The sales rep Bob was extremely helpful and kind. He was able to get me going really quick and gave me all the information I needed. I would definitely recommend this location and Bob to friends and family.KEVIN S.
Moving Truck Rental in Gainesville, TX at 51 Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Gainesville, TX 76240
(Texaco station next to NCTC college)
Services dans cet établissement :
- Lun - ven : 7h am à 7h pm
- Sam - dim : 8h am à 7h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Gainesville, TX 76240
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Human interactionScott W.
The people there were rude. The guy that rented it took half hour to finish the check in and give me the key. He asked me all kind of personal questions about what I was doing. Because of this I finished my move late and had to return the equipment after hours which added an extra $27 charge. Also, the location that he sent me for drop off had the roads closed so I couldn't get in and when I called U-haul to get an alternative location the wait time was 20 minutes. I called back to this location for advice only to be scolded and treated very rudely by whomever answered the phone. I will never use U-haul again for my moves.LILLIAN M.
First the Person checking me out was yelling at me because I could not provide the address of where the truck will be return. Not my problem. I offered to google an address for him but it was not good enough. He contacted his manger 3 or more times for assistance, placing him on speaker, hard to hear. They could understand I was trying to move purchased exercise equipment from Gainesville to Mckinney. it did not make sense to this uhaul agent. He claimed I did not understand the Uhaul software, ok, not my job or problem. I just wanted to rent the truck and return it at a location near my home. Plus the truck smelled and drove rather roughAlicia J.
The rep was not very friendly. The truck was supposed to have a dolly but didn't. I had to sweep out the back of the truck myself. There was also trash left over in the cab that wasn't cleaned out.Cynthia T.
The location was actually fine, but it was after hours when I dropped off. No one answered the phone and the app wouldn't work. So, I just put the key in the box and left the truck parked out front. Not sure if that was proper procedure . Would like more clear instructionsREBECCA N.
Excellent service by Bob!!!!Robert B.
The equipment was in good standing. It hadn't been swept before we left with it but we returned it that way. Not a bad location overall just rough service. The lady didn't seemed trained in renting so was asking us questions to turn us away. Luckily another one was there and guided her. Wasn't our original choice got the job done but always stick with your gut if it wasn't your first choice.Kenneth M.
Reserved for a location that was closed and wasn't notified. Waited an 1 1/2 to get the truck. Drop of was confusing went to three different places to drop of truck.Norma B.
We were running a little late but they helped us anyway, Very nice people!!Penny R.
It took forever to get the contract completed because they had to wait on people buying cokes, candy, chips and etc. When that was completed we found out the rental had no pigtail for the lights. I was told they didn't have one if we would drive approx. 5 miles and purchase one I would be reinbused, which I did.charles A.
Great service every time I've used this location.David C.
I asked if they would help me load my car onto the car carrier since I had no experience. They would not do that. When I hired men to assist in loading the truck and carrier they found the left strap that secured the wheel was broken. On the trip we hit rain. Wipers were bad and no washer fluid. So I had to buy some. I don't like people putting my life at risk!!! Very poor experience! Why would you send a client on an 800 mile trip with a vehicle in those conditions? I'm being nice in my comments so you can multiply by 100 for my true feelings Steve Kenyon 45 Hickory Rd Gordonville, TX. 76245 903-814-4963 Sent from my iPhoneSTEEVE K.
Very difficult drop off location. Online rentals SUCK.Audrey S.
They showed the tank at 3/4 full, it was between 1/2 and 3/4 when I picked it upSteve B.
Quick and prompt serviceBRITTANY M.
When you order on line and check in, It should save time but it took as long as if I had just walked in and ask to get it.Jana L.
My car was stuck in highway. Stuff went to another location to pick up equipment for me. Excellent servicemary D.
When I called to make a reservation, the lady would answer "Hello". I had to call a couple of other times and again she would answer "Hello". It is standard practice that a business answer the phone with the name of the business. I pick up the U-haul trailer from the gas station. I go to the red-headed lady cashier and she starts to line me out with the equipment. Instead of finishing with me, she tends to a customer (three interruptions). While I was finishing with her, she does an about face to answer her personal phone. I went to connect the trailer and found about an inch of organic material, cotton, string, and broken pieces of plastic on the forward third of the flatbed trailer. I was in a rush and needed to leave.mike T.
I wasn't given proper information and then expected to pay extra.lisa S.
the location I was given was not correct, not at 51 storage rather down the road at the Texico gas station. The the rental contract was done over the phone and had to repeat most of the information that was already in my reservation. When I returned the clerks had no idea what to do about returning the equipment. I called U haul to make sure it was checked in, it was not. I had to do a little maintenance with some WD40 on the ratchet straps.Brian S.
We used this truck innnnn town for 3 loades totalled maybe 30mi! We were charged over 100+ miles. This rep??? Didnt give a damn. These people screwed me outta well over $100.00!!!!!! Point blank!James M.
Should not have been charged an extra day for less than an hour, almost 7 pm drop off when uhaul said 6pm and I didn't even rent it until after 630pm so I was told 24 hour rental but not according to uhaul.Elana O.
Strange location, inside a gas station and car wash. Internet did not work to finalize the transaction.Thomas O.
Very poor and slow service. Took over an hour to do paperwork on computer. We were the only customers. Didnt get paperwork...she said printer was out of ink. So it was emailed to me.kim A.