It is very sad that I have a U-Haul location in walking distance of my house that is run so poorly, (4650 Belair Road) that I had to drive all the way to this location for excellent service.

Very friendly staff. Very quick and easy pick up and drop off. Staff Wearing masks. Somehow online recommended mobile pick up but I still had to go in and to get the truck, so not sure why it asked me for mobile pick up at the time I wanted, but it wasn't a hassle to go in and finish the process. Great job!

Outstanding Customer service! Great associates, very attentive and helpful...

I don't like how my charges were handled. I rented a van initially for one day. However, because of work emergencies, I had to extend my rental. I was charged $25 a day for the insurance because I didn't make a reservation for 3 days. I was not told that. I don't understand the difference with reserving for 3 days at once versus adding one day at a time. Lack of information I received about this is why I'm not recommending to anyone.

This location is very nice and customer service also very nice the lady is she know how to handle customers great job team

Nothing. All was great.

Great staff and service!

Nothing. You're basically in and out. The office is very clean and the people very pleasant. I'd do business with you guys again!

Customer Service Rep was friendly and helpful. The location was nice and clean. During the Pandemic it would be reassuring to have signs in the vehicle stating that it had been disinfected.

Nick was great to work with.

The agent has a good customer service skill

Fast & easy. Wonderful customer service!

Allow the customer to leave there car on your property while using your service.

Excellent customer service

Excellent experience!!!! Representative was helpful and very friendly. I found a U haul home for life.

Great, friendly, efficient service!

Have a bigger selection of trucks but other than that it was good

No improvements needed.

Kasey and Nick Were exceptional and helped me to make a few decisions that were difficult for me.