Customer Reviews for U-Haul Moving & Storage at Georgesville Road

4244 évaluations

775 Georgesville Rd   Columbus, OH 43228
(corner of Georgesville Rd and Old Sullivant)

(614) 678-7713

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(614) 678-7713

775 Georgesville Rd
Columbus, OH 43228
(corner of Georgesville Rd and Old Sullivant)

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

The manager Corey was fantastic. He was able to handle many duties at one time. He was very courteous as well. The only complaint I have is with hiring movers at the same time on line as renting a truck. The movers never called to verify a time of arrival. Did not respond to three calls I made. Had to cancel at the last minute and had no movers. I called the moving number and was on hold twice for over 20 minutes each time. More employees are needed at the actual rental location as well as the phone lines. The only saving grace was the great customer service I received from the Manager Corey.

PEGGY M. 
Évaluation :
4

Could not use trailer, tires would not line up with ramps. 59 dollars for nothing! .

PAUL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorraine C. 
Évaluation :
3

Better visibility, signage of key drop off location. Maybe a red or green circle around the hole in the glass would help. I was expecting/looking for some sort of actual box to drop off the key.

Vadim B. 
Évaluation :
5

Excellent customer service!!

AMBER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYNDSAY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA W. 
Évaluation :
5

Everything WAS great. Really easy and fast and friendly service, no wait at all, and the return process was just as easy. I will definitely be using this location again.

MARY S. 
Évaluation :
5

Nothing, everything was perfect.

SONYA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOTHROP W. 
Évaluation :
5

Everything went smoothly and everyone was very helpful! I am very thankful for this location and its staff.

CHRISTINE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONI M. 
Évaluation :
5

We rented a 6 x 12 trailer to take to Foley, AL in anticipation of moving there when went down for the closing on the house which ended up being extended three times Requiring us to delay our trip and change the pick up date of the trailer. We must've changed the date six times at least and the Georgesville office, particularly, Corie Lane, was amazing. We were there so often we became friends, and he was very flexible, patient, cooperative and gave us the most excellent service from the first reservation, all through the end of our trip and with all our questions and purchases of packing supplies and a trailer hitch. He gets 11 stars out of 10. 🌟

TERRY C. 
Évaluation :
5

Very nice and clean love my storage upgrade just the right amount of space.

Sharon H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody B. 
Évaluation :
5

Corie was wonderful. He helped us when your check in app wouldn't work. He was kind, funny and very ready to help us even when he was frustrated with your app. Not working for him. Your checkin app is garbage. It needs work. I won't even try to use it again.

RODNEY S. 
Évaluation :
5

The movers I hired were a no show so this was an immediate request. Called 800 number and made arrangements, and finished at location with James. He was extremely helpful and very pleasant.

DEBORAH B. 
Évaluation :
3

I returned the vehicle at 11am the next day and they charge me for 7pm

Timothy R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gerald T. 
Évaluation :
4

My only problem was a few months ago. I walked in to the building of my unit and the smell of mice was overwhelming. I don't know if somone was storing food or what but then when i opened my unit there were mouse feces all over the floor.For a short time it was truly disgusting but then it was resolved pretty quickly. I like how helpful and knowledgeable the employees are. I loved the accessibility. Very impressive that I could back the van into the building so if it's raining nothing gets wet. Thanks Uhaul.

Karen M.  |  Expérience générale 
Évaluation :
5

I wasn't sure where to exactly return the vehicle. Otherwise this was a great experience and we will definitely return if we need a rental vehicle.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEONARDO T. 
Évaluation :
1

The process for picking this truck up wasn't streamlined at all. I did the online registration and still had to go into the store and wait for 10 minutes to get a key. The truck was “clean” visually, but it smelled like roadkill and the steering wheel was so sticky I had to wipe it down before driving. Once I dropped this off I had to wait another 10 minutes just to complete the drop off because the website wasn't letting me do the drop off procedure. On top of that, I feel like U-Haul nickel and dimes you. I got this truck for less than two hours.. a “19,95 $” uhaul ended up costing me 62 $. This is beyond insane. I won't be renting a U-Haul again unless ABSOLUTELY necessary and I will not return to this location.

Ashley B. 
Évaluation :
3

I have only one issue. I was promised a credit on my rental for returning the truck with 1/4 tank of gas. It was under 1/8 when I picked it up. I only drove 4,8 miles and put 15 $in gas back in. I did not receive any credit so it cost me an additional 15 $for nothing! I will not trust that to happen ever again. I felt taken advantage of. I would have otherwise rated all 5s. It was disappointing

Lee R. 
Évaluation :
5

This U-Haul location is very well managed and makes it so easy to get in and out very quickly and these employees know what they're doing and are very friendly. I've used this location many times and I will continue to go there and recommend to everyone.

BRIAN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID G. 
Évaluation :
5

Mishap with the mileage on pickup but was handled no problem great location friendly people

Derek G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee M. 
Évaluation :
5

I just wanted two note that the two individuals who helped me connect the trailer to my truck were awesome. I didn't get their names, but they had to be creative and find a solution for me since there was a piece of the Ubox damaged and running on the floor. They were ratcheted up the broken piece, flipped my hitch and I was on my way. Great service.

PHILLIP L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

QINGHUA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL S. 
Évaluation :
4

More staff on early Saturday mornings.

RICHARD H. 
Évaluation :
5

We were extremely blown back by the professionalism that was displayed by everyone thank you for a great experience

OZELL W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

igor S. 
Évaluation :
5

We had transferred our reservation from S Hamilton Rd in Columbus to the Georgesville Rd. I felt more at ease at the Georgesville Rd Store. The personnel at the S Hamilton Rd Store gave me a wrong phone number to call to relocate our pick up. We got it all worked out.

Amy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaela M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUKHVINDER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stanley S. 
Évaluation :
5

All went great. Left there satisfied.

JAMES T. 
Évaluation :
5

Keep up the good work!

JAMES C. 
Évaluation :
1

Faulty equipment, one safety latch that secure the tires came undone and to pieces.

AZIZ J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaberialle B. 
Évaluation :
5

Very satisfied with your service n your staff were professional.TY

Carl P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARGARET B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SETH E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D. 
Évaluation :
4

The floor of the cargo area was covered with dried mud.

Ronald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon V. 
Évaluation :
1

Service gets worse every time. Rarely ever answer the phone. Took several minutes to even be called upon with no other customers in the store. Was told someone needed to inspect the rental before I left (no big deal, normal procedure) asked one of the attendants or whoever you guys pay to wear a uhaul shirt these days to inspect or take pictures of it. She stated that there were two people outside that would help as she walked by me without even slowing down...went in the general direction that she pointed and even checked the garage area. No one anywhere to be found. Went back inside yet again. And had to speak up to even be acknowledged. Eventually got the girl that checked me out nearly 30 minutes before to finally take the 2 minutes to step out to finish the transaction. Waste of time time and time again.

Brad W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELLEN A. 
Évaluation :
5

Joe Davis was very professional. Very nice attitude. You should be proud to have the man on your team.

KENNETH S. 
Évaluation :
3

The trailer was not tightened to the hitch. As soon as I left the facility the trailer came off. I was able to reattach and tighten. Other than that, trailer was fine.

JONATHAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raul R. 
Évaluation :
2

Staff need to have proper customer service and be trained correctly. My experience ended up being a rude mess on both pick up and drop off!

SHANNON R. 
Évaluation :
5

Great location

ALEXANDER D. 
Évaluation :
4

All experiences was great. the only bad comment ws that many trips we took to fill up our 2 storage units , was the lack of carts available . most time there was none or there were the ones that were mostly for like lumber, sectioned off and narrow spaces. , the flat carts were best esp for a lot of boxes, but we managed to find some most of the time, but had to wait. that was really only badd experience

Paul S.  |  Expérience générale 
Évaluation :
5

They were very helpful. Had an issue with the connector for lights and they fixed it immediately. Thanks

Kevin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
5

I couldn't check in on my phone so we had to go inside. Then when we returned the truck it wouldn't let us check out on phone either. Location closed so called 1-800 customer service # and was on hold for over 20 minutes. So just left key with note in drop box.

BRADLEY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID R. 
Évaluation :
5

I wanna thank joe davis for an awesome experience and great service

WILLIAM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THOMAS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian P. 
Évaluation :
4

Everything was fine except I never received my furniture pads... they weren't in the truck and it was too early to contact anyone so we went without them.

John Zachary W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANTEL B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kenneth C. 
Évaluation :
5

Staff were very friendly and had a great experience. Merci.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robyn N.  |  Premières impressions 
Évaluation :
5

Dave was extremely helpful and understanding.Thank yoy so much

ROBYN N.  |  Expérience générale 
Évaluation :
5

I had a problem on the first location that I did reservation with due to double booking but this location honor the 50 $dollar reservation guarantee and Assistant Manager Corie Lane did his best to assist us in any way he can, again thank you very much for the help.

Allen L. 
Évaluation :
5

Personnel amical

DAVID H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron A. 
Évaluation :
5

I've been here several times, they are the best...

CHRISTOPHER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRIET S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONTE J. 
Évaluation :
5

The staff politely provided all information to complete the return process quickly and professionally.

RICHARD L. 
Évaluation :
4

Truck I reserved wasn't available. Staff went above and beyond to accommodate and make up for inconvenience.

KENNETH R. 
Évaluation :
4

make sure the billing charges are correct in the system - was initially charged for 2 days when the original reservation was for 1 day - this was corrected upon trailer return

WALTER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARRY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason O. 
Évaluation :
4

No problems with the truck. The part of the facility I could see is not dirty, but I couldn't help wondering what was being stored in the other units.

Larry S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TEMEKA W. 
Évaluation :
5

I'm not very happy I used uhaul a few weeks back spent almost 3 grand . Today trucks back spring brakes truck loaded and can't get door down. I call they tell me I have to wait for a service vehicle to come fix it instead then bringing me another truck. We get pin out so we can close door and drive back to the location and the assistant manager tells me you better not have yelled at my girls no apologize or anything, waisted 2 and a half hours and then had to reload the other truck no discount nothing poor business I will pay a little more and use a competitor before I use your company again Totally uncalled for by assistant manager and uhaul for not doing anything for are trouble

JOSEPH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
4

As usual this location is trashy.

Charles M. 
Évaluation :
5

I don't know why I was charged an extra 57

Cheryl T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madison H. 
Évaluation :
5

Google maps sent me to the wrong place, and when I tried to call took about 10 minutes to get through and figure out where you actually are located.

brian P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karina C.  |  Premières impressions 
Évaluation :
1

Found Rat poop inside my unit as we were moving out stuff out wholes were In our couch , rips very horrible.

Brittany O.  |  Expérience générale 
Évaluation :
2

The employees are great and helpful but the storage units are unfortunately over ran by mice. We had a box spring, mattress, and a nice, new couch get destroyed by mice feces and they tore the stuffing out of our couch for bedding. Not what I wanted to see on moving day to our brand new home. Our laundry room is now full of mouse poop and I'm praying that no mice came home with us in our brand new home. Hoping that Uhaul will reach out to me with a solution of some sort. Very friendly people, poorly maintained storage units.

merranda k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randolph C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff s.  |  Expérience générale 
Évaluation :
5

Thank you! Very Great service!

Fabianna C.  |  Expérience générale 
Évaluation :
4

I've been a uhaul truck rental customer for years. Never had a bad experience at this facility

LARRY M.  |  Premières impressions 
Évaluation :
5

Thank you for the help...

John D.  |  Premières impressions 
Évaluation :
5

Everyone was very very helpful!.

Victor V.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill s.  |  Expérience générale 
Évaluation :
5

I have rented an RV storage spot at this locations multiple times over the past three years. The staff are very helpful and accommodating. I highly recommend them for you RV storage needs. I only wish they would add more spaces.

jeff s.  |  Expérience générale 
Évaluation :
5

The staff at Georgesville road have always gone above and beyond my expectations. I can't give them more than five stars or I would.

jeff s.  |  Premières impressions 
Évaluation :
5

Corry & his team were great. Good service. Great experience.

william p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jermaine B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike S.  |  Premières impressions 
Évaluation :
5

I appreciate all the help!

John H.  |  Premières impressions 
Évaluation :
5

Exelente servicio. Lo mejor que he visto en el area de Columbus

Joaquin H.  |  Premières impressions 
Évaluation :
5

The access swiping locations to exit got confusing at times for which doors but the service and facility is great

Ryan W.  |  Expérience générale 
Évaluation :
5

Lady was professional, prompt, and friendly. Both ladies there were very friendly.

william s.  |  Premières impressions 
Évaluation :
5

Very helpful staff. We had 2 units rented in different parts of the building. They put us in one location instead and reminded us of the free month rent for the truck that we had rented.

Craig M.  |  Premières impressions 
Évaluation :
4

Accidentally got locked out of the storage didnt check it was available until 10pm. Tried calling the General manager but no answer. But over all i would definitely come back and recommend.

Marian B.  |  Expérience générale 
Évaluation :
5

Out of everyone Tia was so helpful, friendly had went above and beyond customer service skills. She was very pleasant and did a great job at following up.

Arthur W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda s.  |  Expérience générale 
Évaluation :
2

we found bugs, mouse droppings and live mice in our unit. all we stored in our unit was decorations and family heirlooms.

Andrew H.  |  Expérience générale 
Évaluation :
5

Other than this location being further from my home in Dublin, I am so far super glad I ended up selecting a storage unit at Georgesville. The staff was super friendly, the office and grounds are huge, but look well cleaned and maintained.

Carly G.  |  Premières impressions 
Évaluation :
5

David made easy for us to get sep up in the storage facility.

Marlen G.  |  Premières impressions 
Évaluation :
5

was my storage for 17 years 2 locatioms reynoldsburgh and georgesville

jose H.  |  Expérience générale 
Évaluation :
5

All the staff members at this location were extremely polite and knowledgeable to me and I only want to go to this location for my storage and rental unit needs.

Tyrone J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff s.  |  Premières impressions 
Évaluation :
1

I didn't rent a unit. The unit they gave me was the bait unit so they couldn't find another one unless it was climate control and it cost 10 more dollars so I went somewhere else and rented one.

Shirley H.  |  Expérience générale 
Évaluation :
4

My only problem was when we opened the storage unit (and mind you this is the FIRST TIME EVER I have rented from anyone) there was a DEAD MOUSE laying on the ground! I had to go get someone to clean it up however now I am a little leery about leaving my stuff afraid mice are going to end up in the boxes. I was told they "just started" having problems that's why there were traps. I think they need to be VIGILANT on keeping them out.

MICHAEL L.  |  Premières impressions 
Évaluation :
5

I love my storage unit...just the right size!

Crystal B.  |  Premières impressions 
Évaluation :
5

The staff at the Georgesville Rd location are SUPERB! David S, Tia, Tyra, and Corey are always pleasant any time that I walk in. They help the customers resolve truck rental and storage needs. My storage unit is just the right size I need to store belongings. Please keep up the great work!

Crystal B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler P.  |  Expérience générale 
Évaluation :
3

Mice were a problem. Shortly after storing there, I went back to get something out of storage and found bits of foam on the floor under our couch. Somehow the bait box was on top of some of my stored items and the bait displaced. I rearranged the couch and reset the bait and box but still had more foam bits and found mouse poop in a couple areas when moving out. HOWEVER, the staff are very friendly and helpful. This goes for the store itself and the after hours customer service folks. I can't really blame the staff since they can only control so much of what and how other customers store their things. It's just frustrating that storage facilities do not provide guarantees unless you buy the insurance from them. Lastly, the UHAUL website to check out of the units was not working (kept telling me to select a unit, which I'd already done). I tried safari and chrome. I went home and tried on my computer.... same result. Eventually called customer service who said to call the store which I did the next day. As usual the folks at the store were very friendly and helpful and had me checked out of both units within minutes. Hate to give only 3 out of 5 when the staff was so great. But the mouse problem is a huge factor and what carries the most weight in my review.

KENNY C.  |  Expérience générale 
Évaluation :
5

Cannot thank enough Corey& Ubox driver Jessie for their cooperation & help. Amazing job guys. Keep up the great work! Thank you so much!!

mamta s.  |  Expérience générale 
Évaluation :
1

There were rats and mice that destroyed all of my property. Management was helpful to guide me to insurance company, but my property was destroyed by the mice that were in the facility. Staff were chasing mice down the hallway and there is evidently a rodent issue. Would not recommend.

Amanya P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan E.  |  Expérience générale 
Évaluation :
5

Helpfull staff

Abdi H.  |  Premières impressions 
Évaluation :
5

Corie was very helpful.

rachel s.  |  Premières impressions 
Évaluation :
2

There are mice in the building and got into my personal items and damaged them. It was a shock to me because I Paid more for an indoor storage to protect it better from all elements, including rodent infestation.

REBECCA E.  |  Expérience générale 
Évaluation :
5

Merci

Anita C.  |  Expérience générale 
Évaluation :
1

Mice got into my unit and chewed an antique tapestry. I am sure it cold hundreds of dollars to repair this. The until next door ( 2360) was open on the day were vacating and it if full of trash and dirty clothes, I am not sure but it almost appears as if he is living in there.

Robert H.  |  Expérience générale 
Évaluation :
5

Stored our camper for several months and never had a problem.

Todd H.  |  Expérience générale 
Évaluation :
5

Everyone was very nice and helpful. My Uhaul truck did have a blowout from worn tires on the rear, but it was fixed within a few hours and I was on my way. Everyone here has been amazing and I would not hesitate to come back if I ever need them at this location.

Bryan T.  |  Expérience générale 
Évaluation :
4

Could use a little extra help in the office

sandra f.  |  Expérience générale 
Évaluation :
5

Even the people work there are friendly and nice

Omar G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joellen c.  |  Premières impressions 
Évaluation :
5

Had reserved a covered RV parking spot for over winter storage (from Alaska on a long trip) back in August of 2019. When I got to Columbus in October to check in, I was told that the space was not available. I had a discussion with the manager who made it right, even though it was a bigger space than necessary.

Chris W.  |  Expérience générale 
Évaluation :
4

There was broken glass in the V 103 spot when I pulled the trailer in to park for the winter months last year. I cleaned up glass with a broom and bucket I brought from my home. I have rented a space for the winter months for the past 3 years and it is great. I am rating you with a 4 star rating instead of an 5 star rating because of the glass. I will be returning next year to rent a spot for winter months. Thanks Jay .

Jay T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa F.  |  Online Move In 
Évaluation :
5

I worked with Tia Wilson on renting a covered outdoor space for my motor home over the winter, she was outstanding at her job. she replied to my emails regarding closing out my account and did a great job getting me on my way. Plan to return and store next winter.

Gregory H.  |  Expérience générale 
Évaluation :
2

My unit had mouse poop and pee everywhere. It got all over my things. I needed storage until December however due to this issue I moved out early and got rid of a lot of my things. I will not recommend or store with you again. If asked about your facility I will tell everyone about the mice

Kelli P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATHY D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald P.  |  Premières impressions 
Évaluation :
5

could not be better

Dan F.  |  Expérience générale 
Évaluation :
5

Wonderful Staff! Would definitely use the storage facility in the future and recommend to family and friends. Thank you for such great service!

Sheilah P.  |  Expérience générale 
Évaluation :
5

Great staff! Great storage space for my needs

Crystal B.  |  Premières impressions 
Évaluation :
5

Great safe managed storage for my RV

Kenneth H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronneldric W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet G.  |  Premières impressions 
Évaluation :
4

Staff was great, in general very clean but when removing belongs I found rat poop all in my unit and belongings never lived with mice nor had them and when I told the Clark there were mice poop all through my unit there was no apologies or any kind of reaction

samantha h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas J.  |  Expérience générale 
Évaluation :
5

Tia was very helpful throughout the process.

Tim S.  |  Premières impressions 
Évaluation :
5

They explained everything to me and was very courteous

Patricia r.  |  Premières impressions 
Évaluation :
4

Clean and Spacious! My storage unit is straight from the entrance..no turns, etc. to bring my personal belongings. Merci.

Crystal B.  |  Premières impressions 
Évaluation :
5

All th guys were very cool

Guelou T.  |  Premières impressions 
Évaluation :
5

I was driven around and showed my space. The rates are great. Love the remote gates not having to remember a code to get in.

Jason A.  |  Premières impressions 
Évaluation :
2

Covered outside parking area has many junk, trash filled, flat tire vehicles in it. A few time I had to be moved to another spot due to someone else taking my spot. My trailer was damaged by someone

Richard J.  |  Expérience générale 
Évaluation :
1

Some of the staff are rude. The bathrooms were dirty and smelly.

MARY ANN T.  |  Expérience générale 
Évaluation :
5

Thank you for making my first RV storage a pleasant and safe experience!

Lisa B.  |  Expérience générale 
Évaluation :
5

The representation of your company was nothing less than kind . knowledgable. And very professional. I probably took to much time for kinda venting about my situation . but none the less just wonderf

Robert S.  |  Premières impressions 
Évaluation :
4

Someone needs to pressure wash the concrete in the covered storage. There's mud on it when it rains

Steven N.  |  Expérience générale 
Évaluation :
5

Manager was very helpful.

Tina G.  |  Premières impressions 
Évaluation :
5

Corie, provided excellent service getting our our reservation for a storage unit completed quick and easy so we could get our items moved in quickly. Second time we have used this location.

Javlin F.  |  Premières impressions 
Évaluation :
5

Excellent staff and everyone was friendly and helpful i was in proceess of relocating here and buying my house. It turned out that the location i picked was really clkse to the house!

leslie W.  |  Expérience générale 
Évaluation :
5

Friendly and knowledgeable

sylvia m.  |  Expérience générale 
Évaluation :
5

I was in and out. Great service and very friendly.

Demetress B.  |  Premières impressions 
Évaluation :
1

Rude management

Alex K.  |  Expérience générale 
Évaluation :
5

Great staff and facilities, would recommend

Kevin W.  |  Expérience générale 
Évaluation :
5

The service was great. I will be a repeat customer and will highly recommend Georgesville Road U-Haul to other people. Thank you, Bob

ROBERT B.  |  Expérience générale 
Évaluation :
3

Mice

Kevin G.  |  Expérience générale 
Évaluation :
5

the personal excelent

jose H.  |  Premières impressions 
Évaluation :
5

The associate that assisted me was courteous, friendly, and knowledgeable. She made the process fast and easy.

Maggy C.  |  Premières impressions 
Évaluation :
5

This is the first time at this location and the service was great, quick and very professional. The storage area was clean and very secure. Keep up the great work and thank you very much.

ROBERT B.  |  Premières impressions 
Évaluation :
5

Wonderful unit, and working on downsizing, I now have enough room at my extra garage at home to accommodate "my stuff". I love the dry unit, no moisture issues of any kind, the alarm system a plus.

Dale S.  |  Expérience générale 
Évaluation :
5

Had an RV stored at the location for a few years, never had any of them broken into. Very secure. Thanks

STEPHEN C.  |  Expérience générale 
Évaluation :
5

Helped my reservation process over the phone.

jeff s.  |  Premières impressions 
Évaluation :
5

Very Very nice and happy and friendly

Scott L.  |  Premières impressions 
Évaluation :
5

Quick and easy check-in. Very nice and helpful staff.

LeTisha W.  |  Premières impressions 
Évaluation :
5

We had excellent service from the staff.

Linda m.  |  Expérience générale 
Évaluation :
5

the manager have exceptional service

JOSE H.  |  Expérience générale 
Évaluation :
5

I excellent service.

JOHN A.  |  Expérience générale 
Évaluation :
5

Very nice place

richard r.  |  Expérience générale 
Évaluation :
4

Priced a little too high for the product. I would have stayed if priced better.

Adam W.  |  Expérience générale 
Évaluation :
5

Corie did a great job helping me figure out my billing. And was very helpful explaining everything to me.

DANIELLE S.  |  Expérience générale 
Évaluation :
5

My experience would not have been so good without Corey. He is hands down the best person I’ve worked with at uhaul past and present, this guy does his job well and deserves a promotion.

Adam J.  |  Expérience générale 
Évaluation :
5

I.like Uhaul & storage which it is amazing. I don't worry moving now to go to Uhaul!

tong y.  |  Expérience générale 
Évaluation :
5

Staff was thorough and very helpful. She went over the contract, options and all costs involved. She even physically walked me through accessing the building and my unit.

James S.  |  Premières impressions 
Évaluation :
4

Everyone was very friendly during the setup process and the unit is quite spacious. 24-hour access didn't seem to work the same day as setting the reservation, though that may just need time to update

Alexander M.  |  Premières impressions 
Évaluation :
5

Merci

Anita C.  |  Premières impressions 
Évaluation :
4

good service

Micheal H.  |  Expérience générale 
Évaluation :
5

Very clean.

Thomas C.  |  Premières impressions 
Évaluation :
2

My rating is based on the payment process for the website and the lack of follow up regarding payment portal. The facility was great but be careful when using the U-Haul portal to make payments.

Matthew T.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful would highly recommend

Christopher D.  |  Premières impressions 
Évaluation :
4

Clean facility, helpful staff.

Chrissy E.  |  Premières impressions 
Évaluation :
4

The securing of the storage unit went well and was very informative. However, when we attempted to check out we were met with zero help. My fiancé was turned away instead of properly ending my rental.

Angela E.  |  Expérience générale 
Évaluation :
4

The attendants were super. The problem is the scheduling office is deceitful. Useful information upfront denied. When I get to the counter I have additional expenses and no free month storage.

MARY W.  |  Premières impressions 
Évaluation :
5

Quality service Easy check in

Ronald W.  |  Premières impressions 
Évaluation :
5

Our experience storing our Fifth-Wheel was excellent. If there were 220v power connections available, we would have gladly paid more. 110v connection wasn't enough for our batteries to stay charged.

EDWARD S.  |  Expérience générale 
Évaluation :
2

Tried to discuss the cost of the storage unit with the manager, despite one price and signage, he insisted that this was a mistake and charged us more. We did not receive friendly, prof. service.

REBECCA S.  |  Expérience générale 
Évaluation :
5

My check in was professional and respectful. The girl made sure I was informed and took me on a tour of my unit pointing out the necessary points of interest. I was pleased with the whole process.

IRENE Q.  |  Premières impressions 
Évaluation :
4

above average rating.

John K.  |  Premières impressions 
Évaluation :
5

Mr Corey Lane and ( Tia) provided excellent customer service. I highly recommend this U-haul facility. It was nice to have positive human interaction that wasn't automated! Great job and thank you.

tonya m.  |  Expérience générale 
Évaluation :
5

Everyone was very friendly and efficient. They were wonderful with customer service and providing thorough assistance. Great crew on Georgesville Rd!!

Amy T.  |  Premières impressions 
Évaluation :
5

Fast and accurate

Gary H.  |  Premières impressions 
Évaluation :
4

My unit had mice droppings and looked like roaches.

CYRENA B.  |  Expérience générale 
Évaluation :
5

My husband and I had outstanding customer service.

Linda m.  |  Premières impressions 
Évaluation :
5

From start to finish with bumps from me in the middle, Corey, Tia, Greg, Dave, to name a few were Awesome. Due to my need to move in a short period of time; they were Great

Laura W.  |  Expérience générale 
Évaluation :
5

Extremely helpful, pleasant, accommodating staff.

Anne M.  |  Expérience générale 
Évaluation :
3

Poor treatment by female staff who contacted me by phone on 4/23/19 lowered the rating from five stars to three and will likely result in my not choosing your company the next time a need arises.

Craig N.  |  Expérience générale 
Évaluation :
5

Super Easy to rent when you return a Uhaul truck when moving and the first month was free. Definitely would recommend

Tyler K.  |  Expérience générale 
Évaluation :
5

I always felt safe and confident that my things were safe as well. I liked the garage loading area, the carts and the climate controlled units. The grounds were always clean and free of rubbish.

LAURA M.  |  Expérience générale 
Évaluation :
5

Great location easy in and out. Knowledgeable staff very friendly and willing to go the Extra mile.

Laura W.  |  Expérience générale 
Évaluation :
5

Very nice and considerate. They went above and beyond up o help

Laura W.  |  Premières impressions 
Évaluation :
5

Everyone was more then accommodating. I am very pleased.

Jeffrey d.  |  Premières impressions 
Évaluation :
1

Worst customer experience ever I was one day late in checking out Uhaul took my 118,20 $ payment made on 3/29 that paid my acct until 5/14 and refused to refund. Will not use uhaul again and not recom

LEAH G.  |  Expérience générale 
Évaluation :
5

I had my UHUAL climate controlled storage for a few years. Throughout my whole time with them, not only was the staff excellent and friendly; I had no bug issues or rodent issues. Highly worth it.

Andria M.  |  Expérience générale 
Évaluation :
5

Checked in Sunday afternoon, had most of my stuff in, but came back around 7 and was lock out. I didn't realize had to check out. Is a good system and David helped me Monday morning.Great Job 5 stars.

Nicholas M.  |  Premières impressions 
Évaluation :
5

They were always VERY VERY kind, considerate, and VERY VERY professional. I STRONGLY RECOMMEND THIS FACILITY TO ANYONE AND EVERYONE THAT MAY BE INTERESTED IN PUTTING ANYTHING INTO STORAGE.

ROBERT V.  |  Expérience générale 
Évaluation :
5

Great service and attention to what I needed.

sandy b.  |  Premières impressions 
Évaluation :
5

Great experience with Dustin & Angie! They were on time, easy to work with and friendly.

Pam G.  |  Expérience générale 
Évaluation :
5

Everybody I dealt with was very nice and helpful. Love the free month of rent. The dollies provided were a great help.

Keith M.  |  Expérience générale 
Évaluation :
5

Storing a motorhome and the place is covered and has light and electric power to keep the battrries charged. 24 hour access and an array of security cameras.

jeff s.  |  Premières impressions 
Évaluation :
5

Had nothing to complain about for the 4years our belongings were kept there so it was a great experience

APRIL A.  |  Expérience générale 
Évaluation :
5

Tia done a outstanding job. Showing me all the variables sites that were available. Thank you young lady!

Jim J.  |  Premières impressions 
Évaluation :
5

Cory helped me, the day before i came in and another man helped me. 100 % satisfied. clean and easy. Thank U all AT U-HAUL.

Mark v.  |  Premières impressions 
Évaluation :
5

This was a grateful experience , all I my concerns was address . Keep up the great work U-Haul. Jerome Harper Sr.

jerome h.  |  Premières impressions 
Évaluation :
3

Huge site, largest I've been to. But, it was also the lease staffed. In the two times we went in there there was only one person inside a line of maybe ten people waiting. Needs better staffing.

Korey K.  |  Premières impressions 
Évaluation :
5

Great service

margaret s.  |  Expérience générale 
Évaluation :
5

Great people and great attitudes. Always helpful. I'll use them again.

JOHN R.  |  Expérience générale 
Évaluation :
4

Unit was inside a climate controlled building, very secure and very nice for the price.

aisha c.  |  Expérience générale 
Évaluation :
5

As always excellent friendly service. Very helpful.

Keith M.  |  Premières impressions 
Évaluation :
5

Always helpful, thanks!

Dennis D.  |  Expérience générale 
Évaluation :
5

Corie Lane had helped me setup my unit. He was very professional, knowledgeable, and kind just an all around swell individual. The facility is clean and very secure. My experience was great thanks.

Phillip M.  |  Premières impressions 
Évaluation :
5

We did not visit the facility. We had 2 UBoxes delivered. We filled one and they came back to pick them both up. This could not have been any easier. They were friendly, helpful, prompt and perfect!

Pam G.  |  Expérience générale 
Évaluation :
5

All the people at the front desk were a great help. Wonderful customer experience !!

william p.  |  Premières impressions 
Évaluation :
5

Excellent

ADAM K.  |  Expérience générale 
Évaluation :
5

Great service!

tong y.  |  Premières impressions 
Évaluation :
5

Great staff, made it all simple and easy.

Kenneth H.  |  Premières impressions 
Évaluation :
5

Well maintained facility with good access.

jeff s.  |  Expérience générale 
Évaluation :
5

I had a great experience with this uhaul services. I have no complaints at this time.

Teneacha M.  |  Expérience générale 
Évaluation :
5

I went to the Georgesville location early due to the fact I had no place to put my extra car since I moved. I want to say it was an excellent experience, your customer representative Corey is the best

Christopher H.  |  Premières impressions 
Évaluation :
1

Uncaring, unwilling to help or work things out, rude, stay away from this place.

Bryan W.  |  Expérience générale 
Évaluation :
5

Personnel was very helpful

Don G.  |  Premières impressions 
Évaluation :
5

David, the general manager was very accommodating and friendly. Thank you for allowing us to use your dock for our incoming container!

ROLAND B.  |  Premières impressions 
Évaluation :
4

Storage space has electrical outlet that did not work at all. electric should be provided twelve out of twenty four hours.

Corrick W.  |  Expérience générale 
Évaluation :
5

Move in was easy and the manager took very good care of me. When I had a problem, it was addressed quickly. Move out was also extremely easy. It was a great all around experience.

Kimberly W.  |  Expérience générale 
Évaluation :
3

A gentleman with a nametag labeled "owner" helped us initially, and we were very satisfied with his customer service. He passed us on to a female however, to finish who was slow, and poorly trained.

Tyler K.  |  Réservation 
Évaluation :
5

professional service from the gentleman that serve me.

johnnie b.  |  Réservation 
Évaluation :
5

Great place to store my stuff

Beverly W.  |  Expérience générale 
Évaluation :
5

A great place to store your stuff

Tikoyo J.  |  Expérience générale 
Évaluation :
2

There was no pro-rate refund when we moved out.

Theresa P.  |  Expérience générale 
Évaluation :
5

The staff was knowledgeable and fast. They explained how the system works and walked you through the process.

Gerald F.  |  Réservation 
Évaluation :
5

I absolutely loved it and if I needed to return they would definitely be my first choice

Collisha T.  |  Expérience générale 
Évaluation :
3

Customer Service over the phone was awful. Staff on site excellent, but endless issues paying rental that ALWAYS cost me $!

gayle m.  |  Expérience générale 
Évaluation :
5

This was very an outstanding storage space for the RV.

JAMES J.  |  Expérience générale 
Évaluation :
5

It would definitely serve your purpose better if it were a 24 hour access!!

theresa r.  |  Expérience générale 
Évaluation :
5

Good Customerservice

Noor M.  |  Expérience générale 
Évaluation :
4

It was busy and the wait was 30 minutes, but other than the wait, we were served excellently.

Diana R.  |  Expérience générale 
Évaluation :
5

Great facility - convenient and clean. The people were very professional.

James H.  |  Expérience générale 
Évaluation :
5

David Schumacher customer service was extraordinary

ali s.  |  Expérience générale 
Évaluation :
1

Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

Dan B.  |  Réservation 
Évaluation :
1

Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

DAN B.  |  Réservation 
Évaluation :
4

The office people just seem a bit uptight, place is always busy, maybe short staffed & or overwhelmed. Maintained got a no cause of the alarm always going off every time I opened my unit.

david j.  |  Expérience générale 
Évaluation :
5

This place was amazing when ever I needed any help there was someone to answer my questions. Great facility and good hours to retrieve storage. Very affordable and well maintained.

John H.  |  Expérience générale 
Évaluation :
5

Great covered storage for my motorhome. Just sold it so I don't need storage any longer. Staff was courteous. Hours were adequate.

robert m.  |  Expérience générale 
Évaluation :
3

They allowed me to get my storage container within a short time of it arriving. I appreciated that a lot!

Angela L.  |  Expérience générale 
Évaluation :
5

I had an excellent experience using your climate controlled storage facility. The staff was very helpful and knowledgeable.

LANJA S.  |  Expérience générale 
Évaluation :
2

A lock-out lock was put on my outside storage after being there for only 2wks. I still had over a month left Luckily someone was there to take it off.The alarm card stopped working. Moved out.

shelia a.  |  Expérience générale 
Évaluation :
5

This was my second cross country relocation & this UHaul facility was EXCELLENT!!!

THOMAS A.  |  Expérience générale 
Évaluation :
4

I would recommend Uhaul storage to anyone. My only complaint was they kept trying to bill me a month after I moved by stuff out.

Schena G.  |  Expérience générale 
Évaluation :
5

Staff was incredibly friendly and professional. Only storage place I'll do business at.

Steven C A.  |  Expérience générale 
Évaluation :
5

friendly service.

Unhnee K.  |  Expérience générale 
Évaluation :
2

After moving out kept getting emails about past due amounts and the actions that you were going to take and contacting my old address. I called and spoke with different people multiple but contin

MATTHEW L.  |  Expérience générale 
Évaluation :
5

No problems at all

Deborah J.  |  Expérience générale 
Évaluation :
4

My storage area was a work in progress thus it was dusty leaving my property covered in dust. For the price I paid, I was not expecting this situation. I will shop around next time.

Jay Y.  |  Expérience générale 
Évaluation :
5

Thank you for storage of my camper at your facility. Very nice place.

Jay T.  |  Expérience générale 
Non reviews have been submitted for this location.

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