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Candy H. | Overall ExperienceSelf Storage Units in Grand Rapids, MI, 49512
U-Haul Moving & Storage de Centerpointe Mall
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Unités disponibles (toutes les dimensions sont approximatives)
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
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À 5,9 milles de cet établissement
Division Avenue Self Storage
5633 Division Ave S
(U-Haul Neighborhood Dealer)
Wyoming, MI 49548 -
À 5,9 milles de cet établissement
U-Haul Moving & Storage of Downtown Grand Rapids
500 and 532 Grandville Ave SW
Grand Rapids, MI 49503Limited Units Available.
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À 6,7 milles de cet établissement
U-Haul Moving & Storage at Burlingame
2720 Burlingame Ave SW
Wyoming, MI 49509Limited Units Available. Act Fast!
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À 7,3 milles de cet établissement
U-Haul Moving & Storage of Byron Center
701 68th St SW
Byron Center, MI 49315Few Rooms Left. Reserve Today!
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- 3,5 - Cote moyenne des clients
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The second key that came with the circle master security lock that "I HAD" to use and purchased (at the 7425 e Washington st location in Indianapolis) DID NOT WORK. It was too big, and that was the only one I had on me at the time. The employees at that location suggested I call a locksmith because it would be "faster" than the service thru could provide for me meaning NOONE could have assisted me until the next day. I had already reserved the UHAUL so I couldn't be refunded AND I was on a time constraint anyway because I had to be in Michigan the next day. So I spent $170 on a locksmith which should not have been the case. And then once the locksmith got there, he needed an outlet to plug in the tools he needed to use to get the job done. EVERY SINGLE outlet in that building was not working, so we had to use MULTIPLE very long extension cords just to be able to reach the main entrance to the locksmiths car, because he had a power connector on deck in his car. I was thankful that one of the employees could provide some extra extension cords to do so. So once I finally get into my unit, I loaded up my truck but then of course I didn't have a lock to secure it so I had to buy another one from your establishment immediately. I finally get on the road to head to my drop off location where they told me I had a free storage unit for a month and when I got to that location (the one on 2345 Alpine Ave NW Grand Rapids, MI 49544 United States) they didn't have a storage unit. This location then referred me to the next closest UHAUL which was on 500 Cesar E Chavez Ave Grand Rapids, MI 49503 United States This place did not have any storage available. So then I went to 3815 28th St SE Grand Rapids, MI 49512 United States Who thankfully had a storage unit available (the free one that came with my reservation). When I went to go lock it with the same high security disc lock that I then again HAD to have (not my own), did not align with the hinges on my unit. I brought it to the managers attention and he hammered the hinges together so then they were aligned, however the disc lock that I "had" to use still wouldn't fit. So I used my own little master lock that I normally use for work, which is not secure enough in my opinion. Not to mention, my 6ft $5 000 couch did not fit in there and that was the first thing I tried to put in there. Well I wasn't going to just leave the couch so I had to take it out of my way to make sure it was safe. I think the least the man could have done was put one of the master disc locks on my locker vs my little one which is a huge risk factor for my stuff getting stolen. In conclusion, the convenience of this whole situation was totally not ideal and I think I need to be credited at least for the locksmith, the risk of having to use my own lock (that I use at work but didn't have) which is 100 % not fully secure on my current storage unit, & the extra fuel it took me to go back and fourth (which probably put me over my miles). I have used UHAUL before and never had anything like this happen to me.
TAYLOR N. | First ImpressionsUnits were entirely too small. Couldn't even fit a couch through the tiny door. Ceiling was maybe 6ft tall. Had to cancel my reservation and find a better unit elsewhere
Steve M. | First ImpressionsI asked for a lower unit because I had furniture and I was given a 3rd level storage unit I could barely turn my couch into as everyone walked past me as I pulled my couch up 3 flights of stairs one guy decide I'd had enough and helped it was truly frustrating and hard but I was stuck with it and kept on
MIGUEL GARCIA O. | First ImpressionsBest storage I ever used.
Kenyetta L. | Overall ExperienceThis storage unit was fabulous and exactly what we needed for the time we needed! My only "complaints" would be the lack of lighting inside the unit itself and the increase in monthly rate. I'd highly recommend this location as the staff are friendly and very helpful!
Sarah M. | Overall ExperienceOnly negative was if you needed help in the store/ staff there was usually a wait as lots going on with rental uhaul and not enough staff . Staff did best they could though
SHAUN L. | Overall ExperienceIt was very frustrating to find out the storage size you suppose to get for 1 month free is smaller then the truck your rental truck. I feel like I was scam into buying another storage:(
Sharon J. | First ImpressionsOnly negative is short staffed but they do a great job.
James C. | First Impressionsthey have great staff, helpful and friendly
Lezlee D. | First ImpressionsFor the truck itself the entire process was poor. I couldn't get the truck after hours so they directed me half an hour away to Allendale. I was promised a $50 refund which I haven't gotten and a mileage waiver which I didn't get as well. Would not recommend for anyone.
Kristin M. | Online Move InI used this same location for a truck rental and when I went to pick up my truck, it was blocked between 2 other trucks rather than being accessible. My reservation had been in place for several weeks. The location staff is less than helpful and seems to be inconvenienced by needing to assist customers. Many times, I have come into this location and had to wait for 10 minutes or more for an employee to come to the desk and assist. While I do understand that short-staffing is an ongoing issue recently, I have experienced this same type of treatment from this location on other occasions (prior to COVID) as well.
Jennifer M. | First ImpressionsTwo floors no elevator. Not convenient at all. Even G Easy has an elevator in his house.
Dillon H. | Online Move InGreat job 👍
Alfreda L. | Overall Experience