An item was mistakenly left in the van and this was reported to the location. There has been no response from the location and my item has not been recoveredBERNARD D.
Customer Reviews for U-Haul Moving & Storage of Brockton
Pour nous contacter
Brockton, MA 02301
(S Of Oak)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DALE R.
It was not made clear to us that the trailer we rented could not be dropped off at a different location when a safety issue popped up They were going to charge me 1 500 $to drop it off at a different locationKIMBERLY M.
Professional and friendly. Great experience.STEPHEN O.
Very friendly and professional I couldn't be more happy everything was perfectlyELTON T.
Le client n'a pas laissé de commentaire.HUMBERTO R.
Le client n'a pas laissé de commentaire.BREEZE V.
Le client n'a pas laissé de commentaire.TIAGO M.
The folks were great but the vehicle needed major maintenance. The power steering was very sluggish, the cab was extremely noisy, I smelled gasoline but could locate any leak and, most importantly, the check engine light came on. I hope when I use UHaul in the future, I'll have a better vehicleMICHELE C.
Staff was amazing!!! Great customer service.JANITZA P.
The Truck very old Worst experience I always have much better experienceGAWDAT M.
Tire pressure was not correct. Roll up door difficult to open. Must be lubricated.PAUL V.
Le client n'a pas laissé de commentaire.JOHN G.
Make it clear to customer at check in if there's any extra chargesKEVIN M.
Gentlemen took me in right away and gave great customer service. A flag came up from last year, don't know why because truck was brought back and on time? One way service worked out greatMARK W.
They accommodated me with a larger truck because the size I reserved wasn't returned on time, which turned out to be a blessing.CLICIA T.
The workers there really didn't seem to want to be there. The answers they gave all seemed to pre-scripted. While they served my needs, they really didn't wow me or make me feel like my business was important. overall id likely try a different location next time.MICHAEL W.
The crew has always treated me well, and has even gone a step beyond to help if there is a problem. I have always been treated like family when I have gone thereMARK S.
The system was done yesterday so I wasn't able to move into my storage unit right away but the GM in Brockton on n main st. was very helpful and caring and assisted me in the upmost way. As my other plans got delayed because of this he was very accommodating which is very much appreciative. Great job!Nauja C. | Premières impressions
Le client n'a pas laissé de commentaire.TONYA L.
Nice and easy, that is i love.JAMES H.
Le client n'a pas laissé de commentaire.ALFREDO A.
I will give this location very high marks.I was so happy to be in and out in less than 10 minutes thanks to there crewGEORGE H.
Customer service need major improvement.PAUL E.
Le client n'a pas laissé de commentaire.CARMEN J.
The vehicle did not have the proper gas prior to me leaving the location and I took a picture of the gas and mileage. When dropping off the vehicle, they were closing therefore there was no one to speak to and no way of indicating the gas was not accurate.Travis C.
Le client n'a pas laissé de commentaire.SIYI W.
Hello, my name is Anna. I had rented a uhaul today and it ended up going into Dave's name and I was charged 50 $for gas when I had put the gas back where it was originally so not sure on why I got charged that much money. But I am not paying for that when the gas was put back back then what I was givenDAVID O.
Le client n'a pas laissé de commentaire.ADAM G.
do not overcharge for gas i drove 3,9 miles and you charged me 8,50 $ for gasWALTER Y.
Le client n'a pas laissé de commentaire.ARLINDO L.
Le client n'a pas laissé de commentaire.Roger B.
Le client n'a pas laissé de commentaire.JOHN V.
Le client n'a pas laissé de commentaire.Gary W.
Only location I useDWAYNE D.
Put a ramp on the 10" moving truck.STEPHEON H.
Excellent customer serviceADAM D.
Le client n'a pas laissé de commentaire.DIMITRI A.
Le client n'a pas laissé de commentaire.MICHAEL E.
Le client n'a pas laissé de commentaire.KENNETH G.
Everything is fine for me.ANTONIO C.
Le client n'a pas laissé de commentaire.MARJORIE M.
Horrible experience.Sales rep didn't explain anything about the link that was sent to by text to inspect the vehicle and report if back if the info was incorrect. Was very lazy didn't even walk me to the vehicle. I'm in the parking lot for 10â€"15 minutes looking for the vehicle. Had a hard time finding it . The fuel level and mileage was way off not even close . Bad experience sales rep was horrible. I would never recommend this place and I'm never going there again . Horribleâ€¦..Jamal J.
Le client n'a pas laissé de commentaire.MICHAEL J.
Keep up the great work!Steven H. | Premières impressions
Le client n'a pas laissé de commentaire.CALEB J.
Le client n'a pas laissé de commentaire.SCOTT M.
This was the worst u haul experience I have ever had when I went to pick it up it was a shit show they told me to go back up to the trailer I asked were it was and they said I don't know, outside? Then it took forever for them to find someone to hook it up (they said I could not for liability reasons) and to top it all off when I brought it back they said just put it outside anywhere and disconnect it and someone will notice it and check it in later (they did check it in about 3 hours later) but they could not be bothered to go outside and show where they wanted it or offer to disconnect it. This was a horrible experience and I would never go back to this location and I would have to seriously consider going to any u haul if this is what I could expectCODY B.
Le client n'a pas laissé de commentaire.JEAN R.
Had a reservation told no trucks available. Made reservations 3 days prior. They gave my truck away twice. Although The supervisor who was not at that location rectified the situation.MARK T.
the guy checking me in was awesome and efficientTOMMY V.
I believe there is a problem with the braking system it seemed it was all my trucks brakes with no help from trailerJAMES W.
Le client n'a pas laissé de commentaire.MYRA D.
Le client n'a pas laissé de commentaire.BRIAN R.
Le client n'a pas laissé de commentaire.ANGELICA C.
Le client n'a pas laissé de commentaire.JACKSON B. | Premières impressions
The staff and mangers is awesome. Very respectful and understanding. They explain things very well.Very patient.What a wonderful crew.Chris B. | Expérience générale
The customer service was great , the equipment itself quite banged up.CONSTANCE C.
Great experience, awesome customer serviceROBERT D.
Le client n'a pas laissé de commentaire.GREISOMARY V.
More people working.GREGORY D.
Le client n'a pas laissé de commentaire.VICTOR A. | Expérience générale
As a customer, I had the worst experience with this place. They tried to charge me for 28 miles when I only used less then 7 miles, cleaning fees when I returned the car clean, fuel when I returned the car with the right amount of fuel. I was violated as a customer.JOHN D.
Le client n'a pas laissé de commentaire.claudio S.
Nothing everything was greatMARIA A.
Le client n'a pas laissé de commentaire.ADRIENNE W.
Le client n'a pas laissé de commentaire.RANDOLPH H.
Okay to keep doing the best you can to impress the customer, I was very happy with my reservation ,my time waiting and delivery it great experience I can complain .ELTON T.
Le client n'a pas laissé de commentaire.RASHAUN R.
Le client n'a pas laissé de commentaire.STEPHEN M.
Le client n'a pas laissé de commentaire.JOSEPH S.
Trailer was full of trash and I had to clean it out before leaving the locationROBERT V.
They over charged me by 5 days, when I dropped the trailer off on Sunday there was a whole group of young adults at counter. The one girl told me to just put the trailer we're I got it, I asked her if she was coming out she said they would check it out later. Well she didn't check it back in the system because I got a call on Weds asking me were the trailer was I told bob that I had dropped it off on Sunday around 3:30. Now I get my bill and he charged me for 9 days. I will be calling this morning to tell him to return my moneyKENNETH G.
The truck was not properly maintained. I can't imagine the amount of gas the teuck consume. I bought about 40 $gas to fuel the truck back to where it was on top a few miles driven. The truck was making a hell of a noise like the exhaust need attention. The staff was good, they did well but the truck is a bad example.OLADIMEJI A.
When someone fills everything out online, is told to go in and skip the line, to only wait in line. In addition, I went a total of 15 miles and was charged 60 $for 12 gallons of gas. Seriously..... I drove 15 miles. Sorry, but I would not recommend this location to anyone.Susan A.
Le client n'a pas laissé de commentaire.EDRISS P.
Le client n'a pas laissé de commentaire.KENNETH S.
Customer service is deplorable.DAHLIA H.
Amazing staff of professional women at this location. All friendly and really knew their stuff. Love love love it! Would absolutely go back to this specific location againLINDA C.
Le client n'a pas laissé de commentaire.Rodolphe F.
Le client n'a pas laissé de commentaire.DANIEL I.
Le client n'a pas laissé de commentaire.Carlos O. | Expérience générale
Continue the good customer service and work all employees do.GEORGE B.
Le client n'a pas laissé de commentaire.JEAN RUBENS R.
Very goodJOSE T.
Everything was great I applied on line for a van and the day we went to pic it up it was all ready fast check out and staff was awesome!! Thank youJULIE M.
Well I don't know how to use that app so I did except everything but the truck was not on a half of tank it was a notch before the half tank but I filled it up on half anyways and when I rent the u hall I told them to not put insurance on it but they did anyways your workers need to learn how to listen that my only problem but thanks besides thatSHERITA G.
Le client n'a pas laissé de commentaire.Edward W.
Le client n'a pas laissé de commentaire.PELOUDE J.
I appreciate you because without you at this moment I don't know what I suppose to do now I am in my new home thank you.JEAN C.
Le client n'a pas laissé de commentaire.ABE M. | Expérience générale
Le client n'a pas laissé de commentaire.BOBBY A.
Le client n'a pas laissé de commentaire.NICOLE K.
Le client n'a pas laissé de commentaire.Dottie P.
Le client n'a pas laissé de commentaire.IRVING A.
Le client n'a pas laissé de commentaire.DULCY S.
Contactless pickup was a joke. I downloaded ap stood outside registered for truck to find out they gave it to someone else. Had to go in wait in long line and get truck switched.shannan S.
I was charged for fuel surcharge and I filled gasANTONIO L.
Le client n'a pas laissé de commentaire.KADY C.
Le client n'a pas laissé de commentaire.CARLOS D.
Everything was great I was amazed at how easy it was to drop off the vehicleJASON G.
George and his staff were very friendly and efficient. They did a great job. This is the second hitch that they have done for me. Excellent work!Shaun M.
Le client n'a pas laissé de commentaire.SIYI W.
With my experience, I believe that I made it just as easy for them as well. I literally hade one of their vehicles all of 1 hour. Was disappointed that they had limited items to purchase like hand carts.BILLY M.
Le client n'a pas laissé de commentaire.LEONARD L.
I can't get in even with my cardallen c. | Premières impressions
The girl on the front desk is a great person and super friendlyjosane s. | Premières impressions
Sweet and super helpful staff!Delora S. | Premières impressions
Thank you for the service!KATIA C. | Premières impressions
Le client n'a pas laissé de commentaire.ELLEN L. | Premières impressions
Tiene muy buen servició al clienteCarlos O. | Premières impressions
All Went Well Except For My Lock On The Truck Was Smashed An UHaul Agent Had To Cut It Off!MARK B. | Premières impressions
Professional and extremely helpfulJen c. | Premières impressions
I want to let you know that Alex, Zachary n Gene make a great team. There is another young man there not sure of his name he's also a pleasure. Very knowledgeable helpful and very friendly making the experience quick n professional. Thanks again UHAUL.SALLY D. | Premières impressions
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