Évaluations des clients U-Haul Moving & Storage at Burnet Rd & Hwy 183 S

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Burnet Rd & Hwy 183 S

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Ross T. le

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Nothing. Drop off was perfect!

Charlene S. le

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My drop off location charged me for an extra day when I dropped it off on the same day I picked it up. Drop off was at the Burnett Rd Austin location. I called them the next day and they said they would credit me the extra charge. Just checked my credit card bill and I Have no credit! I dropped off the trailer with an actual person who failed to now that the trailer was back. I even had him take off my ball hitch since I hadn't trouble doing that.

Joyce B. le

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Le client n'a pas laissé de commentaire.

Maxim Z. le

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Why did I have to go to 2 different locations to drop off the truck and trailer? I reserved them together.

William H. le

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Le client n'a pas laissé de commentaire.

Kent H. le

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Le client n'a pas laissé de commentaire.

Gladis S. le

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Everything was good, the only thing i did not like was, they were short staff when i returned the equipment and had to wait a while.

Lemuel S. le

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Le client n'a pas laissé de commentaire.

Page B. le

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The yard tech was great in assisting in getting a couple of our fuses swapped out to get the left turn signal working. The office staff was not overtly unfriendly, but also not welcoming.

rain C. le

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Second time at this location and both times have been great. Friendly staff, clean building, great service!!!!

Josh S. le

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Le client n'a pas laissé de commentaire.

Gary F. le

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Every person involved in my recent rental and return were not just qualified and customer-minded, they were pleasant and courteous. This was by far the best rental experience I’ve had at U-Haul or any equipment rental facility. Thanks for making the process fast and painless.

Stephen L. le

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Le client n'a pas laissé de commentaire.

Lawan M. le

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In the last year I have rented from this location about 4 times. They are always courtesy and friendly. I would not go anywhere else! Thank you.

Eduard K. le

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It will be nice to have dedicated section of Lost & Find. I forgot one piece of furniture in truck and went back next day in the morning. It wasn't in the truck, but was left outside next to the building. Staff helped me right away to find it.

Kit S. le

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Le client n'a pas laissé de commentaire.

Martin M. le

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Le client n'a pas laissé de commentaire.

Julianne D. le

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Chris was an amazing help. This move was unexpected and stressful. Chris made us feel at ease and helped the process. We even ended up getting a storage unit there as well, thanks to his help.

Kevin H. le

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Le client n'a pas laissé de commentaire.

karon B. le

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Le client n'a pas laissé de commentaire.

Miles B. le

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Excellent customer service, very fast in and out. Helped us get the car and trailer off the uhaul in minutes, later truck dropoff was similarly quick and easy. Tiny lot but absolutely packed with inventory.

Miles B. le

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Small lot and location, bur very friendly helpful staff. Could’ve used more employees though to help get through the line of customers.

John B. le

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Check in and drop off went smooth

Kenneth L. le

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Le client n'a pas laissé de commentaire.

Yani R. le

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Le client n'a pas laissé de commentaire.

BRENT M. le

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The people involved were excellent, equipment was in good shape. Unfortunately all orders were being handwritten due to some type of software issue so it took a long time to get going.

Walter K. le

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Le client n'a pas laissé de commentaire.

Edward G. le

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Le client n'a pas laissé de commentaire.

Edy Jose G. le

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Le client n'a pas laissé de commentaire.

Denise M. le

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Servers down did dashboard service still there one hour. Male that cleans check vehicle rude walked away while still talking to me. Won't go back ever. Took a photo of him

Donald H. le

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i was very pleased, don't have any "constructive criticism".

Lorrie C. le

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Le client n'a pas laissé de commentaire.

Laura G. le

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Le client n'a pas laissé de commentaire.

William F. le

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Clean bathroom. Clean store. Very good service.

elinor W. le

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Le client n'a pas laissé de commentaire.

Shirley M. le

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I was 100% pleased with this U-Haul business. The manager and staff were wonderfully helpful and friendly. It is a well-run operation with expertise for all your storage and moving needs. GREAT PEOPLE

Terese F. le

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Every staff member is professional, friendly and helpful. I was almost sorry i cleaned out my storage room because I enjoy visiting the property! Special thanks to Simone.

marc l. le

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large slide door never really appeared to be open when i came during regular hours. I paid extra for after hours access and did not expect them to open then.

Angelo M. le

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Great service

Angelo M. le

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Very friendly and great service!

Michelle C. le

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Would definitely rent a U-Box for my next move.

robert l. le

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A smooth and pleasant experience!

ruggero law firn p. le

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They made it very easy throughout process.

renee k. le

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Beware this location will take your payment out of your account without your permission.

Barbara W. le

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All staff was very helpful and friendly

Brenda D. le

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My only concern was the fact that there is no elevator it was a little difficult to bring the stuff up to the second floor.

Michael J. le

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The whole Staff at this location is superior!! Their help and professionalism during my stressful days was extremely appreciated!! Sincerely, Michael Jackson

joe d. le

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Courtney was efficient, knowledgeabe and polire. Thx !

Bill W. le

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Thank you.

chris b. le

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Very old facility. Interior storage unit hallways were tight and difficult to get anything of size in to the unit. Staff was extremely helpful and friendly though.

MICHELLE H. le

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Everything was great until I had 3 large boxes full of mouse droppings and things chewed upon of which there was no food stored in the storage room . Such an awful feeling not to know what was clean!

CARLA C. le

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The staff were helpful, but the storage unit facility was not cool, the temperature read 94 degrees, but the thermostat was set to 72. Had to find another location that was really climate controlled

Christopher R. le

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it was great

BENNY F. le

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Had a run in with one of the shop guys . There are no signs for employee parking and storage parking. It was handled by the it was very nice. The storage room always seemed warmer than they said.

JANE M. le

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I finally cleaned out and gave up the storage unit that my mother had for years. The staff was always nice and the place was safe and secure. I rented a truck and that was easy too. Thanks!

PAT F. le

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*Mice and bugs in controlled climate unit. *Comment-UHaul might consider reimbursing prorated rental rate in at least weekly increments, esp if unit rented and receiving "double" rental rate!