Évaluations des clients U-Haul Moving & Storage at Slaughter Lane

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Slaughter Lane

Cote générale :

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linda w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Viviana F.
Évaluation :

I would recommend to show the customer how to use the equipment, or mention that there are stickers all over the dash with instructions/helpful tips. It gives peace of mind! Overall amazing, thank you!

Gary C.
Évaluation :

The young man who hooked up the trailer for me really impressed me. He did a great job hooking it up, but more importantly when I asked questions he showed me how everything works. In my opinion, that's pretty important, because you never know what can happen such that you need to disconnect and reconnect a trailer. He was very intelligent, professional and personable. A trifecta!

carol J.
Évaluation :

Le client n'a pas laissé de commentaire.

DENNIS B.
Évaluation :

Enelle was very accommodating and represented the this location well. She helped me decide what I would need for my move. The equipment was the right size. Not to big or small.

annmarie K.
Évaluation :

Staff did their job but were not friendly or personable.

Gary R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

CYNTHIA B.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK D.
Évaluation :

Keep doing what your doing.

Samantha W.
Évaluation :

Drop off happened in blink of eye without any acknowledgement of contract. In fact, email contract said we had paid nothing yet and owed nothing, which was obviously not case.

Rene B.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy C.
Évaluation :

No ideas, very professional job.

JOHN S.
Évaluation :

keep doing what you do. excellent work.

Dale L.
Évaluation :

Le client n'a pas laissé de commentaire.

Karch B.
Évaluation :

Personnel were younger and seemed more interested in talking with each other than helping me. They did their job, but could be a bit more professional with customers in the store.

Gopal K.
Évaluation :

Le client n'a pas laissé de commentaire.

BRIAN ARTHUR R.
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Le client n'a pas laissé de commentaire.

Jim H.
Évaluation :

Le client n'a pas laissé de commentaire.

John D.
Évaluation :

Great service.

Michael R. | Premières impressions |
Évaluation :

I always know where to store my stuff. I just wish that the prices were lower

joleisha h. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Henry S.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles S.
Évaluation :

Truck could have been a little cleaner inside the cab.

VALENCIA H.
Évaluation :

Better equipment it was old tires were slick cause me to drive extra slow and cause it to fishtail had to brake down every hill while other people with same equipment continue to drive without problem it delayed my Timing to reach my Destiny

ADAM W.
Évaluation :

Le client n'a pas laissé de commentaire.

Oziel G.
Évaluation :

Great staff

PATRICIA A.
Évaluation :

Le client n'a pas laissé de commentaire.

BARBARA H.
Évaluation :

Great service from UHAUL. They went above and beyond to find a service center to install the wiring for my trailer hitch last minute and get me on my way in about 30 minutes.

matteo G.
Évaluation :

Superb

Alfred M.
Évaluation :

Tire pressure was not checked

Kaimara H.
Évaluation :

Le client n'a pas laissé de commentaire.

SARA R.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM C.
Évaluation :

Le client n'a pas laissé de commentaire.

TRACY A.
Évaluation :

The place was very busy and chaotic at drop off, the return lane was full. I parked the truck off to the side and let the agent know where it was, he said it would be fine and they would check it in. It took 4 calls to customer service and then the agent had to guilt the manager into checking it in a day later. No extra charge, but 2 hours spent on hold waiting to speak to people. I will never use Slaughter lane again and may not use Uhaul again.

STEVEN W.
Évaluation :

I needed furniture blankets and reserved them, but there were none available.

DAVID S.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrew T.
Évaluation :

Staff was very professional. No problems at all!

Keah G.
Évaluation :

When I picked up my truck the employee who pulled it around did not have a mask on and was coughing in the truck. I also did not receive the appliance dolly I ordered and paid for. When I returned the truck I guess I pulled it in the parking lot the wrong way and I received a lot of attitude from the employee even though there was no one else there returning equipment. Once I got home I had a voicemail saying I did not return the appliance dolly I rented even though I never received it. Worst experience ever on a very stressful day of moving. Will never use uhaul again.

Brooke S.
Évaluation :

Customer service needs improvement 1000%

Jesse Y.
Évaluation :

Clean the vehicles, have employees wear masks, have the vehicles ready quickly, and don't over charge your customers.

Keith H.
Évaluation :

Truck was dirty and probably not sanitize

J H.
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Le client n'a pas laissé de commentaire.

Jeff N.
Évaluation :

Quick and affordable 2hour rental to pick up a new freezer. Will definitely recommend to others!

Robert H.
Évaluation :

Le client n'a pas laissé de commentaire.

CHRISTOPHER W.
Évaluation :

Everyone was friendly, courteous and helpful as this isn't something I do very often so having someone explain the process is helpful.

JASENT ADAM R.
Évaluation :

AWESOME STAFF

HAYLEY B.
Évaluation :

The employee I spoke with falsely quoted the mileage rate over the phone when I called to change the day of the reservation. Customer service was rude when I asked about it at the specific location and the representatives at the 1(800) number I was directed toward gave me the run-around when I called. I asked them to honor the rate I was quoted and they not only refused but did so in a disrespectful manner and it was apparent they do not value their customers. The truck itself was fine however I would urge anyone renting through them to watch out for misrepresentation of rates and verify before wasting your time driving to this location only to be told the rental will actually be more than you were quoted. Try to find another location if you can!

MARK H.
Évaluation :

If at all humanly possible, we will never use UBoxes again. U-Haul makes it quite easy to swipe your credit card to sign up for this service on the front end, leaving ample room for the user to imagine that the rest of the experience might be just as straightforward as their taking of your money. In reality, you're dealing with multiple companies: U-Haul, their U-Box subsidiary, the Moving Help platform (another subsidiary), whatever moving company you hire on that platform, and the individual U-Haul facility where you are storing your boxes (we had two! because our boxes were inexplicably separated from each other). This means that finding help demands your navigating a complex web of relationships among those companies, meaning that you are able to find a brand-new crack to fall through each time you reach out for help or information. Zero stars.

Ryan D.
Évaluation :

Came to pick up truck and had to wait. After I went inside they said the keys are inside. I went out and they had locked the keys in the truck so they gave me another truck that wasn't clean at all and had food all in the cab. The truck should have never been sent out and the inside of the cab smelt like weed. I would like to have a call back and see about getting something done about the charges. This truck was not clean and unsafe to drive.

Do P.
Évaluation :

The vehicle pick up process is a bit buggy, with the “pick up my vehicle” option not showing on either the app or the website which delayed the move and was frustrating to deal with.

Morris J.
Évaluation :

Great customer service

Jaime R.
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Le client n'a pas laissé de commentaire.

Justin D.
Évaluation :

Issue with a hitch I ordered to be installed. Never got a call saying it wouldn't be in for the install and won't be available until the 28th. Asked if they could work with me on renting a truck and they took $90 off, sure I would have paid $100 less for a trailer but that's still $100 not to mention having to drive 2 vehicles and filling them both up with gas. Extremely inconvenient and un helpful. Likely won't use uhaul again for anything.

NATALIE T.
Évaluation :

Le client n'a pas laissé de commentaire.

PETER N.
Évaluation :

Le client n'a pas laissé de commentaire.

Alan M.
Évaluation :

Le client n'a pas laissé de commentaire.

Alex G.
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Le client n'a pas laissé de commentaire.

RONALD T.
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Le client n'a pas laissé de commentaire.

Francisco C.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID N.
Évaluation :

Le client n'a pas laissé de commentaire.

jessica c. | Expérience générale |
Évaluation :

I have nothing good to say about the GM, Ross.

JUSTIN S.
Évaluation :

Le client n'a pas laissé de commentaire.

Paul C.
Évaluation :

Le client n'a pas laissé de commentaire.

Ryan R.
Évaluation :

I booked a 9ft cargo van for that day (at least 5 days out) and that's what was booked for me. 3 days later I look at my reservation and it was changed without telling me to a 10ft book truck the person I called wasn't helpful in the least. upon pick up and delivery there was a guy there not using proper safety protocols(mask not on upon return and mask on chin inside talking Face to face with employees and customers) this is the second time in 3 months I've seen that guy not following mask rules. I will never use this u haul again. Biggest waste of time and money

HUSSEIN ALI K.
Évaluation :

I called a made a reservation for a 6x12 trailer and based on that planned my moving. When I got to the uhaul location they didn't have it and no other location has it.

Julio O.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert R.
Évaluation :

Le client n'a pas laissé de commentaire.

Bradley D.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas K.
Évaluation :

Great service, very quick to get in and out. Well done!

James B.
Évaluation :

Le client n'a pas laissé de commentaire.

THERESA D. | Expérience générale |
Évaluation :

U-Haul at Slaughter doesn't answer phones. During the pandemic, I went inside and only one worker, Jeanie was wearing a mask. Social distancing was not taken seriously. I had to call the national office numerous times to get a message to Ross the manager there. I had major heart surgery and didn't want to go back inside again because it was a risk to my health. Better attention to clients needs to be addressed. I had storage there since 2005. Glad that part of my life is over.

Ray C.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua C.
Évaluation :

The truck was pulled up and the rep said I was good to go. The back was filled with the remnants of rotten food, pillows and other trash. It appeared that a vagrant was living in the truck. I called to let them know they should secure their vehicles better and was treated like I was their enemy. I was also surprised that one employee out of the 5 or 6 I saw in the office was wearing her mask.

Joe A.
Évaluation :

I do not remember his name, but the young man who hooked the trailer up was extremely professional, courteous, and knowledgeable. He noticed immediately that the trailer would be riding just a little low, so the took the ball mount and reversed the ball on the mount for me so the trailer would ride at the proper height. This young man went above and beyond to make sure everything was right before I left. He is to be commended.

MARGARET G.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas W.
Évaluation :

Perfect experience

RHONDA S.
Évaluation :

Every single person I spoke with in person and on the phone we're so professional, courteous, and informative. They all knew every answer and were so kind! Uhaul has their act together, it was a superb experience. Thank you all!

Ronald S.
Évaluation :

rushed not friendly

steve p. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Adriana D.
Évaluation :

The UHAUL that I reserved weeks ago was not there. And because of that I had to get a smaller one which did not fit all my furniture. I am very disappointed with this locations services!

KEVIN D.
Évaluation :

Auto transport AT 4415W visual inspection, all ok...once on the road both unloaded and with small vehicle loaded had a very obvious vibration between 40-50 mph.

Dylan V.
Évaluation :

Le client n'a pas laissé de commentaire.

Angel G.
Évaluation :

The cabin was disgusting! There was food on the floor and in the cupholders. The seats also had something sticky on them. There was white stuff, which looked like dried sweat, on the dash and steering wheel. And bonus, the cabin smelled like nasty cigarette smoke. It took my sister and myself an hour just to clean up everything.

john G.
Évaluation :

I would like to apologize, I dropped the key in the lockbox and left before checking out. I was not able to provide accurate pictures or information. I also realized I accidentally had the reservation till tomorrow and only needed it for the day.

Jason L. | Expérience générale |
Évaluation :

Messed up my billing and illegally locked me out of my unit. I called days ahead and was told by management that everything was taken care of, but was still locked out when I arrived with professional movers. Had to wait a half hour in long line for someone to unlock the unit. Even though I moved out on the 6th, was still made to pay for the full month through the 26th.

IRMA JOSEFINA L.
Évaluation :

Fast and easy on line service, in and out in less than 10 min in the office. Highly recommended

Miguel R.
Évaluation :

Le client n'a pas laissé de commentaire.

Magenta P.
Évaluation :

Le client n'a pas laissé de commentaire.

GRACE B.
Évaluation :

Le client n'a pas laissé de commentaire.

debbie g. | Premières impressions |
Évaluation :

I was in a quick need of a Unit, & worried that I might not get one in time for my Move, the next day. U-HAUL Storage Facility, was close, processional, courteous & with a helpful Staff, they turned my day around. Thank You Guys! Debbie.

GERARDO C.
Évaluation :

Service tech made a quick check in and drop off.

Anthony G.
Évaluation :

Saw 4 employees during my visit, 3 inside and 1 outside. Not a single one was wearing a mask, no noticeable social distancing and I was handed keys that were sitting next to unmasked employees. Will not be returning to this location.

JOHN J.
Évaluation :

Drop off by the crew was superb. Love just driving up, they unhook and I drive off. Could not be any easier.

Jesus A.
Évaluation :

Did not have a pickup available. Had to settle for covered van which cost more.

Drake V.
Évaluation :

Le client n'a pas laissé de commentaire.

madeline G.
Évaluation :

Le client n'a pas laissé de commentaire.

Miguel A.
Évaluation :

Le client n'a pas laissé de commentaire.

Josue R.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael R.
Évaluation :

Three things -1. there was a long crack in the windshield, I had to note it because none of the U-Haul paperwork noted it. 2. Upon arrival there are U-Haul people standing around in the garage area - everyone looks away, obviously did not want to help a customer. Had to figure out where to go to check in on my own. 3. Upon return, I pulled up, got out of the truck, the sign said "Wait Here" no one comes out. After a many minutes (felt like 5) a person came out of an area where there are trucks. He is obviously was just coming back from lunch. No shirt or badge saying he is with U-Haul. He said just leave the truck there and if I want a receipt I can go in the office. He then gets in the truck. For all I know he is a homeless person just hanging out in the area and just stole the truck. Absolutely not impressed with the customer service at this location, actually I was discouraged with the lack of helpfulness. The person at the counter was helpful - but he was hidden behind a bunch of boxes, did not even know he was in the office.

William T.
Évaluation :

the employees acted like they were happy to be working again. when i drove into the parking lot, I couldn't find a Place to park. So I asked the guy outside and he said any where but there were no spaces. H e said that wasn't his problem. A space became avalible

Scott R.
Évaluation :

This is the 2nd truck rented from this location. The young lady who served me is awesome. 1st time i needed a change to the vehicle. She quickly with no hassle made the changes and got me on my way. This time, no changes, but again with a smile she got me out the the door and on my way. Give her a rise!

Dennis H.
Évaluation :

Le client n'a pas laissé de commentaire.

james S.
Évaluation :

Incorrectly calculated my mileage and overcharged me.

Cathy H.
Évaluation :

I called because I was going to be unable to return the truck by 5, the designated time, and was told on the phone that my time could be extended until the net morning. If that was an option, why not just do it in the first place?

elijah F.
Évaluation :

I am owed a refund of mileage not used. I have zero desire to wait on hold for 25 minutes For the 3rd time to resolve this matter. Maybe someone reading this will choose to contact me

JASON A.
Évaluation :

I reserved a cargo van with 12 furniture pads; when I arrived to pick it up, they told me that they only had a truck for me and only 5 or 6 furniture pads. If I reserved the van in advance, why wasn't one there for me? I was dissappopinted.

PETER B.
Évaluation :

Trailer tire had a nail and slow leak. Went back to rental center the next morning and it was promptly changed.

JANICEE L.
Évaluation :

Awesome services please keep up the great work

Harold E.
Évaluation :

Service was quick and easy.

Elizabeth I. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sandy M. | Premières impressions |
Évaluation :

~ The truck has a very annoying, high-pitched whistle which occurs at about 70 miles an hour; not very fun on a 24-hour road trip! Seems to come from the driver's-side windshield, in the corner. ~ The air conditioning would also simply cut off, for no reason, causing us to scramble about playing with dials, etc. until it began working again. ~ The young man I initially spoke with about accessing our free 1-month self storage unit was more interested in telling me what was wrong-- i.e. he wasn't finding a reservation made from the Holland, Michigan store-- than in how to help me remedy the situation. I literally had to ask him, "So is there anything you can do to help me fix this instead of telling me what is wrong?" He immediately responded, "Oh! I can make a reservation for you." Why wasn't that his first suggestion?! ~ When I arrived to get my storage unit the help seemed unsure of what they were doing. When we were finally assigned a unit and took our first load up, we opened the unlocked unit to fin d it full of someone else's stuff! When I returned to the office, no explanation was offered for the mix-up and no apology for the inconvenience. Maybe a little better training in customer service is needed?

Meredith L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jariatou S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

sean c. | Premières impressions |
Évaluation :

Good people Good prices.

Gary R. | Premières impressions |
Évaluation :

The lady that checked me in was very professional and helpful and I appreciate her very much. Thank you, Gary

Linda C. | Expérience générale |
Évaluation :

Easy access, convenient, clean and safe location. The staff was always very helpful when I had questions. LC

Dejone T. | Premières impressions |
Évaluation :

24/7 Access should be available to all for free

Pat G. | Expérience générale |
Évaluation :

The staff at The Slaughter facility are amazing people. Professional, knowledgeable , helpful & caring. Someone was always able to answer my questions or offer advice about a moving project as needed. AND your costs made it all “doable” for my family.

Kay S. | Expérience générale |
Évaluation :

As I was removing my stuff from the unit we had roaches crawling under the wall from the other units. I didn't like the fact that you couldn't refund me the money for the 4 remaining days on the unit.

Rozanna H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Isabel P. | Premières impressions |
Évaluation :

I can’t remember his name, but the general manager was great and helped us with the whole process and made it easy on us!

LINDA C. | Expérience générale |
Évaluation :

It was a very smooth transaction to rent a truck for a day and storage unit for two months. Thanks for the one month free as it really helped in the transition from Buda to Bandera. Very nice facility. Great experience - especially in this stressful time .

Lilli C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

William W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rodney A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

LOU ANN L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jennifer b. | Expérience générale |
Évaluation :

When I moved in the alarm system was malfunctioning and there didn't seem to be any urgency in fixing it. Also, the after hours entry system didn't work. Most of the staff was friendly, but some could have been more friendly. When I moved out, everything seemed to work fine.

John H. | Premières impressions |
Évaluation :

Very helpful

Tyler D. | Expérience générale |
Évaluation :

The staff was very friendly and helpful

Kevin B. | Premières impressions |
Évaluation :

I was charged for another day even though when I turned it in there was notes on my acct and I had them look at it it was a mistake on U-Haul and I spoke to Liz in traffic And she notes my acct

WENDY D. | Premières impressions |
Évaluation :

I've been doing business with U Haul for many years and have never been disappointed. Great staff and service always.

Tyler D. | Premières impressions |
Évaluation :

The folks at the Slaughter location were outstanding. Very friendly and helpful. I would definitely use them again

Miguel P. | Premières impressions |
Évaluation :

it was fast

SIGNE S. | Expérience générale |
Évaluation :

Location Is convenient, I had easy access to my unit and it was kept clean . The staff is very helpful and friendly. I highly recommend this U- Haul Storage

Rose D. | Expérience générale |
Évaluation :

It was a nice experience renting.. The manager was very kind and making sure that everything went well with the rental.. I would definitely rent here again..

Angel C. | Expérience générale |
Évaluation :

Great location but no where to park

Denise M. | Premières impressions |
Évaluation :

Pictures online are not the actual size of the storage unit either is the description of what can be placed on the selected unit size

charles t. | Premières impressions |
Évaluation :

Excellent

RUBEN C. | Expérience générale |
Évaluation :

the staff is very professional

Angel R. | Premières impressions |
Évaluation :

I am very unhappy with the customer service I recd getting my storage, the rental price, her attitude towards me and many others. I rent trucks from you guys. I will look for another location. Not hap

MARIANNE R. | Premières impressions |
Évaluation :

Everyone was courteous and very helpful. They gave detailed instructions as to how to access my climate controlled storage unit. The unit and floors were very clean.

Elizabeth L. | Expérience générale |
Évaluation :

We have used this location for years for all our storage needs (to store items, transport items) and even to fill our propanes tanks. The staff is always friendly and helpful. Highly recommended!!

ronald s. | Expérience générale |
Évaluation :

Muy buenas instalación dios los bendiga

Jeff O. | Premières impressions |
Évaluation :

The group at this location were incredibly helpful. Orlando and his team followed up with me in a timely manner and helped make the checking and unloading quick and painless. Employees were amazing!

ANGEL J. | Expérience générale |
Évaluation :

Too elongated miscommunication!

herbert c. | Premières impressions |
Évaluation :

The 10-ft truck that I rented from y'all when I open the back had roaches crawling all through it the every time I opened my storage unit the alarm went off

tom m. | Expérience générale |
Évaluation :

a minor dispute was handled quickly and professionally. Thank you, Orlando.

SYLENA S. | Expérience générale |
Évaluation :

Some of the employees are very helpful and other seem to ignore me and don’t assist me with my needs. Maybe a culture thing but I consider it annoying.

tom m. | Premières impressions |
Évaluation :

Great HELP and service from the staff at this Slaughter Lane office. THANK YOU. Tom Madsen

Sina S. | Expérience générale |
Évaluation :

Great customer service. Very friendly and helpful. Thank you

kathryn A. | Expérience générale |
Évaluation :

Informed the office I was moving out of my unit and was told I would get an email once it was processed.... next email I received was to inform me my rent was overdue...

Mike R. | Expérience générale |
Évaluation :

had issues checking in and out of the units

Lori H. | Expérience générale |
Évaluation :

Great staff. Clean and easy access. Safe and climate controlled for my antique furniture.

Mary R. | Expérience générale |
Évaluation :

Great service they are quick to get you in and out.

Xochitl R. | Expérience générale |
Évaluation :

Do I receive a pro-rated refund since I left on 6/3/19 and it was paid thru 6/21/19?

Connie C. | Expérience générale |
Évaluation :

Would use again if needed

JOSEPH M. | Expérience générale |
Évaluation :

Good experience overall

paul r. | Expérience générale |
Évaluation :

Great job all around

stephanie m. | Expérience générale |
Évaluation :

The owner and his staff were always very helpful and the facility was clean and safe. I will recommend this store to my family and friends.

jamie y. | Premières impressions |
Évaluation :

Service was good.

kimberly c. | Expérience générale |
Évaluation :

Great service

Mathew T. | Expérience générale |
Évaluation :

Very helpful and friendly.

Anthony M. | Expérience générale |
Évaluation :

Took a longgggggg time to check out. Like upwards of an hour.

Jordan R. | Expérience générale |
Évaluation :

very good and very friendly

Connie b. | Expérience générale |
Évaluation :

This U-Haul storage facility is clean and easy to use. I felt like my things were safe. It was just too expensive.

ELIZABETH W. | Expérience générale |
Évaluation :

U-haul is a very safe place to store things and the price for climate control is reasonable. There's a large elevator, lots of carts, good cart ramps, and good docking ramps. Well staffed, clean.

Mathew T. | Premières impressions |
Évaluation :

Outstanding staff and provided help immediately.

Gabrielle G. | Expérience générale |
Évaluation :

Great facility- easy move.

tiffany p. | Expérience générale |
Évaluation :

The manager and staff provided outstanding customer service. I will definitely be recommending this location to friends and family.

Star M. | Réservation |
Évaluation :

We were greeted by the store manager and I can't tell you how impressed we were with his hospitality. It was a wonderful welcome back to Texas. Everyone there was absolutely wonderful! So helpful!

Soila G. | Expérience générale |
Évaluation :

Given poor size selection advice that caused us to move twice hence two charges. Only manager made good decision in second move. Live and learn

carl b. | Expérience générale |
Évaluation :

My first selection for storage would be U-Haul. They seem to be located at an easy access area. The prices are equal or better than most place. The people are always there to help. Carl Banic

Edgar M. | Expérience générale |
Évaluation :

Convenient location as well Satisfied customer, thank you for all your assistance

karen m. | Réservation |
Évaluation :

Courteous staff

william t. | Expérience générale |
Évaluation :

Roaches were seen in the facility and I had some concern regarding the safety of my belongings due to the fact I found automatic sliding doors were found unlocked around 3 am.

maria c. | Expérience générale |
Évaluation :

Great staff everyone was very professional & friendly. Outstanding customer service

Edie H. | Réservation |
Évaluation :

Service was great. The girl who waited on me was very sweet & helpful. The facility is very nice & clean

Grace G. | Expérience générale |
Évaluation :

Michael was particularly helpful in my move out process. Very friendly too.

Elizabeth L. | Expérience générale |
Évaluation :

This Uhaul is great — quick in and out. Everything was ready to go which minimized our time there.

Soila G. | Réservation |
Évaluation :

Had to wait over 30 minutes to get service due to there being only one person running the register. If someone is not qualified to run a register then they should not be loitering in the checkout are

Laura C. | Réservation |
Évaluation :

The building is clean and well lit, the staff was helpful.

SUSAN F. | Expérience générale |
Évaluation :

The staff was always very friendly and helpful

GEORGIA G. | Expérience générale |
Évaluation :

I have been coming here for 4 years for all my moving & storage needs. Every single time it is a great experience. I recently moved to Buda & will continue to come to this location for future needs.

manuel s. | Expérience générale |
Évaluation :

I rested a u-box. When is cam to pick it up out of storage. I was not aware that they needed 24 hour notice to get it out of storage. When checking out U-haul should inform people to avoid delays.

Eric R. | Expérience générale |
Évaluation :

Great experience.

GREGORY D. | Expérience générale |
Évaluation :

Great customer experience

Non reviews have been submitted for this location.

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