This location is very friendly and helpful. Quick and easy drop off. Would use this location again.
Trailer Rental & Towing in Grand Rapids, MI at U-Haul Moving & Storage at Centerpointe Mall
Moving to or from Grand Rapids, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Grand Rapids, MI 49512 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Grand Rapids, MI
Cargo trailers in Grand Rapids, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Centerpointe Mall!
Utility trailers are perfect for towing large or oversize cargo in Grand Rapids, MI 49512. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Centerpointe Mall provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Grand Rapids, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Grand Rapids, MI online today!
Trailer and Towing Supplies
The whole process was quite cumbersome. The rep at this location gave me a price, so I went to the parking lot and made an alternate reservation at another location for a better price. I then left this location. After 1/2 hr, I received a call that the location for the new reservation didn't have the unit it stock - so I had to go pick it up at an alternate location - AT THE SITE THAT I JUST LEFT THAT GAVE ME THE HIGHER PRICE!!!
They helped me with a lock purchase and picking the right size storage unit!
A better text explaining the option to self check or personnel
Extremely blah , unprofessional acted almost like a sloth. As if she didnâ€™t want to be there.
Hi. There was signs of liquid or something someone sprayed out on the seats that could have been cleaned off. Also the utility dolly and the furniture pads were in the way so had to move the dolly and struggled not opening the pads to make more room for our items that was suppose to go on the 15 ft space we purchased. Didnâ€™t realize some of the space wouldnâ€™t be impact by the dolly so had to take the dolly off which they charged me for so not a good experience with that so suggest if someone does not purchase it that they take it off he truck ahead of time or something like that.
Everything was fantastic
This time around everything was so quick and smoothly processed. They had the pick up I needed and I was on my way in less than 10 minutes.
Checking in was easy and customer service at the desk was great.
Very impressed with quality of equipment and professionalism of staff
Self check in is slow, the order of the process didnâ€™t flow well. For example you had us go look for the truck then you had us drive back up to the front to get the key. It would make sense to get the key then go to your truck. Just a thought for you.
I appreciate you all . Keep up the good work. Thanks again.
They were great! They were friendly and fast! Thanks so much
This location is always incredibly slow and they frequently have computer issues. On this visit they gave me the wrong vehicle. As soon as I realized I didnt have the correct vehicle, I came back and had to run through the paperwork all over again. I tried to use the online check in to avoid the wait, but website gave me a "404" error.. The only reason I rated average and not below average is because I have also picked up vehicles from other locations that are incredibily slow, so this must be in significant part a Uhaul issue.
Do Not twist safety chains on trailer. It is a dot violation.
My Experience with U-Haul couldn't have been anty better! From the first phone call to the return, everything went l.ike clock-work! Staff was helpful & veryfriendly. I will definitely use U-Haul for all my moving needs as well as tell my friends to call you!! Thnk you, PJ Everlove!!
Josh was very helpful!
Trailer was not clean inside, I rented blankets but did not need them as the trailer was full of them.
They charged us for two days and we only had it for 24 hours. Also, I told the woman I didnâ€™t want insurance and she charged me 28$ for two days. What a rip off Uhaul is. If I donâ€™t my money back, it wonâ€™t be nice.
Ratchet tie downs for rent
Pay the women that work up front more money they are amazing!
I have been renting at the 28th st location every week, multiple times a week, since August 2019. I probably have rented 30+ times during this time period. This location has been excellent and a 5 star experience. Every time I rent from here the customer service has been friendly and personable. I have developed a friendly and personable relationship with everyone from the front counter to the vehicle return lane. Everyone at this location makes me feel like a welcomed VIP customer and even though this isnâ€™t the closest location to my house I always return because I know Iâ€™m going to get the best and the fastest service. If U-haul has any type of employee award program then I would strongly like to recommend the employees of the 28th Street Grand Rapids location for an award based on their extremely above average customer service. Also, I would like to suggest that U-haul develop an rewards program. I have rented dozens of times in the last 6 months and would have appreciated some type of loyalty reward.
When I went to return the truck after hours, the site did not work. I tried calling customer service but got transfered around for half an hour and nobody seemed to know how or care to help me. I eventually dropped the keys in the box and called the next day to make sure it was recorded as returned. Customer service was supremely lacking.
Trailer was filled with snow & ice.