There was a crack pipe up on the dash, seats were FILTHY and the back of the truck came apart so we had to manage to get it back together. The gas was BELOW EMPTY when I got it and the older guy that helped was not only rude to me, but every customer that he helped before me.KENNEDI A.
Trailer Rental & Towing in Columbus, OH at U-Haul Moving & Storage at Georgesville Road
Columbus, OH 43228
(corner of Georgesville Rd and Old Sullivant)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Columbus, OH 43228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Better trained employees that's more respectful.Jermain A.
Everything was wonderful. Thank you for making an unpleasant task palatable. We will use you again the next time we move - in about a year!Gary M.
Employees were outwardly displeased to be working there. No one smiled or said thanks for your business. There was a long line and at least 3 employees were just standing in a group looking at the people in line. The reservation I had was for 2 day for a 20' truck and they called me about 30 minutes after I picked up and asked if I could come back the next day because it was double booked. No apology or discount was added. I asked for a smaller truck they said they could do it. When I got there (early) they didn't say thank you or acknowledge that I was going them a favor. Instead the counter worker was rude and basically cast me aside because they wanted to rerent the truck I had. I asked for a smaller truck to satisfy the second day of my reservation and the counter worker, a different one, was even more rude and processed me and when I asked a question about whether they would work with me since I was inconvenienced he was a real jerk and said "you have your truck, bring it back in 24 hours." I would never rent here again and advise others to avoid. One employee said to me (because I was clearly aggravated) "ha, even I don't want to be here." Terrible experience.ROBIN D.
I can't think of anything I would change.Larry W.
A little clearer markings and signage about where and how to return vehicles to return area.Morgan Sean M.
Staff was kind but seem to know what was going on when I came to pick up my Ubox with a day truck rental, though I called ahead the day before and was told both were waiting for me. When I received my truck and went to pick up my Ubox from the other side of the building nobody was available, asked 3 front employees if there was anyone who could help me and was told that â€œwe don't deal with Ubox, just waitâ€. Well 30 minutes go by without any assistance, eventually I found my box, drove my truck into the warehouse and put the parts together myself. Thank goodness I have my own personal knowledge of trailers otherwise this would have taken very long. All in all, I was at Uhaul for nearly an hour and there was no line whatsoever. Also, Ubox was poorly put together with a broken door and broken hinge for the lock.BENJAMIN K.
Great job to all who work thereCLARENCE M.
Truck wasn't as clean as the one we rented at broad and central a few weeks earlier. We returned the equipment after hours and was stalked by the assistant manager (Corie) in the parking lot. Watch camera footage if you don't believe me. Somebody needs a mental health evaluation! Joe was great and is one of the few assets that location has left! Management will probably find a way to screw that up though as they have in the past. Ohio uhaul locations are dumps compared to others in other states. The locations west of Chicago are like Palaces! They are in a safer area, nice neighborhoods which would probably increase customer flow and profits.GREGORY W.
kendra is an awesome asset as a manager. very personable and friendly. Give her a raise and a promotion.DONALD M.
Elijah was a very nice salesman.JAIME P.
I rented a Ram 1500 pickup truck for 4 hours. I drove 15 miles total. The average mile per gallon for the vehicle is 23 mpg on city streets. I even stopped and put 4 gallons of gas in it to be kind to the next person and I was still charges $8.50 for 2 gallons fuel charge. That is completely absurd and felt like I was setup.Travis S.
Everybody was very helpful and kind.AARON S.
I dropped off after hours and have no complaints.CATRINA T.
Nothing. Thank you!!SHARON P.
Great place and great workersJennifer M.
easy to do business withSCOTT B.
The move was made easier by the lower deck and stability of the trailer.WILLIAM K.
The lady help me out sworn she was very great she's an excellent job I took the 15 foot truck back in the gym and help me check back in and he was very good and both of them were very considerate and kindJASON E.
I had to go to this location, and it was fine. I tried to go to another location on Hilliard-Rome before this one because it was closer to me and it was a horrible experience. I got there on time for my pickup reservation I setup online, and no one was there other than 2 kids around the age of 10 with their shirts off. They told me their mom was â€œout on the propertyâ€. So I waited, and then I finally saw the owner, and she runs through the shop and out of the back door. Then her kids come back to me and says â€œshe said come back in an hour because she's going to lunchâ€. I canceled this reservation and went to Georgesville which was fine. I would like someone to reach out to me to discuss.James H.
Check vehicles between customers. Mine had a transmission issue which would have been found if it was checked out prior to renting again.Ariel H.
Everyone was very nice and helpful made moveing smooth and easySCOTT G.
Truck was dirty in the inside and outside. Did not have the equipment that was prepaid in advance and changed the order to a much larger vehicle than was requested. Only filled the 26' truck gas tank to halfway point, which covered only a portion of the trip. Staff appeared disinterested and bored at the register. Staff criticized the use of a temporary paper identification and made comments such as â€œthis should have come in the mail by now, there must be something wrong with youâ€ and â€œyou're lucky we'll accept this for nowâ€.Dylan K.
The customer service was Amazing! Extremely nice Manager and the employee that checked me out at the end was fantastic. If I had to say something for feedback, the truck smelled like cigarette smoke but that's not their fault. I'll ONLY use this location from Now on. Top notch. Thank youDAVID G.
Staff were friendly and courteous; very helpful. Very smooth transaction. No problem with rental equipment. I will be using this location for any future needs.OWEN B.