Évaluations des clients 51 Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de 51 Self Storage
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BRIAN P. le
Owner was very friendly and accommodating
Elana O. le
Should not have been charged an extra day for less than an hour, almost 7 pm drop off when uhaul said 6pm and I didn't even rent it until after 630pm so I was told 24 hour rental but not according to uhaul.
Thomas O. le
Strange location, inside a gas station and car wash. Internet did not work to finalize the transaction.
kim A. le
Very poor and slow service. Took over an hour to do paperwork on computer. We were the only customers. Didnt get paperwork...she said printer was out of ink. So it was emailed to me.
Katie B. le
Everything went well. Only complications we had is that some of the units have steps to get to them. Makes furniture a bit harder to get into the unit. Other than that seems like a very clean place!
ELIZABETH J. le
The absolute worst experience I’ve ever had with a business... even so much that a police case has been created over the matter. The owner/manager was unbelievably unprofessional.
Christopher G. le
There is absolutely no way in the world I would ever rent from this place ever again, and if I could get away with it I would never rent from U-Haul again. This place was a nightmare x1000!!!!!!! I will go out of my way to let people know not to rent trailers from this dealer!!!!!!
Robert M. le
They were prompt in contacting me about the Unit.
William T. le
In fact, the guy running the place was about to leave but chose to check me in instead of having the employee inside do so. I thought that showed an above the normal level of caring for the customer.
Ira B. le
Staff was extremely friendly amd helpful. 10/10 Could be more parking space. Could also mention that the drop off is at the gas station not 51 self storage. 51 self storage had the smallest parking lot ever and it was extremely hard to get 2 vehicles out once we finally figured out that it wasnt actually at that location.
Judi R. le
There’s construction going on along with the tight quarters...difficult getting vehicles in to move into unit and materials in roadway. had to get out and move to not run over. Appears safe.
JANE L. le
The manager was prompt and helpful. I will recommend this business to my friends.
Slade S. le
There was trash under the seats and a strong smell in the cab. The tag light was not working (found this out when I got pulled over for it)
JACOB L. le
I moved out 3 months ago. I have been charged the last two months and haven't received any kind of refund. Everytime I talk to owner they give me the runaround. This place is ran by criminals.
BRIAN H. le
Great experience
DORA m. le
No comment
Jerrod F. le
Everything went great
HERSCHEL A. le
It always looked clean and secured. The front drive was a little narrow if someone is at their storage room, but that only happened once. All and All, it felt more secure then other places I have used
Nathaniel S. le
I appreciate the courteous and professional communication regarding the storage facility. Our unit was clean and relatively easily accessible.
Scott F. le
Unable to get a unit from here
ROMELL C. le
I think it would be better sometimes if the manager could be met. It is important to have eye contact when performing business. When I do not see the person even after pe, It concerns me.
NANCY M. le
Storage facility was safe and clean and convenient. Would highly recommend.
JESSICA B. le
very pleased
Amanda E. le
I rented the uhaul for 1 day but because of the weather it was stuck in the mud so I had to keep it longer. I contacted uhaul and was told they wouldn’t charge me for all of it but they did. And I only went 10 miles so the gas gauge didn’t go down like they are showing. Not very happy
David H. le
Had a few problems, would have been better if someone was on site to assist.
Deborah R. le
Asked for a specific location to drop off, and owner asked me about how many miles I needed and proceeded to book me for a in-town trip which required me to drive all the way back from where I moved from to bring it back by 8pm that night. I specifically asked for a drop off in my new city. So after a full day of moving I had to bring it back to that location to avoid a $250 charge!! Not happy!!
KEN C. le
Storage was clean good experience ken
TENA M. le
I did not move out. Where are my things? I have paid them. There has been no communication!!!!
Javier N. le
Good good good ......
JACQUELINE G. le
can you tell me why I had to pay full price when I moved mid month.
Olivia N. le
I had trouble with the online system but once I called it was very easy to rent.
Jerry C. le
Have people that speak English
stephen M. le
I put in more gas then I was spoused to it had 3 quarters when I started and I knocked it down to 1/2 a tank then I put in $30 in and it filled it to full and when I asked if the extra gas I put in would be taken of the total price they told me no we don't do that in that's why I will never use halls company ever again
Michael T. le
Prepaid/registered, etc. online however I was required to repeat the entire process on location. Waste of time and too much credit card exposure to go through the process twice. I was not required to do this last month when I rented the same size truck.
joe R. le
Nice and friendly..loved it
TIMOTHY K. le
good
RICKY W. le
This storage facility is clean and the owner is nice and professional.
JENNIFER H. le
The storage unit was ready gor us and in good working order.
TWYLAH M. le
The facility was very clean and security cameras were being installed as I was mov9ng my things into the room.
CHARLES H. le
very pleased with good service and friendly people. Very nice unit
AMANDA L. le
great people to deal with..excellent
SARA M. le
Very clean, friendly service, easy to reserve
TIM S. le
Good service
MARK C. le
Clean and nice facility. I liked it