Évaluations des clients U-Haul Moving & Storage at Georgesville Road

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Georgesville Road

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annette N. le

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I changed my mind on what size truck and the employee was super rude about it. I rented it to pick up and drop off a couch and loveseat if purchased had truck for no more than an hour. Was closed when I dropped off so I had to go to a link to end rental and was out in the cold for 45 minutes trying to get it to work ended up calling customer service and they walked me through a couple things and still couldn't get it to work. Said they would put notes in to not charge me more. Checked today and they charged me another $31 very dissatisfied

tom T. le

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Le client n'a pas laissé de commentaire.

Martha L. le

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Le client n'a pas laissé de commentaire.

Kenneth R. le

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Le client n'a pas laissé de commentaire.

Andrew G. le

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Le client n'a pas laissé de commentaire.

Kimberly S. le

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The stsff were friendly, quick, and thorough. Thank you all for helping make my move smooth and worry free. Greatly appreciated it. Much love and shout out to Wesyside UHAUL!!??

Scott Y. le

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Maybe have more people working the counters to cut down wait times. Otherwise everything else was great

Kathy L. le

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Le client n'a pas laissé de commentaire.

SCHMIDTS C. le

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The manager, David Schumacher, was an absolute delight. He deserves a raise. His pleasant demeanor and well groomed beard really made my day. I also just met Corie. He has a lot of potential in the Uhaul company. I think if he listens to his store manager, David, he'll be on the right track to success!

jose H. le

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the personal excelent

M GAIL R. le

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It was a great experience. Very quick and efficient.

Dustin J. le

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All staff involved was very helpful and customer service oriented, buy this crew some lunch!

Brian T. le

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Le client n'a pas laissé de commentaire.

Adam B. le

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This location is experiencing a shortage of staff but despite that are working hard to serve this busy location. They are way more patient with people than I could be. Working handhelds seem to be needed as this is what they use to check in/ out equipment. I appreciate their efforts as I have used this location several times recently this summer.

Michael R. le

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Nothing. This is the best Uhaul location in the area.

Maggy C. le

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The cargo van kept telling me it needed an oil change.

david Y. le

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Le client n'a pas laissé de commentaire.

KAREN L. le

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Manager is very Customer Service Oriented. I will recommend my Family and Friends to this Location!:)

Lynette L. le

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Le client n'a pas laissé de commentaire.

WIlliam G. le

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Le client n'a pas laissé de commentaire.

Jeffrey T. le

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Le client n'a pas laissé de commentaire.

edward P. le

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Le client n'a pas laissé de commentaire.

Joan H. le

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The agent was great!

Daniel B. le

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Need to fix your credit card chip readers at the POS.

Maggy C. le

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The associate that assisted me was courteous, friendly, and knowledgeable. She made the process fast and easy.

ROBERT B. le

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This is the first time at this location and the service was great, quick and very professional. The storage area was clean and very secure. Keep up the great work and thank you very much.

Penny T. le

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Le client n'a pas laissé de commentaire.

Karen S. le

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Le client n'a pas laissé de commentaire.

Dale S. le

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Wonderful unit, and working on downsizing, I now have enough room at my extra garage at home to accommodate "my stuff". I love the dry unit, no moisture issues of any kind, the alarm system a plus.

STEPHEN C. le

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Had an RV stored at the location for a few years, never had any of them broken into. Very secure. Thanks

Angel R. le

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Le client n'a pas laissé de commentaire.

Adam B. le

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Le client n'a pas laissé de commentaire.

CRYSTAL B. le

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Great customer service...starting with Ms. Tia(sp?) and her co-worker (did not get her name....pretty red-hair lady)!!! I love this location. Keep up the great work and customer service!

KAREN T. le

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Le client n'a pas laissé de commentaire.

Julio M. le

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profesional

Julia L. le

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I will never use U-Haul again.

Frank C. le

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Le client n'a pas laissé de commentaire.

jeff s. le

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Helped my reservation process over the phone.

Shelby D. le

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Le client n'a pas laissé de commentaire.

William P. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Le client n'a pas laissé de commentaire.

Scott L. le

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Very Very nice and happy and friendly

LeTisha W. le

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Quick and easy check-in. Very nice and helpful staff.

Linda m. le

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We had excellent service from the staff.

JOSE H. le

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the manager have exceptional service

JOHN A. le

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I excellent service.

richard r. le

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Very nice place

Adam W. le

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Priced a little too high for the product. I would have stayed if priced better.

DANIELLE S. le

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Corie did a great job helping me figure out my billing. And was very helpful explaining everything to me.

Adam J. le

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My experience would not have been so good without Corey. He is hands down the best person I’ve worked with at uhaul past and present, this guy does his job well and deserves a promotion.

tong y. le

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I.like Uhaul & storage which it is amazing. I don't worry moving now to go to Uhaul!

James S. le

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Staff was thorough and very helpful. She went over the contract, options and all costs involved. She even physically walked me through accessing the building and my unit.

Alexander M. le

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Everyone was very friendly during the setup process and the unit is quite spacious. 24-hour access didn't seem to work the same day as setting the reservation, though that may just need time to update

Anita C. le

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Thank You

Micheal H. le

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good service

Thomas C. le

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Very clean.

Matthew T. le

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My rating is based on the payment process for the website and the lack of follow up regarding payment portal. The facility was great but be careful when using the U-Haul portal to make payments.

Christopher D. le

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Very friendly and helpful would highly recommend

Chrissy E. le

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Clean facility, helpful staff.

Angela E. le

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The securing of the storage unit went well and was very informative. However, when we attempted to check out we were met with zero help. My fiancé was turned away instead of properly ending my rental.

MARY W. le

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The attendants were super. The problem is the scheduling office is deceitful. Useful information upfront denied. When I get to the counter I have additional expenses and no free month storage.

Ronald W. le

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Quality service Easy check in

EDWARD S. le

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Our experience storing our Fifth-Wheel was excellent. If there were 220v power connections available, we would have gladly paid more. 110v connection wasn't enough for our batteries to stay charged.

REBECCA S. le

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Tried to discuss the cost of the storage unit with the manager, despite one price and signage, he insisted that this was a mistake and charged us more. We did not receive friendly, prof. service.

IRENE Q. le

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My check in was professional and respectful. The girl made sure I was informed and took me on a tour of my unit pointing out the necessary points of interest. I was pleased with the whole process.

John K. le

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above average rating.

tonya m. le

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Mr Corey Lane and ( Tia) provided excellent customer service. I highly recommend this U-haul facility. It was nice to have positive human interaction that wasn't automated! Great job and thank you.

Amy T. le

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Everyone was very friendly and efficient. They were wonderful with customer service and providing thorough assistance. Great crew on Georgesville Rd!!

Gary H. le

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Fast and accurate

CYRENA B. le

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My unit had mice droppings and looked like roaches.

Linda m. le

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My husband and I had outstanding customer service.

Laura W. le

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From start to finish with bumps from me in the middle, Corey, Tia, Greg, Dave, to name a few were Awesome. Due to my need to move in a short period of time; they were Great

Anne M. le

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Extremely helpful, pleasant, accommodating staff.

Craig N. le

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Poor treatment by female staff who contacted me by phone on 4/23/19 lowered the rating from five stars to three and will likely result in my not choosing your company the next time a need arises.

Tyler K. le

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Super Easy to rent when you return a Uhaul truck when moving and the first month was free. Definitely would recommend

LAURA M. le

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I always felt safe and confident that my things were safe as well. I liked the garage loading area, the carts and the climate controlled units. The grounds were always clean and free of rubbish.

Laura W. le

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Great location easy in and out. Knowledgeable staff very friendly and willing to go the Extra mile.

Laura W. le

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Very nice and considerate. They went above and beyond up o help

Jeffrey d. le

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Everyone was more then accommodating. I am very pleased.

LEAH G. le

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Worst customer experience ever I was one day late in checking out Uhaul took my $118.20 payment made on 3/29 that paid my acct until 5/14 and refused to refund. Will not use uhaul again and not recom

Andria M. le

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I had my UHUAL climate controlled storage for a few years. Throughout my whole time with them, not only was the staff excellent and friendly; I had no bug issues or rodent issues. Highly worth it.

Nicholas M. le

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Checked in Sunday afternoon, had most of my stuff in, but came back around 7 and was lock out. I didn't realize had to check out. Is a good system and David helped me Monday morning.Great Job 5 stars.

ROBERT V. le

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They were always VERY VERY kind, considerate, and VERY VERY professional. I STRONGLY RECOMMEND THIS FACILITY TO ANYONE AND EVERYONE THAT MAY BE INTERESTED IN PUTTING ANYTHING INTO STORAGE.

sandy b. le

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Great service and attention to what I needed.

Pam G. le

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Great experience with Dustin & Angie! They were on time, easy to work with and friendly.

Keith M. le

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Everybody I dealt with was very nice and helpful. Love the free month of rent. The dollies provided were a great help.

jeff s. le

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Storing a motorhome and the place is covered and has light and electric power to keep the battrries charged. 24 hour access and an array of security cameras.

APRIL A. le

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Had nothing to complain about for the 4years our belongings were kept there so it was a great experience

Jim J. le

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Tia done a outstanding job. Showing me all the variables sites that were available. Thank you young lady!

Mark v. le

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Cory helped me, the day before i came in and another man helped me. 100% satisfied. clean and easy. Thank U all AT U-HAUL.

jerome h. le

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This was a grateful experience , all I my concerns was address . Keep up the great work U-Haul. Jerome Harper Sr.

Korey K. le

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Huge site, largest I’ve been to. But, it was also the lease staffed. In the two times we went in there there was only one person inside a line of maybe ten people waiting. Needs better staffing.

margaret s. le

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Great service

JOHN R. le

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Great people and great attitudes. Always helpful. I'll use them again.

aisha c. le

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Unit was inside a climate controlled building, very secure and very nice for the price.

Keith M. le

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As always excellent friendly service. Very helpful.

Dennis D. le

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Always helpful, thanks!

Phillip M. le

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Corie Lane had helped me setup my unit. He was very professional, knowledgeable, and kind just an all around swell individual. The facility is clean and very secure. My experience was great thanks.

Pam G. le

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We did not visit the facility. We had 2 UBoxes delivered. We filled one and they came back to pick them both up. This could not have been any easier. They were friendly, helpful, prompt and perfect!

william p. le

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All the people at the front desk were a great help. Wonderful customer experience !!

ADAM K. le

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Excellent

tong y. le

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Great service!

Kenneth H. le

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Great staff, made it all simple and easy.

jeff s. le

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Well maintained facility with good access.

Teneacha M. le

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I had a great experience with this uhaul services. I have no complaints at this time.

Christopher H. le

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I went to the Georgesville location early due to the fact I had no place to put my extra car since I moved. I want to say it was an excellent experience, your customer representative Corey is the best

Bryan W. le

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Uncaring, unwilling to help or work things out, rude, stay away from this place.

Don G. le

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Personnel was very helpful

ROLAND B. le

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David, the general manager was very accommodating and friendly. Thank you for allowing us to use your dock for our incoming container!

Corrick W. le

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Storage space has electrical outlet that did not work at all. electric should be provided twelve out of twenty four hours.

Kimberly W. le

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Move in was easy and the manager took very good care of me. When I had a problem, it was addressed quickly. Move out was also extremely easy. It was a great all around experience.

Tyler K. le

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A gentleman with a nametag labeled "owner" helped us initially, and we were very satisfied with his customer service. He passed us on to a female however, to finish who was slow, and poorly trained.

johnnie b. le

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professional service from the gentleman that serve me.

Beverly W. le

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Great place to store my stuff

Tikoyo J. le

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A great place to store your stuff

Theresa P. le

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There was no pro-rate refund when we moved out.

Gerald F. le

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The staff was knowledgeable and fast. They explained how the system works and walked you through the process.

Collisha T. le

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I absolutely loved it and if I needed to return they would definitely be my first choice

gayle m. le

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Customer Service over the phone was awful. Staff on site excellent, but endless issues paying rental that ALWAYS cost me $!

JAMES J. le

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This was very an outstanding storage space for the RV.

theresa r. le

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It would definitely serve your purpose better if it were a 24 hour access!!

Noor M. le

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Good Customerservice

Diana R. le

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It was busy and the wait was 30 minutes, but other than the wait, we were served excellently.

James H. le

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Great facility - convenient and clean. The people were very professional.

ali s. le

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David Schumacher customer service was extraordinary

Dan B. le

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Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

DAN B. le

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Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

david j. le

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The office people just seem a bit uptight, place is always busy, maybe short staffed & or overwhelmed. Maintained got a no cause of the alarm always going off every time I opened my unit.

John H. le

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This place was amazing when ever I needed any help there was someone to answer my questions. Great facility and good hours to retrieve storage. Very affordable and well maintained.

robert m. le

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Great covered storage for my motorhome. Just sold it so I don’t need storage any longer. Staff was courteous. Hours were adequate.

Angela L. le

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They allowed me to get my storage container within a short time of it arriving. I appreciated that a lot!

LANJA S. le

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I had an excellent experience using your climate controlled storage facility. The staff was very helpful and knowledgeable.

shelia a. le

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A lock-out lock was put on my outside storage after being there for only 2wks. I still had over a month left Luckily someone was there to take it off.The alarm card stopped working. Moved out.

THOMAS A. le

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This was my second cross country relocation & this UHaul facility was EXCELLENT!!!

Schena G. le

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I would recommend Uhaul storage to anyone. My only complaint was they kept trying to bill me a month after I moved by stuff out.

Steven C A. le

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Staff was incredibly friendly and professional. Only storage place I'll do business at.

Unhnee K. le

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friendly service.

MATTHEW L. le

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After moving out kept getting emails about past due amounts and the actions that you were going to take and contacting my old address. I called and spoke with different people multiple but contin

Deborah J. le

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No problems at all

Jay Y. le

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My storage area was a work in progress thus it was dusty leaving my property covered in dust. For the price I paid, I was not expecting this situation. I will shop around next time.

Jay T. le

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Thank you for storage of my camper at your facility. Very nice place.