Évaluations des clients U-Haul Moving & Storage at 84th Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at 84th Ave

Cote générale :

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Kim C. | Expérience générale |
Évaluation :

Told the office a month ago was leaving and they still tried to get money this month. They were also very slow in the office and had to wait far to long to talk to someone

GURPREET S.
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Le client n'a pas laissé de commentaire.

Gurjant S.
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Le client n'a pas laissé de commentaire.

David S. | Premières impressions |
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I originally booked a 10x10 unit but later made adjustments to my reservation over the phone and was told I would be receiving access to a 10'x20' unit. When I arrived I was told it would be 10'x10', which negatively impacted my storage process. Also, I moved into the unit in the evening and the light for the lockup was out of order at the time, forcing me to move into the unit in the dark.

JASKARN S.
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Le client n'a pas laissé de commentaire.

Tabitha R.
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It was sad that I found many inconsistencies with the photos provided at check in of the condition of the van. There were many disputes I had to submit because I didn't want to be found at fault for something that was already there.

Darren B.
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Truck was filthy.

Singh B.
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V nice service

RANJEETA R.
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Check gas tires oil change. As a female it was a very horrible experience to drive a truck without gas. The engine lights were on and it was very scary. Thank you

Tanya M.
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Like always crappy experience. I picked a location, they then called and changed. Sec location was closed, the lock box wouldn't open and was outside freezing for 25min. Then got sent to another location where it was open. Never did i get a good booking with uhaul!

MariaLiza M. | Premières impressions |
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Staff are helpful and friendly especially the lead guy so awesome, thank you

AMRITPAL V.
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Le client n'a pas laissé de commentaire.

SELVAMANI R.
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Seems to have duplication with reserving online and pretty much repeating the process again at the counter...

HELLEN K.
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Le client n'a pas laissé de commentaire.

Satinderpal S.
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Next time ppl Don't ask me 50 doller for wash car

MOHAMMED S.
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Le client n'a pas laissé de commentaire.

SAKSHAM G.
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All good. Great people great service

Manoj M. | Expérience générale |
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There was mouse droppings on the top of the fining room cabinets

gurpreet K.
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Le client n'a pas laissé de commentaire.

Joselito M. | Expérience générale |
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Thanks a lot and it was good experience for storing our stuff for like 7 months. Polite and very helpful the staff that I dealt with and very professional. Happy New Year and stay safe. Keep up the good work.

Gurpreet C.
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Le client n'a pas laissé de commentaire.

SAHIL B.
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Just make sure enought staff to handle every customer in time

AROCKIA O.
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Good.

SARABJEET M.
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Le client n'a pas laissé de commentaire.

Harmindar G.
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Le client n'a pas laissé de commentaire.

MEERA K.
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Le client n'a pas laissé de commentaire.

Karan K.
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Service was good overall, and simple to pick up and drop off. However one of the furniture dolly's I requested was not available. The van itself was fine except the floor was wet. I don't know if it was freshly hosed down and not dry yet, of wet from a leak. Also I think the staff member at the counter forgot to give me driver's license back (temporary document)

gordon N. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Heather K. | Premières impressions |
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Le client n'a pas laissé de commentaire.

COLIN W.
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Le client n'a pas laissé de commentaire.

KENNY M.
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I took pictures of the odometer and fuel gauge and returned the key thinking I could return the vehicle via the website on the ride back home. I did not realize that you need to take a photo from the website. I'd suggest letting people know that they need to take the photo on the website (uhaul.com/share) so not to return the keys before that.

jaspal m. | Expérience générale |
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Le client n'a pas laissé de commentaire.

GERALD P.
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None - service was top notch :) Only wrinkle is your national service provided incorrect info - the customer service agent informed me that no locations in Surrey were open when I first called I'm glad I double checked online

Raymond R.
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Le client n'a pas laissé de commentaire.

Hwan Y.
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Thank you

rahul K.
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Le client n'a pas laissé de commentaire.

irene c. | Expérience générale |
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Le client n'a pas laissé de commentaire.

RASHID K. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Randi lizabeth L. | Expérience générale |
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For most of the time we were there the road in front of my locker was torn up forcing us to get super muddy every time we went. Then we received an email that our fees were being upped for an unknown reason.

Stay O. | Expérience générale |
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Awful experience! I gave them my credit card information so they can charge me automatically, but instead I received an email every month saying that I was late on my payment and I had to pay late fees. In order to fix it I had to go 35 minutes away from home to pay in person. On top of all that, when I retrieved my client’s things from storage, the mattress (the most important thing in the storage unit) was wet and with mold. The person in the front desk was totally overwhelmed with customers and was no help and insisted in charge me the next month Don’t go to this location

Shalana J.
Évaluation :

Would be nice to have the vehicle brought to the main entrance by an employee with everything ready to go and review with the customer, rather then walking to and of property to get the vehicle. That would make the service most excellent. Other wise your staff was pleasant and helpful through the entire process.

Mangesh M.
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Le client n'a pas laissé de commentaire.

LOUISE R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

BALJIT D.
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Le client n'a pas laissé de commentaire.

WILLIAM N.
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everything was good. Truck worked well, clean etc. Staff was friendly and helpful. Wish there was a location in South Surrey but other than that everything met expectations

rabia g. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Pooja M.
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Le client n'a pas laissé de commentaire.

ABIKESH S.
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Very nice customer service

DANIEL B.
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The van worked well. The service was good.

NAVJOT S.
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Le client n'a pas laissé de commentaire.

GURSHARNJIT R.
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Le client n'a pas laissé de commentaire.

JASKARAN S.
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Le client n'a pas laissé de commentaire.

HAMED H.
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Le client n'a pas laissé de commentaire.

Cyndi B. | Expérience générale |
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This is a reasonably priced, clean and convenient place to store belongings. The staff are friendly and helpful. The only thing I didn’t like (and this a Uhaul in general, not this particular location) is the way that they bill. It’s so confusing that I ended up being charged a late fee even though my account balance showed a $0 balance owing.

RANJIT J.
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Le client n'a pas laissé de commentaire.

Bo W. | Premières impressions |
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Very reasonable prices and friendly staffs, helpful, considerately and caring.

DALJIT D.
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Le client n'a pas laissé de commentaire.

Manushri M.
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Le client n'a pas laissé de commentaire.

Ranjit S.
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Le client n'a pas laissé de commentaire.

Gurpreet S.
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Le client n'a pas laissé de commentaire.

Ajay P.
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Le client n'a pas laissé de commentaire.

SHAHBAAZ V.
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Le client n'a pas laissé de commentaire.

GURINDER S.
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Le client n'a pas laissé de commentaire.

Megan T.
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Not charge extra on after hours drop off. I dropped off my truck 15 minutes after the office closed because I was done earlier than I expected. Than to be charged a fee I knew nothing about prior to booking. I would of rented it earlier in the day to avoid this ridiculous fee

HARMANDEEP K.
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Le client n'a pas laissé de commentaire.

Nickolas C.
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Le client n'a pas laissé de commentaire.

JORGE L.
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Thank you

Mandeep G. | Premières impressions |
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Easy to work with them

Blair W.
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Customer Service Desk Guy... was great! Friendly, fast and answered all my questions. Truck was new. VERY GOOD EXPERIENCE Thank you

Jatinder S.
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Provide some more space for parking after hours at the time of returning.

Ross Hilton W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

SARBJIT B.
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Rental vehicle should be clean.a walk around the vehicle should be done with rep present .To log al damage prior to driving off.

JILL D.
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Garbage was left inside the cab from previous user. Used face mask and papers in passenger door and garbage (used papers) in slot of middle console. The visors could of used a good cleaning as well. Go Pro part under drivers seat.

Steve M. | Expérience générale |
Évaluation :

Very happy with my time at uhaul storage. Employees were all very good. Everything was very easy to deal with and the price was very reasonable.

KHUSHWINDER S.
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Le client n'a pas laissé de commentaire.

RAJVEER B.
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Le client n'a pas laissé de commentaire.

DILPREET M.
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Nice

Liza R. | Expérience générale |
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The only issue I had was that it was pretty dark in the unit but other than that great. Very friendly great customer service

RAJAT P.
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Sales person was friendly and polite...explained the process very well.

KAVEH R.
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I was desperate trying to find a truck to rent when I called this location the lady was really nice and got me into a truck and held it for me till I got their and when I dropped off the lady was really helpful I'm not going to another U-Haul location if I have to drive more I will always go to this location

GARY T.
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I rented a cargo van for 5 days and it was flashing that the oil needed to be changed soon from the moment I drove it off the lot,

Waheeda M.
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Good customer service👍🏼

GURSIMRANJIT B.
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Le client n'a pas laissé de commentaire.

RANDY S.
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they were supposed to e mail my receipt but I have not got it yet.

Gurpreet S.
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Le client n'a pas laissé de commentaire.

Nghia H.
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Truck wasn't vacuumed. floor and cupholders had a bunch of dirt and other stuff Made me feel like it also wasn't sanitized. Had to take my own Lysol wipes to clean it out to make sure

Steve M.
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Very easy experience.

Yuchuan D.
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Le client n'a pas laissé de commentaire.

Anthony G.
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Booking, picking up and return were a breeze.

Jose D.
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Le client n'a pas laissé de commentaire.

GLYNIS M.
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Le client n'a pas laissé de commentaire.

Jean N.
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Le client n'a pas laissé de commentaire.

Harry W.
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Online you are encouraged to fill out everything ahead of time to save time when you arrive for pick up, only to be asked all the same questions when you show up.

AKSHAY T.
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Le client n'a pas laissé de commentaire.

Chuck S.
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The service at this location was impeccable! Everything was done with the customer in mid. Great service. Hamman was exceptional and friendly.

SO F.
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I was there three times and There was really long line up but only one person working for rental and return trucks. Wish had more employees who can help during the moving seasons to help process faster.

Brian N.
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Chris was provided very clear instructions and Was very professional in his job.

DINESH C.
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Le client n'a pas laissé de commentaire.

SYLVIA A.
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Le client n'a pas laissé de commentaire.

Steve M.
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Service was very good. Friendly and efficient.

Wesley S.
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Le client n'a pas laissé de commentaire.

LIA L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

PALVINDER D.
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Good customers Service explained well and detailed.

Niharika Sudhir Kumar P. | Online Move In |
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Light in the storage unit would have been helpful. We moved in the evening so no it was dark. However everything else was perfect.

Felma M.
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Le client n'a pas laissé de commentaire.

FATIMA Y.
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I can't open the receipt they sent me. They need to make sure to send us the receipts properly, very important.

danny k. | Expérience générale |
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I took photos of numerous safety violations inside and outside the building. Pipe piles and sheet steel roofs laying by entrance doors to my building not marked and I know I brushed the pile of steel corrugated roofing laying on the ground and was injured on my leg is a result. The day I was set to move out of my locker the lights surrounding my locker would not work so I couldn’t remove my items. Maintenance Man was rude to me when I talked to him in passing. He was mad because I didn’t know I need one of U-Haul locks on my locker. Next time I came to place items in my locker there was a second lock on my locker door saying if you want to access your locker you must come to the office and pay $25 for the added lock or access won’t be granted (I have a pic of the note he left). When I when’t to pay for the new lock I had to wait 45 mins for the office staff to track down where the key was because nobody knew where it was.. The rows of roadway Inside the lot that surrounds the building were plugged up with u haul trucks, vans and trailers making it hard to get to your building because other renters had their cars parked blocking the road off entirely making you drive around looking for a way to exit . I’ve rented from other storage facilities and have never had any problems before. Wouldn’t rent from that location again ever I’m not a hard person to please and not a grumpy person I’m 63 years old and am easy going but this place did make me a happy camper at all. If you’d like to see the photos of these dangerous safety violations please contact me with a email address and I’ll send them to you. Dannykowalski@gmail.com I only stayed two months in this locker then left the Facility . Upon removal of my items some items were wet and pools of water on my items because I’m guessing the roof was leaking Above my locker boxes of Xmas decorations and Xmas tree was wet And other items as well.

DAVID S.
Évaluation :

Wouldn't hesitate to rent here again, great experience. Things went well all day.

MICHAEL S.
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Le client n'a pas laissé de commentaire.

Jennifer C. | Expérience générale |
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This was a very clean and well-maintained storage, and the staff was friendly and helpful. I will be using this facility again, should I need storage.

Nimrat G.
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The location was great, the staff was very polite and friendly and helped solved all the concerns and questions

Angelo M.
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The clerk was absolutely fabulous. He has served me before and is very polite, efficient and all around great for your company.

Balihar B.
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The front desk reps are extremely unprofessional. The day I have to pick up my truck he asked to wait first and then at last said to check in online. In doing I already lost 1 hour( picked up at 5pm instead of 4 pm) What is the use of opting in-person services?? Would never recommend to anyone this place

SANDRA L.
Évaluation :

Just busy...need more staff to help to decrease wait times

Leander F.
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Hello, Everything went a scheduled , easy to book and pick up and return.

Dennis P. | Expérience générale |
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When I rented the unit I told him that it would be for a month only.I picked up the stuff a day early.I told the lady in the office I was picking up my stuff and asked her if I needed to check out.She said no just go ahead.Four days after I picked up my stuff I got emailed a late notice so I had to make a special trip to go tell the guy that I picked up my stuff four days earlier.I probably need to use a storage unit in December and I am having second thoughts about using yours again.

Satwant S.
Évaluation :

Fab ❣️❣️✊🏻

Mohammad m. | Premières impressions |
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NEED TO INCREASE STAFF, OTHERWISE GOOD.

Merle J.
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It was extremely poor customer service, unable to use the app, waiting for a long time, after waiting being complained to how understaffed they are and how he cannot cut me slack. It was highly unprofessional

SUKHBIR S.
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Everything was really good U-haul and all equipment.

HOUSSAM N.
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Le client n'a pas laissé de commentaire.

Toni E.
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Le client n'a pas laissé de commentaire.

NATHANIEL S.
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Great service. Thank you!

parminder S.
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Le client n'a pas laissé de commentaire.

STEVEN C. | Expérience générale |
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Staff was ALWAYS glad to see me, and was very polite.

LETICIA K.
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Le client n'a pas laissé de commentaire.

JOCELYN S.
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Customer service is very rude and have no service skills

jean joseph andre b. | Expérience générale |
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A light would have been convenient inside the storage unit. The whole place is always kept super clean.

Kim W. | Premières impressions |
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I had a hard time deciding on how to answer #'s 3 and 6 as I have not yet had a chance to explore your facility or actually move anything into my storage unit yet. The office area was clean and at first glance appeared to be well maintained. The parking situation and construction is less than ideal. In fact, I almost decided to go with PS Storage instead due to ease of approaching and parking at the office. I'm on the fence yet (due to my unfamiliarity with the location) if I would recommend this particular uhaul location to a friend, but I would recommend the Nordel location as I've rented trailers and vans from them in the past and have friends who are long time storage renters there. UHaul as an organization/business has been good to deal with overall every time I've contacted them.

SATINDERPAL D. | Expérience générale |
Évaluation :

Everything was perfect but one time i got only a few days late for the monthly payment due to Corona virus because I was stuck in India at that time. Although I send the e mail regarding that still you charged 70 dollars extra. Highly disappointed

Sonja H. | Premières impressions |
Évaluation :

The process of attaining my unit was fine. When it came to moving my items in, it was very dark in the unit. I had no idea there were no light bulbs in the overhead lighting. Luckily my son had a small flashlight in his pocket.

TERESA C. | Expérience générale |
Évaluation :

Poor customer service.

joel david p. | Expérience générale |
Évaluation :

All the stuff inside was covered in drywall from the ceiling. Also small black remnants that look like mouse dropping on all my stuff. The top of the door frame is missing and when I told the staff about it, it never got repaired. There’s no lights in the unit as well. The concrete walls weren’t very clean and light was visible from the outside through the cracks on the wall. I would not go here again.

CHERI A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Michael F. | Expérience générale |
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Fantastic service. Staff were extremely nice friendly and very attentive. First class services!

davinder a. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Chanyang S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Betty A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Richard S. | Expérience générale |
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Everything was clean and organized. The washroom was spotless as well.

Sandra U. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jaskarn S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Danielle F. | Online Move In |
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Le client n'a pas laissé de commentaire.

colleen l. | Expérience générale |
Évaluation :

I'm not happy with this U-Haul or any U-Haul for that matter and I will not be recommending it to a friend I had the worst experience between my reservations not being met let alone my needs so no

George Christopher H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Marilyn A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

evan and deneen c. | Expérience générale |
Évaluation :

The manager ( Kulwinder ) is such a compassionate , humble and kind man. I was In the moving snd storage industry from 2001-2018 and I would Have LOVED to have had him as an employee. He provides professional and exemplary service with the perfect balance of kindness. Thank you for helping us for over a year, during a very difficult transition. Much appreciated, Deneen Cook

Hika P. | Online Move In |
Évaluation :

They failed to mention that there is construction going on, so the unit was not accessible with a vehicle because the road is all torn up. We had to load a trolley and slowly pull it to the unit along a narrow (4 feet wide path, trying to avoid the huge 6 foot deep trench that ran along beside the whole building.

Aijaz A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Chanyang S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

glenn p. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Crystal N. | Expérience générale |
Évaluation :

It wasn't well lit, but it was secure. I would recommend.

Rosa E C. | Online Move In |
Évaluation :

Your website offered a Free $12 Lock with online orders for storage but once I got to the facility your customer service rep was not helpful & refused to even look into this, he refused to give me the Free lock. Of course I had no other choice but to Pay him the Lock because I had All my belongings & didnt want to delay everyone else waiting.

PAUL DUGLAS G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Wilson w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Leontine F. | Premières impressions |
Évaluation :

I moved from Winnipeg to Surrey Vancouver. The communication was zero between the two facilities. Apparently the date for the storage unit was entered incorrectly by Winnipeg. When I arrived I had no storage unit!! This was a horrible situation to be in right now. Luckily the lady here at the UHaul in Vancouver called around for us. When I did get to the UHaul facility where my belongings are now the service was amazing (store located at 84th Avenue in Surrey the General Manager Kulwinder Rai) you need more like him. I have never made a move like this so I did not know what to expect. Now I know I should have had more paperwork and clarified more information. I depended on your staff and I guess I should not have. In total I paid over $3000.00 to move and this was very a stressful time and UHaul did not help.

Victor B. | Premières impressions |
Évaluation :

Excellent!

Jessica K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Yu Wen W. | Premières impressions |
Évaluation :

While we book our storage 2 days ahead. Delta location front desk not even check reservation paper and rent out our reserved space. She simply says she rent out the space and let us to call head office to deal with her irresponsibility. We get transfered three times and eventually find a smaller storage than reservation. Very disappointed of this miscommunication. We drive all way back to Delta and Surrey. with full truck. Waste energy, time, and stressful. We need to return truck to a different location. in 96ave. Their rental sign is so tiny. We drive pass a few times too. It is not thought wisely for ppl to drop off their Uhaul. drivers are not able to see it.

Farhad A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

carrie o. | Premières impressions |
Évaluation :

Had a storage unit reserved and upon looking at it, determined it was a little too small. Asked for a larger unit and without any hesitation, helped us into a larger one. Very courteous and helpful

JESSICA H. | Expérience générale |
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My unit was covered in fat shif and I had to throw out majority is my things. Absolutely disgusting. I will be telling everyone I know about this and pursuing legal action

JILLIAN F. | Expérience générale |
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Staff were beyond fantastic , however when finishing up the emptying of unit there was a large puddle of water inside unit and down the walls and fungus growing on our items . A lot of ruined items ,

Thomas W. | Premières impressions |
Évaluation :

Service was fast. I was presented with my options right away and I had my truck unloaded and my storage unit filled in under an hour. Thanks for making a potential stressful operation, simpler.

Ken J. | Expérience générale |
Évaluation :

When I arrived with my full U-Haul truck from the US my assigned unit was not available. The young lady did not skip a beat. She provided me with a larger unit immediately.

PAUL H. | Expérience générale |
Évaluation :

No issues at all. Used the facility for over 10 years. Moving out was as easy as walking into the office and telling them my name. Would recommend them anytime.

Gilbert M. | Premières impressions |
Évaluation :

Knowledgeable, friendly staff. Site is clean and well maintained. One improvement would be to provide better/more lighting to the storage units.

lusine b. | Premières impressions |
Évaluation :

Good and professional service

michael k. | Expérience générale |
Évaluation :

Would like to see lights inside storage unit itself

Dale Wynne R. | Expérience générale |
Évaluation :

My stay was short, because I noticed I did not have much to store. Thank you for your services.

LISA A. | Expérience générale |
Évaluation :

Unit Smelled bad, moldy, dirty. Water damage from pipes, & pipes took a fraction of unit. My boxes/contents have moisture. Glad to be gone. broken, restricted access during open hours. mouse traps?!

Susan S. | Expérience générale |
Évaluation :

When i registered and paid for a storage unit. I asked to have a truck put aside for the day we were going to move into the storage unit. They did not reserve a truck for us and i had to go elsewhere.

Robert D. | Premières impressions |
Évaluation :

Very respectful and courteous service, they alway's are, And I appreciate the service's the business has to offer. Thank you for all of the help.

donald w. | Premières impressions |
Évaluation :

Great customer service.

monina quiambao o. | Expérience générale |
Évaluation :

Ravi and most of the staff are helpful.. will still use this location for future needs

mary t. | Premières impressions |
Évaluation :

Uhaul was very accommodating with their service in renting a storage space and a cargo van to move and store our furniture. They were polite and courteous when serving us. Would recommend to others

Shelley S. | Expérience générale |
Évaluation :

My locker was robbed and I was told it wasn't and yet I got a phone call from Penticton Rcmp saying they found some of it in a stolen vehicle. Wont reimburse my part rent that was used 4 days

Janet S. | Expérience générale |
Évaluation :

Waited 30 mins just to speak to someone. Then another 30 mins trying to get my already reserved storage paperwork to be completed. They are either understaffed or customer service is a low priority.

paul andrew d. | Premières impressions |
Évaluation :

Great service and friendly n clean well organized and polite professional folks running it!! Quite happy with their helping hand and patriotic patience aswell

eduardo z. | Expérience générale |
Évaluation :

Excellent service, always ready to help and listen to any concerns.

Doreen P. | Expérience générale |
Évaluation :

I hope other customers will never experience the lack of customer service I received. From the location , insurance company and call centre. Most horrible company to ever get any business from.

DANIEL Q. | Expérience générale |
Évaluation :

One of your staff was rude to my wife saying I told you already, and if you want a bigger room maybe you can go somewhere else. My wife didn't know for online orders it was 1st come 1st serve too

Jane B. | Expérience générale |
Évaluation :

After a rocky start (my card would not open the gate) all went well

peter r. | Expérience générale |
Évaluation :

we had a problem with rodent that got to our unit We had a tent , air mattress and sleeping bag that were destroyed by ,manager said 100% all will be replaced we had insuranse.. so honest man !!

Verna K. | Expérience générale |
Évaluation :

I definitely would use the facility again for storage if I needed to. Thank you so much for the friendly service I got.

chitra m. | Expérience générale |
Évaluation :

I did hire a Rental truck & had my goods stored there for 1 month. I w

jennifer Lee H. | Premières impressions |
Évaluation :

Excellent experience !! Very informative, highly efficient, cost effective, friendly, concise, customer needs driven... And all realms attended during an uber stressful event... Exceeded expectations!

Jugraj K. | Expérience générale |
Évaluation :

Just needs lighting in the storage room but everything else is A1.

Fawzi Z. | Expérience générale |
Évaluation :

Best experience with the manager. She was very helpful accommodating and very professional.

Dirk F. | Premières impressions |
Évaluation :

Shen Lee was very helpful.

MANPREET P. | Expérience générale |
Évaluation :

Ok

David P. | Expérience générale |
Évaluation :

I am very pleased with service and helpful staff. Thank you for accommodating for my storage need.

Vicki C. | Expérience générale |
Évaluation :

Worst moving and storage experience I have ever had. The only bright spot, again, we’re my Moving Helper guys. Will never recommend UHaul to anyone I know

LUCIANO P. | Expérience générale |
Évaluation :

Someone entered in my storage in the weekend and stole 2 desktop computers and some documents, this due to the fact the the premises were almost unattended and the sensors in the door not active.

RODNEY H. | Expérience générale |
Évaluation :

Enjoyed the service and thought staff was very helpdul.👍

JIM B. | Expérience générale |
Évaluation :

good job well done

landaira Karenn h. | Expérience générale |
Évaluation :

Will was very helpful. I required a unit for a short period of time, he was able to provide the right size, price and was very helpful with acquiring a lock. When my card didn't work, Will helped. tx.

Diana R. | Expérience générale |
Évaluation :

When scheduling a rental van for U-Box unloading, I had been told they were open until 7, when in reality they were open until 5. This was difficult to coordinate with my friends' work hours.

Lori C T. | Réservation |
Évaluation :

Also I was wondering if a service of keys may have been found in the truck. It was a small fob, a door key and a small mailbox key.

Jose Wallington C. | Expérience générale |
Évaluation :

They need to communicate more between staff, so we as a costumer do not waste are time

Randy M. | Expérience générale |
Évaluation :

wouldnt go back

Christopher G. | Réservation |
Évaluation :

King George Location not got it together called for a truck/10x20 storage too and had a reservation to go and find that reservation canceled and no trucks available do too them getting robbed for gas.

maria o. | Expérience générale |
Évaluation :

Keep up the good work🙂👍.

Gina S. | Réservation |
Évaluation :

Person at storage unit was great, professional and respectful

Marc L. | Expérience générale |
Évaluation :

We always had friendly service. Answers to all our questions and concerns. Quick service. Thanks to all

Josephine W. | Réservation |
Évaluation :

We reserved this unit. when I called to make sure it would be ready upon arrival, I was told they do NOT reserve units. PLEASE REMOVE THIS OPTION from your services. This is unacceptable.

cam g. | Réservation |
Évaluation :

reserved a 10x20 storage unit with credit card and got a confirmation number. On moving day I call to double check and confirm everything was OK and was told yes but only to arrive to no reserved spot

Russell Keir A. | Expérience générale |
Évaluation :

Great price

TRACEY L. | Expérience générale |
Évaluation :

The storage was secure and everything was safe. There was evidence of mice and spiders, which was disappointing, but I know they can't control everything. Overall, it was a pretty good experience.

JIM C. | Expérience générale |
Évaluation :

This facility worked very well for what I needed. Staff were always very helpful when approached with any questions and/or concerns.

zachary l. | Expérience générale |
Évaluation :

I want to drive home how great the staff is here, specifically the younger individuals I was always helped by. The service here is 1000x better than the King George Blvd. and Bolivar Cres. location.

Norman W. | Expérience générale |
Évaluation :

worst experience in my life even though I paid my bill my locker was still auctioned off

CARL J. | Expérience générale |
Évaluation :

My rental experience was a disaster.The manager had told me the wrong information.and did not refund and forward the remainder of my payment as she had said onto my next rental with you at the same lo

KATE D. | Expérience générale |
Évaluation :

They didn’t take care of the mouse situation and it’s not fully enclosed place and it gets dirty. They didn’t notify me that they found some somewhat damaged bag and boxes. Saw a dead mouse inside.

Dingcheng C. | Expérience générale |
Évaluation :

Very friendly service

DARCY J. | Expérience générale |
Évaluation :

When I removed all of my belongings from storage, everything was covered in mouse urine and feces . my brand new couch was basically ruined. Also the light in my locker never worked for 2 years.

tracy e. | Expérience générale |
Évaluation :

Canceling my contract was super easy and I appreciated that. The staff were friendly and good. Thank you for a good experience.

talyor r. | Expérience générale |
Évaluation :

.

Felicia B. | Expérience générale |
Évaluation :

Everything was great. The service was great. The staff were helpful and friendly. The only downside was the limit of 7pm.

Shannon B. | Expérience générale |
Évaluation :

Great service, great price, clean and secure 😊

Sharen T. | Expérience générale |
Évaluation :

Rats wrecked some of my belongings. There was no light that came in when I was moving my things out.

Non reviews have been submitted for this location.

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