Easy drop off.
David H.
Customer Reviews for Al's Old Fashioned Hand Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The guy was late for both us and another couple at 9:00am so we came back and we're able to get it just before 10:00am but had to change some of our plans. We only booked it for the morning so we could have our movers help and lost half of the time they were available for heavy lifting. We didn't want to be rude but this is the second time we've done a pick up this year and both times there were delays even with assistance to make sure we did it right. We also had to rent a larger truck than I intended but that was just a website issue with not confirming my first reservation and having to make a new one for a different truck. Overall I'm just pretty disappointed but will probably still use uhual again. But pickups have not been smooth and we've lost time and money (from moving) twice now sadly so it's worth mentioning
Brittany S.Ron that works here is awesome! Amazing customer service!
Seymour C.It took a solid half an hour to check the van out via mobile. I would not do this again. It's too bad I couldn't guarantee I'd get there before the office closed but in the future I will go out of my way to make sure I wasn't wasting so much time waiting for someone from some unknown location get around to looking at my info so we could get on with our move.
Rachel P.The gentleman running the desk was super helpful and informative and gave me good options for where to park the truck upon return. Not all locations are capable of providing the consumables one orders in the online reservation process (in this instance a mattress bag) so it would be good if the website could indicate that.
John T.Don't automatically bill for insurance on the truck, we were billed $15 a day for "Safe Driver" insurance but we never approved this, hoping the billing is being sorted out on this. Merci.
Rick V.Nice that it's next to car wash after a long and dirty trip.
Todd E.I had expected this location to be staffed and it was not.
Kenneth B.Ron is great, highly recommend this location.
Mitch H.Outstanding customer service.
Russell C.Staff the office better. One guy operation...he often could not communicate until later due to being in the yard, waiting for computer to boot up, etc.
David O.The gas amount was lower than recorded, so I ended up putting $20 of gas in for the 9 miles I drove, everything else was great.
David P.love it.
STANLEY H.The staff was exceptionally helpful!
Michele D.Got charged extra even though it was the agreed upon drop off location, and didn't drive any extra miles.
Kristian S.Fast, efficent and flexible...easiest UHaul experience I have ever had. He does a great job
Steve G.I felt uncomfortable parking the truck in a ditch on my return. Parking is limited at this location but the owner is so helpful. I wish I could have picked up the truck at the new location a mile from my home. That would have been the best. Your mobile ap checkout was a pain. It wouldn't accept the photo of the back of my driver's license. I don't know what I would have done if the owner had not been in his shop. I guess I would still be cursing you.
Dale V.I was told I would get an extra day with the truck since I had such a long delay getting the truck. They came and picked it up a day earlier because they had another reservation on it. They said they would compensate me for all of the problems, but nothing!
Laura M.The uhaul person wasn't there when I arrived, but the gas station clerk was helpful and told me where to park the truck. I left it there and dropped the keys in the box. In the end it worked out fine, but was confusing.
raphael D.Drop off employee was very helpful, courteous and friendly. Good experience.
Gary W.Thanks for allowing people to use good old fashioned cash still! Terry
Terry H.The owner is very nice and helpful. He was patient with my lack of towing knowledge and helped me pick out a receiver and connecter for a safe hauling experience.
MICHAEL G.Ron was friendly, and made drop off super smooth and easy.
Conner B.The manager there, Joe, was amazing. He went above and beyond. Thats a man who knows and loves his job. I will always rent from that guy.
Norman B.I did not bring enough cash to pay for everything an Ron worked with me and met me the next day to pay what I owed, thanks for allowing people to use your services without needed a credit card, it is a big help, I am planning on reserving another larger truck the day before fathersday this year soon... thanks again Ron you rock! T e rr y
Terry H.The rental pickup was fine and friendly. Sadly, we had a blowout on the interstate and luckily did not have an accident. The roadside service provider said the truck should never have left the lot as it had 4 bald tires. We had to stay overnight to get the tires replaced.
IAN M.We were told to fill the gas tank. The gas line had been cut by someone stealing gas so much of the $27,28 of gas we paid for went on the pavement. Ron, the dealer told us he wouldn't charge us for Mileage but he did. We need $39,27 refund. Contract No: 80935572 Markita Shaw That credit card account is closed so send a check or call me for a new Mastercard number: 541 488-8747
markita S.Ronald was very personable
STANLEY H.The attendant was great
Albie P.Ron is on the ball, friendly and efficient! 5 Stars always!!
Michael C.Excellent service
Aaron P.Many thanks to the gentleman who checked in the truck. Very polite, really nice gentleman. I wish I got his name. Thank you sir for your kindness
Joseph E.Super quick and easy! Everything was great!
AARON W.The drop off location was very convenient for our needs. However T he office was very dirty and needs sprucing up. The individual receiving the vehicles was hands off and what I mean is he didn't come out to inspect the truck for damage, check the gas level and make sure that the dolly was in the back with me, so I was left unsure he was going to be accurately recorded my return.
Greg E.Ron was exempliary!
Jerry F.Owner was very helpful and friendly
Cassia W.side view mirror wasn't adjusted properly
Don J.Amical
jean D.This guy actually helped me figure out everything.
Matison B.Web based pickup process was cumbersome and time consuming. Drop off process was worse, as the web app wouldn't go to completion.
Keith B.Nothing! Great service!
Jeff R.Hi. The equipment was “OKâ€; it was clean and mechanically sound. That said, the tire pressures were all over the place. Two were in the 50lb range, one was in the 40's and one was below 20lbs. Also, the ratchets on the trailer haven't seen any lubrication in a long time, which made them hard to use. The guy who did the hook up was nice! Hope that helps.
David H.