The customer service at not only this U-Haul location but two others in the vicinity has made for a very positive and enjoyable experience. I still have several trailer rentals coming up and have no doubt they will be great experience's.
Location de remorque et remorquage à Austin, TX chez U-Haul Moving & Storage at Burnet Rd & Hwy 183 S
Déménagement en provenance/direction de Austin, TX? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Austin, TX 78757 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Austin, TX
Les remorques fermées à Austin, TX sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage at Burnet Rd & Hwy 183 S!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Austin, TX 78757. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage at Burnet Rd & Hwy 183 S représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Austin, TX conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Austin, TX !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Registered online picked up trailer did the job and back the same day ,dropped it off . Excellent
1) the moving van we rented seemed like the tires (or something else?) were way out of balance at highway speeds. Since this was a short move for us and mostly on surface streets, it was OK for our move, but, moving for a long trip and freeway speeds would have been rough on the vehicle and on me. 2) The online iPhone App and Browser app for the PC were awkward to use and I had to enter things over and over to get things right. I had selected a Moving Helper which turned out to be unavailable (or no longer working for Uhaul?) but I was not notified until checkout so I had to go back through the browser app to get the help I needed. Both the movers and the people at the UHaul location did not seem to know what about the information I had already put into the order online. I had to scan my driver's license 2 times; once, before I picked up the rental van and once at the Uhaul office. That seems redundant to me. If doing that twice is normal, it should be explained better. Overall, I would say that Uhaul's technology and people training is not at all in sync. Please note that I am just trying to help.
Was charged for a Dolly not requested they had a padlock on the vehicle that was not taken off and so when we left the location we could not open the truck. Wrong key was given just a mess all around
Very courteous and professional. Work to keep me as a customer.
My comment has to do with the truck I rented. I felt that the rear bumper could be more user friendly. My task included climbing into and out of the bed of the truck and the bumper has a very small footprint exposed when the tailgate is down. I feel it could easily have slipped, or missed the step and fallen. I didn't, but I felt it was something that could easily happen to someone not familiar with pickups, or was in a hurry.
Originally had a reservation for a 26" - changed to a 20". However, I believe on the original reservation - I had the ability to return the truck before the close of business the next day, but on the new reservation it was changed to 11am, and I was not notified of this. Consequently I was charged an extra $60 for a full day when I really was only a few hours over the return time. I would like a full/Partial refund of this amount as it was not communicated and not applicable to a full day.
Very quick and efficient service. I had messed up my online reservation and the associate inside helped me and had me in a truck very quick.
Julie was fantastic!
The actual pickup location (8710 Burnet Rd in Austin, TX) was actually fine, except they did not put the dolly and furniture pads that I had reserved in the truck, so I did not have those needed items when I moved, but they were very helpful and reversed those charges afterward. The original pickup location on the reservation (4021 N Interstate 35 in Austin, TX) did not have the equipment that I reserved. They sent me to the other location (Burnet Rd) to get it. Since this was a one-way rental, I had rented a car to drop off near the original pickup location, so I ended up having to take an Uber from the rental car dropoff location to the new pickup location, which cost me an additional $30.
Let customer know they need to be at the location when doing the return to be able to scan bar code and show them where the box to put keys in incase they decide later to return after hours.
This location was busy but when we were attended we were treated very well. Everything was explained well. The van we rented was great. Julia was very professional.
Better/more help at return
Excellent and prompt service. Staff was friendly and very accommodating.
Jessie was the expert tow hitch attachment guy and great to talk to and help me make the decision to get one. Mason was excellent as initial person to help answer my initial questions about getting a Uhaul. Norvelle the manager was excellent and helpful rescheduling an appointment time and with hooking up the Uhaul. I have other Uhaul's by my house about 10 miles away. But my intuition led me to use this one because of its location and that it is always busy. And I've been treated exceptionally well at every point. This will be my store for future needs. Thank you!
The staff was friendly, professional and on time. Great Service!
Charged me $20 as an after hours fee. I unhitched trailer myself as I have done many other times on Christmas day
Customer service was beyond horrible and unacceptable. I have no idea how she can have a customer service job. I got charged more than double for my rental and still had to deal with their attitude. Will never use uhaul and will never recommend to go to any uhaul. By far the worst experience I had ever had as a customer at any place. Terrible place.
Extremely satisfied with the customer service received.
Great communication and customer service. Price is reasonable, thank you!
The website made online check-in perfectly easy
Great service! Thanks!
The manager at 8710 Burnett Rd is an amazingly professional, gracious gentleman. I hope U-Haul appreciates his dedication to his customers
Reserved a three day u-haul. Was told that's not possible that I could have it for one day only. And to drop it.off within 24 hours 9am-9am. (Even though I picked it up at 8am) This caused a lot more stress overall during the move but that's fine. When I went to return it late night I noticed that my return time was 7:45am ish. Not the 9am I was told. that if I needed to keep it overnight (I almost did because I needed it longer really) I could of faced late charges. I was already facing gas fees because trying to rush and find a gas station near midnight that was open was difficult. If It was made clear to me that a reservation can be changed by uhual during the reservation process I might of reconsidered using u-haul. But because it was a surprise (the store let us know the night before this was happening) and we had the stress to finish in one day it only cost me more money and hate the place I went to.