Le client n'a pas laissé de commentaire.Steve Q.
Customer Reviews for Global Preowned Auto Sales
(U-Haul Neighborhood Dealer)
Pour nous contacter
Martinsburg, WV 25404
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 3 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Joseph D.
Quick in and out. No problem with the truck. A great experience!Linda N.
Le client n'a pas laissé de commentaire.Gregory C.
The company was extremely rude. Picking up i waited in the office for 10 mins before anyone spoke to me. The used car manager started speaking to a female who was there 8 minutes after me. I said no and she did also that I was here first, but I feel like he ignored me because I am black. The short guy who helped me set up my tow trailer was rushing and had me set up some of the tire strap install by myself. I told him i had no clue how to. During the drive i needed help because the ratchet strap were stuck. The gentleman who helped me explained to me in Ohio told me that who ever put on my chains that its in the wrong place. The chain were attached to my wheel axel instead of the frame. This place could of damaged my car. I will never use uhaul again after this.Malcolm S.
Owners work with you I've rented several times no problem highly recommend this placeLyle D.
Business was closed the day we picked up uhaul. I would never rent from a pkace that isn't open at the time of pickup and drop off. Also, check engine light was on which made us nervous. We found a guy working in the body shop and he said it was fine to drive it.Howard W.
Le client n'a pas laissé de commentaire.Samuel F.
Le client n'a pas laissé de commentaire.William C.
Reference id: 3988187Anthony S.
It was a very quick and easy location for drop off.Michelle P.
Le client n'a pas laissé de commentaire.Chad C.
Le client n'a pas laissé de commentaire.RHONDA D.
I arrived to my rental backed into vines along a fence with the hatch wide open. I ordered a dolly and furniture pads, neither of which were in the uhaul anywhere. The floor on the driver's side was dirty and upon turning the truck on I got a reading for low tire pressure in one of the back tires. I can't believe the condition I picked up the truck inVeronica N.
I would have given 5 stars if the truck had been cleaned. The cargo area and cab were filled with leaves and the cab also had some trash in it.Cynthia P.
Le client n'a pas laissé de commentaire.Brianne L.
Le client n'a pas laissé de commentaire.Rashad H.
Quick & convenient Representative was niceCrystal P.
Le client n'a pas laissé de commentaire.Kerry E.
Le client n'a pas laissé de commentaire.KEVIN P.
Outstanding service on both ends, at pick up especially - great guys, awesome dog! Drop off was simple, no fuss, no muss. Merci!Paul W.
Le client n'a pas laissé de commentaire.Robert P.
Nothing to improve. You have some very nice people at this location. Merci encore.Jamorshamakia G.
Le client n'a pas laissé de commentaire.Daryl R.
Le client n'a pas laissé de commentaire.Lindsey D.
Le client n'a pas laissé de commentaire.ROGER S.
Truck was VERY dirty ... in the cab - cigarette butt, McDonalds cup, empty ice tea bottle, two bags of trail mix, filth all over dash, floors and seats. In the box ... leaves and filth ... it was not cleaned out.James S.
Le client n'a pas laissé de commentaire.susan L.
Le client n'a pas laissé de commentaire.Beverly P.
Le client n'a pas laissé de commentaire.John B.
The people that work at the location is really good people to deal with if I ever need to rent any thing again that is who I will call firstHeath E.
The brothers running the business were condescending, a bit rude and I doubt I return.Craig A.
Le client n'a pas laissé de commentaire.Patrick C.
The rental truck was dirty with spilled liquid in all cup holders. The mirror on the drivers side was loose and not working causing safety issues. When I returned the truck the fuel gage was broke and I had to waste time riding to the gas station with the owner to prove I filled the tank prior to return. Lastly they had a large dog that jumped all over the sides of my SUV scratching the paint. Very dissatisfied with Uhaul.Robert T.
some trash inside the trailer, and the trailer hook up cable was not working - the team had me trouble shoot fuses in my truck only to find out later it was the cable that was bad.Jeffrey B.
The cab was leaky and rained all over us when we were driving through rain and not just drops but ALOT like a faucetRebecca F.
Le client n'a pas laissé de commentaire.Gary J.
The first trailer we had caught on fire halfway to our destination. Thankfully our belongings were not damaged. A 9-10 hour trip ended up taking 15 hours. We had to wait for a flatbed to haul the trailer to a U-Haul rental store and transfer our belongings to a new trailer.Christopher M.
More staff.Kathy M.
Le client n'a pas laissé de commentaire.Emmanuel R.
Very friendly and very quick to helpJames S.
When I reserved a truck online I picked a specific city. The next day I was contacted and was told I would have to pickup the truck in a different city. About 12 miles further from where I wanted . So this added 24 miles to my rental cost. Plus an extra 40 minutes. I'm not happy with this experience.Mike S.
Le client n'a pas laissé de commentaire.Patricia S.
Le client n'a pas laissé de commentaire.DESIREE W.
It's totally unfair to be charged for additional mileage when I had to drive 61 miles just to pick up the rental when I had previously reserved it from a local dealer.Ronald H.
Very courteous and fast service. Super easy. Easy five star.Joe F.
None of the running lights worked on trailer when picked up and told guy inside and he said it doesn't matter all you need is brake lights, I'm a CDL driver and if I got a ticket for your equipment being messed up then it was gunna go to U-Haul to payâ€¦..Daniel P.
Le client n'a pas laissé de commentaire.Timothy P.
Le client n'a pas laissé de commentaire.Jerry W.
Le client n'a pas laissé de commentaire.Steven R.
Le client n'a pas laissé de commentaire.eva L.
They were extremely helpful and stayed after hours while I worked on getting the correct equipment needed to safely leave with the trailer! I needed to be on the road very early next morning, so they helped me above and beyond to get me situated. Highly recommend these guys.kacy P.
Le client n'a pas laissé de commentaire.Angela W.
It was an after hours drop-off.Kristen R.
Le client n'a pas laissé de commentaire.john M.
Bring extra person to help you connect to your vehicle. Because, they are not a young and two lifting the tong makes it easier.William B.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.ANTHONY B.
Le client n'a pas laissé de commentaire.zachery H.
Le client n'a pas laissé de commentaire.Dellon C.
Le client n'a pas laissé de commentaire.Carol W.
Very unprofessionalChristine C.
Le client n'a pas laissé de commentaire.Aaron K.
I am a volunteer at Meals on Wheels of Berkeley County WV and we rented the truck for a charitable purpose. Sadly Uhaul was completely unwilling to give us a discount or let use the truck gratis despite multiple requests.. Your company's lack of charity is very disappointing.Dennis M.
Representative was very friendly and wonderful to work with.Patrick C.
You made me drive 75 miles to get the truck. This was done at the last minute. very inconvenient.Luis L.
Trailer had clumps of wet rotting grass that I had to clean out!!!Ernest M.
You can let people know immediately when they book what "level" booking they have. Uhaul should not switch pick up locations at the last minute. Horrible service, will never use UHaul again.Pamela M.
Excellent service and vehicleSam C.
Location and owner was great extremely helpful to me when U Haul fouled everything up. Made my reservation a month ago, then U Haul called me 12 hrs in advance to say the truck was not available and nearest truck was two states away that would have required my driving 90 miles at their mileage rate and fuel, plus 90 miles in my personal vehicle to grt there for the truck. When I rent a truck in a certain city or state at a specific U Haul location I expect my reservation contract to be honored, not sent all over the country to suit U Huals mismanagement. The local dealer helped me get what I needed for the few hours I needed it between his other rental times. Thanks to HIM only I got my work done snd NO THANKS to the idiots at the U Haul reservation center who only gave me a load of excuseschris B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Anthony C.
Location was small and a little cluttered, otherwise OK. Attendant was courteous and helpful.Bernard K.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Charles L.
Best Uhaul experience I've ever had. Owner & his dog were wonderful and I'm a customer for life now.... along with letting everyone I know to use Global services.Carrie C.
I made arrangements for a truck with equipment. The equipment was not available. I paid cash for the rental and was charged an excessive fee for doing so. I had to move so had to pay. Left to load supplies on truck myself.Walter T.
Le client n'a pas laissé de commentaire.brittany K.
Le client n'a pas laissé de commentaire.Denise B.
The truck had soda cans in the back of the seat no problem mirror on driver's side loose no problem steering was awful had a hard time keeping in between lines problem rear door was fine until I was about to return problem cables jumped track engine made more noise than the radioAndre P.
Clean the inside of trailerHOWARD E.
Le client n'a pas laissé de commentaire.CURTIS F.
The off hour pick up process is cumbersome and took me close to 90 minutes to execute. I have a lot of feedback on this and a suggestion to make it better. Please have a Manager contact me reference the off hour truck rental pick up. Sincerely, Todd Lake Todd.Lake@va.govTodd L.
Le client n'a pas laissé de commentaire.Angela M.
And AGAIN ANOTHER REALLY BAD EXPERIENCE FROM U HAUL!!! More so the blame is on U Haul more then the rental lot!!!richard F.
Please lay concrete on the ground instead of just dirt, other than that I have no complaints.Shawn G.
Trailer has brake or other wheel issues had to unload half of the furniture to get homePaul S.
Le client n'a pas laissé de commentaire.Ronald H.
I cannot make any suggestions. I found the truck clean and ready for my moving job. The gentleman that helped me at the facility was friendly and knowledgeable about the equipment. The woman who answered the phone on Thursday was friendly and knowledgeable about the equipment, supplies and manpower that may have been needed for the job.Kathy H.
I did a drop off on a Sunday and had no issues excellent.John J.
Le client n'a pas laissé de commentaire.Raymond K.
They changed my location to be 11 miles further away. That added to my mileage and ended up costing me money. The place where we picked up the rental was slow at best and reeked of smoke with active smokers. The process was not well explained to us and we felt uncomfortable with the whole process.Philip S.
Back of truck was not swept out, paperwork fuel level did not fuel guage in truck. Instead of fixing paperwork they told me to take picture. I took picture of dashboard milage and fuel level before leaving.David T.
Le client n'a pas laissé de commentaire.Stephen E.
There was a dog roaming in the office area, who became aggressive towards me while I was checking. The dog then nipped at my leg as I was leaving the buildingRodney P.
Le client n'a pas laissé de commentaire.Jeffrey H.
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