The staff was a tad bit standoffish despite my being friendly & upbeat throughout the experience. Woman handling the hookup was very competent & was more friendly at the very end.
Évaluations des clients U-Haul Moving & Storage at Centerpointe Mall
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Témoignages des clients récents de U-Haul Moving & Storage at Centerpointe Mall
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Great service! Thank you so much!!
I really appreciate the follow up calls from Lathunder(?) letting me know the status of my unit when my payments fell behind.
thank you.
I was told my first months rent was free but I still was charged and then I wasn't given my cash back from renting the truck. Things did not go as smoothly as they should have been.
The staff is friendly,knowledgeable and efficient. The storage unit was very clean and well maintained.
Excellent service, facilities and wonderful staff.
Great crew at the Centerpointe Mall location!
Great customer service!
Took a hot minute to process the reservation, having the system crash twice on us during check-in. The storage room was also on the third floor, in a nice hot warehouse. Not easy to access.
Great service - speedy, friendly and efficient!
I will never spend another penny with Uhaul
Friendly, professional
Storage room smaller than advertised , price more than posted.
Thanks for your wonderful service
Could your good work🔆
Good place to store your stuff.
Have tried to get assistance on an ongoing fee for a rental unit I did not rent No follow up No call from manager Still not resolved
Communication was less than adequate. Cover put on wrong limiting access to UBox door. Boxes placed in area limiting garage access. Everything inside was safe though.
There is no efficiency with staff there is always long lines in there
none
You're policy of not prorating on final monthly payments and then rerenting the same space is stealing/double dipping.
My only complaint is on the day I moved out of the lockers I was in line in the office/store area behind two other customers for 25 minutes. 20 minutes of which there was no staff at all there.
The storage unit did not have a light in it
Everyone on the staff I spoke to was friendly, helpful, and nice. I would definitely recommend them.
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